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Cancel Sololearn: The Right Way
How to cancel SoloLearn in nigeria and protect your subscription rights
Understanding SoloLearn and why you might want to cancel
SoloLearn is a mobile and web-based learning platform that delivers coding lessons in bite-sized formats, interactive quizzes, and community forums for learners at all levels across Nigeria and globally.
The platform offers free courses plus optional paid tiers called PRO and MAX, which unlock ad-free learning, detailed progress reports, and exclusive content you cannot access on the free plan.
You can access SoloLearn through the iOS App Store, Google Play Store on Android devices, or directly via the SoloLearn website on any web browser, giving you flexibility across phones and computers.
Why nigerians cancel SoloLearn
Subscribers in Nigeria often cancel SoloLearn because they finish their courses, find the paid features do not match their learning pace, or discover they cannot sustain the recurring charge during tight months.
Others cancel after realizing they prefer alternative coding platforms with better offline functionality or more locally relevant content for tech careers in Nigeria.
Whatever your reason, Stopee exists to ensure you understand your cancellation rights and complete the process without hidden charges or unnecessary delays.
The importance of cancelling the right way
Many Nigerian subscribers lose money because they delete the SoloLearn app without cancelling the subscription itself, leaving the auto-renewal active in the background.
You must cancel through the platform where you purchased the subscription-whether that is Apple, Google, or SoloLearn directly-not by simply removing the app from your phone.
Stopee guides you through each method step-by-step so you cancel correctly, avoid surprise charges, and understand what happens to your account after you cancel.
SoloLearn subscription pricing in nigeria
Understanding what you are paying for helps you decide whether the subscription is worth keeping or whether cancellation makes sense for your budget.
| Plan type | Monthly cost (NGN) | Annual cost (NGN) | Key features | Best for |
|---|---|---|---|---|
| Free tier | ₦0 | ₦0 | Basic courses, community access, ads included | Casual learners, budget-conscious users |
| PRO monthly | ~₦1,200-1,500 | N/A | Ad-free, certificates, progress reports | Committed monthly learners |
| MAX monthly | ~₦2,000-2,500 | N/A | All PRO features plus exclusive content and faster support | Serious learners seeking premium experience |
| PRO annual | N/A | ~₦9,000-11,000 | Ad-free, certificates, progress reports (better value) | Long-term committed learners |
| Free trial (PRO or MAX) | Varies (usually 7-14 days free, then charged) | N/A | Full access to trial tier for limited period | Testing before commitment |
Pro tip: Currency conversion and exact pricing fluctuate based on your payment method (Apple ID in Naira, Google Play Store regional pricing, or direct card payments). Check your app store billing section before you cancel to confirm your exact rate.
Your consumer rights under nigerian law
Nigerian law protects you as a consumer when you subscribe to digital services, and understanding these rights strengthens your position if SoloLearn refuses a cancellation or refund.
Federal competition and consumer protection act (2018)
Under Nigeria's Federal Competition and Consumer Protection Act 2018, you have the right to cancel a subscription for digital services, particularly if the service fails to meet reasonable consumer expectations or contains misleading terms.
The law states that traders (including SoloLearn) cannot impose unfair contract terms that eliminate or severely restrict your consumer rights, such as blanket no-refund policies that ignore defects or service failures.
If SoloLearn charges you for a trial without your clear consent, or if the platform does not deliver the promised features, you can file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
Key protections for nigerian subscribers
You have the right to transparent billing information before you are charged, clear cancellation instructions, and confirmation once your cancellation is processed.
If you were charged after cancelling, you can request a refund under the consumer protection framework, particularly if the company failed to honour your cancellation request within a reasonable timeframe.
SoloLearn cannot hide cancellation methods or make cancellation deliberately difficult; doing so may violate consumer protection standards and the FCCPC can intervene if you escalate.
How to cancel SoloLearn on iOS (iPhone and iPad)
If you subscribed to SoloLearn through Apple's App Store, you must cancel through Apple's subscription system, not within the SoloLearn app itself.
- Open the Settings app on your iPhone or iPad.
- Look for the grey app with white gears, usually on your home screen or in the Utilities folder.
- Tap your name or Apple ID at the top of the Settings menu.
- If you see "Sign in" instead, your device is not connected to an Apple ID; do this first.
- Select Subscriptions.
- This option appears in the account menu; scroll down if you do not see it immediately.
- Find and tap SoloLearn in the list of active subscriptions.
- If you see multiple subscriptions, ensure you tap the correct SoloLearn entry.
- Tap Cancel Subscription and confirm your choice.
- You will be asked to confirm; select the option to cancel immediately or at the end of your current billing cycle.
- Cancelling at the end of your cycle lets you use paid features until the period ends.
- Wait for confirmation from Apple, usually arriving within seconds.
- A confirmation email may arrive at your Apple ID email address.
Warning: Deleting the SoloLearn app does not cancel your subscription. Your auto-renewal remains active and you will still be charged. Always follow these steps to cancel the subscription itself.
Warning: If you are on a trial, cancel at least 24 hours before the trial ends. Missing this window will trigger automatic charging for the full subscription period, and obtaining a refund becomes harder.
Pro tip: Keep a screenshot of the cancellation confirmation. If you are charged again unexpectedly, you have proof you cancelled, making a refund request to Apple much stronger.
How to cancel SoloLearn on android (Google play store)
Android users who subscribed through Google Play Store must cancel via Google's subscription management system to stop auto-renewal charges.
- Open the Google Play Store app on your Android phone or tablet.
- The app has a white triangle on a coloured background; find it on your home screen or app drawer.
- Tap your profile icon in the top right corner.
- This is usually a circular icon with your Google account profile picture or initial.
- Select Payments and subscriptions.
- From the dropdown menu, choose "Payments and subscriptions" to access your billing area.
- Tap Subscriptions.
- A new page opens showing all active subscriptions linked to your Google account.
- Find SoloLearn in the list and tap it.
- If you subscribe with multiple Google accounts on the same device, check each account; SoloLearn may appear under a different email.
- If you cannot find it in the app, open a web browser and visit play.google.com, sign in, and search for SoloLearn subscriptions there.
- Tap Cancel subscription and follow the prompts to confirm.
- Google usually asks you to confirm your cancellation reason; you can skip this or provide feedback.
- Select whether you want to cancel immediately or at the end of your billing cycle.
- Watch for a confirmation message on screen; a confirmation email also arrives at your Google account email.
- Screenshot this confirmation for your records.
Warning: If you have multiple Google accounts on your device, a subscription may be active under a different email address. Check all your accounts before assuming your subscription is inactive.
Pro tip: If the Play Store app shows no subscriptions but you are being charged, sign out of Google Play and sign back in, or use the web version at play.google.com to search more carefully. Sometimes cached data hides active subscriptions.
How to cancel direct SoloLearn subscriptions
If you purchased directly from SoloLearn (not through Apple or Google), the cancellation process differs and usually requires contacting their support team.
- Visit the SoloLearn website at www.sololearn.com.
- Log into your account using your email and password.
- Navigate to your account settings or subscription section.
- Look for a "Settings," "Account," or "Billing" link, usually found in your profile menu.
- SoloLearn's in-app settings rarely display subscription cancellation options directly; web access is more reliable.
- Check whether a Manage Subscription or Cancel Subscription option appears.
- If you find this option, follow the on-screen prompts to cancel immediately.
- If no cancellation option exists, proceed to step 4.
- Email SoloLearn support directly at info@sololearn.com.
- Include your full name, email address, and the email associated with your SoloLearn account.
- Clearly state you want to cancel your subscription immediately and ask for cancellation confirmation.
- Request they confirm the cancellation in writing so you have proof.
- Wait for their response, typically within 1-3 business days.
- If they do not respond within 5 days, resend your email or try reaching out through their official social media channels.
- Confirm that auto-renewal has stopped by checking your billing settings or card statements after the cancellation date.
- Do not assume the cancellation is complete until you see no further charges.
Pro tip: When emailing support, state your desired cancellation date clearly ("Cancel effective immediately" or "Cancel at the end of my current billing cycle on [date]"). This prevents misunderstandings about timing.
Warning: Direct subscriptions are less common but harder to cancel because SoloLearn controls the process with no third-party app store. Keep all email correspondence as proof of your cancellation request, especially if you need to escalate to the FCCPC later.
What happens to your account after cancellation
Cancelling your SoloLearn subscription does not immediately delete your account or your learning progress, and understanding what remains available helps you decide when to cancel.
Access to paid features after cancellation
After you cancel, you retain access to paid features (ad-free learning, progress reports, exclusive content) until your current billing cycle ends.
Once your paid period expires, SoloLearn automatically downgrades your account to the free tier, removing premium features but keeping your learning history and account intact.
You can log back in anytime using your original email and password, even after cancellation, and you lose nothing by cancelling except ongoing access to paid content.
What happens to your data and learning progress
Your courses, quiz scores, posts in the SoloLearn community, and badges remain on your account after cancellation; SoloLearn does not delete these automatically.
If you want to permanently delete your account and all personal data, you must request this separately through SoloLearn support or your account privacy settings.
Cancellation and account deletion are two separate actions; cancelling stops charges but keeps your account active unless you explicitly delete it.
Auto-renewal status after cancellation
Once you cancel, auto-renewal stops at the end of your current billing cycle, and you will not be charged again for future periods.
If your cancellation is processed mid-cycle, you keep access to paid features for the remainder of that cycle at no additional cost.
If you accidentally re-subscribe later, you start a new billing cycle from that date; previous unused time does not carry over or grant credits.
Can you get a refund from SoloLearn in nigeria
SoloLearn's stated refund policy is restrictive, but Nigerian consumer law and app store policies may override this, giving you refund options SoloLearn does not advertise.
SoloLearn's official no-refund stance
SoloLearn publicly states they do not refund unused portions of subscriptions; once you pay, the company treats the purchase as final.
However, this blanket policy conflicts with Nigerian consumer protection law, which forbids unfair contract terms that strip away core consumer rights like refunds for genuine failures or non-delivery of service.
If SoloLearn failed to deliver features you paid for, charged you without clear consent, or did not process your cancellation properly, their no-refund policy is not necessarily binding under Nigerian law.
How to request a refund through apple or google
If you subscribed via Apple App Store or Google Play Store, you can request refunds directly through these platforms, which have more consumer-friendly refund windows than SoloLearn does.
For Apple: Open Settings, tap your name, select Subscriptions, find SoloLearn, and look for a "Report a Problem" option. Tap it and select your issue (charged without consent, did not receive service, etc.). Apple reviews your claim within 48 hours and typically approves refunds if your reason is legitimate.
For Google Play: Open the Google Play Store, go to your Subscriptions, select SoloLearn, and tap "Help and feedback." Choose your issue from the dropdown and submit. Google usually processes refund requests within 3-5 business days.
Pro tip: If you were charged for a trial without your clear consent, or if you cancelled the subscription but were still charged, this strengthens your refund case significantly. State this clearly in your refund request.
Escalating to the FCCPC if SoloLearn refuses
If SoloLearn refuses a refund you believe you deserve under Nigerian law, you can file a formal complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
Visit the FCCPC website at www.fccpc.gov.ng and submit a consumer complaint detailing your situation. Include proof of your charges, cancellation request, and SoloLearn's refusal to refund.
The FCCPC can compel SoloLearn to refund you and impose penalties on the company if it violated consumer protection standards, giving you legal backing that SoloLearn cannot ignore.
This escalation is free and available to any Nigerian consumer; you do not need a lawyer to file a complaint.
Common mistakes that cost nigerian subscribers money
Many SoloLearn subscribers in Nigeria cancel incorrectly or wait too long, resulting in unwanted charges and frustrating refund battles.
Stopee has seen thousands of these mistakes, and recognizing them now saves you money and stress later.
Deleting the app instead of cancelling the subscription
The single most common error is removing SoloLearn from your phone without cancelling the subscription through Apple, Google, or SoloLearn directly.
Deleting the app changes nothing about your subscription status; auto-renewal remains active in the background, and you are charged as normal.
You wake up weeks later to find unexpected charges on your card, and by then multiple billing cycles have passed, making refunds harder to justify.
Always cancel through the subscription system first, then delete the app if you wish.
Ignoring trial expiration dates
SoloLearn offers free trials (typically 7 to 14 days) for PRO and MAX tiers, but you must cancel before the trial ends or you are automatically charged the full subscription price.
Many users forget about the trial, miss the deadline by a day or two, and suddenly lose ₦1,200+ to ₦2,500+ from their account.
Set a phone reminder 48 hours before your trial ends so you never miss the cancellation window.
Cancelling through the wrong platform
If you subscribed through Google Play but try to cancel through Apple, nothing happens because the platforms are separate billing systems.
Your subscription remains active and charges continue, leaving you confused about why cancellation "did not work."
Always remember where you subscribed and cancel through that same platform.
Not keeping cancellation proof
After you cancel, you receive a confirmation message or email, but many users ignore it or lose it immediately.
If you are charged again unexpectedly, that proof is crucial for demanding a refund; without it, companies and support agents claim they have no record of your cancellation.
Screenshot every confirmation message and email you receive; store them safely for at least 90 days after cancellation.
Assuming partial refunds are impossible
Some Nigerian subscribers give up on refunds because SoloLearn claims no refunds exist, never realizing that Nigerian consumer law and app store policies may entitle them to refunds anyway.
Always try requesting a refund through Apple or Google first; if you are refused, escalate to the FCCPC instead of accepting SoloLearn's denial as final.
Stopee encourages every subscriber to advocate for themselves; your money is yours, and regulatory bodies exist to protect you.
Your cancellation checklist for SoloLearn
Before you cancel, and immediately after, work through this checklist to ensure nothing goes wrong.
| Checklist item | Action | Status |
|---|---|---|
| Confirm where you subscribed | Check your last charge notification; identify whether it came from Apple, Google, or SoloLearn directly | ☐ |
| Find your trial or billing end date | Log into your Apple, Google, or SoloLearn account and locate your next billing date | ☐ |
| Set a cancellation reminder | If on a trial, set a phone alarm for 48 hours before expiration; if on a subscription, set a reminder for a week before renewal | ☐ |
| Follow the cancellation steps for your platform | Complete the step-by-step instructions for iOS, Android, or direct SoloLearn subscription above | ☐ |
| Capture the cancellation confirmation | Screenshot the confirmation message or forward the confirmation email to yourself; save the file with the date | ☐ |
| Verify no further charges after 7 days | Check your bank or card statement one week after cancellation to confirm no new SoloLearn charges appear | ☐ |
Reviews and user experiences from nigerian SoloLearn subscribers
Real feedback from Nigerian users reveals both strengths and frustrations with SoloLearn and the cancellation process.
Why users stay with SoloLearn
Many Nigerian learners praise SoloLearn's mobile-first design, which works well on low-bandwidth connections and older phones common across Nigeria.
Users appreciate the community forum where they ask questions and share code, creating peer support that resembles a local tech community.
The bite-sized lessons suit people with busy schedules, and the free tier is genuinely useful, reducing pressure to upgrade immediately.
Why users cancel SoloLearn
Subscribers report that paid features (ad-free and exclusive content) do not justify the monthly cost relative to free alternatives like freeCodeCamp or YouTube tutorials.
Others find the curriculum too broad for specific job roles, lacking Nigeria-focused career guidance or local job placement help.
A recurring complaint is that the support team is slow to respond, especially when users encounter billing issues or cancellation difficulties.
Many users also mention confusion about whether they subscribed through Apple, Google, or SoloLearn directly, leading them to cancel in the wrong place and continuing to be charged.
Cancellation experience feedback
Users describe the cancellation process as deliberately obscured; SoloLearn provides no in-app cancellation option, forcing users to hunt through Settings or contact support.
Some report being charged after they believed they cancelled, suggesting that SoloLearn's cancellation confirmation is unreliable or that the process has hidden steps.
However, users who cancelled through Google Play or Apple report smoother experiences, indicating the problem lies partly with SoloLearn's direct subscription system.
Compare SoloLearn to other coding platforms available in nigeria
Before you cancel, you might consider whether an alternative platform better suits your needs and learning style.
| Platform | Pricing (monthly NGN) | Best for | Cancellation ease |
|---|---|---|---|
| SoloLearn | ~₦1,200-2,500 | Mobile-first bite-sized learning, community forums | Difficult; no in-app option |
| Codecademy | ~₦3,500-4,000 | Structured career paths, hands-on projects | Easy; in-app cancellation |
| Coursera (Nigeria) | ~₦2,500-3,500 | University-level courses, certificates | Straightforward through account settings |
| Udemy (frequent sales) | ₦500-2,000 per course (no subscription) | Course-by-course learning, lifetime access | N/A; one-time purchase |
| FreeCodeCamp | ₦0 (free forever) | Comprehensive free curriculum, YouTube-based | N/A; no subscription |
If cost is your main concern, freeCodeCamp and Udemy sales offer excellent value; if community interaction matters, SoloLearn remains competitive despite cancellation friction.
How stopee helps you protect yourself
Stopee exists because subscription cancellations are deliberately complicated, and Nigerian consumers deserve clear, trustworthy guidance.
Our mission at Stopee is to eliminate confusion, protect your money, and empower you to cancel any subscription confidently, whether it is SoloLearn, Netflix, or any other service.
We have helped thousands of consumers cancel SoloLearn and other platforms by providing step-by-step instructions, explaining your legal rights, and flagging common traps before they cost you.
Stopee also connects you with regulatory resources like the FCCPC when companies refuse to honour your cancellation or deny rightful refunds.
Your subscription is a financial commitment, not a trap; use this guide as your roadmap, and remember that Stopee is here to back up your consumer rights.
Final steps and contact information
Once you cancel, keep this information close in case you need to escalate your complaint or claim a refund.
SoloLearn support contact details
Email: info@sololearn.com
Website: www.sololearn.com
Support form: Available in the SoloLearn app under "Help" or via the website
Response time: 1-3 business days (often slower)
Regulatory escalation in nigeria
Federal Competition and Consumer Protection Commission (FCCPC)
Website: www.fccpc.gov.ng
Email: complaints@fccpc.gov.ng
Complaint portal: Submit your complaint directly online at no cost
Use the FCCPC if SoloLearn refuses to honour your cancellation or denies a refund you believe you deserve under Nigerian consumer law.
App store support
Apple: Visit appleid.apple.com or use Settings → Subscriptions → Report a Problem
Google Play: Open Google Play Store → Subscriptions → SoloLearn → Help and feedback
Both platforms process refund requests within 48 hours to 5 business days and often approve claims if you mention billing issues or non-delivery of service.
Your next step with stopee
Stopee has helped thousands of consumers cancel subscriptions and reclaim wasted money through clear guidance and regulatory advocacy.
Bookmark this guide, follow the cancellation steps for your platform, and reach out to the FCCPC if you encounter resistance from SoloLearn.
Your money matters, your time matters, and you deserve a cancellation process that respects both; Stopee stands with every Nigerian consumer fighting for fair treatment from digital service providers.