Manage Inshot

How to cancel InShot in nigeria and keep your money

What is InShot and why nigerians are cancelling

InShot is a mobile video and photo editing app available on iOS and Android that lets you edit, trim, add effects and remove watermarks from your content. The app works on both platforms and offers a free version with limited features, plus paid monthly, yearly and lifetime subscriptions that unlock professional tools like watermark removal, advanced effects and ad-free editing.

Many Nigerian users download InShot for quick social media content creation, but find themselves charged repeatedly for features they no longer use, or they upgrade to pro only to discover the features don't match their workflow. If this sounds like your situation, Stopee is here to guide you through a clean, fast cancellation process that protects your money.

How InShot charges you

InShot subscriptions are billed through either the Apple App Store or Google Play Store, depending on which device you use. The app itself does not handle your payment directly; instead, your subscription renewal happens automatically through Apple or Google unless you actively cancel. This matters because it means your cancellation must happen on the same platform where you bought the subscription.

Why you might want to cancel

You might cancel because you used InShot once or twice and now face monthly charges you forgot about, the pro features didn't deliver what you expected, you found a better editing app, or you simply want to downgrade to the free version. Whatever your reason, Stopee empowers you to cancel quickly without losing money unnecessarily.

Understanding your rights as a nigerian consumer

Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2019 protects you when you buy digital services like InShot subscriptions. This law requires companies to provide clear information about charges, allow you to cancel without unfair penalties, and process refunds fairly when services fail to meet standards.

What the law guarantees you

Under the FCCPA, you have the right to cancel a subscription within a reasonable time, receive a refund if the service is faulty or misrepresented, and not be charged after you explicitly cancel. If InShot or the app store charges you after you cancel, or refuses a legitimate refund request, you can escalate to the Federal Competition and Consumer Protection Commission (FCCPC), Nigeria's consumer protection authority.

How to escalate if the company refuses

If Apple or Google Play refuses your refund request and you believe the charge was unfair, you can file a complaint with the FCCPC. Document your cancellation attempt, screenshots of the charge, and the date you cancelled. The FCCPC takes digital marketplace disputes seriously and can pressure platforms to refund consumers in Nigeria.

Methods to cancel InShot by platform

InShot subscriptions live on your device's app store, so your cancellation steps depend on whether you use an iPhone (iOS) or Android phone. Stopee breaks down the exact steps for each, so you cancel first time without confusion.

Cancel InShot on iPhone (iOS app store)

If you bought your InShot subscription through the Apple App Store on your iPhone, you cancel from your iPhone Settings, not the InShot app itself. This is the most common way Nigerian iPhone users get charged.

1. Open the Settings app on your iPhone.
2. Tap your Apple ID name at the top of the screen.
   • If you don't see your name, tap "Sign in to iPhone" first and log in with your Apple ID.
3. Tap Subscriptions (you'll see a list of all active subscriptions).
   • If you don't see Subscriptions, you have no active subscriptions.
4. Find InShot in the list and tap it.
5. Tap Cancel Subscription.
   • Read the cancellation reason screen. Apple may offer you a discount to keep the subscription; ignore this if you want to cancel.
6. Confirm the cancellation by tapping Cancel Subscription again.
   • You'll see a confirmation message: "Subscription cancelled."

Pro tip: You will keep access to InShot Pro features until your current billing period ends. If your next renewal date is in 5 days and you cancel today, you still have full access for 5 more days, then the app reverts to the free version on day 6. No charge happens after cancellation.

Cancel InShot on android (Google play store)

Android users manage subscriptions through the Google Play Store app, not InShot itself. This process takes about 2 minutes and stops your next charge immediately.

1. Open the Google Play Store app on your Android phone.
2. Tap your profile icon in the top right corner.
3. Tap Manage my subscriptions.
   • This shows every app subscription linked to your Google Play account.
4. Find InShot and tap it.
5. Tap Cancel subscription.
   • Google will ask why you're cancelling. You don't have to answer, but selecting a reason helps Google improve its platform.
6. Confirm by tapping Cancel subscription again.
   • You'll see "Subscription cancelled" and your renewal is turned off.

Warning: If your renewal date is within 24 hours and you haven't cancelled yet, Google Play may still charge you for the next cycle before your cancellation takes effect. Cancel at least 24 hours before your billing date to be safe.

Cancel InShot on web or via the InShot app

Some users manage their InShot account directly through the InShot app or InShot's website. If you set up your subscription this way (less common for Nigerian users), you can cancel inside the app itself.

1. Open the InShot app on your phone.
2. Tap your profile icon (usually bottom right or top left).
   • Look for a gear icon or "Settings" option.
3. Tap Settings or Account Settings.
4. Look for Manage Subscription or Billing.
   • This option may be labeled differently depending on your app version.
5. Tap Cancel Subscription and follow the on-screen prompts.
   • Confirm your cancellation when prompted.

Pro tip: If you cannot find a cancellation option in the app, your subscription is almost certainly managed through Apple or Google. Go back and follow the iOS or Android steps above instead.

What happens after you cancel InShot

Cancelling InShot is clean and immediate, but knowing what to expect afterward helps you avoid surprises.

Your access after cancellation

When you cancel, InShot stops your subscription renewal, but you keep full pro access until the end of your current billing cycle. If your subscription renews on the 15th and you cancel on the 1st, you have pro features until the 15th, then InShot reverts to the free version automatically. You will not be charged anything more.

Your account and files remain intact

Cancelling your subscription does not delete your InShot account or any videos and photos you've edited. All your projects stay in your account. If you ever want to re-subscribe later, your account and files will be there waiting. You can log back in and either continue with the free version or buy a new subscription whenever you choose.

When will you be charged again?

You will not be charged again after you cancel, as long as you cancelled successfully. The app store will not renew your subscription automatically. However, if you accidentally re-subscribe by tapping "Get" or "Subscribe" in the InShot app, a new charge will start immediately. Avoid tapping any subscription buttons after cancellation.

Refund policy and how to claim your money back

InShot does not issue refunds directly. Instead, Apple and Google handle all refund decisions based on their own policies. This means your refund power depends on which app store you used.

Apple app store refunds for nigerian users

Apple allows refunds for most in-app purchases and subscriptions within 45 days if the app does not work as described. If you were charged for InShot and did not receive the pro features you expected, or if InShot stopped working after your purchase, you can request a refund through Apple.

1. Go to reportaproblem.apple.com on a web browser.
   • You must be logged in with the Apple ID that purchased InShot.
2. Find your InShot purchase in the list of recent transactions.
3. Click the report button next to it.
   • A menu appears with refund reasons.
4. Select your reason (for example: "The app didn't work as expected" or "Duplicate charge").
   • Be honest and specific about why you want a refund.
5. Submit your request.
   • Apple reviews your request within 48 hours and emails you a decision.

Pro tip: Apple often approves refunds if you request within 48 hours of the charge. The longer you wait, the lower your chances. Request as soon as you realize you were overcharged.

Google play store refunds for nigerian users

Google Play allows refunds within 48 hours of purchase for any reason, and up to 30 days for subscriptions if the service was not as advertised. If you were charged for an InShot subscription and want your money back, Google gives you a straightforward path.

1. Open Google Play Store on your Android phone.
2. Tap your profile icon and select Manage my subscriptions.
   • If you use a computer, visit play.google.com and sign in instead.
3. Find InShot and tap it.
4. Look for a refund button or "Report a problem."
   • On web, click the three dots next to InShot and select "Request refund."
5. Select your reason and submit.
   • Google decides within 24 to 48 hours.

Warning: Google's 48-hour refund window is strict. If you request a refund after 48 hours, Google may deny your request, though they sometimes make exceptions for subscriptions within 30 days. Don't delay.

Duplicate charges and billing errors

If you were charged twice for InShot in the same billing cycle, this is a billing error and both Apple and Google will almost always refund the duplicate charge. When you request a refund, clearly state "Duplicate charge" as your reason. Provide screenshots of both charges from your payment history as proof.

Pricing table for InShot subscriptions in nigeria

Prices vary slightly depending on your location, currency conversion rates and current promotions in Nigeria. The prices above are estimates based on typical App Store and Google Play rates. Always check your app store for the exact NGN price before subscribing.

Common mistakes that cost nigerians money

Cancelling InShot sounds simple, but small mistakes cost Nigerian users real naira. Here are the traps Stopee sees most often.

Forgetting to check which platform you used

The biggest mistake is cancelling on the wrong platform. If you bought InShot through Google Play, cancelling in the InShot app won't work because your subscription is managed by Google, not InShot. You'll keep getting charged and think you've cancelled when you haven't. Always check your payment history first: open your Google Play or Apple App Store account and look at your purchase history. That's where your subscription actually lives.

Cancelling too close to your renewal date

If you cancel on the day your subscription renews, the charge may have already processed before your cancellation takes effect. Google charges 24 hours before renewal, and Apple charges on your exact renewal date. Cancel at least 48 hours early to be safe. Check your subscription details to see your exact renewal date, then set a phone reminder to cancel two days before.

Assuming the app was deleted when it wasn't

Some Nigerian users delete the InShot app and think this cancels the subscription. It doesn't. Deleting the app is separate from cancelling your subscription. The app store still charges you because your subscription is stored in Apple or Google's system, not on your phone. Always cancel through the app store first, then delete the app if you want.

Not keeping proof of cancellation

After you cancel, take a screenshot of the confirmation message that says "Subscription cancelled" or "Auto-renewal off." If you're later charged by mistake or need to dispute a charge with your bank, you'll need this proof. Keep it in a folder on your phone or email it to yourself for safekeeping.

After you cancel: your action checklist

Use this checklist to make sure your InShot cancellation is complete and permanent.

1. Confirm the cancellation message appeared on your screen (screenshot it).
   • You should see "Subscription cancelled" or "Auto-renewal turned off."
2. Wait 5 minutes, then go back to your subscriptions list (Apple: Settings > Subscriptions; Google: Google Play > Manage my subscriptions).
   • InShot should no longer appear, or it should say "Subscription expired."
3. Check your app store billing history for any new charge in the past 7 days.
   • If you see a charge after today, report it to the app store immediately.
4. Set a calendar reminder for the date your old subscription would have renewed.
   • If you're charged on that date despite cancelling, you have proof of an error.
5. If you need a refund, start your refund request within 48 hours of the charge.
   • Go to reportaproblem.apple.com or Google Play refund page.

Reviews and what other nigerian InShot users say

InShot rates 4.5 out of 5 stars on most app stores, but user complaints cluster around accidental recurring charges and difficulty cancelling. Many Nigerian reviewers praise the free version's editing features but warn others to cancel immediately if they don't plan to pay. Stopee has seen dozens of Nigerian users successfully recover overcharge refunds by cancelling promptly and requesting refunds within 48 hours of the unwanted charge.

Common praise for InShot

Users love how fast and simple InShot makes video editing, the watermark removal feature, and the clean interface. For quick TikTok or Instagram Reels, InShot is genuinely useful, which is why many Nigerians download it in the first place.

Common complaints

Users frequently complain about auto-renewal charges they forgot to cancel, difficulty finding the cancellation button (which is why many think they've cancelled when they haven't), and slow refund processing. The good news: now that you know where to cancel, you avoid this trap entirely.

Why stopee recommends acting now

If you're reading this because you're paying for InShot and no longer want it, stop the charge today. Every day you wait is money leaving your account. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover overcharge refunds by acting within 48 hours. The process takes 3 minutes. Your money is worth protecting.

Contact information for InShot escalation

If InShot or the app store refuses your cancellation or refund, you can escalate to:

• Hangzhou Inshot Tech Co., Ltd. (primary developer) - Search "InShot contact" on their official website or inside the app under Settings > Help or Support.
• Apple App Store: Email apple.com support link or use reportaproblem.apple.com for refund disputes.
• Google Play Store: Use support.google.com/googleplay for refund and cancellation issues.
• Federal Competition and Consumer Protection Commission (FCCPC), Nigeria: If the app store refuses your refund unfairly, file a complaint at fccpc.gov.ng or call their consumer hotline. Include your cancellation proof and billing screenshots.

Stopping unwanted subscriptions is your right as a consumer in Nigeria. Stopee empowers you with step-by-step guidance so you cancel with confidence and keep your naira where it belongs: in your pocket. Take action today.