Manage Scoreland
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel Scoreland: Step-by-Step Guide
How to cancel scoreland subscription and protect your digital rights
What is scoreland and why you might want to cancel
Scoreland is a subscription-based adult content service operated by The SCORE Group, offering digital photo and video content behind membership paywalls. You subscribe via their website, the App Store, or Google Play, and you gain immediate access to their full content library in exchange for a recurring monthly or annual fee charged in US dollars.
Like many digital subscription services, Scoreland isn't right for everyone. You might want to cancel because your interests have changed, you're concerned about recurring charges, or you've discovered the content doesn't match what you expected. Whatever your reason, understanding your cancellation options and consumer rights in New Zealand gives you the clarity and confidence to move forward.
How scoreland charges work
Scoreland charges you in USD, not NZD, which means your actual cost depends on the exchange rate at the time of purchase. The service offers multiple membership lengths, from one month to twelve months, with lower per-month rates if you commit longer. Your subscription renews automatically at the end of each billing cycle unless you cancel before the renewal date.
Why cancellation timing matters
Because Scoreland processes automatic renewals, cancelling too late means you'll be charged for another full term. Stopee recommends marking your renewal date in your calendar and cancelling at least 3 to 5 days before that date to avoid unexpected charges. Even if you can't get a refund for the current term, stopping future charges is your priority.
Your consumer rights in new zealand
The consumer guarantees act protects you
Under New Zealand's Consumer Guarantees Act 1993, you have the right to digital goods that are fit for purpose and as described. If Scoreland's content is faulty, incomplete, or materially different from what was advertised, you may qualify for a remedy, including a refund. This protection applies regardless of whether you're cancelling or not.
Your consumer right to change your mind, however, does not apply to digital content. Once you purchase digital access, the seller is not obliged to offer a refund simply because you've changed your mind. That's why it's essential to decide whether Scoreland is right for you before you subscribe, not after.
Escalation and dispute resolution
If Scoreland refuses to address a genuine fault or misrepresentation and you're unable to resolve it directly, you can escalate your complaint to the Commerce Commission or seek advice from a consumer advocate. Stopee exists to help you understand these rights and navigate the process with confidence. The Commerce Commission's contact details and guidance can be found on their website, and they handle disputes between consumers and traders.
Scoreland membership plans and pricing
Current membership options
Scoreland offers four main membership tiers, all priced in US dollars. The longer your commitment, the lower your monthly rate. All plans include unlimited access to their entire digital library, and your membership becomes active immediately after purchase.
| Membership plan | Price (USD) | Billing period | Monthly cost | Best for |
|---|---|---|---|---|
| 1-Month membership | US$29.95 | Monthly | US$29.95 | Trial users |
| 3-Month membership | US$59.95 | Quarterly | US$19.98 | Regular users |
| 6-Month membership | US$89.95 | Semi-annual | US$14.99 | Committed users |
| 12-Month membership | US$149.95 | Annual | US$12.50 | Best value |
What you should know about pricing
All prices are displayed in US dollars on the Scoreland website. Your New Zealand bank will convert this to NZD at their current exchange rate, so the actual NZD amount you see on your statement may differ from the USD price listed. Stopee advises checking your bank's exchange rates before subscribing so you understand your true cost in New Zealand dollars.
Scoreland occasionally runs promotional offers that may lower entry prices. Always check their website at the moment of purchase to see if any discounts apply to your chosen plan.
How to cancel your scoreland subscription
Cancel through the scoreland website
The most reliable way to cancel your Scoreland subscription is via their official customer support portal. This method creates a digital record of your cancellation request and ensures your account is flagged for cancellation in their system.
- Visit the Scoreland customer support page at cs.scoregroup.com/scoreland/contacts/.
- Look for the "cancel your membership" link or select the contact form option.
- Enter your account email address, username, or account ID so Scoreland can locate your subscription.
- Select "cancellation" or "account closure" as your reason for contact.
- Provide a brief explanation (optional) and submit your request.
- Stopee strongly recommends taking a screenshot or saving a copy of the confirmation page and any confirmation email you receive. You'll need this if disputes arise about cancellation timing.
Cancel if you subscribed through the app store
If you purchased your Scoreland membership through Apple's App Store, you must cancel through your App Store subscription settings, not through Scoreland's website. App Store cancellations follow Apple's refund and access rules, which may differ from Scoreland's policies.
- On your iPhone or iPad, open the Settings app.
- Tap your name at the top of the screen.
- Select "Subscriptions."
- Find and tap "Scoreland" in your active subscriptions list.
- Tap "Cancel subscription" and confirm when prompted.
- You'll receive immediate confirmation from Apple. Keep this confirmation for your records.
Cancel if you subscribed through google play
If your Scoreland membership was purchased through Google Play on an Android device, you cancel within the Google Play app or on the Google Play website. Google Play's cancellation rules take precedence over Scoreland's in this scenario.
- On your Android phone or tablet, open the Google Play Store app.
- Tap your profile icon in the top right corner.
- Select "Payments and subscriptions," then "Subscriptions."
- Tap "Scoreland" in your list of active subscriptions.
- Select "Cancel subscription" and follow the on-screen steps.
- Google Play will send you a cancellation confirmation email. Save this for your protection.
Cancel by postal mail
If you prefer or need to cancel by post, you can write to The SCORE Group at their Miami address. This method takes longer and leaves less of a digital trail, so web cancellation is preferred. However, if you've had difficulty cancelling online or want a formal paper record, postal cancellation is an option.
- Include your full name, email address associated with your Scoreland account, and your account ID or username.
- Clearly state your intention to cancel your membership and include your current subscription plan and billing date.
- Request written confirmation of cancellation in return.
- Send by registered or tracked mail so you have proof of delivery. See the Address section at the end of this guide for the complete mailing address.
What happens after you cancel
Your access and billing after cancellation
When you cancel a paid Scoreland subscription purchased directly from their website, you retain access to the service until the end of your current billing period. Your access does not cut off immediately upon cancellation; instead, it expires when your prepaid term ends. No further charges occur after your current term concludes.
If you subscribed through a free trial and cancel before the trial ends, your access stops immediately and you are not charged. Stopee reminds you that trial cancellations require the same urgency as paid cancellations, so act quickly if you decide the service isn't for you.
Your account and personal data
Cancelling your subscription does not automatically delete your account or personal data from Scoreland's systems. Your account details, email address, and viewing history remain stored unless you specifically request account removal. If you want your account and data deleted, contact Scoreland support directly via their contact portal and request account deletion or data removal.
Under New Zealand privacy principles, you have the right to request information about what personal data Scoreland holds about you and to ask for its correction or deletion. If they refuse or don't respond within a reasonable timeframe, you can escalate your concern to the Privacy Commissioner.
Refunds and what you should know
Scoreland's refund policy
Scoreland's official policy states that all purchases are final and non-refundable. The company explicitly does not offer refunds for unused days within a billing period, and cancelling within 30 days of purchase does not entitle you to a refund. This policy is prominently stated on their refund and cancellation information page.
Warning: Do not assume you'll receive a refund simply for changing your mind. Under New Zealand consumer law, "change of mind" is not typically grounds for a refund on digital services. Once you purchase access, that right of withdrawal does not apply.
When you might qualify for a refund
You may have grounds for a refund or remedy if Scoreland's service is materially faulty or misrepresented. For example, if you cannot access the content you paid for, if the library is significantly smaller than advertised, or if the service is unavailable for an extended period without compensation, you could argue breach of the Consumer Guarantees Act.
- Document the fault or misrepresentation with screenshots or written descriptions.
- Contact Scoreland support and clearly explain the issue, requesting a remedy (refund, credit, or service restoration).
- If Scoreland refuses, respond in writing and give them a final opportunity to resolve the matter before escalating to the Commerce Commission.
- Keep all correspondence as evidence of your good faith attempt to resolve the dispute.
Refunds via app store and google play
If you purchased your subscription through the App Store or Google Play, you may be able to request a refund directly from Apple or Google within their refund windows (typically 14 to 15 days for Apple, up to 48 hours for Google Play). These refund policies are managed by the platforms, not by Scoreland, so your eligibility depends on the platform's rules and the time elapsed since purchase.
Common mistakes to avoid when cancelling
Cancelling a subscription can feel straightforward, but a few missteps can leave you confused or stuck with unwanted charges. Let's walk through the traps so you sidestep them.
Mistake one: assuming deletion means cancellation
Simply deleting the Scoreland app from your device does not cancel your subscription. Your membership remains active and will continue to renew on your billing date. You must explicitly cancel through the website, App Store, or Google Play. Stopee has seen countless consumers surprised by charges because they thought deleting the app was enough.
Mistake two: forgetting your renewal date
Without a clear record of when your subscription renews, you risk missing the cancellation deadline. Mark your renewal date in your phone calendar or set a reminder 5 days before renewal so you have time to cancel without being charged for another term.
Mistake three: not keeping cancellation confirmation
If you cancel but don't save your confirmation, you have no proof if a dispute arises. Always screenshot your cancellation confirmation or save any confirmation emails. This documentation protects you if Scoreland claims they never received your cancellation request.
Mistake four: cancelling through the wrong platform
If you subscribed through the App Store but try to cancel through the Scoreland website, your cancellation may not process correctly. Match the platform where you subscribed with the platform where you cancel. If you're unsure which platform you used, check your credit card or bank statement for a clue (App Store payments show "Apple," Google Play shows "Google").
Your scoreland cancellation checklist
Use this checklist before, during, and after your cancellation to ensure you've covered all bases.
| Task | Status |
|---|---|
| Identify your billing date and renewal date | [ ] Done |
| Confirm which platform you subscribed on (website, App Store, or Google Play) | [ ] Done |
| Visit the correct cancellation portal and submit your cancellation request | [ ] Done |
| Save a screenshot or confirmation email of your cancellation | [ ] Done |
| Verify that no charge appears on your next billing date | [ ] Done |
| If a charge appears, contact your bank or Scoreland support immediately | [ ] Done |
Contact address for postal cancellation
The SCORE group mailing address
If you choose to cancel by postal mail, send your cancellation request to the following address:
The SCORE Group
Miami, FL
United States of America
Pro tip: Use a tracked or registered mail service so you have proof that your letter was delivered. Keep the tracking number and receipt from your postal service as evidence of your cancellation attempt.
Why stopee recommends online cancellation
Postal cancellation is slower and creates more room for miscommunication. Stopee always suggests cancelling through the Scoreland website or your subscription platform's portal because you receive immediate confirmation and a digital record. Postal mail can take weeks to arrive and process, and your subscription may renew before the letter is received if you don't time it perfectly.
Final thoughts and taking action
Cancelling Scoreland doesn't have to be stressful if you understand your options and rights. Whether you're cancelling because your interests have shifted, your budget is tightening, or you're simply exploring other services, you deserve a straightforward process and respect for your consumer rights.
New Zealand law protects you in several ways: the Consumer Guarantees Act ensures digital services are fit for purpose, automatic renewal laws require clear terms, and your right to privacy means you can ask what data is held and request its deletion. Stopee empowers you with this knowledge so you feel confident pushing back if a company tries to dodge your cancellation request or refuses to honour your rights.
If you need help or encounter resistance, Stopee has helped thousands of consumers cancel subscriptions and recover funds by understanding the law and documenting every step. Visit Stopee at stopee.com to explore guides for cancelling hundreds of other services, access templates for formal complaints, and find your consumer authority's contact details. Your subscription should work for you, not the other way around.