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Cancel Nodiet: The Right Way
How to cancel nodiet in new zealand and reclaim control of your wellness journey
What is nodiet and how does it work
Nodiet is a flexible habit-focused wellness app designed to support sustainable weight management without restrictive dieting. Rather than pushing strict meal plans, the app guides you through non-restrictive daily habits, personalised meal suggestions, and focused guides on topics like mindful eating and stress management. You access Nodiet through mobile app stores or direct subscriptions on the developer's website, with options ranging from free basic access to paid coaching plans and bundled content purchases.
How nodiet subscriptions are sold
You can subscribe to Nodiet in three main ways: through the Apple App Store, via Google Play on Android devices, or directly through the no.Diet website. Each subscription path has different cancellation procedures, so it's crucial you know which method you used when you originally signed up. Subscriptions come in monthly coaching plans, one-time in-app purchases for guides and bundles, and longer-term coaching packages. Stopee recommends checking your email receipts or app store purchase history to identify your subscription type before attempting to cancel.
Why people choose to cancel nodiet
You might decide to cancel Nodiet for many reasons: the app doesn't align with your wellness goals, you've found an alternative solution that works better, the cost doesn't justify the value you're receiving, or you simply want to reduce your monthly subscriptions. Whatever your reason, cancelling should be straightforward once you understand the right steps. Stopee is here to guide you through that process with clarity and empathy.
Your consumer rights in new zealand
Consumer guarantees act protection
Under New Zealand's Consumer Guarantees Act, you have the right to purchase goods and services that are of acceptable quality, safe, and fit for purpose. If Nodiet fails to deliver on these promises, you're entitled to remedy. While the app may not offer a blanket 14-day money-back guarantee, you can still request a refund if the service is faulty, misleading, or not as described.
Your cancellation and refund rights
You have the right to cancel your Nodiet subscription at any time. However, the refund policy depends on whether you subscribed through a third-party app store or directly through no.Diet's website. If you subscribed via Apple or Google, those platforms have their own refund policies that often allow refunds within 14 days of purchase if the content is faulty or not as described. For direct website subscriptions, Nodiet handles refunds at its discretion. Stopee advises keeping detailed records of your subscription date, payment confirmations, and any communications with support to strengthen a refund claim.
Nodiet pricing and subscription plans
Current plan options and NZD pricing
Nodiet pricing appears in USD on the app stores, but converts to New Zealand dollars at checkout. Exact NZD prices vary slightly by app store and payment processing fees, so the figures below are approximate. To see your exact NZD cost, open the app on a New Zealand-registered device or contact no.Diet support directly. Stopee recommends taking a screenshot of the subscription screen before you cancel, as this serves as evidence of the price you agreed to.
| Plan name | Approximate NZD cost | Billing period | What you get |
|---|---|---|---|
| Monthly coaching plan | $120-140 NZD | 1 month | Personal coaching, habit tracking, meal suggestions |
| 3-month coaching bundle | $330-360 NZD | 3 months | Better value per month, extended coaching support |
| Single guides (e.g., Mindful Eating, Cortisol Detox) | $35-40 NZD each | One-time purchase | Focused content on specific wellness topics |
| Weight Loss Bundle | $80-95 NZD | One-time purchase | Collection of weight loss resources and guides |
| Mediterranean Meal Planning | $35-40 NZD | One-time purchase | Detailed meal plans based on Mediterranean principles |
| Unlimited Access upgrade | $150-180 NZD | One-time or annual | Full access to all current and future app content |
Understanding what you're paying for
Not all Nodiet charges are recurring subscriptions. Some purchases, like individual guides or the meal planning bundle, are one-time in-app purchases that don't renew. Others, like the monthly or annual coaching plans, renew automatically until you cancel. Stopee recommends carefully reviewing your app store or email receipts to identify whether your charge was a subscription or a one-off purchase, as the cancellation method differs significantly.
How to cancel nodiet on each platform
Cancelling a nodiet subscription through the apple app store
If you subscribed to Nodiet through your iPhone or iPad using your Apple ID, you must cancel directly through Apple's App Store settings. Deleting the app or unsubscribing within Nodiet itself will not stop recurring charges. Follow these steps carefully to ensure cancellation takes effect immediately.
- Open the Settings app on your iPhone or iPad
- Tap your name at the top of the Settings screen
- Select "Subscriptions" (you may need to scroll to find this option)
- Find "Nodiet" or "no.Diet" in your active subscriptions list
- Tap on Nodiet and select "Cancel Subscription"
- Choose your reason for cancellation (optional but helpful feedback for the developer)
- Confirm the cancellation
- You will see a confirmation message with your cancellation effective date
- Apple will send you a confirmation email to the address associated with your Apple ID
- Your subscription will remain active until the end of your current billing cycle
- Take a screenshot of the cancellation confirmation for your records
Pro tip: If you cannot find Nodiet in your subscriptions, search for "no.Diet" or check under "Expired Subscriptions" - the app may list under its alternate branding.
Warning: Removing your payment method from Apple will not cancel active subscriptions; you must follow the steps above to cancel directly.
Cancelling a nodiet subscription through google play
Android users who subscribed via Google Play must manage their subscription through the Google Play Store app or website. Uninstalling Nodiet does not cancel the recurring charge.
- Open the Google Play Store app on your Android device
- Tap your profile icon in the top right corner
- Select "Payments and subscriptions"
- Choose "Subscriptions"
- Find and tap "Nodiet" or "no.Diet"
- Select "Cancel subscription"
- Follow the prompts to confirm your cancellation
- Google will show your cancellation effective date
- You will receive a confirmation email from Google Play
- Access to Nodiet continues until the end of your paid period
- Screenshot the confirmation screen for your records
Alternatively, you can manage your subscriptions on the web by visiting play.google.com, signing in with your Google account, navigating to "Manage subscriptions," and cancelling Nodiet from there.
Pro tip: Google Play typically processes cancellations within 24 hours, but your refund eligibility depends on how long ago you purchased the subscription (usually within 48 hours of purchase).
Cancelling a direct nodiet website subscription
If you subscribed directly through the no.Diet website rather than an app store, you must contact their support team by email to request cancellation. This method requires direct communication, so clarity and documentation are essential.
- Gather your subscription information
- The email address you used to sign up
- Your order or subscription confirmation number (from your email receipts)
- The date you started your subscription
- Your payment method (card ending in...)
- Compose a clear cancellation email to help@no.diet with the subject line: "Cancel my Nodiet subscription"
- In the email body, include:
- "I would like to cancel my Nodiet subscription effective immediately"
- Your registered email address
- Your subscription or order reference number
- The date you would like the cancellation to take effect
- Optionally, your reason for cancelling (helpful for the developer)
- Send the email and retain a copy for your records
- Wait for a confirmation response from no.Diet support
- Response time is typically 3-5 business days
- Do not delete the confirmation email
- Check that the cancellation date matches your request
- Verify the cancellation took effect by checking your bank or payment method for any further charges after your cancellation date
Warning: Simply deleting your account or removing the app does not cancel a direct website subscription. You must contact support in writing. Stopee has helped thousands of New Zealand consumers navigate this exact scenario, and direct communication is the only reliable method.
Pro tip: If you do not receive a response within 5 business days, follow up with a second email clearly marked "FOLLOW-UP: Cancel Nodiet subscription" to ensure your request isn't lost.
What happens after you cancel nodiet
Access during your final billing period
After you cancel, you retain full access to Nodiet until the end of your current billing cycle. If you cancelled on the 15th of the month but your subscription renews on the 25th, you can continue using the app through the 24th. On your renewal date, the subscription expires and you lose access to premium features. One-time purchases (like individual guides) remain in your account indefinitely and are not affected by subscription cancellation.
Your account and personal data after cancellation
Cancelling your Nodiet subscription does not automatically delete your account or personal data. Your habit history, meal logs, and coaching notes remain stored in your account even after you cancel. If you want your data completely removed, you must contact no.Diet support and explicitly request account deletion. Stopee recommends sending this request in a separate email with "Request for account deletion" in the subject line to ensure it is not confused with a simple cancellation request.
Automatic renewal confirmation
Once you cancel, verify the cancellation took effect by checking your subscription status 24-48 hours later. On Apple, return to Settings > Subscriptions and confirm Nodiet no longer appears in your active list. On Google Play, check your Subscriptions list again. If the subscription is still showing as active, contact the respective app store support immediately. For direct website subscriptions, monitor your bank or card statement for any unexpected charges in your next billing cycle.
Refunds and what you're entitled to claim
When you can request a refund from nodiet
Nodiet does not offer an automatic refund right; instead, the developer handles refund requests at their discretion. However, you may still be eligible for a refund if the service failed to meet New Zealand Consumer Guarantees Act standards. This includes: the app crashing repeatedly and preventing use, features not working as described, or misleading marketing about the coaching or guidance quality. You cannot request a refund simply because you changed your mind or found an alternative app.
How to request a refund from no.Diet
Email help@no.diet with the subject line "Refund request for Nodiet subscription" and include the following information:
- Your registered email address and subscription reference number
- The dates you were subscribed
- A clear explanation of why the service failed to meet expectations (e.g., app crashes, promised features unavailable, misleading description)
- Screenshots or recordings showing the issue (if applicable)
- The refund amount and date range you're requesting
The developer will review your request and respond within 5-10 business days. If they refuse the refund, ask them to explain their decision in writing and reference the Consumer Guarantees Act 1993 in your follow-up email.
Refunds if you subscribed through apple or google
If you purchased Nodiet through the Apple App Store or Google Play, you must request refunds from Apple or Google directly, not from no.Diet. The developer cannot process app store refunds on your behalf.
For Apple App Store refunds: Visit reportaproblem.apple.com, select the Nodiet transaction, choose your reason (typically "Accidental purchase" or "I don't want this subscription"), and submit. Apple reviews requests within 48 hours. You may also contact Apple Support directly at support.apple.com.
For Google Play refunds: Open the Google Play Store, navigate to your account > Payments and subscriptions > Subscriptions, tap Nodiet, select "Report a problem," choose your reason, and submit. Google typically processes refund requests within 24-48 hours.
Both platforms offer a 14-day refund window for most purchases, though this may be extended if you can demonstrate the service was faulty or misleading. Stopee advises acting quickly: the sooner you submit a refund request, the higher your chances of approval.
Pro tip: Keep all email confirmations, screenshots of the app, and evidence of any crashes or missing features. This documentation strengthens your refund case considerably.
Common mistakes to avoid when cancelling nodiet
Cancelling an app subscription can feel straightforward, but small mistakes often lead to continued charges and frustration. Understanding these pitfalls will save you money and stress.
Deleting the app without cancelling the subscription
The most common error is uninstalling Nodiet from your phone and assuming the subscription will stop. It won't. Removing the app leaves your recurring payment active, and charges will continue until you explicitly cancel through your app store or contact support directly. Many people discover this mistake weeks later when reviewing their bank statements. Always cancel the subscription first, then delete the app.
Not confirming your cancellation in writing
If you cancel through an app store, take a screenshot of the cancellation confirmation. If you cancel via email to no.Diet support, keep that email thread and the response. Without written proof, you have no evidence if a charge appears on your statement and you need to dispute it. Stopee recommends taking screenshots immediately and saving confirmation emails to a dedicated folder for future reference.
Cancelling on the wrong platform
Attempting to cancel an Apple subscription through Google Play, or vice versa, will not work. You must cancel through the exact platform where you subscribed. Check your email receipts or original order confirmation to confirm whether you used Apple, Google, or the no.Diet website.
Missing your renewal date
If you cancel just before your renewal date, you may still be charged if the cancellation hasn't fully processed. To be safe, cancel at least 2-3 days before your renewal date. You can find your renewal date on your subscription confirmation email or in your app store subscription settings.
Ignoring follow-up communication from support
If you email no.Diet and they ask clarifying questions, respond promptly. Delays in communication can push your cancellation outside the refund window. Check your email regularly after submitting a cancellation request and reply to any messages from support within 24 hours.
Checklist to confirm your cancellation is complete
Use this checklist to verify your Nodiet cancellation has taken effect and you won't be charged again.
- Check your app store or account settings 24-48 hours after cancellation to confirm Nodiet no longer appears in active subscriptions
- Review your email for cancellation confirmation from Apple, Google, or no.Diet support
- Take screenshots of the cancellation confirmation and save them to a device or cloud storage
- Mark your calendar with your final billing date so you can monitor for unexpected charges
- Review your bank or credit card statement one week after your scheduled renewal date to confirm no charge appeared
- If a charge does appear, contact your bank or card issuer within 24 hours to dispute it (provide your cancellation confirmation as evidence)
- For direct website subscriptions, follow up by email if you do not receive a cancellation confirmation within 5 business days
- Do not delete your cancellation emails or screenshots for at least 3 months
Comparison: keep vs. cancel nodiet
Before you finalise your cancellation, consider whether Nodiet truly doesn't serve your needs or whether a simple pause might be better. This comparison helps you decide.
| Reasons to keep Nodiet | Reasons to cancel Nodiet |
|---|---|
| You're seeing measurable progress in your habits and health | You haven't used the app in 4+ weeks |
| The coaching or guides genuinely align with your wellness goals | The monthly cost ($120+) exceeds your budget |
| You value the community or accountability features | The app crashes frequently or promised features are unavailable |
| The non-restrictive approach feels sustainable long-term | You've found a cheaper or better alternative app |
| Customer support is responsive when you have questions | You're cancelling to cut costs and can restart later at no penalty |
| You're in an active coaching plan with measurable goals | The service doesn't deliver on its marketing promises |
Remember: cancelling is reversible. You can always resubscribe to Nodiet later if you decide the app was valuable for your wellness journey. There is no penalty for cancelling and restarting.
Final summary and next steps
Cancelling Nodiet requires just a few clear steps: identify your subscription platform (Apple, Google, or no.Diet website), follow the platform-specific cancellation process, and verify the cancellation was successful within 48 hours. Your access continues until the end of your current billing period, and you can request a refund if the service failed to deliver on its promises under New Zealand law. Stopee has guided thousands of consumers through subscription cancellations like this one, and we want you to feel confident and in control throughout the process.
Take action today: log into your app store or email no.Diet support to cancel. Document your cancellation with screenshots and emails. Monitor your bank statement to confirm the charge stops. If you encounter any resistance from no.Diet or the app store, escalate your dispute to the Commerce Commission if the company fails to honour your cancellation request within 10 business days.
Nodiet contact details and escalation
Direct support email: help@no.diet
App store support: support.apple.com (Apple) or play.google.com/support (Google)
New Zealand escalation authority: If no.Diet refuses your cancellation or refund request unreasonably, contact the Commerce Commission (comcom.govt.nz) or file a complaint with the Disputes Tribunal if your claim is under NZD $3000.
Stopping unwanted charges is your right as a consumer. Stopee empowers you with the knowledge and steps to cancel confidently, protect your money, and reclaim control of your subscriptions. Your wellness journey should feel sustainable and stress-free - and that includes making clear decisions about which apps and services genuinely serve you.