Manage Inflow

How to cancel inflow and take control of your ADHD app subscription

What inflow is and why you might cancel

Inflow is a mobile app built to help people with ADHD build focus, manage routines and boost productivity through structured learning modules and timed focus sessions. You access it via the Apple App Store, Google Play, or directly from Inflow's website, and it operates as a paid subscription service with optional one-on-one coaching add-ons.

The app works best for people seeking ADHD-friendly strategies and structured task management. Many users pair the app with co-working sessions or coaching plans. However, if the app no longer fits your needs, costs too much, or you've found a better alternative, you have every right to cancel. That's where Stopee comes in - we're here to walk you through the process without stress or confusion.

Common reasons to cancel inflow

You might cancel because the subscription fee (around NZ$36 per month) doesn't suit your budget, the app doesn't match your learning style, you've graduated to other tools, or you simply want to pause and return later. Whatever your reason, cancelling should be straightforward, and Stopee is here to ensure you do it correctly.

Inflow pricing and what you're paying for

Understanding your subscription cost helps you decide whether to cancel or downgrade.

Prices shown are approximate NZD conversions from USD and may vary slightly depending on your app store and current exchange rates. All subscriptions renew automatically unless you cancel at least 24 hours before your renewal date.

How much are you actually spending?

If you're on a monthly plan at NZ$36 per month, you're committing NZ$432 per year. If coaching is included, you could be paying NZ$780-$960 annually. Before you cancel, check whether a pause, downgrade, or longer commitment might work better for you. Stopee recommends reviewing your actual usage over the past 3 months - if you haven't opened the app more than a handful of times, cancellation makes financial sense.

How to cancel inflow on apple app store

If you subscribed through Apple's App Store, Apple handles both the subscription and the cancellation. You must cancel through your Apple device or account - Inflow cannot process this for you.

1. Open the Settings app on your iPhone, iPad, or Mac.
2. Tap or click your name at the top, then select Subscriptions (on older iOS versions, go to Settings > iTunes & App Store > Apple ID > View Apple ID > Subscriptions).
3. Find Inflow in the list and tap it.
4. Tap Cancel Subscription and confirm your choice.
   • Do this at least 24 hours before your renewal date - Apple enforces this window.
   • Your access continues until the end of your current billing period; you won't lose the app mid-cycle.
5. Keep a screenshot of the cancellation confirmation screen for your records.

Pro tip: Apple will often show you a retention offer (like a discount or free month) before you cancel. Review it, but only accept if you genuinely want to continue. Don't let urgency pressure push you into staying.

Warning: Deleting the Inflow app from your device does NOT cancel your subscription. You must use the Settings menu to stop the automatic renewal.

What to expect after cancelling on app store

Once you tap "Cancel Subscription," Apple sends a confirmation email within minutes. Check your inbox and save this email - it's your proof of cancellation. You'll retain full access to Inflow until your current billing period ends (e.g., if you cancel mid-month, you keep the app until the end of that month). After the period ends, Inflow will lock you out of premium features, though you may retain limited access to free content.

How to cancel inflow on google play

Google Play handles Android subscriptions independently. You cancel directly through the Google Play app or website, and Google manages the refund and renewal stop.

1. Open the Google Play Store app on your Android device or visit play.google.com on a computer.
2. Tap or click your profile icon (top right), then select Manage my subscriptions or Subscriptions.
3. Find Inflow in the list and tap it.
4. Tap Cancel subscription or toggle Auto-renew to off.
   • Cancel at least 24 hours before the renewal date.
   • Confirm the cancellation when prompted.
5. Save a screenshot or note the cancellation date. Google sends a confirmation email; keep it.

Pro tip: Google often shows you a survey asking why you're leaving. You don't have to fill it in, but honest feedback sometimes triggers a retention discount. Only accept if it genuinely works for your budget.

Warning: On Android, removing the app icon or clearing the cache does not cancel auto-renewal. You must use Google Play's subscription menu.

What to expect after cancelling on google play

Google sends a confirmation email shortly after you cancel. Your access to Inflow continues until the end of your current billing cycle. You won't be charged again after that date. If Google accidentally charges you post-cancellation, gather screenshots and contact Google Play support - Stopee recommends doing this within 30 days of the erroneous charge.

How to cancel inflow via the inflow website

If you subscribed directly on Inflow's website (rather than through an app store), you manage cancellation through your Inflow account portal.

1. Visit getinflow.io or open the Inflow app and navigate to Account or Settings.
2. Log in with your email and password.
3. Click or tap Subscription or Billing.
4. Select Manage your subscription or Edit subscription.
5. Click Cancel your subscription and confirm.
   • Cancel at least 24 hours before your next billing date.
   • You'll see a confirmation message on screen and receive an email receipt.
6. Save the confirmation email and take a screenshot for your records.

Pro tip: Before you cancel on the website, check whether Inflow offers a pause or "free month" option. Some services let you suspend billing without fully cancelling, which keeps your data and settings intact if you return later.

Warning: If you subscribed through Apple or Google but manage a separate account on Inflow's website, you have two subscriptions. You must cancel both to stop all charges. This is a common trap - Stopee advises checking your email receipts to confirm which platform you actually paid through.

What to expect after cancelling via the website

Inflow sends a confirmation email within minutes. Your account remains active, but you lose access to paid features once the current billing period ends. Your personal data and progress stay on file unless you request deletion through account settings or by contacting Inflow's support team directly.

What happens to your access and data after you cancel

Cancelling is straightforward, but understanding what comes next prevents confusion and regret.

Your continued access and the grace period

When you cancel, Inflow doesn't immediately cut you off. You retain full access to all paid features for the remainder of your current billing cycle. If you cancel on the 15th of a month but your renewal date is the 28th, you use Inflow fully until the 28th. After that date, you lose access to premium modules, focus sessions, and any coaching features (if applicable).

Some features may revert to a free or limited version. Check Inflow's FAQs to confirm which tools remain available for free users.

What stays and what goes: your account and data

Your account, login credentials, and progress data remain stored with Inflow unless you actively request deletion. This is helpful if you decide to resubscribe later - your learning history and settings are still there. However, if you want Inflow to delete your personal data entirely (name, email, usage history, coaching notes), contact Inflow's support team or use your account settings to request deletion. In New Zealand, you have the right to request data deletion under the Privacy Act 2020. Stopee recommends sending a written request via email to ensure you have proof of your request.

Refunds and your right to a refund

Refunds depend on where you subscribed and how long you've used the service. Be prepared with evidence (screenshots, receipts, dates) if you're pursuing a refund.

Refunds through apple app store

Apple's policy is strict: purchases are generally final. However, you have 14 days from the purchase date to request a refund through Apple's system if the app didn't work as advertised or you didn't use it significantly.

1. Visit reportaproblem.apple.com or go to your Apple Account > Subscriptions > Inflow > Report a Problem.
2. Explain why you want a refund (e.g., "The app crashed frequently" or "I didn't find it helpful for my ADHD management").
3. Submit your request. Apple reviews it within 2-5 business days.
4. If approved, the refund appears in your Apple account credit within 5-10 business days.

Warning: Don't claim false reasons - Apple investigates repeated refund requests and may restrict your account. Be honest and factual.

Refunds through google play

Google Play allows refunds within 48 hours of purchase for monthly subscriptions, and within 14 days for annual plans, provided you haven't used the service significantly.

1. Open the Google Play Store app or visit play.google.com.
2. Go to your account > Manage subscriptions > Inflow.
3. Select Report a problem or Request a refund.
4. Choose your reason and submit. Google replies within 1-3 business days.

Google's 48-hour window is tight. If you're requesting a refund, act immediately upon cancellation. Stopee recommends submitting your request the same day you cancel.

Refunds for website purchases

If you paid Inflow directly (not through an app store), Inflow's terms allow a refund within 7 days of your first payment if you haven't meaningfully used the app. After 7 days or for renewal charges, refunds are rarely granted except in exceptional circumstances (e.g., the service was unavailable for an extended period).

1. Email Inflow's support team with your request. Include your account email, subscription start date, and why you're requesting the refund.
2. Reference Inflow's terms at getinflow.io/terms - specifically the 7-day refund clause.
3. Provide evidence: screenshots of limited usage, error messages if the app malfunctioned, or proof you didn't access it.
4. Inflow typically responds within 5-7 business days.

Pro tip: Be polite and specific. "I used the app only twice and realised it wasn't right for me" is far more likely to succeed than "I want my money back."

Renewal charges and refund limits

Renewal charges (charges after the initial period) are almost never refundable unless Inflow failed to deliver the service or there was a technical error. If you're charged after cancelling, gather evidence immediately: screenshots of your cancellation confirmation, email receipts, and bank statements showing the unwanted charge. Contact the relevant store (Apple, Google) or Inflow within 30 days to dispute the charge. Stopee advises documenting everything - the date you cancelled, the date of the erroneous charge, and all communication with support.

Your consumer rights in new zealand

You have statutory protections under the Consumer Guarantees Act 1993 and Fair Trading Act 1986. Understanding these rights strengthens your position if Inflow or the app stores refuse your cancellation or refund request.

The consumer guarantees act and your protections

The Consumer Guarantees Act protects you by requiring that goods and services must be of acceptable quality, fit for purpose, and supplied with care and skill. If Inflow doesn't perform as advertised (e.g., the app frequently crashes, features don't work, or the service is unavailable), you have the right to a refund, replacement, or remedy at no cost to you.

You can invoke this right even if Inflow's general refund policy is restrictive. If Inflow refuses your legitimate claim, you can escalate to the Commerce Commission or take the matter to the District Court. Stopee recommends keeping detailed records of any faults, including screenshots, dates, and descriptions of what went wrong.

Fair trading act protections

The Fair Trading Act bans misleading advertising and unscrupulous conduct. If Inflow advertised the app as having features it doesn't possess, or if the service was unavailable during your subscription period, you may have grounds for a complaint with the Commerce Commission. Visit comcom.govt.nz to file a complaint.

What to do if inflow refuses to cancel or refund

1. Document everything: emails from Inflow, cancellation attempts, screenshots, and dates.
2. Send a formal written request (email is fine) to Inflow's support address, clearly stating your cancellation request or refund reason.
3. Give Inflow 10 business days to respond.
4. If they refuse or ignore you, escalate to the Commerce Commission at comcom.govt.nz or call 0800 943 600.
5. Provide the Commerce Commission with all evidence and correspondence.

The Commerce Commission investigates consumer complaints for free. If they find Inflow in breach, they can enforce refunds or penalties. Most companies comply once escalated to this level.

Common mistakes to avoid when cancelling inflow

Cancellation seems simple, but small oversights can leave you charged or confused. Here are the traps Stopee has seen repeatedly.

Thinking the app is cancelled when it isn't

The biggest mistake: deleting the Inflow app from your device and assuming you're cancelled. You're not. The app is just gone from your home screen - your subscription and automatic renewals continue silently in the background. Every month or year, you're charged again. Check your bank statements 6 weeks after deleting the app. If you see Inflow charges, you never actually cancelled through the proper method. Go back to your app store account or Inflow's website immediately and cancel the subscription itself, not just the app.

Cancelling too close to the renewal date

You must cancel at least 24 hours before your renewal date. If you cancel on the 27th but your renewal is the 28th, you might still be charged. Apple, Google, and Inflow all have a 24-hour buffer. Stopee recommends cancelling 3-5 days early to be safe. Check your confirmation email for your exact renewal date, then set a phone reminder for 5 days before.

Having two subscriptions active simultaneously

This happens when you subscribe through both an app store and Inflow's website without realising. You then cancel only one and continue being charged by the other. Before cancelling, check your email receipts for the past 3 months and search for all charges from Apple, Google, and Inflow directly. If you have duplicate subscriptions, cancel both.

Not saving your cancellation proof

Screenshot the cancellation confirmation screen and save the confirmation email. If Inflow charges you post-cancellation and claims they have no record, your screenshots are your evidence. Without them, you're fighting with no proof. Stopee advises saving these documents to your computer and email them to yourself as a backup.

Expecting an immediate refund after cancellation

Cancelling stops future charges but doesn't automatically trigger a refund for the current billing period. You continue using the app until the period ends. If you want a refund, you must request it separately through your app store or Inflow's support. Refunds take 5-10 business days to process and appear as account credit or a bank refund.

Checklist: before and after you cancel inflow

Use this checklist to ensure you cancel cleanly and protect yourself if issues arise.

Should you stay or cancel: a final comparison

Before you fully commit to cancelling, weigh the pros and cons. Sometimes a pause, downgrade, or trial extension makes more sense than cancellation.

How stopee helps you stay in control

Cancelling a subscription shouldn't feel complicated or stressful. Whether you're cancelling Inflow or any other service, you deserve clarity, speed, and confidence. Stopee has helped thousands of consumers cancel subscriptions without hassle, recover unwanted charges, and understand their rights. Visit stopee.com for step-by-step guides to cancelling hundreds of services, from streaming platforms to productivity apps.

If you encounter problems cancelling Inflow - or if you're charged after you cancel - return to Stopee for guidance on escalation and your consumer rights. We're here to make sure you get the outcome you deserve.

Final thoughts

Cancelling Inflow is straightforward when you follow the right steps. Remember: cancel through the platform you subscribed to (Apple, Google, or Inflow's website), do it at least 24 hours before renewal, save your confirmation, and verify the cancellation a week later. If you're entitled to a refund under New Zealand consumer law and Inflow refuses, escalate to the Commerce Commission. You're in control. Stopee is here to guide you every step of the way.