Manage Public Data Check

How to cancel public data check and reclaim your privacy in new zealand

What is public data check

Public Data Check is an online background screening service that pulls information from public records and open sources to create single reports on individuals. You might use it for tenancy applications, employment vetting, or general background searches across New Zealand and beyond.

How the service works

The platform searches across multiple public databases including court records, tribunal orders, Companies Office filings, and news archives. You pay per individual check rather than through a traditional monthly subscription. Each search aggregates data from a dozen or more sources into one report, designed to streamline screening decisions.

Where public data check operates

Public Data Check operates from the United States and has no publicly confirmed office in New Zealand. If you need to contact them about cancellation or data deletion, you will likely communicate with their US-based support team or send formal requests by post to their registered address.

Pricing and plans for public data check

Understanding what you are paying for helps you decide whether cancellation or continued use makes sense for your situation.

Current pricing structure

How GST applies in new zealand

All pricing shown excludes the 15% Goods and Services Tax (GST) that applies to digital services in New Zealand. A single check at NZ$3.00 becomes NZ$3.45 including GST. There is no fixed monthly or annual subscription plan advertised; you pay only for individual checks you run.

Should you cancel public data check

Cancellation may not be your only option if you are unhappy with the service or concerned about your privacy.

Reasons to cancel

You might cancel if you no longer need background checks, worry about how your data is stored or sold, or simply want to stop receiving charges. If you used the service once for a specific application and do not plan to run more checks, cancellation removes the temptation to spend further.

Privacy concerns are also legitimate. Public Data Check stores your searches and account information; if you value data minimisation, deleting your account and requesting data removal may be important to you.

Reasons to keep using it

If you are a property manager, recruiter, or run a business that screens tenants or employees regularly, Public Data Check may remain useful. The cost per check is relatively low, and the service aggregates information that would otherwise take hours to research manually.

You can also suspend activity temporarily by simply not running new checks, rather than cancelling outright.

How to cancel public data check

Cancellation depends on how you signed up and where you made payments.

If you subscribed through the apple app store

1. Open Settings on your iPhone or iPad and tap your name at the top.
   • Select Subscriptions from the menu.
   • Find Public Data Check in the list of active subscriptions.
   • Tap the subscription and select Cancel Subscription.
   • Confirm the cancellation when prompted.
2. Apple processes all App Store cancellations directly; Public Data Check cannot cancel on your behalf.
   • Your cancellation takes effect immediately for future renewals.
   • You retain access to any paid features until your current billing period ends.

Pro tip: Check your Apple ID email for a cancellation confirmation. If you do not receive one within a few minutes, return to Subscriptions and verify the status changed to "Expired" or no longer appears.

If you subscribed through the google play store

1. Open the Google Play Store app on your Android device and tap your profile icon in the top-right corner.
   • Select Payments and subscriptions.
   • Tap Subscriptions.
   • Find Public Data Check and tap it.
   • Select Cancel subscription and follow the prompts to confirm.
2. Google Play processes your cancellation immediately for future billing cycles.
   • Your access continues until the end of your current paid period.
   • Some apps display a direct cancellation link within the app settings; check there first for a faster route.

Warning: Uninstalling the app does not cancel your subscription. You must complete the cancellation through the Google Play Store or the app itself.

If you paid directly via the website

1. Log into your Public Data Check account on their website using your email and password.
   • Look for Account Settings, Subscription Settings, or Billing in the main menu or profile dropdown.
   • Search for a Cancel Subscription or Manage Subscription option.
2. If no online cancellation option is visible, contact Public Data Check support by email or post.
   • Write a clear cancellation request including your full name, email address, and account details.
   • Send this request to the address provided below and request a cancellation confirmation via email.
   • Keep a copy of your request for your records.
3. Once you receive cancellation confirmation, verify that no further charges appear on your next statement.
   • If charges continue after your cancellation request, dispute them with your bank immediately.

Warning: Deleting the app or logging out does not cancel a web-based subscription. You must actively cancel through your account settings or by contacting support.

What happens after you cancel

Cancellation does not instantly erase your presence from the platform; understanding what remains helps you protect your privacy going forward.

Your access and billing

Once you cancel, Public Data Check stops charging you for new checks or renewals. However, you retain access to any reports or features you paid for during the current billing period until that period expires. After the period ends, your account becomes inactive, and you can no longer run new searches.

If you were billed annually, your access continues until the anniversary date passes. For monthly billing, access ends on the last day of that month. Stopee recommends checking your next bank statement to confirm no unexpected charges appear.

Your account data and reports

Cancelling a subscription does not automatically delete your account or any reports you have generated. Your login credentials remain valid, and Public Data Check may retain your historical searches, contact information, and any notes you added to reports.

If you want your personal data removed from their servers, you must request deletion explicitly in writing. Send a formal data deletion request to their address or email, referencing the Privacy Act 2020 and asking for confirmation when deletion is complete. Stopee advises keeping a copy of this request for your protection.

Your payment method

Cancelling through Apple, Google, or the website removes Public Data Check's authorisation to charge your payment method going forward. Your card or payment account remains secure, but verify your statement for 30 days after cancellation to catch any billing errors.

Can you get a refund after cancellation

Refund eligibility depends on how you paid, when you paid, and whether the charge qualifies under New Zealand consumer protection law.

Refunds through apple app store

Apple controls all App Store refunds and Public Data Check cannot override this process. You can request a refund directly from Apple using their report-a-problem feature within 14 days of purchase in most cases. Visit the App Store receipt email or your purchase history, select the charge, and tap Report a Problem. Explain why you want a refund (for example, "charged without intent" or "app does not work as described"), and Apple reviews your request within 48 hours.

Pro tip: Apple is more likely to approve refunds within the first week and if this is your first refund request. Be honest and specific in your reason.

Refunds through google play store

Google Play typically offers refunds within 48 hours of purchase. After that window, refunds are at the developer's discretion. To request a refund, open the Google Play Store, go to your Payments and subscriptions menu, tap the charge, select Report a problem, and explain your reason. Google will usually credit your payment method or Google Play balance within 5 to 10 business days if approved.

Refunds for web payments

If you paid directly through the Public Data Check website using a credit card or bank transfer, refunds depend on the provider's terms and conditions. Check your account settings or invoice for a refund policy. If no policy is stated, contact their support team and request a refund in writing, explaining your reason (for example, "service not as advertised" or "accidental charge").

If Public Data Check refuses, you can dispute the charge with your bank under the Credit Contracts and Consumer Finance Act 2003 or via your card issuer's dispute resolution process.

Your consumer rights and what new zealand law protects

Several pieces of New Zealand consumer law give you protections when dealing with digital services like Public Data Check.

Consumer guarantees act 1993

Under the Consumer Guarantees Act, any service you pay for must be of acceptable quality, fit for purpose, and delivered with reasonable care. If Public Data Check fails to deliver accurate information, shows outdated records, or does not function as advertised, you have grounds to request a refund, replacement, or repair. You do not have to accept a service that is clearly broken or misleading.

This protection applies for up to six years from the date of purchase in New Zealand, although the strongest position for refunds is within the first 30 days.

Privacy act 2020

The Privacy Act governs how Public Data Check collects, stores, and uses your personal information. You have the right to request access to all data they hold about you, ask for corrections if information is wrong, and request deletion of your information subject to legal obligations. If you believe they are misusing your data or not complying with Privacy Act requirements, you can lodge a complaint with the Privacy Commissioner.

Fair trading act 1986

If Public Data Check used misleading advertising, hidden charges, or deceptive terms to encourage you to subscribe, you can complain under the Fair Trading Act. The Commerce Commission investigates such complaints and can take action against the business. Stopee recommends documenting any misleading claims you saw before subscribing.

Common mistakes when trying to cancel

Cancellation seems straightforward but many people make avoidable errors that leave them charged or without confirmation.

Not cancelling through the right channel

The biggest mistake is assuming that deleting the app, logging out, or stopping use cancels your subscription. Each platform (Apple, Google, and the website) manages cancellations independently. If you signed up through the App Store, you must cancel through the App Store. Stopee has seen countless cases where users deleted the app thinking they had cancelled, only to be charged months later.

Losing track of your cancellation date

After you cancel, many platforms show a final billing date or expiry date for access. If you forget this date and think you have already been cancelled, you might miss a final charge. Mark your calendar with the cancellation effective date and set a reminder to check your statement one week after the cancellation period ends.

Not saving your cancellation confirmation

Whether you cancel through an app store or email, always save the confirmation email or screenshot. If a dispute arises later, this proof shows you acted in good faith and protects you in a chargeback or complaint scenario.

Failing to request data deletion separately

Cancelling your subscription does not delete your account or data. If privacy is your concern, you must send a separate, written data deletion request. Many people assume the service automatically purges their information after cancellation and are surprised to find their account still exists. Stopee recommends treating data deletion as a separate, follow-up action.

Checklist for cancelling public data check

Use this step-by-step checklist to ensure you cancel properly and protect yourself.

• Identify how you signed up: Apple App Store, Google Play Store, or website.
• Log in to your account and locate subscription or billing settings.
• Initiate cancellation through the correct platform (not just the app or website login).
• Receive and save your cancellation confirmation email or screenshot.
• Note the cancellation effective date and final access date.
• Check your bank statement or payment app within 7 days to confirm no charges appear.
• If data privacy concerns prompted the cancellation, send a written data deletion request separately.
• If charges continue after cancellation, contact your bank or card issuer and report the charge as unauthorised.
• Keep all cancellation documents for at least 12 months in case of disputes.

How stopee can help you cancel services in the future

Cancelling one service is frustrating enough; managing multiple subscriptions across apps, websites, and payment platforms becomes overwhelming quickly. Stopee has helped thousands of consumers cancel unwanted services, recover refunds, and protect their privacy across New Zealand and internationally.

Our team understands the tactics that keep you subscribed and the exact steps to cancel any service, from streaming platforms to background check tools. We provide step-by-step guides, templates for formal cancellation requests, and expert advice on your consumer rights under New Zealand law. If you encounter resistance or unfair charges, Stopee connects you with resources to dispute and recover what you are owed.

Visit Stopee today to explore guides for cancelling hundreds of services, access refund templates, and discover your rights as a New Zealand consumer. Whether you are cancelling Public Data Check or any other digital service, Stopee makes the process clear, quick, and stress-free.

Contact details and next steps

If you need to reach Public Data Check directly for cancellation, data deletion, or billing disputes, use the details below.

Public data check contact information

Public Data Check operates from the United States and maintains limited public contact channels. For cancellation requests or data deletion inquiries, you may contact them by post at their registered address. Email support is available through their website contact form, though response times may be slower than domestic services.

Postal address for cancellation and data deletion requests:
Public Data Check
United States (specific address available on PublicDataCheck.com)

Important: When writing to cancel or request data deletion, include your full name, email address, account details, and a clear statement that you wish to cancel all services or delete your personal data. Request written confirmation and keep a copy of your letter for your records.

If you have concerns about unauthorised charges or believe the service misrepresented itself, you can also report the issue to the Commerce Commission in New Zealand or dispute the charge through your bank. Stopee recommends trying cancellation first, then escalating to consumer authorities if the company refuses or continues billing you after your request.