Manage Deepart

How to cancel deepart and reclaim your creative control

What deepart is and why you might want to leave

Deepart (Deep Art Effects) is an AI-powered photo and video editing tool that applies artistic filters to your images. You can use it as a desktop application, web platform, or mobile app (including SpaceArt on iOS and Android). The service transforms ordinary photos into artwork using neural networks and machine learning.

If you've signed up for a subscription or made a purchase and now want to cancel, you're in the right place. At Stopee, we understand that creative tools don't always fit your workflow forever, and cancelling should be straightforward. This guide walks you through every step, whether you subscribed via the web, desktop, or a mobile app store.

Common reasons to cancel deepart

You might be cancelling because the filters don't match your creative style, you've found a better alternative, or the subscription cost no longer justifies your usage. Whatever your reason, Stopee is here to make sure you cancel without friction and recover any money you're entitled to.

Deepart pricing plans in new zealand

Before you cancel, it helps to know what you've been paying for. Below are Deepart's main subscription tiers and pricing in NZD equivalents.

Current subscription plans and costs

Understanding what you're paying for

Deepart offers both recurring subscriptions and one-time purchases. Subscriptions renew automatically unless you cancel them before the next billing date. One-time purchases give you permanent access to the desktop or web version, though you may miss out on future feature releases. Mobile app subscriptions (via Apple or Google) work differently and require cancellation through their respective app stores.

How to cancel deepart on the web or desktop

If you purchased Deepart directly from their website or desktop platform, follow these steps to stop your subscription and prevent future charges.

Cancelling your web or desktop subscription

1. Locate your original purchase receipt and order number. Check the email account you used to sign up; the confirmation email should contain this information.
2. Open your email client and compose a message to support@deeparteffects.com.
3. In the subject line, write: "Subscription Cancellation Request".
4. In the email body, include:
   • Your full name and email address linked to the account
   • Your order number or transaction ID
   • The subscription plan you want to cancel (e.g. "1-year subscription")
   • A brief reason for cancellation (optional but helpful)
5. Send the email and wait for a response. The support team typically replies within 2-5 business days.
6. Once they confirm cancellation, check your email for written confirmation. Save this email for your records.

Pro tip: Deepart's support operates on India Standard Time, so allow an extra day or two if you're in New Zealand. Send your cancellation email as early in your week as possible to avoid accidental charges.

How to cancel deepart on apple or google app stores

If you subscribed to Deepart or SpaceArt through the Apple App Store or Google Play Store, you must cancel directly through the app store-not through Deepart's support team. Here's how.

Cancelling on apple (iPhone, iPad, mac)

1. Open the App Store app on your iPhone, iPad, or Mac.
2. Tap or click your profile icon (usually in the top-right corner).
3. Select Subscriptions.
4. Find Deepart or SpaceArt in the list.
5. Tap or click the subscription name.
6. Select Cancel Subscription.
7. Confirm your cancellation when prompted.

Apple will stop charging you after your current billing period ends. You'll retain access until that date.

Cancelling on google play (Android)

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon (top-right).
3. Select Manage your Google Account, then tap the Subscriptions tab.
4. Find Deepart or SpaceArt.
5. Tap the subscription and select Cancel Subscription.
6. Follow the prompts to confirm.

Warning: Do not delete the app before cancelling your subscription-Google and Apple won't auto-cancel; you must do it manually in your account settings.

What happens after you cancel deepart

Cancelling your subscription stops future charges, but access and data handling depend on your purchase type and platform. Let's break down what to expect.

Access after cancellation

Once you cancel, you lose access to premium features at the end of your current billing period. If you paid for a 1-year plan in January and cancelled in March, you'll retain full access until January of the following year. For one-time desktop purchases, you keep permanent access to the version you own, even after cancellation.

Your account, data, and files

Deepart may retain your account information and edited images in your account for a period after cancellation. If you want your data deleted sooner, email support@deeparteffects.com with a data deletion request. New Zealand's Privacy Act 2020 gives you the right to request your personal information be deleted, though Deepart may retain records for legal or compliance reasons.

Your edited images typically remain in your account library until you manually delete them or request full data removal.

Will you get a refund from deepart

Refund eligibility depends on where you purchased and whether the product is faulty. At Stopee, we help you understand your rights under New Zealand law.

Refunds for web and desktop purchases

If you bought Deepart directly from their website, contact support@deeparteffects.com with your order number and a refund request. State your reason (change of mind, product not as described, or technical fault). Deepart's refund policy is not transparent in their Help Center, so your best approach is to ask directly and provide evidence if you're claiming a fault.

Refunds for apple and google play purchases

Apple and Google manage refunds independently of Deepart. You must request a refund through their platforms:

• Apple: Go to App Store settings, select your subscription, and request a refund. Apple reviews requests within 48 hours.
• Google Play: Open the app's store page, scroll to contact developer, and file a refund request. Google processes these within 24-48 hours.

Pro tip: If the app crashed repeatedly, failed to apply filters, or charged you after you cancelled, mention this in your refund request. App store operators are more generous with refunds when there's a technical failure.

Your consumer rights under new zealand law

New Zealand doesn't offer an automatic cooling-off period for digital content. However, you have strong protections if Deepart is faulty or doesn't match its description.

The consumer guarantees act (CGA)

Under the CGA, Deepart must deliver a service that is:

• Of acceptable quality (fit for purpose, safe, durable)
• Fit for the purpose advertised (e.g., if marketed as "professional-grade AI art filters," it must deliver professional results)
• As described (matching the website or app store description)

If Deepart fails on any of these counts, you may be entitled to a repair, replacement, or refund-regardless of when you purchased.

How to make a CGA claim

1. Document the fault: take screenshots, note error messages, record timestamps, and describe the issue clearly.
2. Email support@deeparteffects.com with your evidence and a clear description of how the product fails to meet the CGA standard.
3. Request a specific remedy: repair, replacement, or refund.
4. If Deepart refuses or doesn't respond within 20 business days, escalate to the Commerce Commission (comcom.govt.nz) or contact Consumer NZ (consumer.org.nz) for advice.

Pro tip: The Commerce Commission can investigate unfair contract terms and misleading claims. If Deepart's marketing doesn't match the product's actual performance, this is a strong lever for a refund.

Common mistakes when cancelling deepart

We know how frustrating it is when cancellation goes wrong or surprise charges keep appearing. Here's how to avoid the most common pitfalls.

Not cancelling on the correct platform

The biggest mistake is cancelling on one platform when your subscription is on another. If you subscribed via Apple but email Deepart's support, nothing happens-your subscription renews and you're charged again. Always double-check your payment method (Apple, Google, or direct Deepart charge) before you cancel.

Deleting the app without cancelling first

Removing Deepart from your phone does not cancel your subscription. Deepart and the app stores will continue charging you monthly or weekly. Always cancel through the app store settings before deleting the app.

Missing the cancellation deadline

Subscriptions renew on your billing date. If you cancel one day after renewal, you've already paid for the next period. Aim to cancel at least 3-5 days before your next charge date to stay safe.

Not saving your cancellation confirmation

If you email Deepart's support, keep the confirmation email they send back. If you cancel via Apple or Google, take a screenshot showing the cancellation status. These prove you cancelled if a charge dispute arises.

Checklist before you hit send

Use this checklist to ensure your cancellation goes smoothly and you avoid any surprise charges or data loss.

• Identify your subscription platform: did you sign up via Deepart's website, Apple, or Google Play?
• Find your order number or transaction ID in your original purchase receipt or email.
• Note your current billing date and plan duration (monthly, quarterly, annual, or one-time).
• Check your payment method to confirm you're cancelling the right subscription.
• If requesting a refund, gather proof of any faults (error messages, timestamps, screenshots).
• Draft your cancellation email (if using email) or navigate to the correct app store setting.
• Send or submit, then wait for confirmation.
• Save the confirmation email or take a screenshot of the cancellation confirmation screen.
• Monitor your bank or card statement to confirm charges stop after the current billing period.
• If a charge appears after cancellation, contact your bank and file a dispute within 60 days.

Why stopee helps you cancel with confidence

Cancelling a subscription should never be harder than signing up. Stopee exists because we've seen how many companies bury their cancellation processes or make refunds unnecessarily difficult. Our mission is to empower you with clear, step-by-step guidance and insider knowledge of consumer rights.

Whether you're cancelling Deepart because you've found a better creative tool or simply want to cut costs, Stopee has helped thousands of consumers cancel subscriptions, recover refunds, and reclaim control of their digital spending. We provide transparent, jargon-free advice grounded in New Zealand consumer law.

If deepart doesn't cooperate

If Deepart ignores your cancellation request or continues charging you after cancellation, Stopee recommends these escalation steps:

• Contact your bank or card provider and dispute the charge (you have 60 days from the transaction date).
• File a complaint with Consumer NZ at consumer.org.nz-they offer free advice and can advocate on your behalf.
• Report the issue to the Commerce Commission if you believe Deepart has engaged in unfair or misleading conduct.
• Leave a public review on Trustpilot or the relevant app store to warn others and prompt a response from the company.

Get in touch with deepart support

Deepart's primary contact method is email:

• Email: support@deeparteffects.com
• Response time: 2-5 business days (India Standard Time)
• Best for: Cancellations, refund requests, account issues, and CGA complaints

No physical postal address in New Zealand is publicly listed for Deepart, so email is your most direct route. When you email, include as much detail as possible so your request isn't delayed by follow-up questions.

Cancelling Deepart doesn't have to be stressful. By following the steps in this guide, you'll stop unwanted charges, protect your rights under New Zealand law, and move on to the creative tools that truly serve your work. Stopee has built this guide to make sure you succeed-and if you run into trouble, remember that Stopee and your legal rights as a New Zealand consumer are on your side.