Manage Resume Maker Ai

How to cancel resume maker ai and reclaim control of your CV builder subscription

What resume maker ai is and why you might want to cancel

Resume Maker Ai is an online resume and CV builder that combines AI-generated suggestions with template-driven design to help you create or update your resume. The service operates across web and mobile platforms, and charges recur on a subscription basis through various billing entities.

Many New Zealand users subscribe expecting straightforward cancellation, only to discover the process is deliberately obscured. At Stopee, we've helped thousands of consumers navigate exactly these frustrations. You deserve clarity on how to exit this service cleanly and recover any money you're owed.

Core features and what you're paying for

Resume Maker Ai promotes professional templates, ATS-friendly (Applicant Tracking System) designs, and AI-assisted content generation. Exact features vary by subscription tier and platform. The service may bill through different commercial entities, which can make tracking and cancelling your subscription confusing.

Why cancellation matters

Recurring charges continue until you actively cancel. Many users report that support ignores cancellation requests, leaving them charged month after month. Stopee recommends treating cancellation as urgent: every week you delay costs you real money.

Resume maker ai pricing and subscription plans

Below are the current subscription tiers available to New Zealand customers, all billed in NZD by Talent Acquisitions Pty Ltd.

Hidden costs and billing traps

Resume Maker Ai frequently bills through multiple merchant names, making it hard to spot charges on your bank statement. Look for descriptors like "Talent Acquisitions," "Resume Maker," or variations thereof. Many users miss cancellation deadlines because they don't recognise the charge as coming from Resume Maker Ai.

Stopee advises checking your statement now if you're unsure whether you're still being charged. Write down the exact merchant name, transaction amount, and date. You'll need this information to cancel or dispute charges.

How to cancel resume maker ai step by step

Your cancellation route depends on where you signed up: directly via resumemaker.ai, through the Apple App Store, or via Google Play. Follow the correct path for your platform to avoid dead ends.

Method one: cancel directly via the resume maker ai website

1. Log into your account at resumemaker.ai using your email and password.
   • If you forget your password, use the "Forgot password?" link and follow the reset email.
2. Navigate to your account settings or billing section.
   • Look for tabs labelled "Subscriptions," "Billing," "Account," or "Preferences."
   • The exact location varies; check the account menu or profile dropdown.
3. Find your active subscription and select the option to cancel, unsubscribe, or manage subscription.
   • You may see a prompt asking you to confirm or stating a cancellation fee. Read carefully.
4. Follow the on-screen prompts to complete cancellation.
   • Screenshot the confirmation screen or take a note of any confirmation number.
5. Check your email inbox (including spam) for a cancellation confirmation email within 24 hours.
   • Warning: If you receive no confirmation email within one business day, your cancellation may not have gone through. Proceed to the email method below.

Method two: cancel via email to support

1. Gather your account information:
   • Your email address registered with Resume Maker Ai.
   • The exact date you were first charged.
   • Your most recent transaction amount and date.
   • Any subscription or order ID visible in your account or email receipts.
2. Compose a clear email to support@resumemaker.ai with the subject line "Cancellation Request - [Your Email Address]."
   • Example: "I request immediate cancellation of my Resume Maker Ai subscription effective today. Please confirm cancellation and cease all future charges. My account email is [your email]. Transaction details: [amount, date, and any ID]."
3. Send the email and retain a copy for your records.
   • Pro tip: Use a Gmail or Outlook account so you have a delivery receipt and read receipt option.
4. Wait up to 5 business days for a response.
   • If you receive no reply, Stopee recommends moving to the app store or card issuer method.
5. When you receive a reply, confirm it explicitly states your subscription is cancelled and no further charges will occur.
   • If the response is vague, reply asking for written confirmation of the cancellation date and final charge date.

Method three: cancel through apple app store

1. Open the Apple App Store app on your iPhone, iPad, or Mac.
2. Tap your profile icon in the top right corner, then select "App Store" or "Subscriptions."
3. Scroll down and select "Subscriptions."
   • You'll see a list of all active subscriptions linked to your Apple ID.
4. Find "Resume Maker Ai" or "Resume Builder Pro" in the list and tap it.
5. Tap "Cancel Subscription."
   • Apple may offer a discounted renewal or temporary pause. Ignore these and proceed to cancel.
6. Confirm your cancellation.
   • Apple sends an email confirmation. Check your inbox within 10 minutes.
   • Warning: Deleting the app does not cancel the subscription. You must follow this process.

Method four: cancel through google play

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right, then select "Manage your Google Account."
3. Go to the "Payments and subscriptions" tab and select "Subscriptions."
4. Find "Resume Maker Ai" or "Resume Builder Pro" and tap it.
5. Select "Cancel subscription."
   • Google Play may show a retention offer. Decline it and proceed.
6. Confirm cancellation.
   • You receive a confirmation email. Verify it arrived within 10 minutes.
   • Pro tip: Screenshot the confirmation screen before closing the app.

What happens after you cancel resume maker ai

Cancellation stops future recurring charges, but understanding what changes and what doesn't prevents nasty surprises.

Your access and account status

When you cancel, your paid features remain active until the end of your current billing period. If you paid for a monthly subscription on the 15th, and you cancel on the 20th, you retain full access until the 15th of the following month. After that date, your account reverts to the free tier (if available) or becomes read-only.

Stopee advises downloading or exporting your resumes before the access period ends, just in case the service later restricts viewing or downloading of old work.

Your data and account deletion

Cancelling your subscription does not delete your account or any resumes you've created. Your profile, contact details, and documents remain stored on Resume Maker Ai's servers indefinitely unless you request deletion.

If you want your account and all associated data erased, send a separate email to support@resumemaker.ai with the subject "Account Deletion Request" and ask them to permanently delete your account and all personal information. Under New Zealand privacy law, they must comply within a reasonable timeframe. Keep a copy of this request.

Will you get a refund from resume maker ai

Refund outcomes for Resume Maker Ai are notoriously poor, and Stopee has tracked widespread complaints about denied requests.

Resume maker ai's stated refund policy

The service does not publish a clear, public refund policy on its website or terms. This vagueness is a red flag. In the absence of a published policy, New Zealand's Consumer Guarantees Act applies, which entitles you to a refund if the service fails to meet basic quality and performance standards.

When you may qualify for a refund

You have grounds to request a refund in these situations:

• You were charged without your explicit consent or after signing up for a free trial that converted without clear warning.
• The service is materially defective or doesn't perform as advertised (e.g., templates won't load, AI features are broken).
• You cancelled within 14 days of your first charge and can prove the service was not fit for purpose.
• You were misled about pricing, billing frequency, or cancellation ease.

How to request a refund

1. Gather supporting evidence:
   • Screenshots of the charge on your bank statement.
   • Receipts or confirmation emails from Resume Maker Ai.
   • Records of any communication about the free trial or refund promise.
   • Proof you attempted to cancel (email copies, screenshots of the cancellation page).
2. Email support@resumemaker.ai with the subject "Refund Request - [Your Email]."
   • State your reason clearly and cite the specific charge you want refunded (amount, date).
   • Example: "I request a refund of NZ$22.99 charged on [date]. The service failed to deliver the features advertised, making it unfit for purpose under the Consumer Guarantees Act 1993."
   • Attach or reference your supporting evidence.
3. Wait 10 business days for a response.
   • Many users report no response or outright rejection. Do not assume silence means approval.
4. If Resume Maker Ai denies your refund or ignores your request, escalate to your bank or card issuer.
   • Pro tip: Keep all email evidence and screenshots of your refund request.

Escalating to your bank and the commerce commission

If Resume Maker Ai refuses to refund you, your bank or card issuer can help. Contact them and request a chargeback or dispute. Provide your refund request email, screenshots of the charge, and evidence of non-response from the company. Most banks process disputes within 10-15 business days.

If the charge appears fraudulent or deceptive, you may also lodge a complaint with the New Zealand Commerce Commission (www.comcom.govt.nz). The Commission investigates misleading or deceptive conduct and can take enforcement action. Stopee recommends this step if the company misrepresented a free trial or billing terms.

Your consumer rights under new zealand law

Resume Maker Ai operates in a regulated marketplace. You have statutory protections regardless of what their terms say.

Consumer guarantees act 1993

Under this Act, every service supplied in New Zealand must be:

• Of acceptable quality and fit for purpose.
• As described in marketing and advertising.
• Supplied within a reasonable timeframe.

If Resume Maker Ai fails on any of these counts, you have the right to a refund, replacement, or repair. You do not need to accept a denied refund simply because it's their policy. A consumer's statutory right trumps a company's contract clause.

Fair trading act 1986

This Act prohibits misleading or deceptive conduct in trade. If Resume Maker Ai misrepresented the ease of cancellation, the features included, or the terms of a free trial, you can complain to the Commerce Commission and pursue remedies.

Dispute resolution and escalation

If Resume Maker Ai refuses to engage, Stopee advises following this escalation order:

1. Email the company again, citing the Consumer Guarantees Act 1993 by name.
2. Request a chargeback or dispute through your bank.
3. File a complaint with the Commerce Commission at www.comcom.govt.nz.
4. If the amount is under NZ$350,000, consider filing a claim in the District Court.

Common mistakes people make when cancelling resume maker ai

Frustration is understandable, but rushing the cancellation process often costs you money and evidence. Slow down and follow these cautions.

Mistake one: deleting the app instead of cancelling the subscription

Removing Resume Maker Ai from your phone does nothing. The subscription continues and charges accrue. You must cancel the subscription through your app store account or the company's website. This is the single most common cause of unexpected charges.

Mistake two: failing to keep proof of cancellation

If you don't screenshot or save your cancellation confirmation, you have no evidence the company received your request. When disputes arise, your bank and the Commerce Commission ask for proof you attempted cancellation. Screenshot every screen: the confirmation page, the confirmation email, and any receipt. Store these in a folder on your computer or cloud account.

Mistake three: assuming email silence means approval

Many users email Resume Maker Ai and hear nothing back, then assume they're cancelled. Two months later, a new charge appears. Email silence is not confirmation. If you don't receive a reply within 5 business days, escalate to your bank. Stopee recommends treating non-response as evidence of poor faith and grounds for a chargeback.

Mistake four: forgetting to cancel before a new billing cycle

Subscriptions renew on the anniversary of your original charge date, not on a fixed calendar date. If you signed up on the 15th, cancellation must happen before the 15th of the next month to avoid another charge. Mark your calendar in advance or set a reminder for a week before your renewal date.

Mistake five: not documenting the merchant name on your bank statement

Resume Maker Ai may bill under "Talent Acquisitions Pty Ltd," "Resume Maker," or other variations. If you don't note the exact merchant descriptor, you might miss ongoing charges or struggle to dispute them. Check your statement today and write down the exact name.

A checklist for safe and successful cancellation

Use this checklist to ensure nothing falls through the cracks.

• Account information: Confirm your registered email address and password work.
• Billing details: Locate your most recent charge on your bank statement and note the exact date, amount, and merchant name.
• Cancellation proof: Know which platform you used (website, Apple, Google Play) and be ready to provide a screenshot or confirmation number.
• Cancellation deadline: Calculate the date your next billing cycle will renew and set a reminder to cancel at least 7 days before.
• Data backup: Download or export any resumes before your access expires on the final day of your paid period.
• Email template: Draft your cancellation email now so you can send it quickly if the website method fails.
• Follow-up tracking: Note the date you cancelled and expect confirmation within 5 business days. If none arrives, escalate.
• Bank contact: Know your bank's dispute or chargeback process and have their phone number saved.
• Commerce Commission link: Bookmark www.comcom.govt.nz for quick access if you need to lodge a complaint.

Resume maker ai contact and company details

When you need to reach the company, use these official channels.

Email support

Send cancellation requests, refund requests, and account deletion requests to:

support@resumemaker.ai

Include your account email, the specific charge date and amount, and a clear statement of your request. Expect a response within 5-10 business days, though many users report no reply.

Billing entity

Charges appear under Talent Acquisitions Pty Ltd on your bank statement. If you dispute the charge directly with your bank, provide this merchant name to ensure accurate identification.

Website

The main platform is resumemaker.ai. Log in to your account here to attempt direct cancellation through account settings or billing pages.

Final steps and a summary

Cancelling Resume Maker Ai is frustrating because the company deliberately obscures the process. But you have the power to stop charges and recover money owed to you under New Zealand law.

Start today: log into your account and attempt cancellation through the website. If that fails, email support@resumemaker.ai with a clear cancellation request and keep a copy. If you hear nothing within 5 days, contact your bank to dispute the charge. Document every step, stay calm, and escalate methodically. Stopee has helped thousands of consumers cancel subscriptions like this, and we know the process works when you follow it.

You deserve transparency and control over your money. Resume Maker Ai's silence and complexity are tactics to keep you paying. Reclaim your agency, cancel today, and use Stopee to track any future unexpected charges. We're here to empower you.