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Cancel Super Unlimited Proxy: Step-by-Step Guide
How to cancel super unlimited proxy and reclaim your money in new zealand
What is super unlimited proxy
Super Unlimited Proxy is a VPN application that encrypts your internet traffic and masks your IP address by routing it through remote servers. The service offers both free and paid subscription tiers, positioning itself as a privacy and streaming solution for desktop and mobile devices.
You can download Super Unlimited Proxy from the vendor website, Apple App Store, or Google Play Store. The app promotes features like AES-256 encryption, multi-device support, and access to streaming content. Pricing appears in USD on the main website but displays in NZD when you view it through New Zealand's App Store listings.
Where to find super unlimited proxy and support
The vendor distributes the service through their official website and major app stores. If you purchased a subscription, you'll find cancellation guidance on the vendor's support site at support.vpnsuper.com, where help articles walk you through the process. However, keep in mind that only email support is available for cancellation inquiries - there's no phone line or live chat.
Your consumer rights under new zealand law
What the consumer guarantees act protects
New Zealand's Consumer Guarantees Act gives you strong protections when you buy digital services like Super Unlimited Proxy. You have the right to cancel within a reasonable time if the service fails to match the vendor's claims - for example, if encryption doesn't work, if access is blocked in your region, or if the app crashes repeatedly.
The vendor must also honour any explicit guarantee they publish. Many VPN services advertise a 30-day money-back guarantee on their website. Stopee recommends checking your purchase email or the vendor's terms to confirm whether this applies to your subscription.
Your rights if the vendor refuses to refund
If Super Unlimited Proxy stops working or the vendor refuses your refund request, you can escalate to the Commerce Commission. New Zealand's consumer protection framework requires vendors to act in good faith. Stopee has seen cases where the Commerce Commission intervenes when a company fails to honour a published guarantee or sells a service that doesn't perform as described.
Methods to cancel super unlimited proxy
Cancellation routes by purchase platform
Where you bought Super Unlimited Proxy determines how you cancel. Subscriptions purchased on the vendor's website use a different cancellation path than those bought through Apple App Store or Google Play. Stopee's research shows that most users miss the account settings menu on the web portal, so we've broken this down step by step.
If you purchased through an app store, your refund request goes to Apple or Google - not to the vendor. This distinction matters because app store refunds follow different timeframes and policies than vendor refunds.
How to cancel super unlimited proxy step by step
Cancel a web subscription (purchased on the vendor website)
Web purchases are the simplest to cancel because you manage the subscription directly through your account dashboard. Follow these steps to stop auto-renewal and access your refund eligibility window.
- Visit the vendor website and sign in to your account using your email and password.
- Navigate to Account Settings or the Settings section in your dashboard menu.
- Find and click the "Cancel Subscription" or "Manage Subscription" option.
- Confirm your cancellation when a pop-up prompt appears. Read any warning text carefully - some vendors ask you to confirm twice.
- You'll see a confirmation message. Save or screenshot this for your records.
- Check your email for a cancellation confirmation from support@vpnsuper.com within 24 hours.
What happens next: Your auto-renewal stops immediately, but you keep full access to Super Unlimited Proxy until your current billing period ends. You won't be charged again after that date.
Cancel an iOS subscription (Apple app store purchase)
If you subscribed through your Apple ID, you manage the cancellation via the App Store settings on your iPhone, iPad, or through iCloud.com. Apple processes app store cancellations and refunds independently of the vendor.
- Open the Settings app on your iOS device.
- Tap your name at the top, then select "Subscriptions".
- Find and tap "VPN Super Unlimited Proxy" (or however it appears in your list).
- Tap "Cancel Subscription" at the bottom of the screen.
- Choose a reason for cancellation if prompted.
- Confirm your cancellation. You'll see a message confirming you've cancelled.
Pro tip: If you don't see the app listed under Subscriptions, you may have a free tier active. In that case, check your iTunes Purchase History to confirm you actually have a paid subscription.
Cancel an android subscription (Google play store purchase)
Google Play subscriptions are managed through your Google Play account settings, separate from the Super Unlimited Proxy app itself. Your cancellation takes effect on your next billing date.
- Open Google Play Store on your Android phone or visit play.google.com on a web browser.
- Tap the Menu icon (three horizontal lines) or your profile icon.
- Select "Manage subscriptions" or "Subscriptions".
- Find and tap "VPN Super Unlimited Proxy" in your list.
- Tap "Cancel subscription".
- Follow any prompts to confirm. You'll receive a confirmation email from Google.
Warning: Do not uninstall the app before cancelling your subscription. Uninstalling doesn't stop billing - you must explicitly cancel through Google Play.
Request assistance via email support
If the above steps don't work or you prefer human assistance, you can contact the vendor directly. Email is the only support channel available, so response times vary.
- Compose a new email to support@vpnsuper.com.
- Subject line: "Cancellation Request - [Your Email Address]".
- Include your registered email address, the subscription start date (from your invoice), and your preferred refund method.
- State clearly: "I request immediate cancellation of my Super Unlimited Proxy subscription and a full refund."
- Send the email and note the date you sent it.
- Allow 3-5 business days for a response. If you don't hear back, send a follow-up.
Pro tip: Keep copies of your purchase confirmation email and any correspondence with support@vpnsuper.com. These are essential if you need to escalate to the Commerce Commission later.
Refund policy and timeline for super unlimited proxy
Web purchases: 30-day money-back guarantee
Super Unlimited Proxy offers a full refund (including any GST) within 30 calendar days from your original subscription date if you purchased on the vendor website. This applies whether you paid by credit card, debit card, or PayPal. The refund covers the full subscription price with no pro-rata deductions.
Warning: This 30-day window starts from the date of purchase, not the date you request cancellation. If you're near day 28, cancel immediately to stay within the window.
Stopee advises checking your purchase email for the exact invoice date if you're unsure. Some vendors update their systems with a slight delay, so having the invoice date on hand speeds up support responses.
App store and google play purchases: refund policy
Apple and Google handle all refunds for subscriptions purchased through their app stores. The vendor does not directly refund app store purchases - instead, you request a refund from Apple or Google through your account settings.
- Apple App Store: You have 45 days from purchase to request a refund. Apple processes refunds within 3-5 business days and credits your original payment method.
- Google Play: You have 48 hours from subscription purchase to request a full refund. Google typically processes refunds within 1-3 business days.
If the 48-hour or 45-day window has closed, you can still request a refund by explaining why, but Apple and Google aren't obliged to grant it outside these windows.
Refund processing times by payment method
| Payment method | Processing time | Notes |
|---|---|---|
| Credit or debit card | 3-7 business days | Refund appears as a credit on your statement. |
| PayPal | 1-3 business days | Refund credits your PayPal balance automatically. |
| Apple App Store | 3-5 business days | Apple processes independently of the vendor. |
| Google Play | 1-3 business days | Fastest option for app store refunds. |
If a refund doesn't appear after the stated timeframe, contact your bank or payment provider. Sometimes the vendor initiates the refund correctly, but your bank delays crediting it.
Super unlimited proxy pricing in new zealand
Current subscription plans and costs
Super Unlimited Proxy offers multiple subscription tiers at different price points. The vendor lists prices in USD on their website, but New Zealand App Store listings show NZD amounts. Stopee has compiled the most current NZD pricing observed through the App Store, though actual rates may vary by promotion.
| Plan | Price (NZ$) | Billing cycle | Cost per month | Features |
|---|---|---|---|---|
| Weekly | $14.99 | 7 days | ~$64.96/month | Premium features, no ads. |
| Monthly | $19.99 | 30 days | $19.99/month | Premium features, no ads. |
| Yearly | $119.99 | 365 days | ~$10.00/month | Best value; premium features, no ads. |
| Free tier | $0.00 | Ongoing | $0.00 | Limited bandwidth, ads displayed. |
The yearly plan offers the lowest monthly cost if you commit upfront. However, if you're uncertain about the service, the monthly plan lets you test it before locking in a year. Stopee recommends choosing monthly for the first month, then switching to yearly if you're satisfied.
What happens after you cancel super unlimited proxy
Your access and data during the wind-down period
Cancelling doesn't immediately cut off your service. After you cancel a web subscription, you retain full access to Super Unlimited Proxy until your current billing period expires. This means if you're on a monthly plan and you cancel on day 5, you keep your premium access through day 35 (end of the current 30-day cycle).
For app store subscriptions, Apple and Google honour your access through the current billing period as well, even after cancellation is confirmed.
Your account and personal data after cancellation
Cancelling your subscription does not automatically delete your account or saved settings. Your login credentials remain active, your connection logs stay on file (subject to the vendor's privacy policy), and any saved preferences remain stored. If you want your account deleted entirely, contact support@vpnsuper.com and request account closure in addition to cancellation.
Under New Zealand's Privacy Act 2020, you have the right to request deletion of your personal data. If the vendor refuses, you can file a complaint with the Privacy Commissioner.
Common mistakes to avoid when cancelling super unlimited proxy
Cancelling subscriptions can feel stressful, especially when refund timelines are involved. Most people trip up on one or two preventable steps, so we've flagged them here.
Mistake one: uninstalling the app instead of cancelling the subscription
This is the single most common error Stopee sees. Deleting the Super Unlimited Proxy app from your phone does not cancel your subscription. Your automatic billing continues, and you'll be charged on your next renewal date as if nothing happened.
Always cancel through Settings (iOS) or Google Play (Android) before uninstalling. After cancellation is confirmed, then delete the app.
Mistake two: missing the 30-day refund window
If you purchased on the vendor website, your refund eligibility expires exactly 30 days after your original purchase date. Request your refund before day 30 expires. Cancelling on day 31 means you're outside the window, and the vendor may refuse a refund.
Add a reminder to your calendar for day 28 if you're considering a refund.
Mistake three: assuming app store and web cancellations are the same
They're not. Web cancellations go through the vendor's website. App store cancellations are handled by Apple or Google and follow their refund policies. If you bought through the App Store but try to cancel on the vendor website, nothing happens. Check your purchase email to confirm which platform you used.
Mistake four: not saving confirmation emails
After you cancel, the vendor sends a confirmation email to your registered address. Save this email. If there's a dispute later - for instance, you're charged after cancellation - this email proves you requested cancellation and when. Stopee recommends taking a screenshot as well, in case the email gets archived.
Pricing comparison and decision checklist
Is super unlimited proxy worth keeping
| Reason to keep | Reason to cancel |
|---|---|
| You regularly stream geographically restricted content. | You don't use it; subscriptions drain your budget silently. |
| Privacy features matter for your online activity. | Connection is slow or unstable on your network. |
| The yearly plan costs ~$10/month, which fits your budget. | Ads or bandwidth limits frustrate you daily. |
| No better VPN alternative appeals to you. | You've found a cheaper, faster VPN you prefer. |
| Vendor support responds quickly to issues. | Support is slow or unresponsive; service feels abandoned. |
| You value multi-device support across phone, tablet, desktop. | Free VPN alternatives meet your needs adequately. |
Pre-cancellation checklist
- Find your purchase confirmation email and note the exact purchase date.
- Check whether you bought on the vendor website, Apple App Store, or Google Play.
- Calculate if you're still within the 30-day refund window (for web purchases) or the 45-day (Apple) or 48-hour (Google) window.
- Export or screenshot any saved VPN settings or connection preferences if you may switch services.
- If you plan to request a refund, gather your payment method details (last four digits of card, PayPal email, etc.).
- Before cancelling, take a screenshot of your subscription status and any active premium features.
- Prepare a simple cancellation email to support@vpnsuper.com if you prefer email support.
How stopee helps you cancel subscriptions securely
Why use stopee for subscription help
Stopee is a platform built to guide you through cancellation with the same expertise you've found in this guide. Stopee has helped thousands of consumers cancel unwanted subscriptions, request refunds, and navigate vendor policies without frustration.
Whether you need step-by-step instructions, help composing cancellation emails, or advice on escalating to the Commerce Commission, Stopee provides consumer-first guidance at stopee.com. Stopee's approach is always to empower you - no jargon, no vendor spin, just clarity.
Contact the vendor directly for urgent issues
If you can't reach support through normal channels or believe you've been wrongly charged, email support@vpnsuper.com with full details. No mailing address has been found for this vendor, so email is your primary contact method. Include:
- Your registered email address.
- Your subscription plan and original purchase date.
- A clear statement of your request (cancellation, refund, or both).
- Screenshots of any billing errors or service failures.
Keep a copy of every email you send. If the vendor doesn't respond within 10 business days, escalate to the Commerce Commission and reference all correspondence dates.
Summary and next steps
Cancelling Super Unlimited Proxy is straightforward once you know which platform you used to subscribe. Web cancellations take minutes through your account dashboard. App store cancellations route through Apple or Google and typically process within days. Email support is available if you hit any friction.
Your refund window is tight: 30 days for web purchases, 48 hours for Google Play, 45 days for Apple App Store. Act within that window to claim your money back. Stopee has seen consumers miss refunds by just a few days, so don't delay if you're unhappy with the service.
Remember that New Zealand's Consumer Guarantees Act backs you up. If Super Unlimited Proxy fails to work as promised - slow speeds, constant disconnections, or blocked access - you have the right to a refund even outside the standard window. If the vendor refuses, contact the Commerce Commission and reference your consumer protection rights.
Stopee at stopee.com is here whenever you need guidance on cancelling Super Unlimited Proxy or any other subscription service. We've walked thousands of consumers through this process, and we're here to ensure yours is smooth, transparent, and protective of your rights.