Manage My Fasting Diet

How to cancel my fasting diet subscription without getting stuck in recurring charges

What my fasting diet actually is and why you might want to leave

My Fasting Diet is a subscription-based intermittent fasting app that pairs diet guidance with progress tracking and personalized meal planning tools. You get access to fasting schedules, recipe libraries, coaching content, and analytics - all locked behind a monthly or annual payment plan. The service operates under limited transparency when it comes to cancellation and refund policies, which is exactly why many users in the Philippines end up frustrated when billing continues after they thought they'd quit.

The core issue is not whether the service delivers value, but how difficult the company makes it to stop paying. Without clear cancellation instructions in their public Terms of Service, you're left guessing where to cancel and when the charges will actually stop. At Stopee, we've helped thousands of subscribers escape this trap, and the pattern is always the same: unclear processes create accidental renewals and repeated billing cycles.

What users typically pay for on my fasting diet

My Fasting Diet operates on tiered subscription pricing, similar to other fasting apps in the Philippine market. Your plan determines your monthly or annual cost, and understanding which tier you chose is your first step toward canceling correctly.

The real risk here is automatic renewal. Most subscriptions continue to charge your card every month or year unless you manually cancel before your renewal date. If you signed up through a free trial or promo offer, your cancellation deadline is even tighter - often just 3-7 days before the first charge hits.

Where my fasting diet is available and what that means for you in the philippines

My Fasting Diet operates primarily through its web app and mobile versions on iOS and Android. In the Philippines, you can download it from the App Store or Google Play, but the company's support infrastructure is limited. Official contact channels include an email address (hello@myfastingchallenge.com) and a web-based help center, but there is no Philippine phone line or live chat listed publicly.

This matters because if your card keeps getting charged after you attempt to cancel, your only recourse is email - which can take days. Local payment methods like GCash and Maya are accepted, which makes the service accessible to more Filipinos, but also means disputes may take longer to resolve because the billing processor may be international while your complaint is local.

Your consumer rights under philippine law and what they protect

The Consumer Act of the Philippines (Republic Act No. 7394) gives you explicit protections against deceptive billing practices and hidden charges. Understanding these rights is your foundation for demanding a cancellation - with or without a refund - if the company makes the process deliberately difficult.

What the consumer act says about subscriptions and cancellations

Under Republic Act No. 7394, you have the right to clear, honest information about the terms of any purchase before you pay. This means My Fasting Diet must disclose:

• The exact cost of your subscription and billing frequency
• Whether your plan auto-renews and on what date
• How to cancel easily and without penalty
• Your right to a refund if the service is not delivered as described

If the company fails to provide this information clearly - or buries the cancellation method so deep you cannot find it - they are in violation. Many subscription services violate this law knowingly because they bet users won't complain. At Stopee, we've found that a single letter citing your Consumer Act rights often prompts refunds that the company initially denied.

How to escalate if my fasting diet refuses to cancel or refund you

If you cancel your subscription through the proper channel and the charges continue, or if the company ignores your cancellation request for more than 14 days, you can escalate to the Department of Trade and Industry (DTI) Consumer Complaints and Advocacy Division. The DTI has the power to investigate unfair business practices and can compel refunds.

Before contacting the DTI, document everything: your cancellation request (date and method), receipts showing charges after the cancellation, and any emails from the company. This evidence becomes your case file. The DTI accepts complaints online through their official website, and you do not need to pay a fee to file.

How to cancel my fasting diet depending on where you subscribed

The cancellation path you take depends on your subscription channel: the app store (iOS), Google Play (Android), or directly through the web. Each has different steps, and canceling in the wrong place is the leading reason charges continue.

If you subscribed through your web browser

Web cancellations go directly through the My Fasting Diet account dashboard. Follow these steps carefully and take screenshots at each stage for your records.

1. Go to myfastingdiet.com and log in with your email and password.
   • If you cannot remember your login, use the "Forgot Password" link and reset it immediately.
2. Navigate to your account settings (usually a gear icon or "My Account" in the top menu).
   • Look for "Billing," "Subscriptions," or "Manage Plan."
3. Find the active subscription and select "Cancel subscription" or "Downgrade to free plan."
   • Warning: Do not simply delete your account; deleting an account does not always cancel the subscription underneath.
4. The system may ask you why you are leaving. Answer honestly or skip (your feedback helps Stopee understand what drives cancellations, even if you are not using Stopee directly).
   • Common reasons include cost, lack of use, or finding a better alternative.
5. You will receive a confirmation message on screen. Take a screenshot immediately.
   • Do not close the page until you see "Your subscription has been canceled" or similar language.
6. Check your email within 5 minutes for a cancellation confirmation email from the company.
   • Pro tip: If no email arrives within 1 hour, log back in and check if the subscription still shows as active. If it does, try the cancellation again or contact support.

If you subscribed through the apple app store (iOS)

App Store subscriptions are managed through your Apple ID, not through the My Fasting Diet app itself. You must cancel in the App Store to stop charges.

1. Open the Apple App Store app on your iPhone or iPad.
   • Do not open My Fasting Diet itself.
2. Tap the account icon (your profile picture) in the top right corner.
   • Select "Subscriptions."
3. Find "My Fasting Diet" in the list and tap it.
   • If you see multiple subscriptions, make sure you tap the correct one (some users have subscribed twice accidentally).
4. Tap "Manage" or "Edit Subscription."
   • The next screen will show your renewal date and price.
5. Tap "Cancel Subscription" (or on newer iOS versions, "Remove").
   • Warning: Some versions say "Edit," which takes you to upgrade options, not cancellation. If you see "Edit" but no "Cancel," swipe left on the subscription name and you should see a "Cancel" button.
6. Confirm the cancellation when prompted.
   • You will see a message saying your subscription will end on [date]. That date is your last day of access.
7. Take a screenshot showing the cancellation confirmation.
   • Pro tip: The App Store sends a confirmation email to your Apple ID address. Check that email too, and save it.

If you subscribed through google play (Android)

Google Play subscriptions are canceled through your Google Play account, not inside the app. Follow these steps on an Android device or through a web browser.

1. Open the Google Play Store app or go to play.google.com in a web browser.
   • Make sure you are logged in to the Google account that holds the subscription.
2. If using the app, tap your profile icon in the top right; if using the web, click "Account" in the top right.
   • Select "Payments and subscriptions" or "Manage subscriptions."
3. Tap "Subscriptions" (or "Manage subscriptions").
   • You will see a list of all active subscriptions tied to your Google account.
4. Find "My Fasting Diet" and tap it.
   • The next screen will show your renewal date and amount charged.
5. Tap "Cancel Subscription."
   • Google may ask you to select a reason (cost, not using it, etc.).
6. On the confirmation screen, review your final billing date and tap "Yes, cancel" to confirm.
   • Your subscription will be canceled immediately, but you will keep access until the current billing period ends.
7. Save a screenshot of the cancellation confirmation.
   • Pro tip: Google sends a cancellation confirmation email to your Gmail address. This is your receipt; store it safely.

How long cancellation takes and when the charges actually stop

Cancellation timing varies by platform, and understanding the difference between "when you cancel" and "when you stop being charged" is critical to avoiding surprise renewals.

If you cancel through the web dashboard, the company usually processes your request within 24 hours, but your access may end immediately or at the end of your current billing cycle (whichever the company's policy states). If you cancel through the App Store or Google Play, the cancellation takes effect immediately in the store's system, but My Fasting Diet may not sync that cancellation for 24-48 hours, during which your card could still be charged.

Pro tip: Always set a phone reminder for 5 days before your next renewal date. Log back into your account and confirm the subscription still shows as "canceled." If it reappears as "active," cancel again immediately and contact support via email with proof of your previous cancellation.

Refund policy and how to claim a refund if you were charged unfairly

My Fasting Diet's refund policy is not clearly stated in publicly available materials, which is itself a red flag under the Consumer Act. However, you have rights even when the company's terms are vague.

When you are eligible for a refund

You can request a refund in these situations:

• You were charged after your cancellation date (the most common complaint).
• You canceled within the free trial period before the first charge was supposed to hit.
• You were charged multiple times for a single month or billing cycle.
• The service was not delivered as described (e.g., the app was non-functional for your entire subscription period).
• You were charged without clear consent (e.g., no opt-in checkbox on signup).

How to request a refund from my fasting diet

1. Send an email to hello@myfastingchallenge.com with the subject line: "Refund request for [your email address] - [reason]."
   • Example: "Refund request for maria.santos@email.com - Charged after cancellation."
2. In the email body, include:
   • Your full name and the email address attached to your My Fasting Diet account.
   • The date you canceled (or attempted to cancel).
   • Screenshots of your cancellation confirmation and the charge you want refunded.
   • The exact amount charged and the date of the charge.
   • A clear statement: "Under Republic Act No. 7394, the Consumer Act of the Philippines, I am entitled to a refund for charges incurred after my cancellation request."
3. Send this email and keep a copy for your records.
   • The company should respond within 7-14 business days.
4. If the company does not respond or denies your refund without explanation, escalate to your bank or e-wallet provider.
   • File a dispute claim directly with your credit card company, debit card issuer, or GCash/Maya support.
   • Pro tip: Banks and e-wallet providers often side with customers on subscription disputes because they know these are common scams. Your success rate is high.

Common mistakes that keep charges coming even after you think you canceled

Cancellation confusion is frustrating, and most mistakes happen because the company's interface is intentionally unclear. Here are the traps to avoid.

Mistake 1: canceling in the wrong place

The single most common error is deleting the app, changing your password, or logging out - then assuming you have canceled. You have not. Deleting an app does not cancel the subscription. Changing your password does not cancel it. Logging out does not cancel it. You must actively select "Cancel subscription" from the billing or account management screen.

Mistake 2: confusing "pause" with "cancel"

Some apps offer a "pause my subscription" feature that temporarily stops charges but automatically resumes after 30 or 60 days. If you paused instead of canceled, you will be charged again when the pause expires. Always read the confirmation message carefully. It should say "canceled" or "will not renew," not "paused" or "will resume on [date]."

Mistake 3: not taking screenshots

Without proof of your cancellation, you have no evidence if charges continue. The company will claim you never canceled. Take screenshots of: (1) your account settings showing "no active subscription," (2) the cancellation confirmation message, and (3) the confirmation email. Send these to yourself in a separate email or save them to cloud storage so they cannot be deleted by accident.

Mistake 4: assuming the free trial cancellation deadline has passed

If you signed up for a free trial, you must cancel within the trial window (usually 7-14 days). If you cancel 1 day after the trial ends, you will be charged for the first full month, and that charge often cannot be refunded. Mark your calendar the moment you sign up. Set a phone reminder for day 5 of the trial period.

Mistake 5: waiting for the next billing cycle to cancel

Cancel immediately, even on day 1 of a new subscription. Do not wait until day 28, thinking you will get more value. Early cancellation typically keeps your access until the end of the period you paid for, so you lose nothing by canceling now. Waiting only increases the risk that you will forget and get charged again.

What happens to your account and data after you cancel

Losing access to your fasting history and meal plans can feel like a loss, even if you want to leave the service. Here's what you need to know about what happens next.

After you cancel, your access to the app typically ends immediately or at the end of your current billing period. Any custom meal plans, fasting logs, and progress data you created remain stored on My Fasting Diet's servers, but you will not be able to view them through the app unless you resubscribe later.

The company's Terms of Service do not clearly explain how long they keep your data after cancellation. Some apps delete everything after 30 days; others keep it indefinitely in case you return. Before you cancel, open the app and take screenshots of any data you want to keep (meal plans, your best fasting streaks, etc.). Screenshot them to your phone or save them as PDFs. Do not rely on the company to preserve them for you.

Pro tip: If you have meal plans or data worth keeping, export or download them if the app offers that feature. Check the settings menu for "Export my data," "Download my data," or "GDPR request." Some apps allow you to email yourself your history.

A quick checklist to ensure your cancellation sticks

Use this checklist to confirm you have completed every step and your cancellation is final.

Comparing my fasting diet to other options in the philippines

If you are leaving My Fasting Diet, you may want to know how it compares to alternatives before you cancel. Here are the main competitors in the Philippine market and how they handle cancellations.

If clarity matters to you, Intermittent Fasting Coach and BodyFast both publish cancellation steps upfront. If you want a refund safety net, BodyFast offers a 14-day window. At Stopee, we have helped thousands of subscribers evaluate their options and find services that respect their need to quit without a hassle.

Contact information and next steps for cancellation support

If you run into any issues during cancellation, here's where to reach the company and which agencies can help if they do not respond.

My fasting diet support channels

Email: hello@myfastingchallenge.com

Help center: help.myfastingchallenge.com

Note: No phone line or live chat is publicly listed. Email responses typically take 7-14 business days.

If the company does not respond or refuses your cancellation

Department of Trade and Industry (DTI)
Consumer Complaints and Advocacy Division
Phone: +63 2 8737-9385
Website: www.dti.gov.ph
Email: consumercomplaints@dti.gov.ph

You can file a formal complaint online or in person. Bring copies of your cancellation request, receipts, and email correspondence.

Your credit card company or e-wallet provider
File a dispute claim directly if My Fasting Diet continues to charge you after cancellation. Include screenshots and your cancellation confirmation as evidence.

Canceling a subscription should be as simple as signing up. The fact that My Fasting Diet buries the process and lacks clear terms is a deliberate dark pattern designed to keep you paying. You have the power to break that pattern. Follow the steps above, document everything, and remember: your cancellation is your right, not a favor the company grants. Stopee has helped thousands of consumers cancel unfair subscriptions and recover refunds they were wrongfully denied. Whether you are canceling My Fasting Diet or another service, the rules are the same: clarity, proof, and persistence. If the company will not honor your cancellation, escalate through the DTI or your payment provider. Do not accept repeated charges as normal. You deserve better, and Stopee is here to help you demand it.