Manage Cursor

How to cancel cursor and stop paying for AI coding you don't use

What is cursor and why you might want to leave

Cursor is a paid AI coding editor made by Anysphere, Inc., a San Francisco-based software company. It positions itself as an intelligent code editor for developers who want AI assistance built directly into their workflow. The service charges monthly subscriptions in US dollars, which convert to Philippine pesos depending on your bank's exchange rate and any foreign transaction fees your card issuer adds.

If you are in the Philippines and subscribed to Cursor, you may be paying somewhere between ₱1,000 and ₱10,000 per month depending on which plan you chose. That is real money, and if you are no longer using the service, every extra charge represents money you could reclaim. At Stopee, we have helped thousands of Filipinos cancel software subscriptions they forgot about or no longer needed.

The cursor pricing breakdown

Cursor offers several tiers, each with different AI usage limits and team features. Here is what you are actually paying for, in Philippine peso equivalents based on current USD pricing:

Warning: These peso amounts are estimates. Your actual charge will depend on your bank's exchange rate at the moment of billing, any foreign transaction fees, and whether you pay by credit card, GCash, or another method. Always check your statement for the exact amount charged.

Common reasons filipinos cancel cursor

You may want to cancel for several reasons: you switched to a different code editor, your coding project ended, the monthly fee is too high for your current workload, or you simply forgot you were paying for it. Whatever your reason, Stopee recognizes that cancelling should be simple and transparent. Unfortunately, many Cursor users report difficulty finding the cancellation button and confusion about when their final charge will occur.

Some users also mention slow email support responses and unclear billing documentation. If you fall into this situation, you have both consumer rights and practical steps you can take right now to protect yourself.

Your consumer rights under philippine law

As a consumer in the Philippines, you are protected by the Consumer Act of the Philippines (Republic Act No. 7394). This law gives you the right to cancel subscriptions, receive clear billing information, and claim refunds if a company charges you incorrectly or fails to deliver what it promised.

What the law says about subscriptions

The Consumer Act requires that any business offering recurring charges must provide you with a clear, written explanation of the terms before you subscribe. It must also allow you to cancel without unreasonable barriers. If Cursor charges your card after you have requested cancellation, you can dispute that charge with your bank and file a formal complaint with the Department of Trade and Industry (DTI) if the company ignores your refund request.

Most importantly, you do not need Cursor's permission to stop paying. You can cancel through your bank by disputing the charge, by submitting a cancellation request in writing to their address, or by requesting that your card issuer block future transactions from that merchant. At Stopee, we recommend doing the account cancellation first, but know that you always have these backup options.

Escalation steps if cursor refuses your refund

If you cancel your Cursor account but Cursor continues to charge your card, or if they deny your refund request without good reason, you can escalate to the Department of Trade and Industry (DTI). The DTI handles consumer complaints and can pressure companies to refund you if they broke the law. You can file a complaint at any DTI Regional Office in the Philippines, or online through the DTI Consumer Complaint portal at dti.gov.ph.

Keep all email correspondence, screenshots of your account, and bank statements showing the charges. These documents are your proof that you tried to resolve this directly with Cursor and that the charges were unauthorized after cancellation.

How to cancel cursor step by step

Cursor does not publish a clear, publicly documented cancellation path, which is frustrating but not unusual for SaaS companies. You will need to log in and find the cancellation option yourself, or contact support directly. Here are both methods:

Method 1: cancel through your cursor account dashboard

This is the fastest option if you can find the subscription controls in your account. Follow these steps carefully:

1. Go to cursor.com and sign in with your email and password.
   • If you forgot your password, use the "Forgot password?" link on the login page.
2. Look for a "Settings," "Account," or "Billing" section in the dashboard menu. This is often in the top right corner under your profile icon or in a left-hand sidebar.
   • Pro tip: If you do not see these options immediately, try clicking your profile picture or username in the corner.
3. Find the "Subscription," "Plans," or "Billing" section. Cursor should show your current plan and renewal date here.
   • Warning: Take a screenshot of this page before you proceed. You need proof of your cancellation attempt.
4. Look for a "Cancel subscription," "Downgrade," or "Manage subscription" button. Click it.
   • You may be asked to confirm that you want to cancel or to select a reason for leaving.
5. Complete the cancellation flow. Cursor should send you a confirmation email within minutes.
   • Save this email. It is your receipt of cancellation.
6. Check your account page again after 24 hours. Your plan status should show as "Cancelled" or "Inactive."
   • If it still shows your old plan as active, move to Method 2 (contact support).

Method 2: cancel by email if the dashboard option is missing

If you cannot find a cancellation button in your account, or if the dashboard method does not work, you must contact Cursor support directly. Email is your only documented option:

1. Send an email to hi@cursor.com with the subject line: "Subscription cancellation request for [your email address]."
   • Use the email address associated with your Cursor account.
2. In the body, include:
   • Your full name
   • Your Cursor account email address
   • The date you want the cancellation to take effect (ideally "immediately")
   • A statement like: "I request that my Cursor subscription be cancelled effective immediately and that no further charges be made to my card."
3. Keep a copy of this email for your records.
   • Pro tip: Use a mail client that shows read receipts (Gmail, Outlook) so you know when Cursor staff opens your message.
4. Wait for a response. Cursor support typically replies within 24 to 48 hours, but responses can be slower during weekends or holidays.
   • If you do not hear back within 5 business days, send a follow-up email.
5. Once Cursor confirms cancellation, ask them to send you a written confirmation email stating your plan is cancelled as of [date].
   • This is your proof of cancellation if a charge appears later.

Method 3: dispute through your bank if cursor does not respond

If Cursor does not respond to your email within 5 business days, or if charges continue after you have cancelled, contact your bank immediately:

1. Call your bank's customer service line or log into your online banking portal.
   • Have your Cursor cancellation email ready to show them.
2. Request a chargeback or dispute for any charges that appeared after your cancellation request.
   • Explain that you requested cancellation and Cursor either did not respond or charged you after you cancelled.
3. Your bank will open a dispute investigation. They will typically give Cursor 10 to 30 days to respond.
   • If Cursor cannot prove you authorized those charges, your bank will refund you.

What happens after you cancel cursor

Cancellation can feel uncertain, especially when you do not receive a clear confirmation page. Here is what you should expect in the days and weeks after you submit your cancellation request:

Timeline and access

When you cancel a Cursor subscription, your access to paid features typically stops at the end of your current billing cycle. This means if your monthly renewal date is the 15th of each month and you cancel on the 5th, you usually have access until the 15th. After that date, your account may downgrade to the free Hobby tier, or you may lose access entirely depending on Cursor's cancellation policy.

Warning: Some services charge you for a full month even if you cancel mid-cycle. Cursor's published sources do not clearly state whether you get a prorated refund. If you cancel on the 5th of a 30-day cycle, you may need to ask for a refund of the unused days. This is something to clarify with support when you cancel.

Checking that the charges actually stopped

After your cancellation date passes, monitor your bank statement for the next 60 days. Look for any charges from "Cursor," "Anysphere," or similar payment descriptors. Most legitimate cancellations result in no further charges, but system delays or errors can happen. If you see a charge after your cancellation date, you have proof that you cancelled and can dispute it immediately.

Pro tip: Set a calendar reminder for 35 days after your cancellation. This is when your next bill would normally appear. Check your statement that day. If Cursor charged you despite cancellation, contact them and your bank right away.

Saving your work before access ends

Cursor does not clearly explain what happens to your files, chats, or workspace data after cancellation. The safest approach is to export or save anything you may need before your cancellation takes effect. Download any code, chat histories, or project files to your local machine. This way, you do not lose work if Cursor deletes your account or restricts access after cancellation.

Refunds and what you can actually recover

Whether you get a refund after cancelling Cursor depends on how much of your billing cycle remains and whether Cursor offers prorated refunds. Many SaaS companies in the Philippines do not offer refunds for partially-used months, but some do if you ask within a specific window (usually 14 to 30 days).

How to request a refund

When you email hi@cursor.com to cancel, also ask explicitly for a refund of any unused portion of your current billing cycle. Phrase it clearly:

"I am requesting cancellation of my subscription effective immediately. I also request a refund for the unused portion of my current billing cycle, calculated on a per-day basis."

Cursor may agree, may offer partial credit toward a future plan, or may decline. If they decline and you believe the refusal violates the Consumer Act of the Philippines, you can file a complaint with the DTI. The law does give you some protection here, especially if Cursor advertised a "money-back" guarantee or if you are a first-time customer within 14 days of purchase.

The refund timeline

If Cursor approves a refund, expect 5 to 14 business days for the amount to appear back on your card or bank account. Some banks take longer to process refunds, especially if Cursor sends it back in a different currency than you paid. If you do not see the refund after 14 days, follow up with Cursor and your bank.

Common mistakes people make when cancelling cursor

Cancelling a subscription sounds straightforward, but small mistakes can trap you in ongoing charges. These are the errors we see most often at Stopee, and how to avoid them:

Mistake 1: downgrading instead of cancelling

Many SaaS dashboards make it easy to downgrade to a cheaper plan but hide the full cancellation button. You may click "Downgrade to Hobby" thinking this stops all charges, when in fact Hobby is free but you are still technically "subscribed." Check after downgrading that your billing section says "No active plan" or "Cancelled," not just "Hobby." If you want zero charges, select actual cancellation, not downgrade.

Mistake 2: not saving confirmation proof

If Cursor sends you a cancellation confirmation email, save it. If the dashboard shows a "Cancellation successful" page, take a screenshot. These are your receipts. Without them, if Cursor charges you again and claims you never cancelled, you have no proof. Email companies at hi@cursor.com asking for written confirmation and save the response.

Mistake 3: cancelling but forgetting to check your statement

You cancel on the app and assume you are done. Three weeks later, a charge appears and you do not notice for another month. By then, it is harder to dispute. Set a phone reminder to check your statement 5 days after your cancellation. If a charge appears, act immediately.

Mistake 4: using a different payment method than you think

You paid for Cursor with your GCash card, but months later a charge appears on your credit card instead. This can happen if you updated your payment method in your Cursor account without realizing it, or if Cursor had multiple payment methods on file. Before you cancel, log into your account and check which card is actually linked. Make sure you are monitoring the right statement.

Steps to take right now to protect yourself

Whether you are about to cancel or you already have, here is a checklist of actions that will help you avoid disputes and recover money if something goes wrong:

Why stopee exists and how we help

We created Stopee because thousands of consumers in the Philippines struggle to cancel subscriptions that companies make deliberately hard to exit. Cursor is not alone in hiding the cancellation button or responding slowly to support requests. At Stopee, we map out the exact steps for cancelling every major subscription, and we fight back against dark patterns that trap you in unwanted charges.

Our mission is straightforward: you should be able to cancel anything you pay for without jumping through hoops, without losing money, and without months of email frustration. Stopee has helped thousands of consumers cancel Spotify, Netflix, gym memberships, software licenses, and dozens of other services. We provide the step-by-step instructions, the consumer law background, and the confidence you need to stand up for your rights.

Summary and your next steps

Cursor is a paid AI coding editor that charges between ₱1,000 and ₱10,000 monthly depending on your plan. If you no longer use it, you should cancel immediately to stop the charges. The cancellation process is not well-documented by Cursor, but you have three methods: the account dashboard, email to support, or a chargeback through your bank if Cursor ignores you.

You are protected by the Consumer Act of the Philippines (Republic Act No. 7394), which gives you the right to cancel subscriptions and demand refunds if charges are unauthorized. Always save proof of your cancellation, monitor your statement for 60 days, and escalate to the Department of Trade and Industry if Cursor refuses to stop charging you after you have cancelled.

Stopee has built a trusted resource for cancelling every major subscription service in the Philippines. Whether your issue is with Cursor, a gym membership, or anything in between, Stopee provides the exact steps, the legal backing, and the support you need. Start your cancellation today, and take back control of your money.

Contact information and cancellation addresses

If you need to reach Cursor directly, here is what we have confirmed:

Note: Cursor does not maintain a published Philippines office or phone support. All cancellations must go through the email address above or through your bank's chargeback process. If you need a formal mailing address for legal correspondence, use Anysphere's San Francisco address listed in their Terms of Service at cursor.com/legal.

Stopee has guided thousands of Filipinos through subscription cancellations exactly like this one. You are not alone in this frustration, and you do have the right to cancel. Start with the steps above, keep your proof organized, and do not hesitate to escalate to the DTI if Cursor continues to charge you. Stopee stands with you in this process.