Manage Everlance

How to cancel everlance before the next billing cycle hits your card

What everlance is and why you might want to leave

Everlance is a mileage and expense tracker built for freelancers, self-employed workers, and small businesses across the Philippines and beyond. The service automatically logs your trips, captures receipts, and generates tax-ready reports so you don't have to track expenses manually. It sounds convenient, but if you've stopped using it or found a better alternative, you need to cancel quickly and correctly, or you'll keep paying.

How the service works

Everlance runs on a freemium subscription model. You can use the Basic plan free forever (30 auto-detected trips per month, unlimited manual entries), or upgrade to Starter or Professional tiers for more features. The company is based in San Francisco, but serves users globally, including here in the Philippines.

The platform works as a web app and mobile app. You can subscribe through Everlance's own website, the Apple App Store, or Google Play. This is crucial: the way you cancel depends entirely on where you bought your subscription, and most users get this wrong.

What you actually pay for in the philippines

Pricing is displayed in US dollars, but your card charges in Philippine pesos. Here's what the tiers cost as of March 2026:

Exchange rates shift daily. You may see a small difference on your card statement depending on whether you use a peso card, GCash, or Maya. Always check your billing confirmation email for the exact amount charged.

Why cancelling everlance matters in the philippines

Your consumer rights under philippine law

Under the Consumer Act of the Philippines (Republic Act No. 7394), you have the right to cancel subscriptions and demand a refund if the service fails to deliver as promised, or if you cancel within a specific window. Everlance's terms state that subscriptions renew automatically unless you cancel at least 7 days before your renewal date.

If you do not cancel on time and Everlance bills you anyway, you are protected. You can request a chargeback through your bank or credit card issuer, or file a complaint with the National Bureau of Consumer Protection (part of the Department of Trade and Industry) if the company refuses a refund.

Stopee recommends taking a screenshot of your billing date and cancellation confirmation so you have proof if a dispute arises later.

Why people cancel everlance

Users cancel for several reasons: they've switched to another tracker, the free plan no longer fits their needs, they forgot about the paid subscription and want to stop bleeding money, or they prefer manual tracking instead. Whatever your reason, the sooner you cancel, the sooner you stop the recurring charge.

The three cancellation methods for everlance

Cancel via the web dashboard (cleanest option)

If you subscribed directly through Everlance's website, this is your fastest path to cancellation. The web dashboard gives you full control and instant confirmation.

1. Open your web browser and go to everlance.com
2. Log in with your email and password
3. Click Settings in the left-side menu (usually near the bottom)
4. Click Manage Subscription in the settings panel
5. Under Subscription Status, look for three dots (a menu icon) and click it
6. Select Set to Cancel or Cancel Subscription
7. Enter your password to confirm (Everlance requires this for security)
8. Click Cancel or Confirm Cancellation
9. Screenshot the confirmation page showing your cancellation is pending

Pro tip: The three-dot menu is easy to miss. If you don't see it, look directly under "Subscription Status" in a horizontal row. Many users stop at Settings and assume there's a red cancel button-there isn't.

Warning: Do not delete your account unless you want to lose access to your expense history. Cancelling your subscription and deleting your account are two different actions. Cancel first; delete only if you never want to log back in.

Cancel if you subscribed through the apple app store

If you bought Everlance via your iPhone or iPad, cancellation happens inside the App Store, not inside the Everlance app itself.

1. Open the App Store app on your iPhone or iPad
2. Tap your profile icon in the top-right corner
3. Tap Subscriptions
4. Find Everlance in the list of active subscriptions
5. Tap it, then tap Cancel Subscription or Manage
6. Choose your reason for cancelling (optional but helpful to Apple)
7. Confirm by tapping the final cancel or confirm button
8. Screenshot the confirmation showing your subscription ends on [date]

Pro tip: Apple sends a cancellation confirmation email within minutes. Check your email and verify the end date matches what you saw on screen.

Warning: Deleting the Everlance app from your phone does not cancel the subscription. Your subscription continues until you complete these steps inside the App Store.

Cancel if you subscribed through google play

Android users who bought Everlance through Google Play need to cancel inside Google Play, just like Apple users do via the App Store.

1. Open the Google Play Store app on your Android device
2. Tap your profile icon in the top-right corner (usually your initial or avatar)
3. Tap Manage my subscriptions or Subscriptions
4. Find Everlance and tap it
5. Tap Cancel subscription
6. Select a reason (optional)
7. Tap Cancel to confirm
8. Screenshot the confirmation showing your subscription ends on [date]

Pro tip: Google Play sends confirmation emails slower than Apple. Wait a few hours and check your inbox.

Warning: If you use multiple payment methods (GCash, Maya, credit card), make sure you cancel the subscription linked to the method you actually use. If unsure, log into your Everlance web dashboard and check "Payment Method" under Settings.

What to do before you cancel

Steps to take right now

Cancelling is fast, but you need to prepare first so you don't lose important records or get billed again by accident.

• Screenshot your current plan: Open Everlance, go to Settings, take a photo of your plan name and renewal date.
• Note your renewal date: Everlance's terms say you must cancel at least 7 days before renewal. If your date is in 5 days, cancel now.
• Export your data: Download mileage logs, receipt images, and tax reports before you cancel. Log into Everlance, look for an Export or Download option in Reports, and save everything as a PDF or CSV.
• Save invoices: Everlance may delete your billing history if your account is deleted. Screenshot or email yourself copies of your last few invoices.
• Identify where you subscribed: Was it the website, Apple App Store, or Google Play? This determines which cancellation method you use.

Pro tip: Some users report trouble downloading reports after cancelling. Do this before you cancel, not after. Stopee users who exported their data early avoided this headache entirely.

Refunds and what to expect after cancellation

Will you get a refund from everlance?

Everlance's standard policy is no refunds for cancellations mid-cycle. If your next billing date is June 15 and you cancel June 10, you typically lose the last 5 days of your subscription. This is standard SaaS practice and matches most subscription services.

However, you have two paths to dispute this:

1. Contact Everlance support directly: Email their support team with your cancellation confirmation and ask if they'll issue a pro-rated refund. Some companies bend this rule for customers who cancel early in their billing cycle.
2. File a chargeback with your bank: If Everlance continues billing after you cancelled, or refuses to refund an unreasonable charge, you can ask your bank or credit card issuer to reverse the charge. This is your right under Philippine banking law and your card issuer's dispute process.

Stopee recommends keeping your cancellation screenshot and any support emails. If you do file a chargeback, you'll need these as proof.

What happens to your account after cancellation

Once you cancel your subscription, your account downgrades to the free Basic plan automatically. You lose access to paid features (unlimited auto-trip detection, advanced reports, audit protection), but your account stays open. You can still see your past data and log in.

You receive a final confirmation email that says something like "Your subscription will end on [date]. After that date, you'll be on our free plan." Read it carefully and confirm the end date is correct.

Warning: If you see another charge on your card after your cancellation date, contact your bank immediately. This is either a billing error or a system glitch, and you should not pay for a service you cancelled.

Common cancellation mistakes to avoid

How people get trapped into extra charges

Cancelling sounds straightforward, but small oversights can cost you money. Here's how users accidentally stay subscribed:

• Deleting the app instead of cancelling: The app and the subscription are separate. Uninstalling Everlance keeps your subscription active and keeps charging your card. You must cancel inside the app store or web dashboard.
• Cancelling in the wrong store: If you subscribed on Google Play but try to cancel on the website, nothing happens. You must cancel where you bought it.
• Cancelling fewer than 7 days before renewal: Everlance's policy requires 7 days notice. If you cancel 3 days before renewal, you'll likely be billed once more. Always check your renewal date and plan ahead.
• Forgetting to confirm the cancellation: Some users click "Cancel" but don't hit the final "Confirm" button. They think they're cancelled but the request sits pending. Always complete every step.
• Not taking a screenshot: Without proof of cancellation, you can't dispute a charge if it happens again. Screenshot everything before you close the browser or app.

Pro tip: Set a phone reminder for 6 days before your renewal date. Open Everlance that day, confirm your subscription is active, and cancel if you're sure. This gives you a 1-day buffer in case you miss the 7-day window.

After your cancellation is complete

What you should do in the next 24 hours

Cancellation is not done the moment you click confirm. You need to verify it worked, or you risk being billed again.

• Check your email: Look for a cancellation confirmation from Everlance, Apple, or Google Play (depending on where you cancelled). This email is your proof. Forward it to yourself and save it.
• Log back in: Open Everlance on the web and check your Settings. Your plan should now show "Basic (Free)" or "No active subscription." If it still shows your paid plan, cancellation failed. Try again or contact support.
• Wait for the renewal date to pass: Your subscription ends on the date stated in the confirmation. The day after that date, you should see no new charge on your card. Monitor your bank or credit card app for 24-48 hours after the end date.
• Mark your calendar: Note the date you cancelled and your subscription end date. If a charge appears after that date, you have proof of cancellation and can file a dispute.

Pro tip: Some banks take 2-3 business days to process refunds or stop charges. If you see a pending charge after your subscription ends, it may still disappear. Check again in 3 days before calling your bank.

Pricing comparison and whether to stay or go

Should you keep everlance or cancel?

Use this table to decide whether the cost makes sense for your situation:

Your consumer rights and how to fight back

What the consumer act of the philippines says about subscriptions

Republic Act No. 7394, the Consumer Act of the Philippines, protects you when companies engage in unfair or deceptive practices. If Everlance charges you after you cancelled, or refuses to honour your cancellation request, you have legal grounds to dispute it.

Specifically, the law gives you the right to:

• Demand a written cancellation confirmation from the company
• File a complaint with the Department of Trade and Industry (DTI) if the company breaches its cancellation policy
• Request a chargeback through your bank if the company ignores your cancellation
• Recover damages if the company's actions caused you loss

If you've cancelled Everlance but continue to see charges, Stopee recommends gathering all your evidence (cancellation screenshots, confirmation emails, bank statements showing unauthorised charges) and filing a formal complaint with the DTI's National Bureau of Consumer Protection. You can do this online at consumercare.dti.gov.ph or by visiting your regional DTI office in person.

Checklist to follow before and after cancellation

Your step-by-step cancellation checklist

Print this out or save it to your phone so you don't miss a single step:

• Note today's date and your current Everlance plan name
• Find your next renewal date (check in Settings or your confirmation email)
• Calculate the 7-day deadline: renewal date minus 7 days
• Download and save all mileage logs, receipts, and reports to your computer
• Screenshot your billing page showing your plan and renewal date
• Identify where you subscribed: website, Apple App Store, or Google Play
• Complete the cancellation steps for your platform (web, App Store, or Google Play)
• Screenshot the cancellation confirmation page immediately
• Check your email for a cancellation confirmation within 1-2 hours
• Log back into Everlance and confirm your plan now shows "Basic" or "Free"
• Set a phone reminder for your subscription end date (the day after, check for new charges)
• Monitor your bank statement for 3 days after the renewal date to confirm no new charge appears

Summary and next steps

The fastest way to cancel everlance in the philippines

Cancelling Everlance takes 2-3 minutes if you follow the right method. The key is cancelling where you subscribed: web dashboard if you paid via the website, App Store if you use iPhone, Google Play if you use Android.

Do it at least 7 days before your renewal date so Everlance doesn't charge you again. Export your data first, take screenshots, and watch your bank account for the next few days to confirm the charge stopped.

If Everlance charges you after you cancel, contact your bank immediately and file a dispute. Under Philippine law, you're protected. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorised charges. If you get stuck, use Stopee's guides to understand your rights and get your money back.

Everlance contact and registered address information

How to reach everlance support

If your cancellation doesn't go through or you need to escalate a billing dispute, contact Everlance directly:

• Website: everlance.com
• Support portal: help.everlance.com
• Headquarters: San Francisco, California, USA (see company's Terms of Service for exact address)
• Email support: Check your confirmation email or the help portal for the current support email address

For disputes that Everlance won't resolve, file a complaint with the Department of Trade and Industry using their online portal, or visit your local DTI office. You can also file a chargeback dispute directly with your bank if the company refuses to refund an unauthorised charge.

Stopee.com is your trusted resource for cancellation guides across dozens of services. Whether you're cancelling Everlance or any other subscription, Stopee provides step-by-step instructions, consumer law references, and insider tips to protect your money.