Manage Flosports

How to cancel flosports and avoid renewal charges in the philippines

Understanding what flosports is and why you might need to cancel

Flosports is a sports streaming platform built around live events and exclusive coverage you will not find on mainstream channels. The service focuses on niche sports like wrestling, track and field, combat sports, gymnastics, and rugby, with content available through their website and mobile apps. If you signed up in the Philippines, you likely did so to watch a specific tournament or athlete, then discovered the subscription auto-renews unless you take action before the billing date.

What you are actually paying for

Your Flosports subscription gives you access to live events, replays, and original programming across more than 20 sports. In the Philippines, you have two main pricing tiers available through the App Store and web: the monthly plan at PHP 1,550.00 and the yearly plan at PHP 7,290.00. Flosports also operates sport-specific brands like FloTrack and FloCombat with their own separate recurring charges.

The critical issue is this: Flosports auto-renews your subscription unless you cancel before your next billing date. There is no minimum commitment period, but the company will charge your payment method automatically if you do not act. Many users forget they subscribed for one event and face surprise charges weeks later.

Why cancellation matters in the philippines

Philippine consumer law protects you through the Consumer Act of the Philippines (Republic Act No. 7394), which requires companies to provide clear cancellation paths and transparent billing practices. Flosports operates under United States law with arbitration in the United States, which can complicate disputes, but your right to cancel remains absolute. At Stopee, we help you understand that you control your subscriptions, not the other way around.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) gives you three critical protections when dealing with subscription services like Flosports.

What the law requires flosports to do

Under the Consumer Act, Flosports must provide you with clear, written information about your subscription terms before you pay. This includes the exact amount, billing frequency, and cancellation method. The company must also make cancellation as easy as signing up, and they cannot hide the cancel button or make the process deliberately difficult.

If Flosports charges you after you have canceled, the burden falls on them to prove they notified you properly and that you consented to the charge. You do not need to prove you canceled, they need to prove you owed the money. This is your legal advantage.

Your right to cancel anytime

You have the absolute right to cancel your Flosports subscription at any time, regardless of whether you have used it or not. There is no penalty for cancellation, and Flosports cannot require you to wait until your next billing cycle ends. If you cancel mid-cycle, Stopee recommends requesting whether you are entitled to a pro-rata refund for unused days, though many streaming services do not offer this.

How to escalate if flosports refuses to cancel

If Flosports claims they did not receive your cancellation or charges you after you have canceled, contact the National Bureau of Consumer Protection (NBCP) under the Department of Trade and Industry (DTI). They handle complaints against companies that violate the Consumer Act. You can file a complaint online at dti.gov.ph or visit your nearest DTI office with proof of your cancellation attempt and the unwanted charge.

Where you subscribed determines how you cancel

The cancellation method depends entirely on where you originally signed up, not where you currently watch Flosports. This is the most common source of confusion and failed cancellations.

Cancel through the flosports website

If you subscribed directly on the web at flosports.com using a credit card or debit card, you cancel through your account settings on the website.

1. Open your web browser and go to flosports.com
2. Log in to your account using your email and password
3. Click on your profile icon or account menu, usually in the top right corner
4. Select Account Settings or Subscription Management
5. Look for a Billing, Membership, or Subscription section
6. Find and click Cancel Subscription or similar wording
   • If the cancel option does not appear, check every submenu: Settings, Billing, Membership, and Account
   • Some users report the button is labeled differently or appears under different menus
7. Follow any on-screen prompts and confirm your cancellation
8. Screenshot the confirmation page immediately
9. Check your email for a cancellation confirmation within 24 hours

Warning: If you do not receive a confirmation email within one business day, your cancellation may not have processed. Log back in and verify your subscription is marked as cancelled or inactive.

Pro tip: Many users report difficulty finding the cancel button on the website. If you genuinely cannot locate it after checking all account sections, go directly to the Flosports support article at support.flosports.tv/en/article/8e4fbb or use the live chat feature to request cancellation in writing.

Cancel through apple app store (iPhone or iPad)

If you subscribed through the Apple App Store, you must cancel through Apple, not through Flosports. Apple processes your subscription and handles the billing.

1. Open the Settings app on your iPhone or iPad
2. Tap your name at the top of the screen
3. Tap Subscriptions
4. Find and tap Flosports (or the specific sport app like FloTrack or FloCombat)
5. Tap Cancel Subscription at the bottom
6. Confirm the cancellation by tapping the red Confirm button
7. You will see an expiration date for your subscription

Pro tip: Your subscription will remain active until the expiration date shown on screen. You are not losing access immediately, only preventing the next charge. Check back after the expiration date to confirm your subscription no longer appears in your Subscriptions list.

Cancel through google play store (Android)

If you subscribed through Google Play on an Android phone or tablet, Google handles the billing and you cancel with Google, not Flosports.

1. Open the Google Play Store app
2. Tap your profile icon in the top right corner
3. Tap Manage subscriptions
4. Find and tap Flosports (or the specific sport app)
5. Tap Cancel subscription
6. Answer any survey questions if prompted (optional)
7. Tap Cancel subscription again to confirm

Pro tip: Google Play allows you to cancel up to the last day of your current billing cycle. Your subscription will end on the date shown, and no renewal charge will occur.

Pricing comparison and cancellation timeline

Understanding what you are paying and when helps you time your cancellation correctly. Here is the current Flosports pricing available in the Philippines.

The key number to know is your next billing date. Log into your account right now and note the exact date your subscription renews. If today is the 15th and your renewal date is the 20th, you have 5 days to cancel and avoid the charge. Do not wait until the renewal date itself; cancel as soon as you decide you no longer want the service.

Common mistakes that prevent successful cancellation

Cancellation frustration is real, and most failures follow predictable patterns. Learning these traps now saves you time and money.

Mistake 1: canceling through the wrong platform

If you subscribed through Apple App Store but try to cancel on the Flosports website, nothing happens. Your subscription remains active because Apple, not Flosports, manages the billing. Always cancel where you signed up, not where you watch. Check your oldest email receipt from Flosports to confirm which platform charged you first.

Mistake 2: assuming you canceled because you stopped watching

Stopping video playback or deleting the app does not cancel your subscription. The charge will still come. You must actively navigate to Account Settings and click Cancel Subscription. Many users discover this the hard way when reviewing their bank statements weeks later.

Mistake 3: not taking screenshots or saving confirmation details

If Flosports charges you after you have canceled, you need proof that you canceled. Screenshot the cancellation confirmation page immediately. Save the confirmation email. Write down the date and time you canceled. Without this evidence, disputing the charge becomes harder, and Stopee strongly recommends having this documentation before you even start the cancellation process.

Mistake 4: canceling too late

If your renewal date is tomorrow and you cancel today, the charge may still process because the system has already initiated the billing. Cancel as soon as you know you do not want to renew, not the day before. Flosports typically requires cancellation at least 24 hours before the renewal date, though this is not explicitly stated in all regions.

Mistake 5: ignoring the confirmation email

After you cancel, check your email within 24 hours for a cancellation confirmation. If it does not arrive, log back into your account and verify the subscription status shows cancelled or inactive. Some users receive no email and assume they succeeded, then face a surprise charge.

What happens after you cancel

Cancellation is not instant, and you deserve clarity on what comes next. Here is the timeline.

Immediately after cancellation

You retain access to Flosports content until your current billing cycle ends. If you canceled on the 15th and your renewal would have been the 20th, you watch normally from the 15th to the 20th. On the 20th at midnight, your access stops. No partial refund is issued for this remaining time, and Flosports does not specify data retention after cancellation ends.

What to do with your account information

Before your access expires, save any information you need. Take screenshots of replays you want to remember, save any performance data or notes, and export any personal records tied to your account. Flosports does not clearly state whether they delete your account data after cancellation, so preserving what matters to you now prevents regret later.

Can you resubscribe later?

Yes, you can resubscribe to Flosports at any time. Your old account may still exist with your previous login credentials. If you cancel yearly and want to resume monthly later, you simply sign back up and choose the monthly plan. No penalty applies, and Stopee has helped thousands of consumers navigate this back-and-forth approach for seasonal sports events.

If flosports charged you after cancellation

You did everything right, but a charge still appeared on your statement. This is a legitimate problem, and you have clear legal recourse.

Step 1: gather your evidence

1. Export or screenshot your bank or credit card statement showing the unwanted charge
2. Save the date, amount, and merchant name (should show Flosports or Apple/Google)
3. Find your cancellation confirmation email, screenshot, or account history showing the cancellation date
4. Note the difference in dates between cancellation and the charge

Step 2: contact flosports first

Send an email to Flosports legal department at the address provided below with the subject line "Cancellation Confirmation and Unauthorized Charge on [Your Date]". Include your evidence and request a full refund to your original payment method within 7 days. Be specific: "I canceled my subscription on [date] and was charged on [date] after cancellation."

Step 3: contact your payment provider

If Flosports does not refund within 10 business days, file a chargeback with your bank or credit card company. Provide them with your cancellation evidence. Banks take unauthorized charges seriously and will reverse the transaction if you have proof of cancellation.

Step 4: escalate to the DTI if needed

File a complaint with the Department of Trade and Industry (DTI) National Bureau of Consumer Protection at dti.gov.ph. Include all evidence of cancellation and the unwanted charge. The DTI investigates violations of the Consumer Act and can compel refunds. Stopee recommends keeping copies of everything you send.

Cancellation checklist for flosports

Use this checklist right before you cancel to ensure success on the first attempt.

Contact flosports for legal or cancellation inquiries

If you need to reach Flosports for written cancellation requests, disputes, or legal matters, use the official address below. Flosports is operated by Flosports, Inc., based in the United States, and processes subscriptions under U.S. law.

Flosports Legal Department
301 Congress Avenue, Suite 1500
Austin, Texas 78701
United States

For urgent cancellation requests, also try reaching Flosports through their support portal at support.flosports.tv. Email written cancellation requests to the Austin address and keep a copy for your records.

Canceling a subscription should never feel like a maze. At Stopee, we believe you deserve transparent billing and easy opt-out options. Whether you signed up for one wrestling tournament or accidentally left a yearly plan running, your right to cancel is absolute under Philippine law. Use the methods in this guide, keep your documentation, and never feel pressured to keep a subscription you do not want. Stopee has helped thousands of consumers in the Philippines cancel unwanted subscriptions and recover unauthorized charges. Your control over your money matters, and we are here to back you every step of the way.