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Cancel Crushon.Ai: The Right Way
How to cancel Crushon.Ai: your step-by-step guide to stopping charges
What is Crushon.Ai and why you might want to cancel
Crushon.Ai is an AI-powered dating simulation platform operated by EverAI Limited, a Malta-registered company. The service lets you create profiles, chat with customizable AI characters, and unlock premium features through subscription. Whether you've decided the service no longer fits your needs or you've simply paused your dating exploration, Stopee understands that cancelling subscriptions should be straightforward-not buried behind dark patterns or confusing menus.
The core features you get with Crushon.Ai
The platform combines text and voice chat, character customization, and roleplay interactions. Users access a library of pre-built AI characters or design their own. Premium subscriptions unlock advanced features, but the free tier lets you explore the basics. If you've upgraded and now want out, the good news is that Stopee has mapped every cancellation route for you, whether you subscribed via Apple, Google, or the web.
Why people cancel Crushon.Ai
Common reasons include unexpected charges, unused premium features, privacy concerns, or simply moving on to other activities. Some users find the subscription auto-renews without clear reminders. Whatever your reason, you have consumer rights protecting you in Singapore, and Stopee is here to ensure you exercise them fully.
Your consumer rights when cancelling Crushon.Ai
Singapore's Consumer Protection (Fair Trading) Act gives you strong protections when dealing with online services and subscriptions.
What the law protects you from
Under the Consumer Protection (Fair Trading) Act, you have the right to clear, truthful information about subscription terms before you pay. If Crushon.Ai's billing practices are misleading-for example, if renewal charges arrive without prominent notification-you can escalate to the Consumers Association of Singapore (CASE). You're also entitled to transparent cancellation processes that don't require jumping through unnecessary hoops.
Your refund entitlements
Crushon.Ai's own policy allows refunds within 24 hours of payment if you've used 20 tokens or fewer. This applies to card payments; purchases through Apple App Store and Google Play follow their own refund windows (typically 14-15 days). Current subscription periods are generally non-refundable under the service's terms, but if the company has breached consumer law or failed to disclose terms clearly, you may have grounds to demand a refund through CASE.
Pricing, plans, and what you're paying for
Understanding your billing arrangement helps you cancel at the right time and avoid surprise charges.
Crushon.Ai subscription tiers
Crushon.Ai operates on a tiered subscription model, though exact SGD pricing was not confirmed in official sources at publication. The service uses in-app tokens and subscription packages to control premium access. Some plans include monthly auto-renewal; others are one-time purchases. When you cancel, you stop future charges-but your current billing cycle completes before access ends.
| Plan type | Cost model | Auto-renewal | When to cancel |
| Monthly subscription | Recurring charge per month | Yes | Before renewal date |
| Token packages | One-time in-app purchase | No | Request refund within 24 hours if unused |
| Annual plan | Full year upfront | Yes | Before annual renewal (can save by cancelling early) |
| Free tier | No cost | N/A | No cancellation needed |
Pro tip: Check your bank statement to identify which billing cycle you're in. If you're due to renew in three days, cancelling immediately prevents one full charge. If you've just renewed, you'll wait until the next cycle to see your cancellation take effect.
How to cancel Crushon.Ai: step-by-step methods for every platform
Crushon.Ai subscriptions route through multiple channels-app stores, web portals, and third-party payment gateways. Stopee walks you through each one to ensure your cancellation sticks.
Cancel via apple app store (iPhone and iPad)
If you subscribed through your Apple ID, use the Settings app to stop charges at source.
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID profile photo at the top of the screen.
- If you're not signed in, sign in with your Apple ID first.
- Select Subscriptions from the menu.
- You'll see a list of all active and recently cancelled subscriptions.
- Tap the Crushon subscription from the list.
- Tap Cancel Subscription or Edit Subscription, then confirm cancellation.
- Apple will ask if you want to downgrade or cancel; choose Cancel Subscription.
- You'll see a confirmation message. Screenshot this for your records.
Warning: Do not delete the Crushon app from your device-this does not cancel the subscription. Cancellation happens in Settings, not by uninstalling.
Timeline: Cancellation takes effect immediately, but your access continues until the end of your current billing cycle. Apple typically provides a 14-day refund window if you cancel within that window of a new subscription.
Cancel via google play (Android)
Android users manage subscriptions through the Google Play Store app or website.
- Open the Google Play Store app on your Android device.
- Tap the profile icon (usually top-right corner).
- Select Manage your Google Account or go directly to Payments & Subscriptions.
- Tap Subscriptions from the menu.
- Find and tap Crushon from your active subscriptions.
- Tap Cancel Subscription.
- Google may ask why you're cancelling; provide feedback if you wish, but it's optional.
- Confirm your cancellation by tapping Cancel Subscription again.
- You'll receive an email confirmation from Google Play. Keep this email for proof.
Pro tip: You can also manage Google Play subscriptions via the web at play.google.com/billing/subscriptions. Use this method if you find the mobile app confusing.
Timeline: Google Play grants a 15-day refund window from the date of purchase. If you cancel after 15 days, no refund applies, but auto-renewal stops immediately.
Cancel via Crushon.Ai web settings
If you subscribed directly through the Crushon.Ai website or app settings, manage your subscription from your account dashboard.
- Log in to your Crushon.Ai account on the official website or app.
- Navigate to Settings or My Profile.
- Look for tabs labeled "Subscription," "Billing," or "Account Management."
- Select Manage Subscription or Unsubscribe.
- Review the cancellation summary (which subscription, end date, refund eligibility).
- Confirm cancellation by clicking Unsubscribe or Cancel Now.
- You'll receive an in-app and email confirmation with your cancellation date.
Warning: Some web platforms don't send a second confirmation email. Screenshot your cancellation confirmation from the website or app immediately after cancelling.
Cancel via third-party payment platforms
If you purchased Crushon credits or subscriptions through a third-party payment gateway, card processor, or reseller, you must cancel through that platform.
- Find your receipt. Check your email for the original purchase receipt or invoice.
- The receipt will show the merchant or payment processor (e.g., Stripe, PayPal, 2Checkout, Wise).
- Log in to that payment platform's website.
- Find the Subscriptions, Recurring Billing, or Manage Payments section.
- Locate the Crushon.Ai charge and select Cancel or Stop Recurring Payment.
- Confirm the cancellation.
- Contact Crushon support separately at the address provided below with your cancellation proof from the third-party platform, in case they need to deactivate your premium access manually.
Pro tip: If you can't find your receipt, search your email for "Crushon," "payment," or "subscription." Most payment processors retain records for 3-7 years.
What happens after you cancel Crushon.Ai
Cancellation stops future charges, but your account and access don't disappear overnight-and that's by design.
Your access timeline after cancellation
When you cancel, you stop the auto-renewal of your subscription. However, you retain access to premium features until the end of your current billing period. After that date passes, premium chat features, character unlocks, and other paid perks lock behind the paywall again. Your profile and chat history remain in your account unless you separately request account deletion.
- Day 1 of cancellation: Subscription stops auto-renewing. You keep full access until the end of your current billing cycle.
- End of billing cycle: Premium features become unavailable. Free-tier access continues.
- After: You can resubscribe at any time without penalty.
Your account data and profile
Cancelling a subscription does not delete your account, chat history, character customizations, or profile data. EverAI Limited retains this data under its privacy policy unless you request deletion. If you want your data removed, you must take a separate step: log in to account settings and look for a "Delete Account" or "Request Data Deletion" option, or contact Crushon support directly with a formal deletion request.
Pro tip: If you're cancelling due to privacy concerns, request data deletion in writing to the address below, referencing the PDPA (Personal Data Protection Act). Keep a copy of your request for your records.
Will you get a refund when you cancel
Refund eligibility depends on how you paid, when you paid, and what you purchased.
Crushon.Ai's refund policy
Crushon.Ai permits refunds only under narrow conditions:
- Subscription refunds: Allowed within 24 hours of payment if you've used 20 tokens or fewer. This applies only to card payments; app store purchases follow Apple and Google's own policies.
- Token packages: Refundable within 24 hours if unused and purchased via card. Once tokens are spent, no refund applies.
- Current billing cycles: Non-refundable. Cancelling stops future charges but does not refund the current active period.
App store refund windows
If you subscribed via Apple App Store or Google Play, you fall under their consumer protections, not solely Crushon.Ai's terms.
| Platform | Refund window | How to request | Success rate |
| Apple App Store | 14 days from purchase | Settings > Subscriptions > Crushon > Cancel, then request refund in App Store | High (if within 14 days) |
| Google Play Store | 15 days from purchase | Google Play app > Subscriptions > Crushon > Cancel, then request refund | High (if within 15 days) |
| Card payment (direct) | 24 hours (tokens); non-refundable after | Contact Crushon support; if refused, file chargeback with your bank | Medium to low unless bank supports chargeback |
| PayPal / third-party | Varies by provider; typically 14-45 days | File dispute or refund request through PayPal/provider directly | Medium (depends on merchant cooperation) |
Pro tip: If Crushon.Ai refuses a refund you believe you're entitled to, contact your payment provider (bank, PayPal, etc.) and initiate a dispute or chargeback. Document your cancellation request and Crushon's refusal in writing.
If Crushon.Ai refuses to refund you
If the company denies a refund you qualify for under their own policy or consumer law, escalate to the Consumers Association of Singapore (CASE). CASE mediates disputes between consumers and businesses free of charge. You'll need proof of your cancellation request, the date of payment, and any refusal from Crushon. Stopee recommends keeping all screenshots and emails as evidence.
Common mistakes to avoid when cancelling Crushon.Ai
Cancelling should be simple, but several pitfalls can leave you paying longer than expected or losing evidence of cancellation.
The biggest cancellation blunders
- Uninstalling the app without cancelling the subscription. Deleting Crushon.Ai from your phone does nothing to stop charges. Subscriptions live in your Apple ID or Google account, not on the device. You must cancel through Settings or the web portal.
- Cancelling in the web app but not on the app store. If you subscribed via Apple or Google, you must cancel there-not just in the Crushon web dashboard. The subscription exists in two places; cancelling only one leaves the other active.
- Not taking a screenshot of cancellation confirmation. If a dispute arises, you need proof that you cancelled. Most platforms provide a confirmation page or email; screenshot or download it immediately.
- Assuming a refund will process automatically. Even if you cancel within the 24-hour window for card payments, you may need to request the refund separately or wait 5-10 business days. Follow up if it doesn't appear.
- Ignoring renewal reminders. Some subscriptions send warning emails 3-5 days before renewal. Read these carefully-if you missed your cancellation deadline, you can sometimes cancel within a grace period after renewal.
- Cancelling only your payment method, not the subscription. Updating your card on file or deleting your payment method doesn't cancel; it only delays the charge until Crushon retries. Always cancel the subscription itself.
Your cancellation checklist for Crushon.Ai
Use this checklist to ensure nothing falls through the cracks.
| Task | Status | Notes |
| Identify your subscription method (Apple, Google, web, third-party) | ☐ Done | Check your receipt or bank statement |
| Log in to the correct cancellation portal | ☐ Done | Settings (Apple/Google) or web dashboard (Crushon) |
| Click Cancel Subscription and confirm | ☐ Done | Do not uninstall app instead |
| Screenshot confirmation page | ☐ Done | Save this to cloud or email |
| Check email for cancellation confirmation | ☐ Done | Can take 1-2 hours; forward to yourself for safekeeping |
| If eligible, request refund within 24 hours (card payments) | ☐ Done | Only if 20 tokens or fewer used |
How stopee helps you cancel with confidence
Navigating subscription cancellations shouldn't require detective work or customer service phone tag. Stopee provides step-by-step guides, verified contact information, and consumer law insights for hundreds of services across Singapore. Our goal is simple: empower you to cancel quickly, avoid dark patterns, and recover money if you're owed a refund.
Whether you're dealing with Crushon.Ai or another subscription, Stopee has helped thousands of consumers cancel without stress, recover unexpected charges, and understand their rights under the Consumer Protection (Fair Trading) Act. Every guide is written by consumer advocates who've seen every trick companies use to make cancelling difficult-and we show you how to outsmart them.
Ready to cancel? Stopee's guides are free, always updated, and available whenever you need them. If Crushon.Ai disputes your cancellation or refuses a refund, Stopee can help you escalate to CASE with the evidence you need to win.
Contact details and formal correspondence addresses
If you need to escalate a dispute, file a formal complaint, or request data deletion, use these verified addresses.
EverAI limited (Crushon.Ai operator)
Company: EverAI Limited
Jurisdiction: Malta
Support contact method: In-app support, web settings, or official contact form at crushonaiapp.com
Regulatory body (Singapore): Consumers Association of Singapore (CASE)
Escalation contacts in singapore
If Crushon.Ai fails to resolve your complaint, file a free dispute resolution request with CASE.
Consumers Association of Singapore (CASE)
Address: 170 Ghim Moh Road, Singapore 279621
Phone: 6461 5555
Website: case.org.sg
Email: enquiry@case.org.sg
CASE mediation is free and covers unfair subscription terms, billing disputes, and refund claims under Singapore consumer law. Provide your cancellation screenshots, payment receipts, and correspondence with Crushon.Ai.
Data protection complaints
If you have concerns about how Crushon.Ai handles your personal data, you can lodge a complaint with the Personal Data Protection Commission (PDPC).
PDPC
Phone: 6577 6666
Website: pdpc.gov.sg
Online complaint form: pdpc.gov.sg/enquiries-and-appeals/contact-us
Final note: Stopee has created this guide to give you the knowledge and confidence to cancel Crushon.Ai on your terms. Your time and money matter. Whether you decide to keep your subscription or move on, you deserve a clear, hassle-free cancellation process. If Crushon.Ai makes it difficult, Stopee and CASE are here to back you up. Take control of your subscriptions today.