Manage Finviz

How to cancel finviz and stop your subscription today

Understanding finviz and why you might want to cancel

Finviz is a financial visualization platform built for active traders and investors who need rapid access to market data, stock screening tools and technical analysis charts. The service operates on a freemium model with a paid Elite tier that unlocks real-time quotes, advanced screening capabilities, backtesting features, API access and an ad-free experience.

If you subscribed to Finviz Elite but find the platform no longer suits your trading needs, your budget has shifted, or you have discovered a competing service that works better for you, cancelling your subscription is straightforward. At Stopee, we help you understand exactly how to stop recurring charges and protect your money.

Who subscribes to finviz

Day traders, swing traders and serious investors typically use Finviz Elite for its consolidated market overview and rapid screening across multiple stock tickers. You may have signed up for the 7-day trial, committed to a monthly plan, or locked in an annual subscription to save on monthly costs.

Whatever your subscription type, Stopee walks you through the exact steps to cancel and ensures you understand your refund rights under Singapore consumer law.

Common reasons to cancel

You might cancel Finviz because you prefer another platform's user interface, need to reduce monthly expenses, no longer actively trade, found a cheaper competitor, or simply tested the service and decided it was not for you. Whatever your reason, your right to cancel is protected.

Finviz plans and pricing in singapore dollars

Finviz Elite offers two primary subscription tiers, each with different costs and commitment periods.

The annual plan offers significant savings compared to paying monthly. If you committed to annual billing and now want to cancel, you should know your refund eligibility window and the exact process to follow.

Should you cancel finviz right now

Signs that cancellation makes sense for you

You are a good candidate for cancellation if you have not logged into Finviz in over a month, use the free version instead of Elite, have switched to a competing platform, or your trading activity has declined. Monthly charges of S$49.85 add up quickly if you are not actively using the screener and real-time data features.

Stopee recommends you check your bank or credit card statements to confirm exactly how much Finviz is charging you monthly. Many people delay cancellation simply because they underestimate the cumulative cost.

Reasons to keep your subscription

Keep Finviz Elite if you trade actively, rely on real-time data for market timing decisions, use the backtesting tools regularly, or export screening results via API for your own analysis tools. Active traders often find the monthly fee worthwhile for speed and accuracy.

How to cancel finviz on every platform

Finviz allows you to manage your subscription through different channels depending on how you originally subscribed. Each method has its own cancellation process.

Cancelling via the finviz website

If you subscribed directly through Finviz's website and pay by credit card or other payment method, follow these steps to stop auto-renewal.

1. Log in to your Finviz account at finviz.com using your email address and password.
2. Navigate to your Account Settings. Look for a menu option labeled "Settings", "Profile" or "Account" in the top right corner or account dropdown.
3. Find the Subscription page within your account settings. This section displays your current plan, billing date and renewal information.
4. Click the Cancel Subscription or Stop Auto-Renewal button. The exact label may vary slightly.
5. Confirm your cancellation when prompted. Finviz will ask you to verify that you want to cancel and may offer a retention discount.
6. Take a screenshot of the cancellation confirmation page or copy the confirmation number displayed. Save any confirmation emails Finviz sends you.

Pro tip: Finviz may display a retention offer (a discount or free period) when you click cancel. Review the offer carefully, but do not feel obligated to accept it unless you genuinely want to stay. At Stopee, we emphasize that you should cancel only if you have made a clear decision to do so.

Cancelling an app store subscription (Apple and google)

If you subscribed to Finviz Elite through Apple App Store or Google Play Store on your mobile device, you must cancel through the app store itself. Finviz does not manage these subscriptions directly.

For Apple App Store (iOS and Mac):

• Open the Apple App Store app on your iPhone, iPad or Mac.
• Tap or click your profile icon in the top right corner.
• Select Subscriptions from the menu.
• Find Finviz in your active subscriptions list and tap it.
• Tap Cancel Subscription and confirm your choice.
• Take a screenshot of the cancellation confirmation.

For Google Play Store (Android):

• Open the Google Play Store app on your Android device.
• Tap your profile icon in the top right corner.
• Select Manage subscriptions.
• Tap Finviz from your active subscriptions.
• Tap Cancel subscription and follow the on-screen prompts to confirm.
• Save proof of cancellation.

Warning: When you cancel an app store subscription, Apple and Google manage the cancellation, not Finviz. Keep your confirmation from the app store, as this is your proof of cancellation if any dispute arises.

Cancelling a finviz elite trial

Finviz offers a 7-day free trial of Elite features to new users. Unlike some services, this trial does not require you to cancel it manually.

The 7-day trial expires automatically and no charge appears on your payment method if you do nothing. However, if you entered a credit card during signup and want to ensure you are not charged when the trial ends, you have two options: either cancel your subscription through your account settings before day 7 ends, or delete your payment method from your Finviz account.

At Stopee, we recommend proactively cancelling rather than relying on automatic expiry. This approach gives you documented proof that you cancelled and removes any ambiguity about when your access stopped.

What happens immediately after you cancel

Your access during the current billing period

When you cancel a Finviz subscription, the company stops auto-renewal at your next billing date but does not immediately revoke your access. This means you keep using Elite features until your current billing period ends naturally.

For example, if you subscribed on 15 January and cancel on 1 February, you retain Elite access through 15 February. On 16 February, you revert to the free Finviz tier and lose access to real-time quotes, advanced screening and API features.

Your account and data after cancellation

Cancelling your subscription does not delete your Finviz account. You can still log in and use all free features. Any saved watchlists, screening results and settings remain in your account unless you manually delete them.

If you subscribe again in the future, your account history and preferences are preserved. This flexibility means you can cancel and return at any time without losing your account.

Finviz refund policy and your right to a refund

When finviz will refund your money

Finviz offers refunds only if you request them in writing within 30 days of your subscription start date. This 30-day window is your critical refund window under the company's stated policy.

After 30 days from the initial subscription date, Finviz treats all payments as non-refundable. This policy applies whether you subscribed to a monthly or annual plan.

How to request a refund from finviz

1. Cancel your subscription first using the methods described above. This stops future charges and demonstrates good faith.
2. Prepare your refund request email. Include your Finviz account email address, the exact date you subscribed, your subscription plan (monthly or annual) and a clear statement that you request a full refund within the 30-day window.
3. Send your refund request to Finviz's support team via email or the contact form on the Finviz website. Keep a copy of this email for your records.
4. Monitor your inbox for a response from Finviz support. The company typically responds within 5-7 business days.
5. If Finviz approves your refund, the credit appears back to your original payment method within 7-14 business days.

Pro tip: Email is stronger evidence than a contact form. If Finviz offers both options, choose email so you have a timestamped record of your refund request. Save the confirmation number if Finviz provides one.

Warning: If you miss the 30-day refund window, Finviz is not obligated to refund you under its standard policy. However, you may still have consumer protection rights under Singapore law (see section below).

Your consumer rights and protections in singapore

Consumer protection act and unfair contract terms

Singapore's Consumer Protection (Fair Trading) Act protects you against unfair contract terms, misleading statements and unsafe services. Under this law, Finviz cannot impose terms that unfairly disadvantage you as a consumer.

If Finviz's 30-day refund policy appears unreasonably strict or if the company makes misleading claims about the service quality or features, you may have grounds to dispute the policy or escalate your complaint.

Stopee advises you to gather evidence: screenshots of what Finviz advertised versus what you received, proof of your cancellation request, and any communications with Finviz support showing they refused a legitimate refund claim.

Where to escalate if finviz refuses to help

If Finviz declines your refund request or does not respond to your cancellation within a reasonable timeframe, you can escalate your complaint to the Consumers Association of Singapore (CASE). CASE is the leading independent consumer advocacy organisation in Singapore and provides free advice and mediation services.

File a complaint with CASE if: Finviz continues charging you after you cancelled, the company refuses to acknowledge your cancellation, or they deny a refund within the 30-day window without valid reason. Stopee has helped thousands of consumers resolve disputes by documenting their cancellation process and involving CASE when necessary.

Common mistakes that delay your cancellation

Cancelling in the wrong place

The most frequent error is attempting to cancel through the wrong channel. Many subscribers contact Finviz support via email and ask them to cancel, only to receive a response that they must cancel through their account settings online.

Your cancellation is fastest and most reliable when you cancel directly through your account. Support escalation introduces delays and gives you less documented proof of cancellation. Follow the step-by-step instructions above and complete the process yourself online.

Not capturing proof of cancellation

Without a screenshot or confirmation number, you have no proof you cancelled. If Finviz charges you again and you dispute the charge with your bank, Finviz can claim you never requested cancellation.

Every time you reach a cancellation confirmation screen, take a screenshot immediately. Save the date, time and any reference number displayed. Forward any confirmation emails to yourself or print them for your records.

Cancelling app store subscriptions through finviz support

If you subscribed via Apple App Store or Google Play, contacting Finviz support will not help. The app store, not Finviz, manages your subscription. You must cancel through Apple or Google directly. Finviz support cannot cancel app store subscriptions on your behalf.

Many users waste time emailing support only to be told they must cancel through the app store. Skip this step entirely and go straight to your app store subscription settings.

Cancellation checklist before you hit cancel

Use this checklist to ensure you are ready to cancel Finviz without surprises.

• Confirm your cancellation reason and know that you will lose Elite access at the end of your current billing period.
• Check your most recent payment receipt or billing statement to confirm which subscription type you have (monthly, annual, or app store).
• Ensure you can log in to your Finviz account. Test your login now before you proceed to cancel.
• Identify which cancellation method applies: website account settings, Apple App Store, or Google Play Store.
• Clear your calendar for 15 minutes to complete the cancellation without rushing.
• Open a blank email draft or notes app where you will paste screenshots and confirmation details.
• Proceed with cancellation using the appropriate method above.
• Screenshot the final confirmation screen before closing the browser or app.
• Save the confirmation email Finviz sends. Forward it to yourself if it arrives from an automated address.
• Wait 24 hours, then log back into your Finviz account and verify that your subscription status shows "Cancelled" or "Inactive".

Pricing comparison and alternatives to finviz

Before you cancel, consider whether a competing platform might serve you better at a lower price or with features you prefer more.

If cost is your primary concern and you do not need real-time data, Yahoo Finance offers free fundamental and technical screening. If you want real-time data at a competitive price, compare Finviz to TradingView carefully before cancelling.

After you cancel: next steps and staying organized

Verify your cancellation succeeded

Within 24 hours of cancelling, log back into Finviz and check your account status. You should see a message confirming that your subscription is set to cancel at the end of your billing period. If you still see an active subscription, try cancelling again immediately.

Monitor your next billing date closely. Set a reminder on your phone for 1 day before your renewal date. If Finviz charges you after cancellation, you have immediate evidence that your cancellation failed and you can dispute the charge with your bank.

File your cancellation records safely

Create a folder on your computer or cloud storage labeled "Subscription Cancellations" and save all Finviz-related documents: cancellation screenshot, confirmation number, confirmation email and your refund request email (if you filed one). Keep these files for at least 12 months.

If you cancelled an app store subscription, also save the confirmation from Apple or Google. These documents protect you if any dispute arises months later.

Check if you qualify for a refund

If you subscribed within the last 30 days, send a refund request to Finviz immediately. Do not wait. The 30-day window closes quickly and you lose all refund rights once it passes.

At Stopee, we recommend requesting the refund even if you are uncertain whether you qualify. The worst outcome is Finviz says no; the best outcome is you recover your money. The process takes 10 minutes and costs nothing to try.

Contact information and cancellation address

Reaching finviz for support

Finviz's headquarters and legal entity is located in Slovakia, but the company serves global customers including those in Singapore. While Finviz does not maintain a dedicated Singapore office, you can reach the company through these channels:

Email: Use the contact form on the Finviz website or look for a support email address in the footer of finviz.com. Include your account email and specific details of your cancellation request.

Website: finviz.com (account settings and subscription management available after login)

Legal entity: Finviz s.r.o., Bratislava, Slovakia

Escalation: If Finviz support does not respond within 7 business days, escalate to the Consumers Association of Singapore (CASE) at case.org.sg or call 6100 0315.

Stopping future unwanted charges

After you cancel, monitor your credit card or bank statements closely for the next three billing cycles. Legitimate charges should stop after your billing period ends. If you see any Finviz charge after that date, contact your bank immediately and file a dispute.

Provide your bank with your cancellation screenshot and confirmation number. Your bank will typically reverse the unauthorized charge within 10-14 business days.

Final thoughts: taking control of your subscriptions

Cancelling Finviz requires just a few minutes of your time if you follow the steps above carefully. You now understand your exact refund rights under Singapore consumer protection law, know which platform and method applies to your subscription, and have a documented process to follow.

Stopee empowers you to cancel subscriptions with confidence by removing the guesswork and dark patterns that companies use to keep you paying. Stopee has helped thousands of consumers cancel recurring charges, recover refunds and take control of their spending.

Whether you are cancelling Finviz today or managing subscriptions across multiple services, remember that you have rights as a consumer and cancellation is always your choice. Document every step, keep your confirmations and reach out to CASE if Finviz refuses to cooperate.

Ready to cancel? Return to the "How to cancel Finviz on every platform" section above and follow the steps that match your subscription method. You are in control.