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Cancel Cravebliss: The Right Way
How to cancel cravebliss: your step-by-step guide and consumer rights in singapore
What is cravebliss and why you might want to cancel
Cravebliss is a food-delivery subscription service operating in Singapore that partners with local restaurants to bring gourmet meals to your door. The service works through the CRAVE AI: Vibe app and focuses on delivering convenient, flexible ordering with premium subscription options.
You may want to cancel Cravebliss for several reasons: perhaps you found a cheaper alternative, the delivery frequency no longer suits your lifestyle, or you discovered hidden charges on your card. Whatever your reason, Stopee exists to guide you through the cancellation process step-by-step so you reclaim control of your subscriptions.
How cravebliss works
Cravebliss operates as a subscription-based food-delivery platform accessible via the CRAVE AI: Vibe app on iOS and Android devices. You subscribe to premium membership tiers to unlock faster delivery, exclusive restaurant partners, and discounted meal options. The service integrates with your device's native subscription system, meaning your renewal charges flow through Apple, Google Play, or direct merchant billing.
Common reasons to cancel
You might cancel if you use the service infrequently and find the monthly fee no longer justifies your spending habits. Some users discover that free delivery thresholds on competitor apps save them more money. Others cancel because they prefer cooking at home or relocate to areas with limited restaurant partner coverage. Whatever your situation, Stopee empowers you to make informed cancellations without penalty or confusion.
Cravebliss pricing and subscription plans
Understanding what you currently pay helps you decide if cancellation makes financial sense for your budget.
Current subscription tiers
| Plan name | Price (SGD) | Billing cycle | Key benefits |
|---|---|---|---|
| Crave Premium Monthly | $19.98 | Monthly | Premium app features, exclusive restaurant access |
| Free tier (if available) | $0 | Ongoing | Basic delivery, standard fees |
Why pricing matters for your decision
At SGD 19.98 per month, you pay approximately SGD 239.76 annually if you keep your subscription active. If you order fewer than twice per month from Cravebliss, your subscription likely costs more than pay-as-you-go delivery fees from competitors. Use Stopee's transparent approach: calculate your actual usage over the last three months, compare against what you would have spent ordering à la carte, and let data drive your cancellation choice.
Your consumer rights when cancelling in singapore
Singapore's Consumer Protection (Fair Trading) Act grants you specific rights when managing subscriptions, and understanding these rights protects you from unfair practices.
What the law protects
Under the Consumer Protection (Fair Trading) Act, you have the right to cancel a subscription without penalty if Cravebliss fails to deliver on promised services or charges you unfairly. The Act covers automatic renewal traps, misleading advertising, and unconscionable conduct. If Cravebliss made claims about "unlimited free delivery" or "guaranteed premium access" that proved false, you possess legal grounds for a refund or cancellation waiver.
The Consumer Association of Singapore (CASE) serves as your escalation point if Cravebliss refuses to honour your cancellation request or disputes a refund claim. Document everything you communicate to Cravebliss, keep screenshots of charged amounts, and maintain your subscription confirmation emails.
Your specific protections
You cannot be locked into an indefinite subscription without explicit consent. Any charges after you submit a valid cancellation request violate consumer protection standards. If Cravebliss continues billing you after you cancel, you possess the right to dispute those charges with your bank and request reversals under the Consumer Protection (Fair Trading) Act framework.
How to cancel cravebliss: step-by-step for each platform
Your cancellation method depends on how you originally subscribed: whether through Apple, Google Play, or a website account. Stopee walks you through each scenario to ensure you cancel completely.
Cancel if you subscribed via apple (iOS)
Apple manages your Cravebliss subscription directly through your Apple ID, and cancellations process instantly within the Apple ecosystem.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap Cravebliss or CRAVE AI: Vibe from the list.
- Tap Cancel Subscription (the button changes to "Confirm Cancellation" if your subscription has active time remaining).
- Tap Confirm when prompted.
- Take a screenshot showing "Subscription Cancelled" or "Expires on [date]".
Pro tip: Screenshot both the cancellation confirmation and your subscription list showing the service no longer appears or is marked "Expires." These screenshots prove cancellation if Apple fails to stop charges.
Warning: Deleting the CRAVE AI: Vibe app does NOT cancel your subscription. You must cancel through Settings > Subscriptions, or Apple will continue charging you monthly.
Cancel if you subscribed via google play (Android)
Google Play processes Cravebliss subscriptions through your Google account, and you cancel directly in the Play Store app.
- Open the Google Play Store app.
- Tap your profile icon in the top right corner.
- Tap Payments and subscriptions.
- Tap Subscriptions.
- Find and tap Cravebliss or CRAVE AI: Vibe.
- Tap Cancel subscription.
- Follow the on-screen prompts and confirm your cancellation reason (optional).
- Take a screenshot of the confirmation page showing your subscription no longer appears.
Pro tip: Google Play often displays your subscription's final billing date. Note this date and verify no charges appear on your card after that date expires.
Warning: If you see a "Pause subscription" option, using Pause does NOT permanently cancel. You must select Cancel to stop all future charges.
Cancel if you subscribed on a website or merchant account
If you signed up directly through a Cravebliss website or merchant portal, you cancel through their account dashboard.
- Visit the Cravebliss website or app and log into your account.
- If you cannot remember the login URL, check your subscription confirmation email for a link.
- Navigate to Account Settings, Subscriptions, or Billing (exact section names vary).
- Look for tabs or menu items labelled "Manage subscription" or "Billing history".
- Locate your active Cravebliss subscription.
- Click or tap Cancel Subscription or End membership.
- Complete any required cancellation survey (optional feedback).
- Take a screenshot showing your subscription status as "Cancelled" or "Ends on [date]".
- Note the cancellation confirmation number if provided.
Pro tip: If you cannot find a subscription settings section, scroll to the bottom of the website and check the Help or Support link for cancellation instructions.
Warning: Some merchants hide cancellation options in obscure menu structures to encourage accidental renewals. If you cannot locate a cancel button within two minutes, contact Cravebliss support directly using the contact details below.
What happens after you cancel cravebliss
Cancellation does not instantly erase your access; instead, you retain service until your current billing cycle ends, and future charges stop immediately.
Your access timeline after cancellation
Once you successfully cancel, Cravebliss ceases future billing, but your account remains active until the end of your current billing period. If you cancelled mid-cycle, you keep access to the app, restaurants, and deliveries until your monthly renewal date passes. Confirm your exact final access date on the platform where you subscribed (Apple, Google Play, or Cravebliss directly).
After your final billing date expires, you lose access to premium features. Any unpaid delivery or restaurant partner balances may prevent you from using the free tier if Cravebliss offers one.
Monitoring your billing after cancellation
You must verify that charges stop after your confirmed cancellation. Review your credit card or bank statement 5-7 days after your subscription's final date to confirm no renewal charges appear. If an unexpected charge posts after cancellation, contact your bank immediately and file a dispute, then escalate to Cravebliss support with your cancellation screenshot.
Keep Stopee's philosophy in mind: trust but verify. One undetected erroneous charge can snowball into months of unwanted billing.
Refund eligibility and how to claim
Cravebliss does not publish a standard refund policy, but Singapore's consumer protection laws and app store policies create pathways to recover charges in specific situations.
Scenarios where you may qualify for a refund
You qualify for a refund if Cravebliss failed to deliver promised services, charged you after you cancelled, or made misleading claims that induced your subscription. You also qualify if you cancelled within 14 days of your initial purchase and changed your mind about the service (common law right under Singapore consumer protection standards).
Accidental duplicate charges, charges while you were away, or overages from delivery fees sometimes qualify depending on the circumstances.
How to request a refund through your payment method
- If you subscribed via Apple:
- Open Settings > Tap your name > Subscriptions > Find Cravebliss.
- Tap Report a Problem (if available) or navigate to appleid.apple.com > Settings > Subscriptions.
- Select Cravebliss and tap Report an Issue.
- Explain your issue (e.g., "Charged after cancellation," "Service not delivered as promised").
- Apple reviews your claim within 48 hours and either approves a refund or requests additional documentation.
- If you subscribed via Google Play:
- Open Google Play Store > Profile > Payments and subscriptions > Subscriptions > Cravebliss.
- Tap Report an issue.
- Select your issue type and provide supporting details.
- Google processes refund requests within 24-48 hours for eligible claims.
- If you subscribed directly through a merchant website:
- Contact Cravebliss support directly with your subscription receipt and explain why you believe you deserve a refund.
- Request the refund in writing via email and keep a copy for your records.
- Allow 7-10 business days for a response.
Pro tip: Frame refund requests around service failure or misleading claims, not simple cancellation. Apple and Google are more likely to approve refunds for undelivered promises than for optional cancellations.
Common mistakes that delay cancellation
Cancellation frustration often stems from preventable oversights-but you can avoid them all by understanding where people stumble.
Mistake one: deleting the app instead of cancelling the subscription
Removing the CRAVE AI: Vibe app from your phone does not trigger cancellation. Your subscription persists in Apple's or Google's backend, and charges continue monthly. Always cancel through Settings > Subscriptions (Apple) or Play Store (Google) before deleting the app.
Mistake two: confusing "pause" with "cancel"
Some platforms offer temporary pause options that suspend charges for 30 days but auto-resume. If you want permanent cancellation, explicitly select "Cancel subscription," not "Pause" or "Skip next billing."
Mistake three: not screenshotting cancellation confirmations
If Cravebliss (or Apple or Google) later disputes your cancellation claim, your screenshot proves you took action. Save images of the confirmation message, your subscription list showing cancellation status, and the final billing date.
Mistake four: ignoring your final billing statement
After cancellation, your statement still shows the final charge for the remainder of your current billing cycle. This is legitimate and expected. What you must watch for is a NEW charge after that final date-that is the error you dispute.
Checklist: confirm your cravebliss cancellation
Use this checklist to verify you completed every step and protected yourself against billing errors.
| Action | Completed | Notes |
|---|---|---|
| Cancelled through correct platform (Apple, Google, or website) | [ ] | Record which platform you used |
| Took screenshot of cancellation confirmation | [ ] | Store in a dedicated folder for reference |
| Noted final billing date from the platform | [ ] | Calendar reminder to check statement after this date |
| Reviewed card statement 7 days after final date | [ ] | Confirm no unexpected charges post-cancellation |
| Saved subscription confirmation and receipt emails | [ ] | Keep for 12 months in case of disputes |
| Contacted support if charges continued after cancellation | [ ] | Use details below if needed |
Contact cravebliss support and escalation options
If you encounter problems during cancellation or believe Cravebliss violated your rights, escalate systematically using these channels.
Direct merchant contact
Crave Foods Pte. Ltd. (Cravebliss) operates from multiple locations in Singapore. Contact them directly if your cancellation request goes unresolved:
- Registered office: Imbiah Road, Singapore
- Operating locations: Jalan Bukit Merah and Hillview, Ang Mo Kio Avenue 3
- Support method: Check the CRAVE AI: Vibe app's Help or Support section for current contact details, email addresses, and support hours.
Pro tip: Contact support via email rather than phone or chat. Email creates a written record of your cancellation request, and you can reference this if you later dispute charges or escalate to authorities.
Escalation to regulatory bodies
If Cravebliss refuses to honour your cancellation or refund request despite documented communication, escalate to the Consumer Association of Singapore (CASE):
- Organization: Consumer Association of Singapore (CASE)
- Website: case.org.sg
- Contact method: File a complaint online or contact CASE directly with copies of your cancellation screenshots and all correspondence with Cravebliss.
CASE mediates disputes between merchants and consumers at no cost and can compel Cravebliss to refund unfair charges or honour cancellation requests if they violate the Consumer Protection (Fair Trading) Act.
Why stopee helps thousands cancel subscriptions each month
Cravebliss cancellation frustrates countless Singapore users because the process requires juggling multiple platforms and consumer law knowledge. Stopee has helped thousands of consumers cancel Cravebliss, Apple subscriptions, Google Play services, and dozens of other recurring charges by breaking down the process into clear, actionable steps. You now possess the same knowledge: precisely how to cancel based on your subscription platform, what legal protections you hold, how to claim refunds, and exactly where to escalate if Cravebliss refuses to listen.
Your subscription serves you, not the reverse. Armed with this guide, take action today, verify your cancellation, and reclaim that SGD 19.98 monthly charge for priorities that matter to you. Stopee remains your trusted resource whenever subscription confusion strikes again.