Manage London Review Of Books

How to cancel london review of books in singapore: steps, refunds and your rights

What is london review of books

London Review of Books (LRB) is a bi-weekly literary magazine that publishes in-depth essays, book reviews and cultural commentary from prominent writers across the globe. You access LRB through print subscriptions, web browsers and dedicated mobile apps on iOS and Android. The publication reaches readers in over 180 countries, including Singapore, and offers flexible subscription options to match your reading habits.

Who this guide is for

This guide is written for Singapore-based subscribers who want to cancel an LRB subscription, understand their refund options or need clarity on platform-specific cancellation steps. Whether you subscribed via the LRB website, Apple App Store or Google Play, Stopee has created this resource to walk you through each method with precision and minimal friction. You will find step-by-step instructions, pricing details, consumer protections that apply to you in Singapore and practical tips to avoid common mistakes.

Why subscribers cancel london review of books

Readers cancel LRB subscriptions for many valid reasons: budget constraints, shifting reading interests, content overlap with other publications or simply wanting to pause rather than commit to renewal. Some subscribers find the bi-weekly frequency overwhelming or prefer to purchase single issues instead. Whatever your reason, you have the right to cancel without penalty, and Stopee is here to help you navigate that process smoothly and confidently.

Your consumer rights in singapore

Singapore's Consumer Protection (Fair Trading) Act protects you when you purchase digital and print subscriptions.

Fair trading protections

Under Singapore law, merchants must display accurate terms and pricing before you pay. If LRB's refund policy promises a refund for un-delivered print issues (as their website states), that promise is enforceable. You have the right to cancel any time, and you are entitled to a refund for issues you have paid for but not yet received, provided the merchant's own terms allow it.

For digital subscriptions purchased through the Apple App Store or Google Play, the app platform's refund policy applies alongside LRB's own terms. Apple offers refunds within 14 days of purchase for most subscriptions; Google Play offers a similar window. If either platform denies your refund unfairly, you can escalate to Singapore's Consumer Association (CASE) for mediation.

What to do if LRB refuses to cancel or refund

If LRB does not respond to your cancellation request within 7 business days, or if they deny a refund you believe you are entitled to, contact the Consumers Association of Singapore (CASE). CASE offers free mediation and can investigate unfair trading complaints. You can file a complaint at www.case.org.sg or call 6100 0315. Document all email exchanges, screenshots of your subscription and proof of payment before you escalate.

Pricing and subscription plans

Below are the current subscription options available to you in Singapore, listed in the Apple App Store and on the LRB website.

Current plans and costs

Pro tip: If you pay via the App Store or Google Play, your subscription auto-renews using your stored payment method. You must cancel at least 24 hours before the renewal date to avoid being charged again. Stopee recommends setting a phone reminder 3 days before your renewal date if you are unsure whether to keep the subscription.

How to cancel london review of books

LRB offers three main cancellation routes depending on how you subscribed: via the official website, through the Apple App Store or via Google Play on Android devices.

Cancel online via the LRB website

If you subscribed directly through lrb.co.uk and set up your account with an email address and password, use the official LRB cancellation form.

1. Visit the LRB cancellation form at lrb.co.uk/cancel
   • Open the link in your web browser on any device (desktop, tablet or mobile).
2. Sign in with your LRB account email and password
   • Enter the email address you used when you created your account.
   • If you have forgotten your password, click "Forgot password?" and follow the reset link sent to your inbox.
3. Complete the cancellation form with your subscription details
   • Confirm which subscription you wish to cancel (print, digital or both).
   • Select your reason for cancelling (optional, but helps LRB improve).
   • For print subscriptions, choose whether you want a refund for un-mailed issues or prefer to receive all paid copies before your subscription ends.
4. Submit the form
   • Click the submit button and wait for a confirmation message on screen.
   • You should receive a confirmation email at your registered address within 24 hours.
5. Save your confirmation email
   • Keep this email for your records. It serves as proof that you cancelled on a specific date.

Warning: Cancelling via the website only stops subscriptions you purchased directly from LRB. If you subscribed through the App Store or Google Play, you must cancel through those platforms separately (see below). Stopping a website subscription does not automatically cancel an app subscription with the same email address.

Cancel via apple app store (iOS)

If you subscribed to LRB through the Apple App Store on an iPhone or iPad, you manage and cancel your subscription in Apple's account settings, not within the LRB app itself.

1. Open the Settings app on your iPhone or iPad
   • Find Settings in your home screen (grey icon with gears).
2. Tap your name or Apple ID at the top of the Settings menu
   • You will see your profile information and account options.
3. Select "Subscriptions"
   • This shows all active and expired subscriptions tied to your Apple ID.
4. Find "London Review of Books" in the list and tap it
   • You will see the subscription level, renewal date and current price.
5. Tap "Cancel subscription" or "Edit subscription"
   • If you see "Edit subscription", select it first, then look for the cancel option.
   • Apple will ask you to confirm. Tap "Confirm" when prompted.
6. Verify the cancellation
   • Apple sends a confirmation email to your registered Apple ID email address.
   • Your access to the LRB app continues until the end of your paid period. You are not cut off immediately.

Pro tip: Cancel at least 24 hours before your next renewal date. Apple processes subscription cancellations in near-real time, but it is safer to cancel a few days early to avoid accidental charges. Stopee recommends checking your renewal date first; it appears on the subscription management screen.

Cancel via google play (Android)

Android users who subscribed to LRB through Google Play manage cancellations within the Google Play Store app or website.

1. Open the Google Play Store app on your Android device
   • Tap the Google Play Store icon on your home screen or app drawer.
2. Tap your profile icon in the top right corner
   • You will see a menu with account and settings options.
3. Select "Payments and subscriptions"
   • This opens your subscription management page.
4. Tap "Subscriptions"
   • You will see a list of all active subscriptions.
5. Find and tap "London Review of Books"
   • The subscription details page opens, showing your renewal date and price.
6. Tap "Cancel subscription"
   • Google Play will ask why you are cancelling (feedback is optional).
   • Confirm the cancellation by tapping "Cancel subscription" again.
7. Confirm cancellation via email
   • Google sends a confirmation to your Google account email.
   • Your app access remains active through the end of your billing period.

Warning: The LRB app itself does not have a cancel button. You cannot cancel from within the app. You must use Google Play's Subscriptions menu. If you delete the LRB app from your device without cancelling the subscription first, you will still be charged at renewal.

Cancel by email or post

If you prefer written communication or encounter technical issues with the online cancellation process, you can cancel by email or post.

1. Email your cancellation request to help@mylrb.co.uk
   • Include your full name, email address on file and subscription type (print or digital).
   • State clearly that you wish to cancel your subscription effective immediately or on a specific date.
   • Request written confirmation of your cancellation.
2. Alternatively, post your request to the LRB Subscriptions office
   • LRB Subscriptions, Northampton, England (full address available on the LRB website or contact page).
   • Include your subscription details, name and the date you wish the cancellation to take effect.
   • Use registered or tracked post to prove delivery.
3. Keep copies of all correspondence
   • Save email read receipts or post tracking numbers as evidence of your cancellation request.
4. Follow up if you do not hear back
   • If LRB does not respond within 7 business days, send a follow-up email or contact their customer service line at +44 (0)1604 828700 (this is a UK number, so international call charges may apply).

What happens after you cancel

Cancellation does not mean instant disconnection. Understanding what comes next helps you plan your reading and manage any refund expectations.

Access to content after cancellation

When you cancel an LRB subscription, your access continues until the end of your paid billing period. If your subscription renews on 15 March and you cancel on 1 March, you retain full access to the app or website until 14 March at midnight. On 15 March, your access stops and you can no longer download new issues or read archived content unless you re-subscribe.

For print subscribers, cancellation does not stop issues already in the mail. LRB will deliver all copies you have paid for. If you prefer an immediate refund instead of receiving remaining issues, state this clearly when you cancel, and Stopee recommends requesting it in writing via email to create a paper trail.

Stopping automatic renewals

Once you cancel, automatic renewal for that specific channel (website, App Store or Google Play) stops immediately. You will not be charged again. However, if you hold subscriptions on multiple platforms (for example, both via the LRB website and the App Store), you must cancel each one separately. Cancelling on the App Store does not cancel your website subscription.

Pro tip: After cancellation, check your email spam folder for the confirmation message. If you do not receive a confirmation within 24 hours, log back into your account and verify that the cancellation went through. Stopee has seen cases where confirmations were filtered or lost.

Refunds and credit

LRB offers refunds for un-delivered print issues and respects platform-specific refund policies for digital subscriptions. The refund process and timeline depend on how you subscribed.

Print subscription refunds

LRB operates a "no questions asked" refund policy for un-mailed print issues. When you cancel, you can choose between two options:

• Receive all remaining issues you have paid for before your subscription ends (no refund).
• Request an immediate refund for un-mailed issues and stop receiving them.

If you choose the refund option, LRB processes it within 14 to 21 business days. The refund is credited to your original payment method (credit card, debit card or bank account). For large refunds (over S$100), contact LRB directly at help@mylrb.co.uk to confirm the refund amount and expected timeline.

Pro tip: Do not assume which option is the default. When you complete the cancellation form, LRB explicitly asks whether you want issues mailed or refunded. Select the option that suits you, and save a screenshot of your choice as backup evidence.

Digital subscription refunds (App store and google play)

Refunds for app-based subscriptions are governed by Apple's and Google's refund policies, not LRB's. Both platforms allow refunds within a limited window of your subscription purchase.

• Apple App Store: You can request a refund within 14 days of the initial purchase or renewal charge. To request a refund, go to appleid.apple.com, navigate to "Purchase history", find the LRB charge, select "Report a Problem" and choose your reason. Apple reviews your request and typically responds within 48 hours.
• Google Play: Google allows refunds within 48 hours of purchase for most subscriptions. Go to play.google.com/store/account, select "Order history", find the LRB charge, tap the three-dot menu and select "Request refund". Google processes approved refunds within 5 to 10 business days.

Warning: If you cancel your subscription after the 14-day (Apple) or 48-hour (Google) refund window, you will not receive a refund from the platform. You are entitled to continued access until the end of your billing period, but no money comes back. Plan your cancellation early if a refund is your priority.

Common mistakes to avoid when cancelling

Cancelling a subscription feels straightforward, yet many readers stumble and end up charged or confused. We understand the frustration when a simple task becomes complicated, and that is why Stopee has listed the mistakes you can prevent right now.

Deleting the app instead of cancelling

One of the most common errors is deleting the LRB app from your device without cancelling the subscription first. Deleting the app does not stop your subscription. LRB continues to charge you at renewal, and you lose the app access that would have shown you the subscription is still active. Always cancel within the app platform (App Store, Google Play or LRB website) before you delete anything.

Cancelling the wrong subscription

If you hold multiple subscriptions, ensure you cancel the correct one. For instance, if you subscribed to LRB both via the website (print) and the App Store (digital), cancelling only the App Store version leaves your print subscription active. When prompted during cancellation, confirm which type you are ending. Stopee recommends listing all your subscriptions in a spreadsheet and ticking them off as you cancel each one.

Cancelling without saving proof

Always screenshot or save your cancellation confirmation. If LRB charges you after you cancelled and you have no proof, the burden falls on you to dispute the charge with your bank. A saved confirmation email or screenshot takes 30 seconds and protects you for months. Do this immediately after you see the "Cancellation complete" message.

Not meeting platform refund deadlines

App Store refunds expire 14 days after purchase; Google Play refunds expire 48 hours after purchase. If you wait three weeks to request a refund, you will be rejected. Stopee advises submitting your refund request the same day you cancel if you want money back and are still within the window.

Ignoring renewal date notifications

Some cancellations are delayed or fail silently. Your bank or app platform will still send a renewal charge notification. Do not ignore it. If you cancelled but were charged again, use that notification as proof of the accidental renewal. Forward it to LRB or the app platform when you dispute the charge.

Before you cancel: should you keep your subscription?

Before you complete cancellation, Stopee wants to help you decide whether keeping LRB is truly the right choice for you.

Reasons to keep your subscription

• You read at least one essay or review per issue and find value in the depth of analysis.
• Access to the archive (over 10,000 pieces) justifies the annual cost of S$149.98, especially for academic research or professional writing.
• You value supporting literary journalism and independent publishing.
• The app works offline, so you can read on flights or without internet.

Reasons to cancel

• You receive the magazine but rarely open it (unread copies pile up).
• The S$149.98 annual cost stretches your budget and you prefer single-issue purchases (S$6.98-S$8.98) when something interests you.
• You can access similar long-form criticism via free sources or cheaper alternatives.
• The bi-weekly frequency feels overwhelming and you want a break.

Pro tip: If budget is the issue, consider a pause rather than cancellation. Contact help@mylrb.co.uk and ask whether LRB offers a subscription hold or holiday option. Some publishers pause billing for 1-3 months if you ask. This preserves your account and avoids re-subscription friction later.

Your cancellation checklist

Use this checklist to ensure your cancellation is complete, documented and protected.

Contact and send your cancellation letter

If you choose to cancel by post or need the official mailing address for escalation, use the address below.

Primary cancellation address

LRB Subscriptions
Northampton, England

This is the primary postal address for all subscription cancellations, refund queries and account changes for UK and Rest of World subscribers, including Singapore-based readers.

Alternative address (editorial or general enquiries)

London Review of Books
Wyn Russell Street, London, England

Use this address only for editorial submissions or non-subscription matters. For cancellations, always write to the Northampton address to ensure your letter reaches the right department.

Email contact

help@mylrb.co.uk - Use this email for all subscription queries, cancellation follow-ups and refund requests. Include your full name, subscription email and the date of your cancellation request.

Phone (international, UK number): +44 (0)1604 828700 - This line handles subscription queries for UK and overseas subscribers. Calls are charged at international rates from Singapore.

Conclusion: you are in control

Cancelling a subscription should never feel like a maze. Whether you are stepping away from LRB for a season or permanently, you have clear options, legal protections and the right to a refund if one is owed. Stopee has guided thousands of consumers through cancellations across digital and print platforms, and we know that knowledge is power. By following this guide step by step, saving your confirmation and understanding your refund window, you take full control of your subscription.

Stopee remains committed to making cancellation transparent and friction-free. If you encounter resistance from LRB or need further clarification on your rights under Singapore's Consumer Protection (Fair Trading) Act, visit stopee.com for additional resources, template letters and escalation guides. Stopee has helped thousands of consumers cancel, dispute and recover refunds, and we are here to support you too. Your time and your money matter, and your right to cancel is absolute.