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Cancel Medium: Step-by-Step Guide
How to cancel your medium membership and protect your reading rights
What you need to know about medium
Medium is a digital publishing platform where writers share articles and readers access a mix of free and paid member-only stories. A Medium membership unlocks unlimited access to exclusive content and supports writers you care about directly.
You subscribe to Medium through three main channels: the Medium website (using credit card or PayPal), Apple's App Store (iOS), or Google Play (Android). Your billing and account management differ depending on which platform you used to subscribe, so it matters where you started your membership.
How medium delivers its service
Medium operates as a web-based platform accessible at medium.com, plus native mobile apps on iOS and Android. Your subscription status and access to member-only content sync across all devices once you log in with your Medium account. However, cancelling your membership on one platform does not automatically cancel subscriptions on other platforms-you must cancel each separately if you subscribed through multiple channels.
Why cancellation timing matters
When you cancel, your access continues until the end of your current billing period. If you subscribed monthly on 15 March and cancel on 20 March, you keep full member access until 15 April. After that date, the paywall returns and you see only free stories. Understanding this grace period helps you decide whether to cancel immediately or wait until closer to your renewal date.
Your consumer rights when cancelling medium in singapore
Singapore's Consumer Protection (Fair Trading) Act protects your right to cancel subscriptions and seek refunds under specific circumstances. Medium's terms state that subscription fees are final and non-refundable, but this policy can be challenged if Medium fails to deliver the service or if you cancel within a cooling-off period that applies to your specific purchase method.
What the consumer protection act means for you
The Consumer Protection (Fair Trading) Act gives you a cooling-off period for distance contracts (like online subscriptions). If you subscribed through the Medium website or app, you have the right to cancel within a reasonable timeframe without penalty, typically 7 days. After that period, Medium's non-refund policy generally applies unless the service was misrepresented or not delivered as promised.
App Store and Google Play purchases fall under Apple and Google's terms, not Medium's alone. Apple offers a 14-day refund window for App Store subscriptions if you request refunds within that period. Google Play allows similar requests. You must contact Apple or Google directly-Medium cannot override their refund policies.
When to escalate to the consumers association of singapore
If Medium refuses to honour a refund within the cooling-off period or delivers a service that does not match its description, you can lodge a complaint with the Consumers Association of Singapore (CASE). Document your cancellation request, the date you initiated it, and any responses from Medium. CASE mediates disputes and can push Medium to comply with consumer protection laws.
How to cancel your medium membership
Your cancellation method depends entirely on where you subscribed. Stopee has guided thousands of readers through this process, and the most common mistake is cancelling in the wrong place. Below, follow the exact steps for your subscription source.
Cancel on the medium website (credit card or PayPal)
If you subscribed directly through medium.com with a credit card or PayPal account, cancel through Medium's website settings. This is the fastest method and gives you the clearest confirmation.
- Open your web browser and go to medium.com.
- Log in with the email and password you use for Medium.
- Click your profile photo or icon in the top-right corner.
- Select Settings from the dropdown menu.
- Find and click Membership & payment (or similar label, depending on your account).
- Locate your current subscription and click Cancel your membership.
- Medium may ask you why you are cancelling (optional feedback).
- Confirm the cancellation.
- You should see a confirmation message stating your membership continues until the end of the current billing period.
Pro tip: Screenshot the confirmation page or note the cancellation date. Medium sends a confirmation email, so check your inbox and spam folder immediately after cancelling.
Cancel on iOS (Apple app store)
If you subscribed through the Apple App Store on an iPhone or iPad, you must cancel within Apple's system, not Medium. Deleting the Medium app or changing your Medium password does not cancel the App Store subscription-you will continue to be charged.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the Settings menu.
- Select Subscriptions.
- Find and tap Medium (labeled as "Medium membership" or similar).
- Tap Cancel Subscription.
- Confirm the cancellation and review the end date of your membership.
Warning: Simply uninstalling the Medium app will not cancel your App Store subscription. You must cancel within the Settings app or you will be charged at the next renewal date.
Pro tip: Apple allows you to request a refund within 14 days of the charge if you cancel immediately after subscribing or if Medium failed to deliver. Visit reportaproblem.apple.com and select the Medium charge, then request a refund. Provide a reason (e.g., "did not use the service" or "charged without consent") and Apple typically processes refunds within 5 to 7 business days.
Cancel on android (Google play)
Android users who subscribed through Google Play must cancel via the Google Play app. Like Apple, cancelling within Android does not happen in the Medium app itself.
- Open the Google Play app on your Android phone or tablet.
- Tap your profile icon in the top-right corner.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Find Medium and tap it.
- Select Cancel subscription.
- Confirm and note the date your membership ends.
Warning: Uninstalling the Medium app or deleting your Medium account does not cancel your Google Play subscription. You must cancel within the Google Play app.
Pro tip: Google Play offers refunds within 48 hours of purchase for subscriptions. If you subscribed today and changed your mind tomorrow, request a refund directly in the Google Play app or at payments.google.com. After 48 hours, refunds are at Google's discretion, though you can still request one and explain your reason.
What happens after you cancel your medium membership
Cancelling your subscription and deleting your Medium account are two separate actions, and understanding the difference prevents accidental data loss or ongoing charges.
Your access after cancellation
When you cancel, Medium grants you a grace period: you keep full member access and can read unlimited stories until the end of your current billing cycle. On the renewal date (e.g., 15 April if you subscribed monthly on 15 March), your access stops. Member-only stories show a "Subscribe" prompt instead, and you revert to free-reader status.
Your reading history, bookmarks, and account profile remain intact even after your membership ends. You can still access your profile and free stories using your Medium login.
Your account and published content after cancellation
Cancelling your membership does not delete your Medium account or any stories you published. Your published articles remain publicly visible (unless you unpublish them first). Your reading list, claps, and notes on stories are also preserved.
If you want to remove your account completely or delete specific stories, you must do this manually in your account settings under Profile or Story management. Stopee advises doing this before your subscription renews to avoid paying for a membership you do not intend to use.
Will you receive a refund after cancelling medium?
Medium's standard policy is that subscription fees are final and non-refundable. However, refund eligibility depends on your subscription method, how soon after purchase you cancel, and whether you live in a jurisdiction with stronger consumer protections (like Singapore).
Web subscriptions (credit card or PayPal)
If you subscribed directly through medium.com, Medium does not issue refunds for unused time. If you cancel on 20 March and your membership renews on 15 April, you do not receive a credit for those 26 days. The fee is treated as a completed transaction.
However, if you cancel within Singapore's cooling-off period (typically 7 days for online distance contracts), you may have grounds to request a refund from Medium. Contact Medium's support with proof of your cancellation request and original subscription date. If Medium refuses, escalate to CASE (Consumers Association of Singapore).
App store (iOS) subscriptions
Apple processes refunds for App Store subscriptions through Apple's system, not Medium. You request a refund directly from Apple, and Apple approves or denies it based on your request timing and reason.
- Within 14 days of the charge: Apple typically approves refunds for "did not use the service" or "accidental purchase" reasons.
- After 14 days: Refunds are discretionary. Apple may still approve if you provide a strong reason (e.g., "service not delivered as advertised").
To request an Apple refund, visit reportaproblem.apple.com, sign in with your Apple ID, find the Medium charge, and select "Report a Problem." Choose a reason and submit. Apple responds within 5 to 7 business days.
Google play (Android) subscriptions
Google Play refunds follow a similar timeline to Apple.
- Within 48 hours of purchase: Google typically approves refunds without questions.
- After 48 hours: Refunds are at Google's discretion. Request a refund in the Google Play app and explain why you no longer want the subscription.
To request a Google Play refund, open the Google Play app, tap your profile icon, go to Payments & subscriptions, find the Medium charge, tap it, and select Request refund. Google responds within a few business days.
Medium's pricing and how it affects your cancellation
Understanding Medium's pricing structure helps you decide when to cancel and whether you are being charged fairly.
Current pricing and billing options
| Plan | Monthly cost (SGD) | Billing frequency | Cancellation impact |
|---|---|---|---|
| Monthly membership | Approximately $11-13 | Charged every month | Cancel before the next billing date to avoid renewal |
| Annual membership | Approximately $100-120 (one-time yearly charge) | Charged once per year | Access continues until the annual renewal date; no refund for unused months |
| Gift membership | Varies (purchased as gift) | One-time or monthly renewal (varies) | No guaranteed refund or credit for partial use |
| Free account | Free | N/A | No cancellation needed |
Pro tip: Always verify current pricing at medium.com before comparing rates. Medium adjusts prices by region and occasionally by promotional offers. The figures above are approximate and may have changed.
How billing frequency affects your cancellation strategy
If you subscribed on a monthly plan, you renew every 30 or 31 days and can cancel at any time to stop the next charge. If you subscribed to an annual plan, you do not renew for 12 months, but cancelling within the first 7 days may qualify you for a refund under Singapore's cooling-off rules. Stopee recommends cancelling annual subscriptions immediately if you know you will not use them for the full year, as your refund window is shorter.
Common mistakes when cancelling medium
It is frustrating to think you cancelled only to discover charges months later. The mistakes below are preventable if you know where they happen.
Mistake 1: cancelling in the wrong place
The most common error is cancelling the Medium account while the app store subscription keeps charging. You delete the Medium app, and you assume the charges stop. They do not. You must cancel within Apple Settings or Google Play, not within Medium itself.
How to avoid it: If you subscribed via an app store, cancel only via that app store. If you subscribed on the website, cancel only on the website.
Mistake 2: not confirming the cancellation
Medium and app stores send confirmation emails after you cancel. Some users do not wait for or check for this email, so they have no proof the cancellation went through. If charges continue, you have no record of when you cancelled.
How to avoid it: Take a screenshot of the cancellation confirmation immediately. Check your email (including spam) for a confirmation from Medium, Apple, or Google within minutes. Save this confirmation.
Mistake 3: assuming the free trial automatically stops
If you started with a free trial of Medium, your payment method is already on file. The trial converts to a paid subscription automatically at the end of the trial period. You must cancel before the trial ends to avoid the first charge.
How to avoid it: Mark your trial end date in your calendar and cancel 2 days before the end date. Do not wait until the last minute.
Mistake 4: not tracking multiple subscriptions
If you subscribed to Medium on both your iPhone (via App Store) and your Android phone (via Google Play), you have two active subscriptions. Cancelling one does not cancel the other. You are charged twice until you cancel both.
How to avoid it: Check your email for all Medium subscription confirmations. Note the subscription source (web, App Store, or Google Play) for each. Cancel each one separately.
Cancellation checklist before you proceed
Use this checklist to ensure you cancel Medium correctly and avoid common pitfalls.
| Step | Action | Status |
|---|---|---|
| 1 | Identify where you subscribed (website, App Store, or Google Play) | [ ] Done |
| 2 | Note your next billing date from your confirmation email or account settings | [ ] Done |
| 3 | Follow the correct cancellation steps for your platform | [ ] Done |
| 4 | Screenshot the cancellation confirmation | [ ] Done |
| 5 | Check your email for a confirmation from Medium, Apple, or Google | [ ] Done |
| 6 | Verify that you are not charged at the next billing date | [ ] Done |
When cancellation goes wrong: your next steps
If you cancelled Medium but continue to see charges, or if Medium or the app store refuses to refund you, you have options. Stopee recommends acting quickly to protect your money and rights.
Step 1: gather evidence
Collect all cancellation confirmations, screenshots, emails from Medium or the app store, and statements showing the charges. Document the date you cancelled and the dates of any charges after cancellation.
Step 2: contact medium support directly
Email Medium's support team through their website contact form. Explain that you cancelled the subscription and provide proof of cancellation. Ask for a refund of charges incurred after your cancellation date. Keep copies of all correspondence.
Step 3: contact the app store (Apple or google)
If you subscribed via an app store and charges continue, contact Apple Support or Google Play Support directly. Explain the situation and provide evidence. Request a refund for unauthorized charges.
Apple: Visit support.apple.com and select your issue. Request a refund through reportaproblem.apple.com.
Google: Visit support.google.com/googleplay and file a dispute or request a refund directly in the Google Play app.
Step 4: escalate to the consumers association of singapore (CASE)
If Medium or the app store refuses to refund unauthorized charges within 7 to 10 business days, file a complaint with CASE. CASE mediates disputes between consumers and businesses in Singapore and can compel Medium to comply with the Consumer Protection (Fair Trading) Act. Visit case.org.sg to submit a complaint.
Step 5: dispute with your bank
If all else fails, contact your bank or credit card company and dispute the charges as unauthorized after your cancellation request. Your bank can investigate and reverse charges if you provide evidence that you cancelled. This process is your final consumer protection lever.
Should you cancel or keep your medium membership?
Cancelling is the right choice if you no longer read Medium stories, prefer free content sources, or want to save money. However, if you read multiple Medium stories every week or want to support specific writers, the membership may be worth the cost. Consider this comparison before deciding.
| Reason to keep Medium | Reason to cancel Medium |
|---|---|
| You read 15+ member-only stories per month | You read fewer than 5 member stories per month |
| You want to support writers you follow | You can find the same content free elsewhere |
| You value ad-free reading and offline access (in the app) | You do not mind ads or can use ad blockers |
| Member-exclusive stories are critical to your work or learning | Your budget has tightened and you need to cut expenses |
Final steps and key takeaways
Cancelling your Medium membership is straightforward once you know which platform you subscribed through. Your access continues through the end of your billing period, and no refund applies unless you cancel within the cooling-off period or the service was not delivered as promised.
Key takeaways:
- Cancel on the platform where you subscribed: medium.com, Apple App Store, or Google Play-never in one place expecting it to cancel everywhere.
- Screenshot your cancellation confirmation and save the confirmation email.
- Your access continues until the end of your current billing cycle; cancellation does not terminate access immediately.
- Refunds are generally non-refundable but may apply within 7 to 14 days under Singapore's Consumer Protection Act or the app store's refund policies.
- If charges continue after cancellation, escalate to CASE or your bank.
Stopee has helped thousands of consumers navigate subscription cancellations and recover refunds when companies resist. If you encounter any friction cancelling Medium or need clarification on your rights as a Singapore consumer, visit stopee.com for additional guides and escalation templates. Your subscription is your money-cancel confidently and keep what is yours.