Manage Disc Golf Network

How to cancel disc golf network and understand your streaming rights in singapore

What disc golf network is and why you might want to cancel

Disc Golf Network (DGN) is a subscription streaming service dedicated entirely to disc golf. The platform delivers live tournament coverage, event replays, and instructional content to viewers across the globe, including Singapore. If you're a casual fan, a competitive tournament watcher, or a Professional Disc Golf Association (PDGA) member seeking extended coverage, DGN offers access to exclusive programming you won't find elsewhere.

That said, subscriptions add up. Whether you've found the content doesn't match your expectations, you've lost interest in the sport, or you simply want to cut costs, cancelling DGN is straightforward once you know where you bought it. At Stopee, we help you navigate every step-so you don't waste money or accidentally keep paying.

Who uses disc golf network

DGN attracts three main groups: casual viewers exploring the sport, devoted tournament fans following specific players and events, and PDGA members who want deeper coverage and exclusive access. If you're no longer part of any of these groups, or your viewing habits have changed, cancelling makes financial sense.

Why you should cancel sooner rather than later

Every day you delay cancellation is another day your subscription renews without action. Most subscriptions charge on your billing date, not when you request cancellation. That's why Stopee recommends acting immediately: cancel today, and you'll retain access until your paid period ends. Waiting even a few days could mean paying for an extra month you don't want.

Disc golf network pricing in singapore dollars

Understanding what you're paying helps you decide whether to stay or go. Here's DGN's current pricing structure converted to Singapore dollars (SGD).

Current subscription plans and costs

If you're paying Standard or Pro rates and rarely watch, cancelling saves you between S$17.40 and S$26.80 every month. Annual subscribers who cancel early may not receive a refund, but stopping future charges is the immediate priority.

How DGN pricing compares to your actual usage

Honest question: how often do you actually log in? If you're watching fewer than two tournaments per month, the cost-per-hour ratio climbs fast. Stopee's advice: track your viewing for one billing cycle, then decide. If the number doesn't justify the expense, cancel without hesitation.

Your consumer rights and protections in singapore

Singapore's Consumer Protection (Fair Trading) Act protects you when dealing with subscription services. Knowing these rights transforms you from a passive payer into an informed consumer.

What the consumer protection (Fair trading) act covers

Under Singapore law, DGN must provide clear information about subscription terms, charges, and cancellation methods before you buy. If the service misrepresents features, hides cancellation options, or charges you without consent, you have grounds to escalate. The Competition and Consumer Commission of Singapore (CCCS) investigates complaints when companies break these rules.

In practice, this means: if DGN made cancellation deliberately hard to find, or if you were charged after successfully cancelling, the CCCS backs your complaint. Document everything-screenshots of your cancellation request, email confirmations, billing statements-and file a complaint at www.cccs.gov.sg if DGN refuses to cooperate.

When and how to escalate to consumer authorities

Before escalating, exhaust DGN's support channels. Email their support team, request a response within 14 days, and keep records. If they ignore you or refuse a legitimate refund claim, file a complaint with the CCCS. Stopee has helped thousands of consumers escalate disputes when companies ignore consumer protection laws-and you can too.

How to cancel disc golf network by purchase method

The cancellation process depends entirely on where you bought your subscription. Whether you subscribed via the DGN website, Apple App Store, Google Play, Roku, or Amazon Fire, each platform has its own cancellation steps. Follow the method that matches your purchase.

Cancelling through the DGN website

If you signed up directly at discgolfnetwork.com using your email and payment card, cancel through your account settings.

1. Open your web browser and navigate to discgolfnetwork.com.
2. Log in using the email address and password you created when subscribing.
   • Pro tip: If you've forgotten your password, click "Forgot password" and follow the email reset link before proceeding.
3. Once logged in, locate your account menu (usually top-right corner or a profile icon).
4. Select "Settings," "Account," or "Billing"-exact wording varies, but you're looking for payment or subscription options.
5. Find "Active Plans," "Subscriptions," or "Current Membership."
6. Click or expand your DGN subscription entry to reveal the full details.
7. Look for a "Cancel subscription" or "End membership" button and click it.
   • Warning: Some services ask for confirmation. Read the message carefully before finalizing-you cannot undo cancellation instantly.
8. You should receive an on-screen confirmation message and a follow-up email to your registered address.
9. Save this email as proof of cancellation. Stopee recommends taking a screenshot as well.

Cancelling an iOS subscription through apple app store

If you subscribed via the Disc Golf Network app on an iPhone or iPad, Apple handles billing and cancellation. Deleting the app does not cancel your subscription-you must cancel through Apple's system.

1. Open the "Settings" app on your iPhone or iPad (not the DGN app).
2. Tap your name at the top of the screen.
3. Select "Subscriptions."
   • Pro tip: You can also access this by opening the App Store app, tapping your profile icon, and selecting "Subscriptions."
4. Find "Disc Golf Network" in the list of active subscriptions.
5. Tap on it to view details.
6. Tap "Cancel Subscription" at the bottom of the screen.
   • If you see "Cancel Free Trial," you're within a trial period-cancelling now means you won't be charged.
7. Choose your cancellation reason from the pop-up menu (required by Apple).
8. Confirm the cancellation by tapping the final confirmation button.
9. Apple will email you a cancellation confirmation. File this for your records.

Your access to DGN continues until the end of your current billing cycle. After that date, the app will likely prompt you to resubscribe, but you won't be charged automatically.

Cancelling an android subscription through google play

If you subscribe via the Disc Golf Network app on an Android phone or tablet, Google Play processes billing and manages cancellation. Like Apple, uninstalling the app does not cancel your subscription.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select "Payments and subscriptions."
4. Tap "Subscriptions" (this shows all active subscriptions tied to your Google account).
5. Find "Disc Golf Network" in the list.
6. Tap on it to open the subscription details page.
7. Select "Cancel subscription" near the bottom of the screen.
   • Warning: Google will ask why you're cancelling and may suggest pausing instead. Pausing temporarily halts charges but doesn't cancel outright; if you want to end the subscription permanently, select "Cancel" not "Pause."
8. Confirm your cancellation choice.
9. Google will send you an email confirmation to your registered Gmail account.

Your subscription remains active until your next billing date. Google does not prorate refunds for early cancellation in most cases.

Cancelling via roku, amazon fire, or other platforms

If you subscribe through a streaming device like Roku or Amazon Fire, the cancellation process differs slightly.

• Roku: Go to your Roku account online at roku.com, navigate to "Subscriptions," find Disc Golf Network, and select "Cancel." Alternatively, open the DGN app on your Roku device and look for an in-app "Manage subscription" or "Settings" option that links to Roku's subscription portal.
• Amazon Fire: Log in to amazon.com, go to "Your Account" > "Subscriptions," locate Disc Golf Network, and click "Cancel subscription." You can also cancel through the Amazon Prime Video app if DGN is listed there.

Each platform emails you a confirmation. Keep these records in case DGN or the platform charges you after cancellation.

Cancelling via postal mail (last resort)

If you cannot access your account or encounter technical barriers, DGN accepts written cancellation requests by post. This is slower but serves as a documented backup.

Send a letter to DGN's support address (which you can request by emailing support@discgolfnetwork.com) including:

• Your full name
• Registered email address associated with your DGN account
• Subscription start date (if known)
• A clear statement: "I request cancellation of my Disc Golf Network subscription effective immediately"
• Your signature

Send the letter via registered or tracked post so you have proof of delivery. Stopee recommends keeping a copy for yourself. Allow 10-14 business days for DGN to process postal cancellations, and monitor your account during this time to confirm it's cancelled.

What happens after you cancel your disc golf network subscription

Cancelling your subscription doesn't immediately cut off access-here's exactly what to expect after you hit that cancel button.

Your access period after cancellation

After you successfully cancel, you retain access to DGN content until the end of your current billing period. If you cancel on the 15th of the month but your cycle ends on the 30th, you keep watching until the 30th. This is true across all platforms: web, iOS, Android, Roku, and Fire.

Mark your calendar for the final day of access. Once that date passes, attempting to log in will either show a "subscription expired" message or prompt you to resubscribe. You won't be charged automatically after this date-that's the whole point of cancelling.

Your account and data after cancellation

Cancelling your subscription does not automatically delete your account. Your watchlist, viewing history, and profile remain on DGN's servers. If you want to remove your personal data entirely, contact DGN support directly and request account deletion. This is a separate action from cancellation.

Stopee advises requesting deletion via email to ensure you have written proof of the request. DGN should respond within 30 days and inform you whether they've deleted your data. If they ignore this request, file a complaint with the CCCS citing Singapore's Personal Data Protection Act (PDPA) requirements.

Refund policies and what you can claim

DGN's Terms of Use state that all subscription sales are final and non-refundable. However, this blanket policy has important exceptions under Singapore consumer law.

Standard refund policy and exceptions

DGN rarely issues refunds for standard cancellations. If you cancel partway through a billing cycle, you don't get your money back for unused time-this is standard in the subscription industry and generally enforceable.

Exceptions exist for:

• Duplicate charges: If DGN charged you twice in one cycle, you can claim a refund for the extra charge.
• Unresolved technical issues: If you couldn't access content for a significant portion of your billing period due to DGN's technical failure, you may claim a partial refund.
• Unauthorized charges: If your account was hacked or someone else subscribed without your consent, you can dispute the charge.

To pursue any of these exceptions, email DGN support with evidence: screenshots of duplicate charges, dates when you couldn't access the service, or proof that your account was compromised. Request a refund in writing and allow 14 days for a response. If DGN refuses and you believe the charge is illegitimate, file a chargeback with your bank.

Refunds for app store purchases

If you subscribed through Apple, Google Play, Roku, or Amazon Fire, those platforms handle refunds independently of DGN. Within 48 hours of your purchase (or sometimes up to 14 days depending on the platform), you can request a refund directly from the app store, not from DGN.

Apple App Store: Go to Settings > [Your Name] > Media and Purchases > Purchase History, find the DGN charge, tap "Report a Problem," and request a refund. Apple approves most refunds within 24 hours if you act within 48 hours of purchase.

Google Play: Open the Play Store app, tap your profile icon, select "Payments and subscriptions" > "Subscriptions," find DGN, and tap "Report a problem." Google may refund within 48 hours of your request if it's within 48 hours of your charge date.

Roku and Amazon Fire: Contact their respective customer support teams directly. Both allow refunds within a limited window, typically 48 hours to 14 days from purchase.

When to escalate to your bank or consumer authorities

If DGN refuses a legitimate refund claim or continues charging after cancellation, escalate. Contact your bank and file a chargeback dispute, explaining that you cancelled the subscription and DGN still charged you. Most banks side with consumers in these cases.

Simultaneously, file a complaint with the CCCS at www.cccs.gov.sg. Document every email exchange, screenshot of your cancellation confirmation, and billing statement showing the charge. Stopee has seen countless consumers recover unauthorized charges through these channels-you're within your rights to pursue this.

Common mistakes that keep you paying for disc golf network

Cancelling sounds simple, but one small mistake leaves you subscribed and charged. We've seen this happen countless times, and it's frustrating-especially when you thought you'd already cancelled weeks ago.

Deleting the app instead of actually cancelling

The biggest trap: deleting the DGN app and assuming you've cancelled. You haven't. The app is just software on your phone; your subscription lives on DGN's (or Apple's, or Google's) servers. Deleting the app stops notifications but doesn't stop charges. You still wake up to a surprise debit on your next billing date.

Always cancel through account settings, not by deleting the app. Stopee cannot stress this enough because it's the number-one reason people accidentally keep paying.

Cancelling on the wrong platform

If you subscribe through Apple, don't try to cancel on the DGN website. It won't work. Apple controls your subscription, not DGN. You must cancel through Apple's Subscriptions menu, period. The same rule applies to Google Play, Roku, and Amazon Fire-cancel where you were charged.

If you're unsure which platform you used, check your bank statement or email receipts. The charge name tells you everything: "Apple Media Services," "Google Play," "Amazon," or "Disc Golf Network" directly. Match that to the cancellation method above.

Cancelling just before a billing date without confirming

You cancel on the 28th, thinking you're done. But your billing date is the 30th, and the charge goes through anyway because the cancellation hasn't fully processed. This creates confusion: you cancelled, but you were still charged.

Best practice: cancel at least 3-5 days before your billing date and wait for the confirmation email. Then log back in 24 hours later to verify the subscription shows as "cancelled" or "expires on [date]." This double-check takes two minutes and prevents accidental re-charges.

Not saving your cancellation confirmation

You cancel, you see the confirmation message, and you close your browser. Weeks later, DGN charges you again. You don't have proof you cancelled, so customer service tells you to resubmit your request. Meanwhile, you've lost a month's fees.

Every cancellation should end with a saved confirmation: take a screenshot, save the email DGN or the app store sends you, or write down the confirmation number and date. This is your evidence if a dispute arises. Stopee recommends keeping these records in a folder labelled "Cancellations" for 12 months after the charge stops.

Cancellation checklist for disc golf network

Use this checklist to ensure you've completed every step of cancelling DGN without mistakes.

Summary and next steps with stopee

Cancelling Disc Golf Network is a five-minute task if you know the process-and now you do. Whether you subscribed on the DGN website, Apple App Store, Google Play, Roku, or Amazon Fire, you have a clear, step-by-step path to cancel without losing money to unexpected charges.

Remember the core rules: cancel on the platform where you subscribed, save your confirmation, and verify cancellation 24 hours later. If DGN refuses a legitimate refund claim or continues charging after cancellation, escalate to your bank or the CCCS-your consumer rights are backed by Singapore law.

Stopee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges. If you're unsure about any step, or if DGN gives you trouble, Stopee (stopee.com) provides detailed guidance for every streaming and subscription service. Your money matters. Take control of your subscriptions today.