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44%
of subscribers have experienced a 'commercial trap' experience
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Cancel Fakehub: The Right Way
How to cancel fakehub and avoid hidden charges: your complete singapore guide
What fakehub is and why you might want to leave
Fakehub is an adult streaming platform that operates on an automatic renewal subscription model. You purchase membership access through their website or via mobile app stores (Apple App Store or Google Play), and your account renews automatically each billing cycle unless you cancel before the renewal date. Understanding how Fakehub works is the first step toward taking control of your subscription and avoiding unexpected charges on your bank statement.
How the subscription model works
Fakehub attracts new members with a 7-day free trial on web-based subscriptions. After this trial period ends, your membership converts to a paid plan automatically. The platform offers multiple subscription lengths-from monthly to annual plans-with pricing that varies depending on whether you subscribe directly or through third-party app stores. At Stopee, we help consumers like you navigate these automatic renewal traps by providing clear, step-by-step guidance on cancelling before unwanted charges hit your account.
Why cancellation matters
Many subscribers in Singapore report that Fakehub charges continue even after they believe they have cancelled. This happens because cancellations made through different platforms (website versus Apple App Store versus Google Play) are handled separately, and missing even one platform leaves your subscription active. At Stopee, we've documented cases where customers were charged multiple times because they cancelled on one platform but not the others. Knowing the correct cancellation method for your specific subscription method prevents these frustrating duplicate charges.
Your consumer rights under singapore law
Singapore's Consumer Protection (Fair Trading) Act protects you when you purchase online subscriptions like Fakehub. You have specific rights that Fakehub must respect, even though they may not advertise them prominently.
What the law guarantees you
Under the Consumer Protection (Fair Trading) Act, goods and services must be supplied with reasonable care and skill. Fakehub must clearly disclose trial terms, renewal dates, and cancellation procedures before you are charged. If Fakehub continues charging you after you have cancelled, or if they make cancellation intentionally difficult, you may have grounds to dispute these charges. The law also requires that Fakehub honour cancellation requests made through reasonable methods, including email or their official contact channels. Stopee encourages you to document every cancellation attempt with screenshots and confirmation emails so you have proof if you need to escalate the matter to the Consumers Association of Singapore (CASE) or your bank.
Escalation paths if fakehub refuses to refund
If Fakehub ignores your cancellation requests or refuses to refund charges you believe are incorrect, you have options. First, dispute the charges directly with your credit card company or bank; most banks will reverse fraudulent or unauthorised subscription charges within 30 to 60 days. If direct negotiation with Fakehub fails, you can file a complaint with the Consumers Association of Singapore (CASE), which investigates unfair trading practices. CASE can mediate disputes and, in serious cases, recommend regulatory action. At Stopee, we recommend keeping detailed records of all communication attempts because this documentation strengthens your case if you escalate beyond Fakehub's customer service.
Fakehub pricing in singapore dollars
Fakehub offers multiple subscription tiers with prices that vary depending on commitment length and whether you subscribe directly or through app stores. Understanding the exact cost of your plan helps you decide if cancellation is the right choice and ensures you are not being overcharged.
| Subscription plan | Billing period | Price (SGD) | Monthly cost |
|---|---|---|---|
| Monthly (direct) | 30 days | S$40.44 | S$40.44 |
| 3-month package | 3 months | S$80.80 | S$26.93 |
| 6-month package | 6 months | S$134.66 | S$22.44 |
| 12-month package | 12 months | S$242.19 | S$20.18 |
| App Store (monthly) | 30 days | S$40.49 | S$40.49 |
| App Store (annual) | 12 months | S$148.49 | S$12.37 |
Annual plans offer the best value per month, but they also lock you into a 12-month commitment. If you are unsure whether you will use Fakehub beyond the first month, the monthly plan is safer even though it costs more per month. Stopee recommends calculating how many months you actually plan to use the service before committing to longer plans, because early cancellation does not entitle you to a pro-rata refund.
How to cancel fakehub: step-by-step for each platform
Cancellation methods differ dramatically depending on whether you subscribed directly through Fakehub's website, via Apple App Store, or via Google Play. You must cancel on the same platform where you subscribed, or your membership will continue to renew and charge you.
Cancel via the fakehub website (desktop and mobile web)
If you subscribed directly on Fakehub's website using your credit card or PayPal, follow these steps to cancel. This is the most straightforward cancellation method and usually results in an immediate confirmation email.
- Open your web browser and go to Fakehub's website.
- Click the login button and enter your email address and password.
- If you have forgotten your password, use the "Forgot Password" link to reset it before proceeding.
- Once logged in, look for "Account Settings," "My Account," or "Subscription" in the top navigation menu or user profile dropdown.
- This menu location varies slightly depending on your device, so scroll or tap the menu icon if you do not see it immediately.
- Navigate to the "Membership," "Subscription," or "Billing" section.
- You should see your active subscription listed with the next renewal date prominently displayed.
- Click or tap "Cancel," "End Membership," or "Cancel Subscription."
- Warning: Fakehub may ask you to confirm your cancellation or offer you a discount to stay. Do not accept the discount unless you genuinely want to continue your subscription.
- Confirm your cancellation and wait for a confirmation message on screen.
- Pro tip: Take a screenshot of the confirmation page immediately, as this serves as proof if disputes arise later.
- Check your email inbox (and spam folder) within 5 minutes for a confirmation email from Fakehub.
- This email should state the exact date your subscription will end (usually the end of your current paid period) and confirm that no future charges will occur.
- Save this confirmation email and take a second screenshot for your records.
- Monitor your bank or credit card statement for at least two billing cycles to ensure charges have stopped.
Cancel via apple app store (iPhone and iPad)
If you subscribed to Fakehub through the Apple App Store, you must cancel through Apple's subscription management system, not through Fakehub itself. Apple handles all billing and cancellation for app store subscriptions, so Fakehub cannot cancel your subscription for you.
- On your iPhone or iPad, open the Settings app.
- Do not open the App Store app; Apple's subscription settings are in Settings, not in the App Store application.
- Scroll down and tap "iTunes & App Store" or "App Store" (the label varies by iOS version).
- If you see multiple Apple ID sections, make sure you are in the correct section for your Apple ID account.
- Tap your Apple ID profile picture at the top of the screen.
- You may need to authenticate with your Apple ID password or Face ID to proceed.
- Tap "Subscriptions."
- This screen shows all active and recently cancelled subscriptions linked to your Apple ID.
- Find and tap the "Fakehub" subscription in the list.
- If you do not see Fakehub listed, scroll down to check "Expired Subscriptions" or verify you are viewing the correct Apple ID account.
- Tap "Cancel Subscription" or "Edit Subscription," then select "Cancel."
- Warning: Apple may offer you a discounted renewal price. Ignore this unless you want to continue; cancelling means selecting the final "Confirm Cancellation" button.
- Apple will ask you to confirm your cancellation reason. Select a reason (or skip this step) and tap "Cancel Subscription" again.
- You will see a final confirmation message stating your subscription is cancelled.
- Take a screenshot of the cancellation confirmation.
- Pro tip: Your subscription remains active until the end of your current billing cycle, so you will retain access until that date, but no renewal charge will occur after.
Cancel via google play store (Android)
Google Play subscriptions work similarly to Apple's system: Google controls billing and cancellation, not Fakehub. You must cancel through Google Play settings on your Android device or via the Google Play web interface.
- On your Android device, open the Google Play Store app.
- Make sure you are signed into the Google account that is linked to your Fakehub subscription.
- Tap the profile icon in the top right corner (usually your profile photo or initial).
- If you do not see the profile icon, tap the three horizontal lines (menu) first, then scroll to find your profile option.
- Tap "Manage your Google Play account" or "Account."
- This opens your Google Play account management page.
- Tap the "Subscriptions" or "Payments and subscriptions" tab at the top of the screen.
- You will see a list of all active subscriptions on your Google account.
- Find and tap "Fakehub" in the active subscriptions list.
- If Fakehub does not appear, you may be signed into the wrong Google account or your subscription may already be expired.
- Tap "Cancel subscription."
- Google Play will ask you to confirm and may offer you a discount or special offer to stay.
- Follow the on-screen prompts to complete the cancellation.
- Warning: Do not tap any "Renew" or discount buttons; select only the "Cancel" option.
- Take a screenshot of the cancellation confirmation page.
- Your access ends at the close of your current paid period, but you will not be charged again after cancellation is confirmed.
What happens to your fakehub account after you cancel
Cancellation does not mean immediate access loss, and understanding the post-cancellation timeline prevents confusion and unwanted charges.
Your access after cancellation
After you cancel, your Fakehub membership remains active until the end of your current billing period. If you paid for a monthly subscription on 1 January and your renewal date is 1 February, cancelling on 15 January means you keep access until 1 February, but no charge will occur on that renewal date. Your account data, watch history, and saved preferences usually remain stored on Fakehub's servers even after cancellation, though you will not be able to log in once your access expires. If you ever decide to resubscribe, Stopee recommends waiting at least 30 days to ensure the original subscription is fully closed before signing up again, as immediate resubscription sometimes triggers billing errors.
Monitoring your account after cancellation
Do not assume cancellation is complete until you verify it independently. Set a calendar reminder for your original renewal date and check your bank statement on that day to confirm no charge appears. If a charge does appear after cancellation, contact your bank immediately to dispute it and provide them with your cancellation confirmation emails as evidence. At Stopee, we recommend checking your subscription status once per week for the first month after cancellation to catch any billing errors early, when they are easiest to reverse.
Refunds: what you can expect from fakehub
Fakehub's refund policy is deliberately vague, and most customers discover this only after they request a refund and are refused.
Refunds during the 7-day trial
Fakehub offers a 7-day free trial for new web-based subscribers. If you cancel within this 7-day window, you will not be charged at all. This is the only scenario in which you are guaranteed not to pay. Many users do not realise the trial has ended until they see a charge on their statement, so Stopee strongly recommends setting a phone reminder for day 6 of your trial if you are uncertain about continuing.
Refunds after the trial ends
Once your 7-day trial ends and your subscription converts to a paid plan, Fakehub does not offer explicit refunds in their publicly available terms. Consumer reports from Singapore and other markets indicate that Fakehub routinely refuses refund requests, telling customers "we do not offer refunds" even when customers claim they did not authorise the subscription. Warning: Fakehub does not offer pro-rata refunds if you cancel mid-month; you pay for the full month regardless of when you cancel. If you believe you were overcharged or charged without your consent, disputing the charge with your bank is often more successful than requesting a refund directly from Fakehub. Your bank can reverse unauthorised or fraudulent charges under consumer protection rules, even if Fakehub refuses.
Common mistakes when cancelling fakehub
Cancelling a subscription sounds simple, but Fakehub's multi-platform structure creates genuine confusion even among careful consumers. Learning from others' mistakes helps you avoid costly errors.
Cancelling on only one platform
If you subscribed via both the website and the Apple App Store, you must cancel on both platforms, or charges will continue from whichever platform you ignored. Many customers cancel on the website and forget to cancel via Apple, then receive a surprise charge when Apple renews two weeks later. Before you cancel, log into every platform where you might have an active Fakehub subscription and check each subscription status. At Stopee, we have documented cases where customers cancelled on one platform four times, each time thinking they were done, only to be charged again from a second platform they had completely forgotten about.
Not saving cancellation confirmations
Cancellation confirmations can be easy to lose-you delete an email, your screenshot gets lost in a full phone camera roll, or you forget which email address you used. Save every cancellation confirmation by forwarding it to a separate email folder titled "Subscriptions - Cancellations" or by taking screenshots and storing them in your phone's Photos app with descriptive names (e.g., "Fakehub cancelled 2024-01-15"). If a charge appears after cancellation, these confirmations are your strongest evidence that you cancelled in good faith, and banks rely on them when investigating disputes.
Cancelling too late in your billing cycle
Cancellation takes effect immediately in most cases, but the timing of your next renewal depends on your exact billing date. If your renewal date is 1 February and you cancel on 31 January, you will almost certainly be charged for one final month. Cancellation is most effective when done at least 5 to 10 days before your renewal date, giving both Fakehub and your payment processor time to process the cancellation. At Stopee, we recommend cancelling as soon as you decide you no longer want the subscription, rather than waiting until the last possible day.
Checklist: ensure your fakehub cancellation is complete
Use this checklist to verify that your cancellation was successful and no further charges will occur.
| Cancellation step | Status | Notes |
|---|---|---|
| Cancelled on all platforms | Done / Not done | Website, Apple App Store, Google Play checked and cancelled where active. |
| Received confirmation email | Done / Not done | Screenshot saved and email forwarded to cancellation folder. |
| Verified renewal date | Done / Not done | Confirmed the last date you will have access and the expected final charge date. |
| Set bank statement reminder | Done / Not done | Calendar reminder set for renewal date to check for unexpected charges. |
| Checked subscription status 1 week later | Done / Not done | Logged back in to Fakehub or app store to confirm cancelled status still shows. |
| Confirmed no charge on renewal date | Done / Not done | Bank and credit card statements reviewed; no Fakehub charge appears. |
Contact information for cancellation correspondence
If you need to escalate a cancellation dispute or request a refund, Fakehub provides specific mailing addresses for customer correspondence. Email support is not explicitly listed, so postal mail remains the most documented contact method.
Send cancellation or refund disputes to
For formal cancellation requests or refund disputes that Fakehub customer service has ignored, send written correspondence to their Los Angeles mailing address. Include your account email, the dates of any charges you dispute, and a copy of your cancellation confirmation. Keep a copy of everything you send and consider using registered mail or a courier with tracking so you have proof of delivery.
For operational inquiries or escalations, Fakehub's Dublin Operations Center also accepts correspondence, though the Los Angeles address is typically used for billing matters.
Note: Postal correspondence moves slowly; response times from Fakehub typically range from 2 to 6 weeks. If your renewal date is approaching, simultaneous dispute with your bank accelerates refund decisions.
When to escalate beyond fakehub: regulatory contacts in singapore
If Fakehub ignores your cancellation requests or refuses to refund disputed charges, you have external options that carry legal weight.
File a complaint with CASE
The Consumers Association of Singapore (CASE) investigates complaints about unfair trading practices, including aggressive billing and refused cancellations. You can file a complaint online at case.org.sg or visit their office in person. CASE can mediate disputes and escalate serious cases to the Ministry of Consumer and Food Safety. Include all cancellation confirmations, bank statements showing disputed charges, and records of every cancellation attempt in your CASE complaint.
Dispute charges with your bank
Your bank or credit card company has a legal obligation under the Banking Regulation Act to investigate disputed transactions and reverse unauthorised or fraudulent charges. Contact your bank's dispute department immediately if you are charged after cancellation, and provide them with your cancellation confirmation emails. Most banks reverse confirmed fraudulent charges within 30 to 60 days.
Final recommendation: is cancelling fakehub right for you
Cancelling Fakehub makes sense if you no longer use the service or if the subscription cost no longer fits your budget. The 7-day free trial is genuinely free if you cancel within the window, but automatic renewal charges are difficult to reverse after they occur. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover funds by following proper cancellation procedures and knowing their rights under Singapore consumer law. Whether you decide to cancel now or continue your subscription, you are in control of your spending-not the algorithm or automatic renewal system.
Take action today: log into your Fakehub account (or the app store where you subscribed) right now, locate your subscription, and click cancel if you have decided to leave. Then save every confirmation, set a calendar reminder for your renewal date, and monitor your bank statement for at least two billing cycles. At Stopee (stopee.com), we believe every consumer deserves clear, jargon-free guidance on managing their subscriptions, and we are here to support you through the entire cancellation process.