Manage Glassdoor

How to cancel glassdoor in singapore and protect your data

What glassdoor is and why you might cancel

Glassdoor is a career research platform where employees and job seekers share company reviews, salary data, interview questions and job listings. You use it to research employers, prepare for interviews and discover salary benchmarks in your industry.

The core job search features are free; however, Glassdoor offers premium subscription tiers that unlock additional salary insights and advanced job alerts. If you signed up for a paid plan and no longer need it, or if you're concerned about your personal data on the platform, cancelling is straightforward - but the process depends on where and how you subscribed.

When cancellation makes sense

You might cancel because you've landed a new job, found your ideal employer, or simply want to reduce subscription costs. Others cancel to protect their privacy or remove their account from the platform entirely. Whatever your reason, Stopee is here to guide you through the exact steps and help you avoid the common traps that catch users off guard.

Free vs. paid access on glassdoor

Most Glassdoor features - job browsing, company reviews and basic salary data - are completely free. Premium paid subscriptions add features like enhanced salary filtering, saved job alerts and priority job recommendations. If you only use the free features, you have nothing to cancel; if you subscribed to premium, you'll need to follow the steps in this guide.

How to cancel glassdoor on desktop and mobile

Your cancellation method depends on where you subscribed: directly on Glassdoor.com, or through Apple App Store or Google Play.

Cancel through glassdoor.com on desktop

This is the most straightforward route if you subscribed directly on the website.

1. Log in to your Glassdoor account at glassdoor.com using your email and password.
2. Click your profile icon in the top-right corner and select Account Settings.
3. Navigate to the Subscriptions or Billing tab.
4. Find your active subscription and select Cancel Subscription or Manage Subscription.
5. Follow the on-screen prompts to confirm your cancellation. Glassdoor may ask why you're leaving - this is optional feedback.
6. Once confirmed, you will receive a confirmation email. Keep this for your records.

Pro tip: Do this on a desktop browser rather than the mobile app, as the subscription management interface is clearer and less prone to accidental clicks.

Cancel through apple app store (iOS)

If you subscribed to Glassdoor through the Apple App Store, you must cancel from the App Store itself, not from within the Glassdoor app or website.

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top of the screen.
3. Select Subscriptions.
4. Find and tap Glassdoor in the active subscriptions list.
5. Tap Cancel Subscription and confirm your choice.
6. Apple will send you a confirmation email. Your access continues until the current billing period ends.

Warning: Cancelling Glassdoor in Settings will not appear in your Glassdoor account settings page. Apple manages the subscription independently, so always cancel through Settings, not through the app itself.

Cancel through google play store (Android)

Android users must also cancel through Google Play, not within the Glassdoor app.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select Payments and subscriptions.
4. Tap Subscriptions.
5. Find and tap Glassdoor.
6. Select Cancel subscription and confirm.
7. Google will email you a confirmation. Your access ends at the end of your current billing cycle.

Pro tip: If you have both Apple and Android devices and subscribed on both, you'll need to cancel separately on each platform. Stopee recommends checking both subscription accounts to avoid unexpected charges.

What happens after you cancel your subscription

Cancelling your subscription is not the same as deleting your account, and understanding the difference protects you from surprises.

Your access and billing after cancellation

Once you cancel, Glassdoor stops renewing your subscription at the next billing date. You retain access to premium features until your current billing period expires. After that date, you automatically revert to free-tier access - no additional action needed.

Your payment method is no longer charged. If you cancel mid-cycle (for example, on day 15 of a 30-day subscription), you do not receive a pro-rata refund; your access simply ends on day 30.

Your account and personal data remain

Cancelling your subscription does not delete your Glassdoor account. Your profile, saved jobs, salary submissions, company reviews and interview contributions remain on the platform indefinitely.

If you want to remove your personal data or delete your account entirely, you must take a separate action using Glassdoor's Data Request Form or Help Center. Stopee advises you to do this proactively if privacy is your concern.

How to delete your glassdoor account completely

To request full account deletion and personal data removal, visit Glassdoor's Help Center and submit a privacy or data deletion request. Glassdoor does not maintain a physical office or postal address in Singapore; all requests must be submitted online.

1. Log in to your Glassdoor account.
2. Visit the Help Center (help.glassdoor.com or the support link within your account).
3. Search for "Delete my account" or "Data deletion request".
4. Complete the Privacy Request Form with your email and account details.
5. Glassdoor typically responds within 30 days. Keep your confirmation email.

Warning: Account deletion is permanent and cannot be reversed. Once deleted, you lose access to all saved jobs, reviews and salary data associated with that account.

Will you get a refund after cancelling glassdoor

Refund eligibility depends on your subscription method and the reason for cancellation.

Glassdoor's refund policy

Glassdoor does not publicly advertise a standard refund policy for change-of-mind cancellations. If you cancel partway through a billing cycle, you do not automatically receive a pro-rata refund. Your access simply ends on the original expiry date.

However, if you were incorrectly billed, charged twice, or notice an error on your invoice, you have legitimate grounds to request a refund.

Refunds via apple app store or google play

If you subscribed through an app store, contact that store for refunds, not Glassdoor directly.

• Apple: Open Settings > Tap your name > Subscriptions > Select Glassdoor > Scroll down and tap "Report a Problem" > Request a refund. Apple reviews requests made within 60 days of purchase.
• Google Play: Open Google Play Store > Profile icon > Payments and subscriptions > Subscriptions > Select Glassdoor > Tap "Report a problem" > Request a refund. Google processes requests made within 14 days of purchase.

Pro tip: App stores are more generous with refunds than Glassdoor directly. If you subscribed via Apple or Google and cancel within their refund window (60 days for Apple, 14 days for Google), you have a reasonable chance of a refund.

Billing errors and your rights in singapore

Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to challenge incorrect charges and billing errors. If Glassdoor billed you twice, charged the wrong amount, or continued billing after you requested cancellation, you can escalate your complaint to the Competition and Consumer Commission of Singapore (CCCS).

1. Document the error: take screenshots of your billing history and emails.
2. Contact Glassdoor support directly via their Help Center with your evidence.
3. If Glassdoor refuses to refund, file a complaint with the CCCS (cccs.gov.sg).

Glassdoor subscription plans and pricing in singapore

Understanding what you're paying for helps you decide whether the premium tier is worth your money.

Free vs. premium tiers

Current pricing in singapore

Glassdoor does not publish a fixed Singapore (SGD) price list. Premium subscription costs vary by region and are often shown at checkout or within your account. Typical premium plans in Asia-Pacific range from SGD 10-20 per month or SGD 100-150 annually, but Stopee recommends confirming the exact amount in your account billing page before cancelling.

To check your current subscription cost, log into your account and navigate to Account Settings > Subscriptions or Billing. Your invoice will show the SGD amount you agreed to pay.

Common mistakes people make when cancelling glassdoor

Cancelling should be simple, but rushing through the process or misunderstanding where your subscription lives can lead to unexpected charges and frustration.

Mistake 1: cancelling in the app instead of the app store

Many users try to cancel their subscription within the Glassdoor app itself. The app has no cancellation option; this only creates confusion and leaves your subscription active.

What you should do: Always cancel through the app store (Apple Settings or Google Play Store), not within the app. Stopee makes this clear because it's the single most common error.

Mistake 2: assuming your account is deleted when you cancel

Cancelling your subscription only stops billing. Your profile, reviews, salary submissions and saved jobs remain public on Glassdoor.

What you should do: If you want your data removed, submit a separate Data Deletion Request through the Help Center. Do not assume cancellation equals deletion.

Mistake 3: cancelling without checking your billing date

If you cancel on day 5 of a 30-day cycle, you do not receive a refund for the remaining 25 days. Your access simply ends on day 30.

What you should do: Check your next billing date before cancelling. If you're near the end of your cycle, cancelling immediately makes sense. If you're early in the cycle, consider waiting until closer to the renewal date to minimise wasted payment.

Mistake 4: not keeping your cancellation confirmation

Glassdoor sends a confirmation email when you cancel. If billing errors occur later, this email proves you attempted to cancel.

What you should do: Save the confirmation email and any receipt screenshots for at least 90 days. If you see unexpected charges after cancellation, contact your app store or Glassdoor with this evidence.

Your consumer rights and protections in singapore

Singapore law protects you as a consumer, even when dealing with overseas digital services like Glassdoor.

Consumer protection (Fair trading) act

The Consumer Protection (Fair Trading) Act (CPFTA) prohibits unfair contract terms, misleading claims and unilateral contract changes. It applies to digital services and subscriptions.

Under the CPFTA, Glassdoor cannot:

• Charge you for a subscription you did not authorise.
• Make cancellation deliberately difficult or hidden.
• Continue billing after you request cancellation.
• Misrepresent what features the premium tier includes.

Lemon law protections

While Singapore's Consumer Guarantees in the Sale of Goods Act focus on physical goods (not digital services), you retain general protections if Glassdoor's service fails to deliver what was promised (for example, if salary data is incorrect or job alerts don't function).

What to do if glassdoor violates your rights

1. Document the issue: take screenshots of your billing, emails and the problem.
2. Contact Glassdoor Support via the Help Center with a clear, calm explanation.
3. If Glassdoor does not respond within 7 days or refuses to help, escalate to the Competition and Consumer Commission of Singapore (CCCS) at cccs.gov.sg.
4. File a complaint with the CCCS. Include your screenshots, emails and proof of payment.

Pro tip: The CCCS takes billing disputes and unfair contract terms seriously. Most complaints are resolved within 30 days if you have clear evidence.

Step-by-step cancellation checklist for glassdoor

Use this checklist to ensure you cancel correctly and avoid missing any steps.

Should you keep or cancel your glassdoor subscription

Before you cancel, consider whether the premium features genuinely serve your job search goals.

Reasons to keep your subscription

• You are actively job hunting and advanced salary filtering helps you target roles with competitive pay.
• You rely on priority job alerts to get roles before other candidates.
• You are preparing for interviews and find the expanded interview tips valuable.
• Your employer is paying for it (some companies provide Glassdoor Premium to staff).

Reasons to cancel

• You've landed a new job and no longer need the platform.
• You've found your ideal employer and no longer need to explore options.
• Free-tier features are sufficient for your needs.
• You want to reduce monthly subscription costs.
• You prefer alternative platforms like LinkedIn or Indeed for job searching.

Pro tip: Try pausing your subscription for a month instead of cancelling permanently. Log back in after 30 days and reassess whether you need premium access. Glassdoor sometimes offers discounts to returning subscribers.

How stopee helps you cancel subscriptions safely

Cancelling digital subscriptions should not require a PhD in detective work. Yet many companies deliberately hide cancellation steps, offer confusing terminology and leave you unsure whether you've actually cancelled.

Stopee (stopee.com) exists to solve this exact problem. Our guides cut through the confusion by providing step-by-step instructions tailored to Singapore law and practice. Whether you're cancelling Glassdoor, streaming services, productivity apps or fitness memberships, Stopee gives you the clearest path to cancellation while protecting your rights.

We know the common traps - the "cancel in Settings, not in the app" rule, the difference between cancelling and deleting, the refund windows that vary by payment platform. Stopee has helped thousands of Singapore consumers cancel subscriptions without overpaying, losing access unexpectedly or falling victim to hidden auto-renewal clauses.

When you're ready to cancel Glassdoor or any other subscription, Stopee is your trusted guide. Visit stopee.com today and take back control of your subscriptions and your wallet.