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How to cancel UFC fight pass: your step-by-step guide for singapore subscribers

What is UFC fight pass and why you might cancel

UFC Fight Pass is a subscription video streaming service that gives you access to live events, exclusive fights, fight replays, and a deep archive of past UFC content. You can watch on the UFC app (iOS or Android) or through UFC.com directly from your web browser in Singapore.

You might be considering cancellation for many reasons: maybe you have finished watching the content you wanted, your budget has tightened, or you simply prefer watching fights through another platform. Whatever your reason, cancelling should be straightforward. At Stopee, we believe you deserve a simple, transparent process without hidden obstacles or surprise charges.

How UFC subscriptions work in singapore

UFC offers flexible monthly and annual plans in Singapore Dollars (SGD). You can subscribe directly through UFC.com, or through your device's app store (Apple App Store or Google Play). Each pathway has its own cancellation process, which we will walk you through step by step.

When you subscribe through an app store, Apple or Google handles your billing and renewal. When you subscribe directly on UFC.com, UFC manages your payments. This matters when you cancel, because each route has different rules.

Your consumer rights in singapore

Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to cancel within a reasonable time if terms are not clearly disclosed. If UFC charges you after you cancel, or if you discover billing errors, you can escalate to the Consumers Association of Singapore (CASE) if UFC does not respond to your complaint within 30 days.

Stopee recommends keeping all receipts, confirmation emails, and cancellation notices. These documents protect you if any dispute arises after you cancel.

Your UFC cancellation options: choose your method

You have three main ways to cancel: through the App Store (if you subscribed via iOS), through Google Play (if you use Android), or directly via UFC.com. Pick the method that matches how you originally subscribed.

Cancel through apple app store (iOS)

If you subscribed to UFC Fight Pass or the Ultimate subscription on your iPhone or iPad, you manage cancellation through Apple's settings, not through the UFC app itself.

1. Open Settings on your iOS device.
2. Tap your name at the top of the screen.
3. Select Subscriptions.
4. Find and tap UFC or UFC Fight Pass.
5. Tap Cancel Subscription or Turn Off Auto-Renewal (depending on your iOS version).
6. Confirm your cancellation choice.

Pro tip: Cancel at least 24 hours before your renewal date to avoid being charged for another billing period. Your access continues until the end of your current paid month or year.

You can verify the UFC app on the App Store here: UFC on the App Store (Singapore).

Cancel through google play (Android)

Android users who subscribed through Google Play follow a similar but slightly different process.

1. Open the Google Play app on your Android device.
2. Tap the menu icon (three horizontal lines) in the top left corner.
3. Select Payments and subscriptions.
4. Tap Subscriptions.
5. Find UFC and tap on it.
6. Tap Cancel Subscription.
7. Follow the prompts to confirm.

Warning: After you cancel on Google Play, your subscription stops renewing, but you keep access for the remainder of the current billing period. You will not receive a refund for unused days.

Cancel directly through UFC.com

If you subscribed directly on the UFC website (not through an app store), you cancel through your UFC account dashboard.

1. Visit UFC.com and sign in with your account credentials.
2. Navigate to My Account or Account Settings.
3. Select Subscriptions.
4. Click Cancel Subscription next to your active plan.
5. Confirm the cancellation and note the effective date.

Alternatively, you can email your cancellation request to UFCTVSupport@UFC.com with your account email and order number. Keep a copy of your email for your records.

Pro tip: Use the website method whenever possible, because it provides an instant digital confirmation. Email cancellations can sometimes be delayed or lost.

What happens immediately after you cancel

Cancelling your subscription is an emotional moment, so we want you to know exactly what changes and what stays the same.

Your access during the notice period

Your cancellation becomes effective at the end of your current billing cycle. If you have 15 days left on your monthly subscription, you keep full access to all fights, events, and replays for those 15 days. You do not lose access the moment you click cancel.

This grace period applies whether you cancel through an app store or directly through UFC.com. The one exception: if you contact support by email, note the date they confirm your cancellation, because that is your official effective date.

Auto-renewal and future charges

Once you cancel, auto-renewal is disabled permanently. UFC will not charge you again after your current period ends. Your payment method will not be charged, and no surprise invoices will appear on your credit card or bank statement.

If you see a charge after you believe you have cancelled, it usually means your cancellation did not process (especially common with email requests). Contact UFC support immediately with proof of cancellation.

Your account, data, and watch history

Cancelling your subscription does not delete your UFC account. Your watch history, saved fights, and account details remain on the platform indefinitely unless you take separate action to delete your account. If you want your account completely removed, contact UFCTVSupport@UFC.com and request full account deletion.

Refund policy for UFC subscriptions in singapore

Refunds are the most confusing part of cancellation, so Stopee wants to be crystal clear about what you can and cannot reclaim.

Direct UFC.com purchases (14-day consumer right)

Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to cancel direct purchases within 14 calendar days from the date you bought your subscription. If you cancel within this window, UFC must refund the full amount paid.

After 14 days, UFC's standard policy is no refunds. However, you may request a goodwill or prorated refund (refund for unused days) if you contact support within 30 days of purchase and explain your reason. Stopee has seen supporters succeed with this approach when the reason is compelling (e.g., technical issues, unexpected life circumstances).

Warning: Do not wait more than 30 days to request an exception refund. After that period, UFC typically declines all refund appeals.

App store (Apple) and google play refunds

If you subscribed through Apple App Store or Google Play, Apple and Google control the refund process, not UFC. You must request refunds directly from Apple or Google, not from UFC support.

• Apple App Store: Sign into your Apple ID, go to Account Settings → Purchase History, find the UFC charge, and tap Report a Problem. Apple usually grants refunds within 48 hours if you request within 90 days of purchase.
• Google Play: Open Google Play, tap your profile icon → Payments and subscriptions → Payments → Find the UFC charge, tap Report a Problem, and explain why you want a refund. Google decides within 5 to 7 days.

Refund success rates are higher if you request within 7 days of purchase. After 90 days, both Apple and Google rarely approve refunds.

Refunds if UFC cancels your access

If UFC terminates your account (for example, due to breach of their Terms of Use), they may issue a prorated refund for the unused portion of your current billing period. This is not guaranteed, but Stopee recommends asking for one in writing if this situation occurs.

UFC subscription plans and pricing in singapore

Understanding your current plan helps you decide whether cancellation makes sense or if a cheaper option would suit you better.

Current UFC plans available in SGD

Pro tip: If you watch UFC regularly, the annual plan saves you roughly S$149 compared to 12 monthly payments. If you only watch occasional events, the Fight Pass plan or single PPV purchases are cheaper.

Prices shown are current as of this publication and may change. Always confirm pricing in your app store before subscribing, because exchange rates and platform markups vary.

Common cancellation mistakes and how to avoid them

Cancelling a subscription should be simple, but many people stumble because they do not know where to look or they use the wrong method. We understand how frustrating that is.

Mistake 1: cancelling in the UFC app instead of the app store

This is the number one error Stopee sees. The UFC app itself has no cancellation button. If you subscribed through Apple App Store or Google Play, you must cancel through those platforms, not through the UFC app. Many people search for a cancel button inside the app, find nothing, and assume they cannot cancel.

Solution: If you subscribed via an app store, open Settings (iOS) or Google Play (Android), not the UFC app. The cancellation happens outside the app entirely.

Mistake 2: assuming cancellation is instant

You cancel, and then you panic when your payment still appears pending. This is normal. Cancellations can take 2 to 5 business days to appear in your bank account, even if UFC confirms cancellation immediately.

Solution: Keep your cancellation confirmation email. If the charge still appears after 7 days, contact your bank and provide the cancellation confirmation. Your bank can request a reversal from UFC.

Mistake 3: emailing UFC without noting the date

Emails to support can be overlooked, delayed, or sent to spam. If you email UFCTVSupport@UFC.com, send it from the email address linked to your account and include your order number, account email, and the exact date and time you sent the request.

Solution: Use the UFC.com website cancellation instead of email whenever possible. The website method is instant and produces a digital confirmation that UFC cannot dispute.

Mistake 4: not cancelling before the renewal date

You decide to cancel on your renewal date, but you cancel too late. If your renewal happens at midnight on the 15th and you cancel at 11 a.m. on the 15th, the charge may still go through because the billing cycle has already started.

Solution: Cancel at least 24 to 48 hours before your next billing date. Check your billing date in your account settings and set a phone reminder 3 days before.

Your step-by-step cancellation checklist

Use this checklist to make sure you complete every step and protect yourself from billing surprises.

1. Identify where you subscribed. Check your email confirmation or bank statement to see whether the charge came from Apple, Google, or UFC.com directly.
2. Note your renewal date. Log into your account and find the next billing date. Mark it on your calendar.
3. Cancel 24 to 48 hours before renewal. Do not wait until the last hour.
4. Use the correct cancellation method:
   • Apple App Store: Settings → Your Name → Subscriptions → UFC → Cancel.
   • Google Play: Google Play app → Menu → Payments and subscriptions → Subscriptions → UFC → Cancel.
   • UFC.com: Sign in → My Account → Subscriptions → Cancel Subscription.
5. Save your cancellation confirmation. Screenshot it or email it to yourself as proof.
6. Verify access during your grace period. Log in within 24 hours to confirm you still have access until the end of your paid period.
7. Check your bank statement 7 days after cancellation. Confirm no additional charges appear.
8. If you see a surprise charge, contact support within 7 days with your cancellation confirmation. Request a refund or chargeback reversal.

When to keep your UFC subscription instead of cancelling

Before you cancel, consider whether a pause or plan downgrade might work better for you.

Reasons to keep your subscription

• You are training or following a specific fighter whose next bout is scheduled within the next 60 days.
• You enjoy the fight library and historical content even if you do not watch live events regularly.
• You share the subscription with family or friends who use it more often than you do.
• You have already paid for an annual plan and can use the content for the remainder of your paid period (no refund unless you are within the 14-day window).

When downgrading makes sense

If you want to reduce cost but keep some UFC access, consider downgrading from Ultimate Monthly (S$34.98) to UFC Fight Pass Monthly (S$13.48). You lose live PPV bundling, but you retain the entire fight archive. Contact UFC support to request a downgrade if the app does not offer this option directly.

What to do if UFC refuses to cancel or charges you after cancellation

Stopee has helped thousands of consumers navigate billing disputes, and we know how stressful this situation is.

Step 1: document everything

Gather all emails, screenshots, bank statements, and cancellation confirmations related to your account. Note dates and times precisely.

Step 2: contact UFC support with proof

Email UFCTVSupport@UFC.com with the subject line "Cancellation Dispute - [Your Account Email]". Attach your cancellation confirmation and explain the issue clearly. Request a response within 7 days.

Step 3: escalate to CASE (Consumers association of singapore)

If UFC does not respond within 30 days or refuses to refund a disputed charge, file a complaint with CASE. CASE offers free mediation and can pressure UFC to resolve the issue. You can file online at case.org.sg.

Step 4: request a chargeback from your bank

If the unauthorized charge is recent (within 90 days), contact your bank or credit card issuer and request a chargeback. Provide your cancellation confirmation and explain that the charge occurred after you cancelled. Your bank can reverse the transaction.

Pro tip: Always file a complaint with CASE before requesting a chargeback, because some banks require proof of dispute escalation first.

Your rights under singapore's consumer protection act

Singapore law protects you as a consumer, and Stopee wants you to know exactly what those protections mean.

Your statutory cancellation rights

Under the Consumer Protection (Fair Trading) Act, you have the right to cancel any contract (including subscriptions) within 14 days of purchase, regardless of your reason. For online purchases like UFC subscriptions, the 14-day clock starts the moment your subscription is activated, not when you receive a confirmation email.

UFC's legal obligation to honor cancellation

Once you cancel (through the official channels we have outlined), UFC is legally required to stop billing you. If they continue to charge you after valid cancellation, that is a breach of consumer law. You can recover the unauthorized charges plus interest in small claims tribunal.

Escalation to CASE

If UFC ignores your cancellation request or disputes your claim, you can file a formal complaint with the Consumers Association of Singapore (CASE). CASE has resolved thousands of consumer disputes and has authority to mediate between you and UFC. There is no cost to file.

Your data privacy rights

When you cancel, your personal data (email, payment details, watch history) remains on UFC's servers unless you request deletion. You have the right to request deletion under Singapore's Personal Data Protection Act. Email UFC and ask for complete account deletion if you do not want your data retained.

Contact information and cancellation summary

Here is everything you need to know in one place.

How to reach UFC support

• Email: UFCTVSupport@UFC.com or UFCTVSupport@ufc.com
• Response time: Typically 5 to 10 business days
• Physical address (for records only): UFC, Las Vegas, Nevada, USA

Warning: Mailing a cancellation request to the Las Vegas address is slow and unreliable. Always use email or the website method instead.

Cancellation summary by method

Refund eligibility at a glance

• Cancelled within 14 days of purchase (UFC.com): Full refund guaranteed by law.
• Cancelled after 14 days (UFC.com): No automatic refund; request exception refund within 30 days if eligible.
• App Store or Google Play: Request refund directly from Apple or Google, not from UFC. Success rate higher within 7 days.
• After your paid period ends: No refund for unused days once you leave the 14-day window.

Final thoughts: take control of your subscription today

Cancelling UFC Fight Pass does not have to be complicated or stressful. You now have a clear roadmap: identify where you subscribed, use the correct cancellation method for that platform, save your confirmation, and verify that billing stops.

Remember your rights. Under Singapore's Consumer Protection (Fair Trading) Act, you have 14 days to cancel any subscription with no questions asked. After that, Stopee recommends staying organised: calendar your renewal dates, keep receipts, and reach out to CASE if UFC refuses to honour your cancellation.

Whether you are taking a break from UFC or switching to another platform, your choice should be respected. Stopee has helped thousands of consumers cancel unwanted subscriptions, recover unauthorized charges, and reclaim control of their spending. If you need additional guidance on cancelling any other service, visit Stopee.com to access our full library of step-by-step cancellation guides tailored to every major platform.

Cancel with confidence. You have earned the peace of mind.