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Cancel Avast: The Right Way
How to cancel avast in singapore and protect your money
What avast is and why you might want to cancel
Avast is a subscription-based cybersecurity suite that shields your Windows, Mac, Android and iOS devices with antivirus protection, malware detection, VPN services, performance cleanup tools and privacy features.
You may decide to cancel if you've found a better alternative, no longer need the protection, or want to reduce your monthly expenses. Whatever your reason, Stopee is here to guide you through the cancellation process step by step, ensuring you don't lose money or access before your paid period ends.
Core features you're getting with avast
Avast's subscription includes real-time threat detection, ransomware protection, the SecureLine VPN, performance cleanup utilities and anti-tracking privacy modules. These features work across multiple devices depending on your chosen plan, ranging from single-device protection to coverage for up to 10 devices.
Why cancellation matters to your wallet
If you cancel without stopping auto-renewal, Avast will continue charging your card every billing cycle until you take action. Understanding your cancellation deadline and refund eligibility can save you money and restore control over your subscription.
Your consumer rights in singapore when cancelling avast
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) protects you when you buy subscription services, including cybersecurity software.
What the CPFTA guarantees you
Under the CPFTA, you have the right to receive goods and services of acceptable quality. If Avast fails to deliver its promised protection or billing transparency, you can request a refund. The Act also requires companies to honour their stated cancellation and refund policies without hidden obstacles.
Additionally, Avast must not use unfair contract terms that prevent you from cancelling or that bury cancellation instructions in fine print. If the company refuses to cancel your subscription or disputes a legitimate refund claim, you can escalate to the Consumers Association of Singapore (CASE) for mediation at no cost to you.
Your right to know cancellation deadlines
Before you pay for a subscription, Avast must clearly disclose when cancellation takes effect, whether you receive a refund if you cancel early and what happens to your access after cancellation. Stopee recommends saving screenshots of these terms before you purchase.
Methods to cancel avast across all platforms
You have three primary pathways to cancel your Avast subscription, depending on where you bought it and which device you use.
Cancel through your avast account online
This is the most direct method if you purchased Avast directly from the Avast website or through the Windows/Mac desktop app.
- Visit the Avast Account portal at your-account.avast.com and sign in with your email and password.
- Navigate to the Order or Subscription Management section (the exact label varies, but it's clearly marked in the main menu).
- Locate your active subscription and review the renewal date.
- Select the Cancel option or Stop Auto-Renewal to prevent future charges.
- Pro tip: Choose "Stop auto-renewal" if you want to keep access until your paid period expires without being charged again.
- Pro tip: Choose "Cancel subscription" if you want to cancel immediately and request an early refund (within the 30-day money-back window).
- Confirm the cancellation when prompted and save the confirmation email.
Cancel via google play (Android devices)
If you subscribed to Avast through the Google Play Store on your Android phone or tablet, follow these steps.
- Open the Google Play app on your Android device.
- Tap your Profile icon in the top right corner.
- Select Payments & subscriptions, then Subscriptions.
- Find and tap the Avast subscription from your active list.
- Tap Cancel subscription and confirm your choice.
- Warning: Google Play will end your subscription at the next renewal date, not immediately. You retain full access until that date arrives.
- Google Play handles the cancellation; you do not need to contact Avast directly.
Cancel via app store (iPhone and iPad)
If you purchased Avast through the Apple App Store, your cancellation is managed by Apple's own system.
- Open the App Store on your iOS device (iPhone or iPad).
- Tap your Profile icon in the top right corner.
- Select Subscriptions from the menu.
- Locate and tap the Avast subscription in your active list.
- Tap Cancel Subscription and confirm.
- Warning: App Store subscriptions end on your next renewal date. You keep access until then, and Apple manages any refunds automatically.
- Do not contact Avast for App Store cancellations; Apple is responsible for processing your request.
What happens after you cancel avast
Understanding what cancellation means for your access and billing is essential so you do not face surprises.
Your access during the cancellation period
When you cancel your Avast subscription, you retain full access to all paid features until your current billing period ends. For example, if you cancel on 15 February but your renewal date is 30 March, you can use Avast protection at full strength until 30 March arrives.
Store-managed subscriptions (Google Play and App Store) follow the same rule. The platform controls your access end date and will disable premium features after your paid period expires.
Auto-renewal stops immediately
The moment you confirm cancellation, Avast or the payment platform (Google Play, App Store) stops any future automatic charges. You will not be billed again after your current paid period closes, even if you take no further action.
If you see a charge on your card after cancellation, contact your bank or the payment provider to dispute it. Then reach out to Avast support with your order details and cancellation confirmation.
Refund eligibility and timelines
Stopee recognizes that refunds are your safety net when cancelling early or if you're unsatisfied with the service.
Avast's 30-day money-back guarantee
Avast offers a 30-day refund window if you purchased directly from the Avast website, through the Windows or Mac app, or via Google Play. If you cancel within 30 days of purchase and request a refund, Avast will return your money.
- Refunds typically process within 7 business days for credit or debit card payments and PayPal transfers.
- Some payment methods take up to 14 business days for the refund to appear in your account.
- Visit Avast's official refund request page to submit your claim with your order number and reason for cancellation.
App store and third-party reseller refunds
Avast does not process refunds for subscriptions purchased through the Apple App Store or third-party resellers. Instead, you must request refunds directly from the platform or seller.
- For App Store purchases, use Apple's refund system by opening the App Store app, going to Subscriptions, selecting Avast, and submitting a refund request with your reason.
- For third-party resellers, contact that seller's support team directly with your receipt and cancellation confirmation.
- Check Avast's official cancellation and refund policy to confirm which resellers may offer exceptions.
Avast pricing in singapore
Below is the current pricing for Avast plans available in Singapore, reflecting first-year discounted rates (2025).
| Plan | Price (SGD) | Billing period | Coverage | Key features |
|---|---|---|---|---|
| Premium Security (1 device) | S$60 | Annual | Windows or Mac | Antivirus, ransomware shield, webcam protection |
| Premium Security (up to 10 devices) | S$70 | Annual | Multi-device | Antivirus, AI Assistant, phishing protection |
| Ultimate (1 device) | S$90 | Annual | Windows or Mac | Security, VPN, Cleanup, AntiTrack |
| Ultimate (up to 10 devices) | S$110 | Annual | Multi-device | Full suite across all devices |
| Monthly options | Varies | Monthly | All plans | Higher per-month cost; cancel anytime |
Renewal prices after your first year are typically higher and may fluctuate. Check the Avast Singapore store for current renewal rates before your subscription auto-renews.
Common mistakes to avoid when cancelling avast
Cancelling a subscription can feel stressful, especially if you've never done it before or if you're worried about losing protection. Stopee has helped thousands of consumers navigate these pitfalls, and we want to help you avoid the same traps.
Uninstalling the app is not the same as cancelling
Many users delete the Avast app from their device thinking that stops the charges. It does not. Avast will continue to auto-renew and bill your card every renewal date unless you formally cancel through your account or the payment platform. Always cancel your subscription before uninstalling.
Forgetting to stop auto-renewal
If you cancel but do not explicitly disable auto-renewal, some subscription types may reactivate at the next billing date. Always confirm that auto-renewal is turned off when you cancel. Check your confirmation email and log back into your Avast account a few days later to verify the subscription shows as cancelled.
Missing the 30-day refund window
The 30-day money-back guarantee expires quickly. If you cancel on day 31 and request a refund, Avast will likely deny it. Mark your calendar 20 days after purchase so you have time to test the service and decide whether to keep it or claim your refund.
Cancelling via the wrong platform
If you bought Avast through Google Play, cancelling it through your Avast account will not work. You must cancel through the app or platform where you made the purchase. Double-check your purchase receipt to confirm which channel you used, then cancel on that same platform.
Your cancellation checklist
Use this checklist to ensure you cancel Avast correctly and do not miss any important details.
- Find your original purchase receipt and confirm where you bought Avast (Avast website, Google Play, App Store or reseller).
- Check the renewal date shown in your subscription details so you know when charges would normally occur.
- Identify which cancellation method applies to your purchase (web account, Google Play or App Store).
- Log in and navigate to your subscription management page or app settings.
- Select Cancel or Stop Auto-Renewal and confirm the action.
- Save the cancellation confirmation email as proof of your request.
- Wait 2-3 days and log back in to verify the subscription now shows as cancelled or inactive.
- If you purchased within 30 days and want a refund, submit a refund request to the appropriate platform immediately.
- Monitor your bank account or payment app to confirm no charges appear after your renewal date.
- Uninstall the Avast app only after confirming cancellation is complete.
How stopee can help you cancel with confidence
Cancelling a subscription should not be complicated or scary. Stopee empowers you to take control of your digital services and protect your money by providing clear, step-by-step guidance tailored to Singapore's consumer law and your specific situation.
Our platform at stopee.com has helped thousands of consumers cancel unwanted subscriptions, dispute unauthorised charges and recover refunds without stress. Whether you're cancelling Avast or any other subscription, Stopee gives you the knowledge and confidence to navigate the process correctly the first time.
If Avast refuses to cancel your subscription or denies a refund you believe you deserve, Stopee recommends escalating your complaint to the Consumers Association of Singapore (CASE), where an independent mediator can help resolve the dispute at no cost to you.
Contacting avast if you need support
If you encounter problems during cancellation or have questions about your refund, you can reach Avast support through multiple channels.
Avast support contact details for singapore
- Official support portal: support.avast.com (live chat and email support available)
- Singapore office correspondence: P.O. Box 148, Singapore (general mailing address for cancellation requests and correspondence)
- Cancellation and refund policy: www.avast.com/en-in/cancellation-refund-policy (covers reseller exceptions and special cases)
- Mobile subscription support: support.avast.com/en-ww/article/mobile-unsubscribe (for Google Play and App Store specific guidance)
When contacting Avast, always include your order number, email address, subscription dates and the reason for cancellation. Keep a copy of every communication for your records.
Cancelling your Avast subscription is straightforward once you know which method applies to your purchase. Whether you bought directly from Avast, through Google Play or the App Store, Stopee has shown you the exact steps to stop charges, verify cancellation and claim a refund if you qualify. Follow this guide, use your checklist and remember that your consumer rights in Singapore protect you if the company resists. For additional support navigating any subscription cancellation, visit Stopee at stopee.com and access our complete resource library tailored to Singapore consumers.