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Cancel Justdone.Ai: The Right Way
How to cancel Justdone.Ai in singapore and claim your rights
Understanding Justdone.Ai and why you might cancel
Justdone.Ai is a subscription-based AI writing platform that offers content creation, plagiarism detection, and workflow automation tools. The service appeals to content creators, freelancers, and businesses looking to speed up writing tasks with artificial intelligence.
Whether you subscribed on the web or through Apple App Store or Google Play, you have clear cancellation rights in Singapore. At Stopee, we help thousands of consumers navigate subscription cancellations with confidence, and Justdone.Ai is no exception.
Who typically uses Justdone.Ai
Teams and individuals rely on Justdone.Ai for draft writing, editing support, and productivity automation. Your access depends on your subscription plan and how you originally signed up, which directly affects how you cancel.
Common reasons to cancel
You might cancel because you no longer need the AI writing tools, prefer a competing service, experienced unexpected charges, or simply want to pause the subscription. Whatever your reason, Stopee ensures you understand your rights and next steps before you act.
Justdone.Ai pricing and plan options in singapore
Justdone.Ai lists prices in United States dollars; the table below shows approximate Singapore dollar conversions at an exchange rate of roughly 1 USD to 1.35 SGD. Your actual billing amount may vary slightly depending on your bank or credit card conversion rate on the day you're charged.
| Plan | Approximate SGD price | Billing cycle | Key features |
|---|---|---|---|
| Unlimited monthly | S$27.00 | Monthly | 35+ AI tools, unlimited usage, flexible month-to-month |
| Unlimited annual | S$33.75 per month (annual billing) | Yearly | 35+ AI tools, unlimited usage, cost savings over monthly |
| 7-day access | S$2.70 | 7 days | Full trial access, then auto-renews to paid plan |
Important pricing notes
Exchange rates fluctuate daily, so always check the official Justdone.Ai website for the most current USD prices before you commit. Some payment processors may apply additional foreign exchange margins. If you subscribed via Apple App Store or Google Play, your card issuer may convert the price at their own rate, which could differ from the table above.
Your consumer rights in singapore
Singapore's Consumer Protection (Fair Trading) Act protects you when dealing with subscription services, though digital products have different protections than physical goods.
Cooling-off rights and digital services
Singapore does not legally guarantee a statutory 14-day cooling-off period for digital subscription services like Justdone.Ai. However, you still have important remedies under consumer law. If Justdone.Ai engaged in misleading advertising, failed to disclose renewal terms clearly, or charged you without consent, you have grounds to dispute the charge.
Stopee recommends documenting every interaction: screenshots of sign-up screens, email confirmations, and cancellation requests. These records become your evidence if you need to escalate a dispute to the Consumers Association of Singapore or your credit card provider.
Disputing charges and escalation paths
If you were charged unexpectedly or Justdone.Ai refused to cancel your subscription, you have two immediate escalation routes:
- Contact your bank or card issuer to dispute the charge and request a chargeback.
- File a complaint with the Consumers Association of Singapore (CASE) if Justdone.Ai refuses to respond or refuses to refund you within a reasonable timeframe.
Most credit card companies in Singapore offer a 120-day window to dispute charges, so act quickly if you believe you were overcharged.
How to cancel Justdone.Ai on the web
Cancelling via the Justdone.Ai website is the most direct method and gives you immediate confirmation of your cancellation. Follow these steps carefully to ensure your subscription stops at the next renewal date.
- Open your web browser and visit justdone.ai.
- Log into your account using your email address and password.
- If you forgot your password, click "Forgot password" and reset it before proceeding.
- Click on your profile icon or account menu (usually in the top-right corner).
- Look for "Account settings," "Subscription," or "Billing" - the exact label varies.
- Select "Subscription" or "Billing settings" from the menu.
- Locate your active subscription and click "Cancel subscription" or "Cancel plan."
- Do not click "Delete account" - this is different from cancelling your subscription and may prevent you from accessing support if you need a refund.
- Review the cancellation summary and confirm by clicking "Yes, cancel my subscription" or similar.
- You should immediately receive an email confirmation of your cancellation request.
- Important: Cancel at least 24 hours before your next billing date to avoid being charged for the next cycle. Check your confirmation email or account dashboard to see your exact renewal date.
Pro tip: Screenshot the cancellation confirmation page and save the confirmation email. If Justdone.Ai charges you again after this date, you have proof of your cancellation request, which strengthens your case when disputing with your bank or escalating to a consumer authority.
How to cancel Justdone.Ai on mobile apps
If you subscribed through Apple App Store or Google Play Store, you must cancel directly through that store's subscription management system. Justdone.Ai does not process in-app cancellations for subscriptions billed by Apple or Google.
Cancelling through apple app store
- On your iPhone or iPad, open the App Store app.
- Tap your profile icon in the bottom-right corner.
- Select "Subscriptions" from the menu.
- Find Justdone.Ai in your active subscriptions list.
- Tap the Justdone.Ai subscription.
- Select "Cancel subscription" and confirm.
- Apple will show you a final renewal date - note this carefully.
- Verify via email that Apple has sent you a cancellation confirmation.
Cancelling through google play store
- Open Google Play on your Android phone or tablet.
- Tap your profile icon in the top-right corner.
- Select "Payments and subscriptions," then "Subscriptions."
- Find and tap Justdone.Ai.
- Tap "Cancel subscription" and confirm your choice.
- Google will display your final renewal date before you confirm.
- Check your email for a confirmation message from Google Play.
Warning: Do not assume you can cancel in-app through Justdone's mobile app itself. App Store and Google Play control these subscriptions independently, and only their official store interfaces process cancellations.
What happens after you cancel your subscription
Cancelling stops your subscription from renewing, but your access and account remain until your paid period ends. Understanding what to expect prevents confusion and helps you plan your transition to another tool.
Your access during the final billing cycle
After you cancel, Justdone.Ai typically allows you to use the service until the end of your current paid period or trial. For example, if you cancel mid-month on a monthly plan, you retain access until the last day of that billing month. If you subscribed to an annual plan, your access continues until the annual renewal date.
Your account data and content remain stored in your Justdone.Ai account. Cancellation does not automatically delete your account - you would need to request account deletion separately if you want all your data removed.
Preventing future charges
The most important action after cancellation is to verify that Justdone.Ai does not charge you again. Add a calendar reminder for one day after your final billing date. Log into your account or check your bank statement to confirm no charge appears. If a charge does appear after you cancelled, contact Stopee for guidance on disputing it.
Will you receive a refund from Justdone.Ai
Justdone.Ai does not publicly commit to automatic refunds for cancellations. Refund decisions are handled case-by-case by their customer support team, and your chances of success depend on the circumstances and how you communicate.
When refunds are more likely
You have a stronger claim for a refund if:
- You cancelled within 7 days of a renewal charge and have not used the service substantially in that billing cycle.
- You can prove the subscription renewed without your explicit consent or that terms were unclear at sign-up.
- A technical error caused duplicate charges on the same day.
- Justdone.Ai advertised a feature or capability that the service did not deliver.
To request a refund, contact Justdone.Ai customer support with clear documentation of your charge, your cancellation request date, and a brief explanation of why you believe a refund is justified. Reference Singapore's Consumer Protection (Fair Trading) Act if Justdone.Ai was unclear about auto-renewal terms when you signed up.
If Justdone.Ai refuses your refund
If customer support denies your refund request, escalate by disputing the charge with your bank (if you paid by card) or through your payment app. Most credit card issuers in Singapore recognise "service not as described" or "unintended subscription renewal" as valid dispute categories. Provide your bank with your cancellation confirmation email and a brief summary of your refund attempt.
If the dispute fails or you paid by bank transfer, file a formal complaint with the Consumers Association of Singapore (CASE). Stopee has guided countless consumers through this process, and many recover their money when they have clear documentation.
Common cancellation mistakes and how to avoid them
Cancelling a subscription sounds simple, but one small error can cost you money or extend your commitment unnecessarily. These traps catch many users - learn from their mistakes.
Mistake one: cancelling your account instead of your subscription
Justdone.Ai offers separate options to delete your account and cancel your subscription. If you click "delete account," you may lose access to support channels and your cancellation records. Always select "cancel subscription" first, then delete your account weeks later if you wish. At Stopee, we recommend keeping your account active for at least 30 days after cancellation so you have a way to contact support if an unexpected charge appears.
Mistake two: not cancelling 24 hours before renewal
Justdone.Ai's terms require you to cancel at least 24 hours before your billing date. If you cancel one hour before renewal, the system may have already processed your charge. Check your exact renewal date in your account settings or confirmation email, then set a phone reminder for 48 hours before that date. This buffer prevents last-minute mistakes.
Mistake three: assuming app cancellation cancelled your web subscription
If you have active subscriptions on both the Justdone.Ai website and a mobile app, you must cancel both separately. Cancelling on Apple App Store does not cancel your web subscription and vice versa. Log into justdone.ai and check your subscription status even after you cancel on a mobile store.
Mistake four: not keeping cancellation confirmation
After you cancel, Justdone.Ai sends you a confirmation email. If you later dispute a charge or need to prove you cancelled, this email is your primary evidence. Save this email to a dedicated folder and take a screenshot of the cancellation confirmation screen. Without this proof, disputing a charge becomes much harder.
Justdone.Ai cancellation checklist
Use this checklist immediately before and after you cancel to ensure nothing goes wrong.
| Step | Action | Completed |
|---|---|---|
| 1 | Note your exact renewal or billing date from your account settings | ☐ |
| 2 | Set a phone reminder for 48 hours before renewal | ☐ |
| 3 | Log into Justdone.Ai and cancel your web subscription (if applicable) | ☐ |
| 4 | Cancel your mobile app subscription via Apple App Store or Google Play (if applicable) | ☐ |
| 5 | Save your cancellation confirmation email and screenshot the confirmation screen | ☐ |
| 6 | Check your bank statement on renewal date plus two days - confirm no charge appears | ☐ |
Contact information for Justdone.Ai customer support
If you need to escalate a refund dispute, request cancellation support, or report an unexpected charge, contact the company behind Justdone.Ai directly.
Justdone.Ai support address
The company operating Justdone.Ai is registered as GM Appdev Limited. Use the following details to lodge complaints or refund requests:
- Company name: GM Appdev Limited
- Service: Justdone.Ai
- Website: justdone.com or justdone.ai
You can typically find contact forms or support email addresses directly on the Justdone.Ai website under "Contact us" or "Support." When you contact them, include your account email, subscription details, and a clear description of your issue. Reference this guide and mention Singapore's Consumer Protection (Fair Trading) Act if you are disputing a charge or requesting a refund.
Pro tip: Send your cancellation request and any refund appeals via email so you have a timestamped record. Chat or phone support leaves fewer trails if you later need to prove you made your request.
Summary and next steps
Cancelling Justdone.Ai takes just minutes if you follow the correct process for your platform. Whether you subscribed on the web or via Apple App Store or Google Play, your rights remain the same: you can cancel at any time, and you may be entitled to a refund if circumstances warrant one.
Remember to cancel at least 24 hours before your renewal date, save your confirmation emails, and check your bank statement after your final billing date to confirm the charge stopped. If an unexpected charge appears, dispute it with your bank or file a complaint with the Consumers Association of Singapore using the evidence you collected.
Navigating subscriptions and cancellations can feel overwhelming, but you are not alone in this process. Stopee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and assert their rights against companies with unclear terms. Whether you are cancelling Justdone.Ai today or planning to cancel another service tomorrow, Stopee provides step-by-step guidance tailored to Singapore's consumer laws. Visit Stopee online to explore cancellation guides for hundreds of other services, access expert advice, and build the confidence to take control of your subscriptions.