Manage Linktree

How to cancel linktree in singapore and get your money back

What is linktree and why creators use it

Linktree is a cloud-based platform that creates a single landing page linking to all your online destinations-social profiles, content, shops, and more. Instead of sharing multiple URLs across your audience, you share one Linktree link and direct everyone there. It has become popular with creators, influencers, small business owners, and content producers across Southeast Asia who want to simplify how they funnel traffic.

How linktree works in practice

You sign up, add as many links as you need, and customize the appearance to match your brand. The Free plan gives you unlimited links and basic analytics. Paid plans (Starter, Pro, Premium) unlock advanced features like personalized branding, email integrations, subscriber collection, and richer analytics. You manage your account on the web via linktr.ee or through iOS and Android mobile apps. Cancellation is straightforward once you know where to look.

Linktree pricing in singapore

Linktree's web prices are listed in USD; below are approximate Singapore Dollar equivalents based on current conversion rates.

Pricing table

Note: App Store and Google Play in-app prices may differ from web prices listed above. Annual billing is available on the web and typically offers a discount.

Should you cancel linktree

Reasons to cancel

You may want to cancel if you have switched to a competitor, no longer need a link aggregator, want to manage links directly from your website instead, or are cutting back on subscription costs. Linktree's paid tiers work best for active creators with diverse traffic streams; if your needs have changed, cancellation makes sense.

Before you cancel: consider this

If you cancel a paid plan, you drop back to the Free plan at the end of your billing cycle. Your links stay live, but you lose paid features like custom branding, advanced analytics, and email integrations. If you have only a short time left in your billing period, you might wait until it expires naturally rather than cancelling immediately-this avoids premature downgrade. However, if your next renewal is weeks away and you want to stop charges now, cancellation is the right move. Stopee recommends reviewing your billing date first so you understand when the downgrade takes effect.

How to cancel linktree: step-by-step for each platform

Your cancellation method depends on how you purchased: directly from Linktree's website, via the Apple App Store, or via Google Play.

Cancel a direct linktree subscription on the web

This is the most common cancellation method and takes less than two minutes. You control the entire process in your account settings.

1. Open your web browser and go to linktr.ee.
2. Sign in using your email and password.
   • Pro tip: If you forget your password, use the "Forgot password?" link to reset it before proceeding.
3. Click on your profile icon or avatar in the top-right corner and select Settings or Account.
4. Navigate to the Billing or Billing & Payments section.
5. Locate your active subscription plan and click Cancel Plan or Manage Subscription.
   • Warning: Do not click "Delete Account" unless you want to permanently remove your Linktree account and all data. Cancellation simply downgrades you to Free; deletion is irreversible.
6. Review the cancellation warning screen. Linktree will confirm that your plan stops renewing at the end of the current billing cycle.
   • Your paid features remain active until that date arrives.
7. Select Confirm Cancellation or Downgrade to Free.
8. You will see a confirmation message. Take a screenshot or note the cancellation date for your records.

Pro tip: Once you cancel, check your email inbox (including spam folders) for a cancellation confirmation from Linktree. If you do not receive one within one hour, log back into your account and verify that the plan status shows "Cancelled" or "Pending Downgrade."

Cancel an apple app store subscription on iOS

If you subscribed to Linktree through the Apple App Store on your iPhone or iPad, you must cancel through Apple's subscription management system, not through Linktree itself. Linktree cannot process cancellations for App Store purchases.

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top of the screen.
3. Select Subscriptions.
   • On some iOS versions, this may be labeled iTunes & App Store followed by your Apple ID and then View Apple ID → Subscriptions.
4. Find Linktree in the list of active subscriptions.
5. Tap Linktree and select Cancel Subscription.
6. Confirm the cancellation by tapping Confirm when prompted.
   • You will see a message confirming your subscription ends on a specific date. Your access continues until that date.

Pro tip: If you want a refund for an unused portion of your monthly subscription, you can request it through the same Apple Subscriptions screen immediately after cancelling. Apple typically processes refund requests within three to five business days if you are within the refund window (see Refunds section below).

Cancel a google play subscription on android

Similar to Apple, Google Play subscriptions must be cancelled through Google Play itself, not through the Linktree app or website.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select Manage subscriptions or Subscriptions.
   • If you see Payments and subscriptions, tap that first, then select Subscriptions.
4. Find Linktree in the list.
5. Tap Linktree, then tap Cancel subscription.
6. Review the final reminder about what you will lose (paid features), then confirm cancellation.
7. Google Play will show you the exact date your subscription ends. Your access continues until then.

Pro tip: Immediately after cancelling, you can request a refund through the same screen if you qualify. Google Play offers refunds within 48 hours of purchase for most cases, though approval depends on your account history and local policy.

What happens after you cancel linktree

Your account and access

After cancellation confirms, you remain signed into your Linktree account. Your links stay published and live. However, you are automatically downgraded to the Free plan on the date your paid plan expires. You lose access to premium features like custom branding, advanced analytics, subscriber collection, and email integrations. Your existing links and basic account data remain available on the Free plan indefinitely.

Your links and data

All your links, profile information, and basic analytics remain in your account after you downgrade to Free. You can continue editing and managing your links at any time. If you later want to upgrade back to a paid plan, you can do so without losing any data. However, if you want to permanently delete your account and all associated data, you must contact Linktree support or use the Delete Account option in Settings-this is separate from cancellation and is irreversible.

Billing and next charges

Once you cancel a direct web subscription, Linktree will not charge you again on your next renewal date. Any payment method on file will no longer be used. For App Store or Google Play cancellations, Apple and Google respectively will stop charging your linked payment method (credit card, Google Play credit, or linked bank account). Stopee advises checking your payment method settings after cancellation to ensure no further charges appear on your statements.

Refunds: what you need to know

Refunds for direct linktree web purchases

Linktree's policy treats most payments as non-refundable. However, the company retains discretion to grant a refund if you request it within 72 hours of initial purchase. This is a narrow window, so act quickly if you believe you qualify.

• Contact Linktree support immediately at support@linktree.io or through the in-app help centre.
• Explain that you purchased within the last 72 hours and request a discretionary refund.
• Include your account email, subscription plan, and the transaction date.
• Response times typically range from 24 to 48 hours.

Pro tip: If Linktree denies your refund request and you believe you have a legitimate consumer complaint (for example, you were charged twice by accident, or you were not given clear cancellation options), you can escalate to the Consumers Association of Singapore (CASE), which handles disputes with online service providers. Stopee can help you understand your escalation options.

Refunds for app store purchases

Apple manages all refunds for subscriptions purchased through the App Store, regardless of Linktree's policy. Linktree cannot process these refunds on your behalf. You must request a refund directly from Apple.

• Open Settings > [Your Name] > Subscriptions > Linktree.
• Tap "Report a Problem" or select the subscription and choose "Request Refund."
• Provide a reason for the refund request (e.g., "Did not authorise this purchase," "Accidental purchase," "Service did not meet expectations").
• Apple will review your request within a few business days. Most refunds within 48 hours of purchase are approved automatically.

Refunds for google play purchases

Google Play handles refunds for subscriptions purchased via the Google Play Store, independent of Linktree's refund policy.

• Open Google Play Store > Profile icon > Manage subscriptions > Linktree.
• Tap "Report a problem" or look for a refund option.
• Select your reason and submit. Google typically processes refund requests within 48 hours if you are within the refund eligibility period.
• Refunds are credited back to your Google Play balance or original payment method within three to five business days.

Your consumer rights and protections in singapore

Fair trading and consumer law

Singapore's Consumer Protection (Fair Trading) Act protects you when buying services like Linktree subscriptions online. You have the right to clear pricing information, transparent cancellation terms, and honest advertising. If Linktree has misled you about features, billing, or cancellation procedures, or if they have failed to provide services as described, you can lodge a complaint with the Consumers Association of Singapore (CASE).

Additionally, Singapore does not have a statutory cooling-off period for digital services purchased online, but Linktree's discretionary 72-hour refund window provides a brief grace period. If Linktree refuses to honour this or blocks your cancellation unfairly, escalation to CASE is your next step. Stopee encourages consumers to keep all receipts, confirmation emails, and screenshots of your account status-these are vital evidence in any dispute.

When to escalate

Contact CASE if Linktree:

• Refuses to process your cancellation request despite following correct steps.
• Continues charging your payment method after you have cancelled.
• Makes false claims about features or refuses to provide them as advertised.
• Blocks your account unfairly or without explanation.

CASE's contact details are available at case.org.sg. Filing a complaint is free and helps protect other consumers in Singapore.

Common mistakes that delay or block cancellation

These errors are frustrating, but they are avoidable

Cancellation is usually smooth, but small oversights can create confusion or prevent your cancellation from going through. Stopee has seen these mistakes trip up consumers countless times.

• Forgetting which platform you used. You purchased on the web but search for cancellation in your phone app, or vice versa. Always cancel from the same platform where you subscribed. If unsure, check your confirmation email or card statement for clues.
• Assuming the app cancellation works. The Linktree mobile app does not have a full account settings menu on some versions. You may think you have cancelled when you have not. Always verify cancellation through the web account or your Apple/Google Play settings.
• Confusing "Cancel Plan" with "Delete Account." Clicking Delete Account removes your entire Linktree presence. Cancel Plan simply downgrades you to Free. Choose carefully.
• Not confirming the date. You cancel but do not check the downgrade date. If renewal is in three weeks, your cancellation may not take effect for another three weeks. Screenshot the confirmation for your records.
• Ignoring the confirmation email. Linktree sends a cancellation confirmation email; if you do not see it within an hour, log back in and verify status. Some cancellations fail silently if there is a payment method issue.
• Cancelling right before renewal. If you cancel on the day your subscription renews, Linktree may still charge you for the upcoming cycle because the renewal has already processed. Check your billing date and cancel at least one day in advance.

Your cancellation checklist for linktree

Use this checklist to ensure you cancel correctly and have proof.

How to contact linktree if cancellation fails

Support channels

If you cancel but your account still shows as active, or if you continue to see charges after cancellation, contact Linktree's support team directly.

• Email: support@linktree.io
• In-app help: Open the Linktree app or web account and look for a "Help" or "Support" button. Most versions offer a live chat option during business hours.
• For legal or billing notices: Linktree's San Francisco head office is the appropriate address for formal disputes. However, for routine support, the email above is faster and more effective.

Pro tip: When contacting support, include your account email, the date you attempted cancellation, and a screenshot of your Billing page showing the subscription status. This speeds up investigation and resolution.

Summary: cancel linktree with confidence

Cancelling Linktree is simple when you know the right steps. Direct web subscriptions take two minutes to cancel through your Billing settings. App Store and Google Play subscriptions require cancellation through Apple or Google respectively, not through Linktree. After cancellation, you drop to the Free plan on your next renewal date, and your paid features cease. Linktree's refund policy allows discretionary refunds within 72 hours of purchase for direct subscriptions; App Store and Google Play refunds go through Apple and Google.

Singapore law protects you under the Consumer Protection (Fair Trading) Act. Keep all confirmation emails and screenshots. If Linktree refuses to cancel or continues charging you, escalate to the Consumers Association of Singapore at case.org.sg. Stopee has helped thousands of consumers cancel subscriptions painlessly, and we want your cancellation to be one of them. Use the steps and checklist above, stay organised, and you will avoid the common pitfalls that delay or block cancellation. If you need further guidance on cancelling other services or disputing charges, visit Stopee at stopee.com for detailed, step-by-step cancellation guides tailored to your location and service.