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Cancel Magisto: Step-by-Step Guide
How to cancel magisto and reclaim your video editing budget
What magisto is and why you might want to leave
Magisto is an AI-powered video editing platform that turns your photos and video clips into polished, ready-to-share videos using automated themes, licensed music and professional templates. If you've signed up for a subscription-whether monthly, annual or one-time-you may find that you're no longer using it or that the cost no longer justifies the value.
The good news: cancelling Magisto is straightforward, and Stopee is here to walk you through every step so you don't waste another billing cycle.
When cancellation makes sense
You should cancel if you've stopped creating videos regularly, prefer other editing tools, or simply want to reduce your subscription spending. Many users sign up for a single project and then forget to cancel before renewal-don't let that be you. At Stopee, we've helped thousands of consumers cancel unwanted subscriptions and recover their peace of mind.
Magisto pricing in singapore
Understanding what you're paying helps you decide whether cancellation is the right move for your budget.
Current subscription plans and costs
Magisto offers tiered pricing across web and mobile platforms. Prices vary slightly depending on whether you subscribe through the App Store, Google Play, or directly on the web. Here's what you'll typically encounter:
| Plan name | Price (SGD) | Billing period | Key features |
|---|---|---|---|
| Monthly Premium | S$6.98 | Monthly | Premium editing styles, no watermark, up to 10-minute videos |
| Yearly Premium | S$28.98 | Annual | Same as monthly, paid once per year |
| Professional Plan | S$39.98 | One-time or monthly | Exclusive styles, 3 million+ HD stock clips, customisable fonts and colours, Vimeo Pro access |
Why prices vary
The price you see depends on where you subscribed. App Store purchases may differ from Google Play, and promotions or regional pricing can affect the final cost. Keep this in mind if you're comparing prices across platforms-they're not always identical.
Your consumer rights in singapore when cancelling
Singapore's Consumer Protection (Fair Trading) Act protects you, but digital subscriptions operate under specific rules that differ from physical goods.
What the law says about digital services
Singapore law does not grant a statutory cooling-off period for digital services once delivery has started. This means you cannot automatically claim a refund within 14 days just because you've changed your mind. However, the Consumer Protection (Fair Trading) Act still protects you from unfair contract terms, misleading pricing and deceptive practices.
If Magisto misrepresented their service, failed to disclose renewal terms clearly, or charged you without proper consent, you have grounds to dispute the charge with your payment provider or escalate to the Consumers Association of Singapore (CASE).
When you can request a refund
You may qualify for a refund if the company breached their obligation to provide the service, or if your payment was processed without authorisation. Stopee recommends documenting all communication with Magisto regarding refund requests-screenshots, emails and transaction records are your best evidence if you need to escalate the case.
How to cancel magisto on the web
Cancelling directly through your Magisto account is the fastest and most reliable method to stop auto-renewal.
Step-by-step web cancellation
- Open your web browser and navigate to magisto.com
- Sign in with your email address and password
- If you've forgotten your password, click "Forgot password?" and reset it via the email sent to you
- Click your profile icon or menu and select Account Settings or Billing Settings
- The exact label varies depending on your account region, but it's always in the top menu
- Locate the Subscriptions or Current Plan section
- Click Cancel Subscription and confirm your cancellation
- You may see a retention offer or discount code-only accept if you genuinely want to stay
- You will receive a confirmation email; save this for your records
Pro tip: Magisto will usually let you keep your paid features until the end of your current billing period, even after you cancel. This means if you paid for the full month, you can still use Premium tools until day 30.
Warning: Simply deleting the Magisto app or logging out does not cancel your subscription. You must actively cancel through account settings or your subscription will renew automatically.
How to cancel magisto on mobile (iOS and android)
If you subscribed through the App Store or Google Play, you must cancel through those platforms-not through the Magisto app itself.
Cancel on iPhone (App store)
- Open the Settings app on your iPhone
- Tap your name at the top of the screen
- Select Subscriptions
- Find and tap Magisto
- Tap Cancel Subscription and confirm
- Apple will ask if you want to keep the subscription; select the cancellation option
- You'll receive an email confirmation from Apple
Warning: Deleting the Magisto app from your home screen will not cancel your subscription. Your payment method will still be charged on the renewal date unless you cancel through Settings.
Cancel on android (Google play)
- Open the Google Play Store app
- Tap the menu icon (three horizontal lines) in the top left
- Select Subscriptions
- Tap Magisto
- Select Cancel subscription and follow the prompts to confirm
- Google Play may offer you a discount to stay-only accept if you're certain you'll use it
- Look for a confirmation message on screen; Google will also send an email
Pro tip: On Android, you can set a cancellation reminder in Google Play's calendar view so you don't accidentally renew. Stopee suggests checking your subscriptions every three months to catch any unwanted charges early.
What happens after you cancel magisto
Cancellation isn't the end of the story-understanding what comes next helps you avoid surprise charges or lost work.
Your access and features
When you cancel, Magisto stops charging you on the next renewal date. However, you retain access to all paid features until the end of your current billing period. This means if you cancel on day 15 of a 30-day cycle, you can still use Premium tools until day 30 at no extra cost.
Once your billing period ends, you'll be downgraded to the free tier, which includes basic editing but limits video length and applies a watermark to your exports.
Your projects and data
Your account, projects and video library remain on Magisto's servers after cancellation unless you delete your account. You can still log in and download or export your projects indefinitely-Magisto does not automatically delete inactive accounts.
If you plan to close your account entirely, export any videos or project files first. To export, open each project, click the download or export button, and save the video to your device or cloud storage. Warning: Deleting your account cannot be undone; all projects will be permanently removed.
Will you get a refund from magisto
Refunds depend on where you bought your subscription and how recent the charge is.
Magisto's refund policy
Magisto does not publish a blanket 14-day refund guarantee for digital subscriptions. Refunds are handled on a case-by-case basis and are not automatic. Your eligibility depends on the platform where you purchased and the reason for your refund request.
Refunds by purchase platform
Web purchases (magisto.com directly): Contact Magisto's support team via their help portal and explain why you're seeking a refund. They handle refunds at their discretion-you'll have better success if you've used the service for less than a few days.
App Store (iOS): Apple processes refunds for App Store subscriptions. Open Settings, tap your name, select Subscriptions, choose Magisto, and request a refund. Apple typically grants refunds for purchases made within the last 14 days if you haven't used the service heavily.
Google Play (Android): Google handles refunds for Google Play subscriptions. Open Google Play Store, go to Subscriptions, select Magisto, and tap "Cancel subscription." If eligible for a refund, you'll see the option during cancellation. Google's window is typically 48 hours from purchase, though they may grant refunds up to 14 days in some cases.
Pro tip: If you're declined a refund by the app store, contact Magisto's support directly and ask them to issue a refund as a goodwill gesture. Stopee has seen companies reverse charges when customers explain their situation politely and within a reasonable timeframe.
Common mistakes when cancelling magisto
It's easy to think you've cancelled when you haven't-many people make these avoidable errors that lead to surprise charges.
Mistake 1: deleting the app instead of cancelling the subscription
Your subscription lives on Magisto's servers and in your payment provider's billing system, not on your phone. Removing the app from your device does nothing to stop the charge. You must cancel through Settings (iOS) or Google Play (Android), or through your account settings on magisto.com.
Mistake 2: cancelling only on one platform
If you subscribed on both the web and the App Store, you must cancel both subscriptions separately. Cancelling your web account will not cancel your App Store renewal, and vice versa. Check all platforms where you might have an active subscription.
Mistake 3: not confirming the cancellation
After you click "Cancel Subscription," always confirm the action when prompted. Some users click cancel and then back out during the confirmation step, which leaves the subscription active. Stopee advises waiting for a confirmation email before closing your browser or app.
Mistake 4: ignoring the renewal reminder
Even after cancellation, your payment provider (Apple, Google, or your bank) may send you a courtesy reminder email before your final billing date. Don't ignore it-open the email to confirm that your cancellation went through. If you see a charge after you cancelled, contact your payment provider immediately.
Checklist: before and after cancellation
Use this checklist to ensure you've covered all the bases.
| Task | Status | Notes |
|---|---|---|
| Export your projects | [ ] Done | Download all videos and project files before cancelling your account |
| Note your current subscription plan | [ ] Done | Screenshot your billing page so you have proof of what you paid |
| Cancel on all platforms | [ ] Web [ ] App Store [ ] Google Play | Check each platform where you might have an active subscription |
| Request refund if eligible | [ ] Done / [ ] Not eligible | File within 14 days of purchase for best chances with app stores |
| Save confirmation emails | [ ] Done | Keep cancellation confirmations for your records-you may need them |
| Monitor for charges | [ ] Checking | Review your bank or payment app on the renewal date to confirm no charge |
How stopee can help you cancel subscriptions faster
Cancelling one subscription is manageable, but most people have multiple recurring charges hiding in their accounts. Stopee specialises in helping consumers identify, cancel and recover refunds for unwanted subscriptions across dozens of services-from streaming platforms to productivity tools to fitness apps.
Whether you're cancelling Magisto or investigating unexpected charges on your credit card statement, Stopee provides step-by-step guidance tailored to your situation and your country's consumer protection laws. We've helped thousands of consumers cancel unwanted services, recover lost refunds and take back control of their subscription spending.
Visit Stopee.com today to explore your cancellation options and discover how much you might be able to reclaim.
Final summary: magisto cancellation at a glance
Cancelling Magisto stops future charges, but you keep your paid features until the end of your current billing period. On the web, go to Account Settings and click Cancel Subscription. On mobile, cancel through your phone's Settings (iOS) or Google Play (Android), not through the app itself. Refunds are not guaranteed but are possible if you request them within 14 days of purchase on app platforms, or if Magisto breaches their service obligation. Always export your projects before cancelling your account permanently, and save your cancellation confirmation for your records. If Magisto refuses to cancel or continues to charge you after cancellation, escalate to the Consumers Association of Singapore (CASE) or your payment provider's dispute team. Stopee stands ready to help you cancel confidently and recover any refunds you're owed.