Manage Remini

How to cancel remini on your phone or web in singapore and protect your refund rights

Why you might want to cancel remini

Remini is an AI photo enhancement service that restores blurry images and sharpens faces using machine learning. While the app delivers real results for photo restoration, you may be paying for features you no longer need, or the subscription simply doesn't fit your workflow anymore. Understanding exactly how to cancel-and what happens after-empowers you to make the right choice without losing access to your paid features until they expire. Stopee is here to walk you through every step.

When cancellation makes sense

You should consider cancelling if you've stopped using the app regularly, if the monthly charge no longer aligns with your usage, or if you've found a free alternative that meets your needs. Remini's pricing ranges from around S$6.75 per month for the Personal plan to S$13.50 per month for Business features. If you're on an annual plan, you may also be waiting for the right moment to downgrade without wasting your prepaid investment.

What you keep after cancelling

After you cancel, your account remains accessible, and any images you've already enhanced and downloaded stay with you permanently. You'll lose access to premium features once your current billing period ends, but the free tier will remain available. This means you can still access Remini in a limited capacity if you ever need it again.

How to cancel remini on apple app store (iOS)

If you subscribed to Remini through the Apple App Store on your iPhone or iPad, you must manage the cancellation directly in Apple's Settings. Stopee recommends following these steps carefully, as Apple handles all billing and cancellation control.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name or Apple ID at the top of the screen.
3. Select Subscriptions (you may need to scroll down to find it).
4. Find and tap Remini in your active subscriptions list.
5. Tap Cancel Subscription at the bottom of the screen.
6. Confirm the cancellation when prompted. You'll see a final renewal date for your paid access.
7. Take a screenshot of the confirmation screen for your records.

Pro tip: Apple won't send you a separate confirmation email, so screenshot your cancellation confirmation in Settings. Store this safely for any future refund disputes.

Warning: Remini cannot cancel your App Store subscription for you. If you try to cancel through the Remini app itself, you'll be redirected to Apple Settings. Only Apple can process the cancellation.

How to cancel remini on google play (Android)

Android users who subscribed through Google Play or via the Remini app in-app purchase system must cancel through Google's ecosystem. Stopee advises you to act quickly if you want to avoid the next billing cycle.

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon in the top-right corner.
3. Select Payments and subscriptions.
4. Tap Subscriptions.
5. Find and tap Remini.
6. Tap Cancel subscription.
7. Follow any on-screen confirmation steps and select your reason for cancellation (optional but helpful for Google's feedback).
8. Save or screenshot the confirmation message.

Pro tip: If you subscribed directly through the Remini app's in-app purchase system rather than Google Play, you can also cancel by opening Remini itself and navigating to Settings > Manage Subscription > Cancel. Both routes lead to the same Google Play cancellation system.

Warning: Google Play cancellations typically take effect at the next billing date. If you cancel mid-cycle, you'll retain access to premium features until that renewal date arrives.

How to cancel remini on the web

If you subscribed directly through Remini's website (yourplan.remini.ai or remini.web), you'll manage the cancellation in your account dashboard. This method gives you the most direct control and is often the fastest route for web-based subscribers.

1. Visit yourplan.remini.ai or remini.web in your browser.
2. Log in using your email and password.
3. Navigate to My Account or Account Settings.
4. Locate the Subscription or Billing section.
5. Click Cancel plan or Cancel subscription.
6. Review the cancellation details (final billing date, feature cutoff date).
7. Confirm the cancellation by clicking the final Confirm button.
8. Copy and save the confirmation email or take a screenshot of the confirmation page.

Pro tip: Stopee recommends requesting a cancellation confirmation email from Remini support if the system doesn't automatically send one. This creates a paper trail if disputes arise later.

Warning: Web-based subscriptions may have different refund policies than app-based subscriptions. Check your account page for refund eligibility before you cancel; you may qualify for a partial refund within a certain timeframe.

What happens after you cancel remini

Cancelling doesn't end your access immediately. Understanding the post-cancellation timeline helps you avoid surprises and plan your photo editing alternatives.

Access and feature timeline

Once you confirm cancellation, your subscription remains active and fully functional until the end of your current billing period. If your monthly renewal date is 15 days away, you'll have 15 more days to use all premium features. On the renewal date, your access downgrades to the free tier automatically-Remini won't charge you again.

Your account, images and data

Your Remini account itself never disappears. All images you've enhanced and downloaded remain in your device's local storage permanently. Inside Remini's app or web interface, your editing history and saved images stay accessible under the free plan, though you'll lose the ability to use premium enhancement tools. You're not losing any finished work.

Re-subscribing is always possible

If you change your mind, you can resubscribe at any time through the same platform (App Store, Google Play, or web). Your old account will reactivate with the same email address. Stopee understands that subscription decisions aren't always permanent, and Remini makes it straightforward to return.

Remini refund policy and your rights in singapore

Refund eligibility depends on where and when you subscribed. Singapore's Consumer Protection (Fair Trading) Act does not generally grant a statutory cooling-off period for digital content delivered immediately, but Remini does offer limited refund windows in some cases.

Refunds for web-based subscriptions

If you subscribed on Remini's website, you may qualify for a refund within a narrow timeframe:

• Weekly or monthly plans: Request a refund within 20 days of the charge.
• Annual plans: Request a refund within 60 days of the charge.
• Refunds apply only to your most recent charge; older billing cycles are not refundable.
• Contact Remini support directly to request a refund. Provide your order number, subscription plan type, and reason for the request.

Pro tip: If you're within the refund window, contact Remini support immediately via the website. The clock starts from your charge date, not from your cancellation request date.

Refunds for app store (iOS) subscriptions

Apple controls all App Store refunds. Remini cannot process these for you. To request a refund:

• Contact Apple directly via the App Store or reportaproblem.apple.com.
• Explain that you cancelled Remini and request a refund for unused time.
• Apple typically responds within 5-7 business days.
• If Apple denies your refund, Stopee recommends escalating to the ACRA (Accounting and Corporate Regulatory Authority) if you believe your consumer rights have been breached.

Refunds for google play (Android) subscriptions

Google Play allows refund requests within approximately 48 hours of purchase. After that window closes, contact Remini support directly for assistance:

• Open Google Play, find Remini, and attempt a refund request through the app's refund button (visible within 48 hours of purchase).
• If the button is unavailable, email Remini support with your Google Play order number and transaction date.
• Remini support may escalate your request to Google Play on your behalf.

Remini pricing plans in singapore

Understanding your current plan helps you decide whether to cancel or downgrade. These approximate prices reflect conversions from USD to SGD (exchange rate ~1 USD = 1.35 SGD) and may vary slightly based on promotions, taxes, or app store pricing differences.

Note: Exact pricing may vary depending on your app store, active promotions, or local taxes. Always check your Remini account or app store listing for the precise amount you're being charged.

Common mistakes when cancelling remini

We understand that subscription cancellation can feel confusing, especially when you're juggling app stores, web platforms, and billing dates. Here are the pitfalls that trip up most users-and how to avoid them.

Mistake 1: cancelling through the remini app instead of the payment platform

Many users open the Remini app and look for a cancel button, but Remini doesn't control the cancellation. The app simply redirects you back to Apple, Google, or the web. Cancel directly in Settings (iOS), Google Play (Android), or your Remini account (web). This saves you time and ensures the cancellation actually registers.

Mistake 2: assuming immediate cancellation means immediate access loss

When you cancel today, your subscription doesn't end today. You retain full premium access until your next billing date. Plan your cancellation strategically: if you have two weeks left before renewal and won't need the app, cancel now. You'll still have those two weeks of paid access.

Mistake 3: not saving your cancellation confirmation

Stopee urges you to screenshot or save every confirmation message. If a billing dispute arises, you'll need proof that you cancelled. This is especially critical for App Store and Google Play subscriptions, where confirmation emails are sporadic.

Mistake 4: missing the refund window

Web-based subscriptions have narrow refund windows (20 days for monthly, 60 days for annual). If you qualify for a refund, you must request it within these timeframes. Mark your calendar if you're within the window and unsure whether to cancel.

Mistake 5: confusing "cancel" with "downgrade"

Remini doesn't offer a downgrade option within paid tiers. You either keep your current plan or cancel it entirely, reverting to the free tier. If you want to keep using Remini at no cost, full cancellation is your only option-and the free tier is still quite functional for basic photo touch-ups.

Your consumer rights under singapore law

Singapore's Consumer Protection (Fair Trading) Act protects you, even for digital subscriptions. Understanding these rights empowers you to escalate if Remini or a payment platform fails to honour your cancellation or wrongfully charges you.

Digital content and cooling-off periods

Singapore does not impose a mandatory 14-day cooling-off period for immediately delivered digital content (like Remini's photo enhancement service). Because you access the service instantly upon subscription, statutory cooling-off rights typically do not apply. However, this does not nullify your right to cancel at any time or request a refund if the service is defective or misrepresented.

Unfair contract terms and misleading practices

Under the Act, a trader (Remini or your payment platform) must not engage in misleading or deceptive conduct. If Remini's cancellation process is deliberately obscured, or if you're charged after confirming cancellation, you can lodge a complaint with ACRA (Accounting and Corporate Regulatory Authority). Stopee recommends documenting every step: screenshots of your cancellation request, confirmation messages, and any billing evidence.

Chargeback and payment platform escalation

If Remini continues charging you after cancellation, contact your bank or payment provider immediately. Most cards and digital wallets (including Apple Pay and Google Pay) allow you to dispute charges and request reversals. Your card issuer will investigate the claim and may refund the disputed amount while the case is reviewed.

Escalation pathway if remini ignores your request

If Remini support doesn't respond or refuses to refund or cancel:

1. Document all communication attempts (dates, times, email addresses used).
2. Send a formal written complaint to Remini's Milan headquarters (address below) via registered mail or email, requesting a response within 14 days.
3. If Remini doesn't respond, lodge a complaint with ACRA via their online portal (acra.gov.sg).
4. ACRA will investigate and may compel Remini or the payment platform to refund or cancel as appropriate.

Pro tip: Stopee advises keeping all correspondence. ACRA investigations move faster when you provide a clear timeline of every attempt to contact the company.

Remini's contact details and headquarters

If you need to escalate a dispute or request a formal cancellation confirmation, contact Remini directly. The service is developed by Bending Spoons S.p.A.

Company address: Bending Spoons S.p.A., Piazza Gae Aulenti, 4, Milan, Italy

Alternative address: AI Creativity S.r.l., Via Nino Bonnet 10, 20154 Milan, Italy

Contact Remini through the app's support menu or visit the official Remini website for email support options. Always keep copies of any support correspondence for your records.

Your cancellation checklist for remini

Use this checklist to ensure you've cancelled correctly and protected yourself against unexpected charges.

Take control of your subscriptions with stopee

Cancelling Remini doesn't have to be stressful or confusing. You now understand exactly which platform to use, what happens after you cancel, and how to protect your refund rights under Singapore law. Keep your cancellation confirmation, monitor your billing for the next cycle, and rest assured that your paid access won't disappear until your renewal date arrives.

If you've cancelled and Remini continues to charge you, escalate immediately to your card issuer or ACRA. You have consumer rights, and Stopee has helped thousands of consumers cancel unwanted subscriptions, recover wrongful charges, and take back control of their spending. Whether you're cancelling Remini or any other recurring service, return to Stopee (stopee.com) for step-by-step guidance and insider tips on avoiding dark patterns and protecting your money.