Manage MGM Plus

How to cancel MGM plus and stop unwanted charges today

What MGM plus is and why you might want to leave

MGM Plus is a streaming service owned by Metro-Goldwyn-Mayer that delivers theatrical films, classic movies, and original series in an ad-free environment. Originally branded as EPIX, the service rebranded to MGM Plus and now operates as a compact alternative for viewers seeking studio-backed content without advertising interruption. You can subscribe directly through MGM Plus or add it as a premium channel through third-party platforms like Amazon Prime Video, Apple TV Channels, or Roku. The service offers both monthly and annual billing options, with prices ranging from about $6.99 to $7.99 monthly or $58.99 to $62.04 annually, depending on where you subscribe.

If you signed up for MGM Plus and now want to cancel, you're not alone. Many subscribers find themselves paying for content they no longer watch, or they discover the library doesn't match their expectations. At Stopee, we help thousands of people regain control of their subscriptions every year, and MGM Plus cancellations are among the most common requests we see.

What you get with MGM plus

The service grants you access to MGM's curated film library, which includes recent theatrical releases, classic Hollywood titles, and original television series. You receive 24/7 linear channels alongside on-demand content, and your account typically supports multiple simultaneous streams across devices. Quality and codec specifications vary depending on your platform and internet speed, but standard streaming quality is the baseline across most devices.

Current pricing and subscription plans

Here's a breakdown of the typical pricing you'll encounter when subscribing to MGM Plus directly or through partner platforms.

Prices fluctuate based on promotional offers, platform partnerships, and your location within the United States. If you subscribed during a promotional period, your rate may differ from the standard pricing listed above. Always check your billing statement to confirm your exact charge.

Your consumer rights and what they mean for you

The Federal Trade Commission Act (specifically Section 5) protects you as a consumer when canceling subscription services. You have the right to cancel your subscription without penalty, and billing must stop after your cancellation takes effect. Services like MGM Plus cannot charge you for periods after you've requested termination.

If MGM Plus bills you after you've canceled, you're entitled to dispute the charge with your payment method provider. Most credit card companies and banks offer chargeback protection for unauthorized or duplicate charges. If MGM Plus refuses to issue a refund for erroneous billing, you can file a complaint with your state's Attorney General office or the Federal Trade Commission.

The right to cancel without obstacles

Under the Federal Trade Commission's Negative Option Rule, companies must make cancellation easy and at least as straightforward as signup. MGM Plus and its distribution partners are required by law to honor your cancellation request promptly. If you encounter confusing interfaces, broken cancel buttons, or unresponsive support, those are red flags that the company may be violating consumer protection laws.

Documentation and proof of cancellation

Always save confirmation emails, screenshots, or order numbers when you cancel. If MGM Plus continues to charge you after cancellation, this evidence becomes crucial for disputing charges with your bank or filing a complaint with regulators. Stopee recommends taking a screenshot of your account settings before and after cancellation to establish a clear timeline.

How to cancel MGM plus step by step

Your cancellation process depends entirely on where you subscribed. If you signed up directly at mgmplus.com, you'll cancel through MGM Plus's website. If you added MGM Plus as a channel through Amazon Prime Video, Apple TV, Roku, or another platform, you'll cancel through that platform instead. This is a critical distinction because many users mistakenly try to cancel in the wrong place and believe their cancellation didn't work.

Cancel if you subscribed directly at MGM plus

This is the most straightforward cancellation path, and Stopee has verified these steps work for direct subscribers.

1. Visit mgmplus.com and log into your account using your email and password.
   • If you've forgotten your password, click "Forgot password" and follow the email recovery process.
2. Click on your account profile icon or navigate to Account Settings from the menu.
   • This is typically located in the top right corner of the website.
3. Select Subscription or Billing from the dropdown menu.
   • You'll see your current plan, next billing date, and payment method.
4. Look for a button labeled Cancel Subscription, Manage Subscription, or Cancel Plan.
   • Warning: Do not click "Pause" or "Skip this month" unless you intend to keep the subscription temporarily. These options delay rather than cancel.
5. Click the cancellation button and review the confirmation message.
   • MGM Plus may offer you a discounted rate to stay. You can ignore this offer if you're committed to canceling.
6. Confirm your cancellation when prompted and save or screenshot the confirmation page immediately.
   • Note the cancellation date and reference number if one is provided.
7. Check your email for a cancellation confirmation email within 5 to 10 minutes.
   • Pro tip: If you don't receive an email within 15 minutes, log back into your account to verify the cancellation went through. Email delivery delays happen.

Cancel if you subscribed through amazon prime video

Many subscribers add MGM Plus through Prime Video's Channels feature. You must cancel through Amazon, not through MGM Plus directly.

1. Open the Amazon Prime Video app or visit primevideo.com and sign in with your Amazon account.
2. Navigate to Account and Settings (usually accessible from the menu or your profile icon).
3. Select Memberships and subscriptions.
   • You'll see all active Prime Video Channels listed here.
4. Find MGM Plus in the list and click Manage or the channel name.
5. Click Cancel Channel or End Subscription.
   • Amazon may show you a discount offer to keep the channel. Ignore it if you want to proceed with cancellation.
6. Confirm the cancellation and note the effective date.
   • Typically, you retain access until the end of your current billing cycle.
7. Save the confirmation page and watch for a confirmation email from Amazon within minutes.

Cancel if you subscribed through apple TV channels

Apple TV Channels works similarly to Amazon Prime Video. You manage and cancel subscriptions through Apple, not MGM Plus.

1. Open the Apple TV app on your device (iPhone, iPad, Mac, Apple TV, or visit tv.apple.com).
2. Sign in with your Apple ID.
3. Navigate to Account or Settings (often represented by your profile picture or initials).
4. Select Subscriptions or Manage Subscriptions.
5. Find MGM Plus and tap or click it.
6. Choose Cancel Subscription.
   • Apple will confirm the cancellation date and ask you to review the decision.
7. Confirm once more and check your email for an order confirmation.
   • Look for an email from Apple that lists the subscription cancellation.

Cancel if you subscribed through roku

Roku subscribers manage channels through their Roku account or directly on the device.

1. Log into your Roku account at roku.com or access Settings on your Roku device.
2. Navigate to Manage subscriptions or Subscriptions.
3. Locate MGM Plus in the active subscriptions list.
4. Click or select Cancel or Unsubscribe.
5. Confirm the cancellation and note any final access date.
   • Roku typically grants access through the end of your billing period.
6. Verify the change in your Roku account within a few minutes.

Refunds and billing timeline after cancellation

Refunds from MGM Plus are rare unless you're within a promotional trial period or the company erred in billing you. Most streaming services only refund fees if you cancel within the free trial window. If your trial period was 7 days and you cancel on day 5, you should receive no charge. If you cancel on day 10, the charge stands.

For paid subscriptions, most streaming companies do not offer prorated refunds. If you paid for a monthly subscription on the 1st and cancel on the 15th, you won't receive a refund for the unused half-month. However, some promotional offers include money-back guarantees, so check your original sign-up confirmation to see if that applies to you.

What happens after you cancel

After you cancel MGM Plus, you retain access to your account and content through the end of your billing cycle. If you paid for a monthly subscription on September 1st and canceled on September 15th, you keep access until October 1st. Your access then terminates automatically at that date. Any saved content, watchlist items, or preferences are deleted after your access expires. If you re-subscribe in the future, you'll start fresh with a new account.

Handling unexpected charges after cancellation

If MGM Plus or your third-party platform (Amazon, Apple, Roku) charges you after you've canceled, act immediately. First, gather all evidence: screenshots of the cancellation confirmation, emails, and your billing statement showing the erroneous charge. Contact the platform's customer support and reference your cancellation date and confirmation number. If the platform refuses to refund the charge, contact your bank or credit card company and initiate a dispute or chargeback. Most financial institutions side with consumers on subscription disputes when you provide clear documentation of your cancellation request.

Common cancellation mistakes to avoid

Cancellation frustration is real, and many people accidentally keep their subscriptions active without realizing it. Here are the pitfalls that Stopee sees most often.

Mistake one: canceling in the wrong place

This is the most common error. You subscribe through Amazon Prime Video but try to cancel at mgmplus.com. The cancellation doesn't work because MGM Plus's website has no record of your Amazon subscription. You end up thinking the cancellation failed when in fact you were looking in the wrong account. Always verify where you originally subscribed before attempting to cancel.

Mistake two: confusing pause with cancel

Many platforms offer a "Skip this month" or "Pause subscription" option that looks like cancellation. These features temporarily halt your subscription but automatically restart it after one or more months unless you actively cancel. If you choose pause instead of cancel, you'll be shocked to see a charge reappear on your next billing cycle.

Mistake three: not saving confirmation details

If you don't screenshot or note your cancellation confirmation, you have no proof if the company disputes your claim. Some support agents claim they never received your cancellation request if you can't show documentation. Stopee recommends treating cancellation confirmation the same way you'd treat a receipt for any other important transaction.

Mistake four: canceling too close to your billing date

If you cancel on the same day you're charged, the charge may process before the cancellation takes effect. Most platforms have a slight processing delay. Cancel at least 2 to 3 days before your next billing date to ensure the system processes the cancellation before charging you again.

After cancellation: what to do next

Canceling a subscription can feel anticlimactic because there's often no dramatic confirmation. You simply stop seeing charges. Here's how to ensure everything wrapped up cleanly on the back end.

First, verify the cancellation took effect by checking your account status one week after you submitted the cancellation request. Log back into your account and confirm that your subscription status shows as "canceled" or "inactive." If your account still shows as active, contact support immediately because the cancellation may not have completed.

Second, monitor your credit card or bank statement for the next billing cycle. If you were charged monthly, check your statement on or after the date your next charge was originally scheduled. If no charge appears, the cancellation worked. If a charge does appear, immediately dispute it with your financial institution.

Third, if you used a promo code or were promised a discount for staying subscribed, save any related emails or documents. If MGM Plus later tries to re-bill you claiming you never canceled, these documents support your case.

When to escalate your cancellation complaint

Most cancellations process smoothly, but some subscribers encounter resistance from support teams or repeated billing despite requesting cancellation. If you've attempted cancellation through the normal process and MGM Plus continues to charge you, it's time to escalate.

Step one: document everything

Compile all evidence of your cancellation attempts: screenshots of your account settings showing the cancellation request, confirmation emails, dates and times you contacted support, and copies of unexpected charges on your statement. Create a chronological timeline showing when you canceled and when the unwanted charges appeared.

Step two: contact MGM plus customer support formally

Send a written message (email is best) to MGM Plus customer support requesting cancellation and referencing your previous attempts. Include your account number and a clear statement: "I request immediate cancellation of my MGM Plus subscription effective today. Please confirm this cancellation within 24 hours." Formal written communication creates a paper trail.

Step three: dispute the charge with your bank

If MGM Plus or its partners refuse to honor your cancellation, contact your credit card company or bank and initiate a dispute. You have the right to challenge unauthorized or fraudulent charges. Provide your bank with all documentation of your cancellation request and the company's refusal to stop billing.

Step four: file a complaint with regulators

If the dispute process stalls, file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or with your state's Attorney General office. The Federal Trade Commission takes subscription billing violations seriously and has authority to enforce the Negative Option Rule against services that ignore cancellation requests. Stopee has seen regulators successfully recover funds for consumers harmed by persistent billing after cancellation.

Deciding whether to cancel MGM plus

Before you cancel, consider whether MGM Plus truly serves you. If you haven't opened the app in three months, the decision is made. If you use it occasionally for one or two films per month, you might keep it depending on whether the cost feels justified. If you subscribe to five other streaming services and watch none of them regularly, canceling MGM Plus is a smart cost-saving move.

Reasons to keep your subscription

You have a consistent pattern of watching MGM Plus content. You enjoy the original series or film library enough to use the service at least twice per month. You bundled MGM Plus with another service at a promotional rate that expires after canceling. You're a film enthusiast who values the breadth of classic Hollywood titles unavailable elsewhere.

Reasons to cancel your subscription

You haven't used the service in several months. The library doesn't match your viewing preferences. You're consolidating streaming subscriptions to reduce monthly expenses. You prefer other services' original content or film selections. You signed up during a free trial and don't want the paid subscription to begin. You discovered the service doesn't support features you need (like offline downloads or specific video quality).

Quick reference cancellation checklist

Use this checklist before, during, and after your cancellation to stay organized and avoid common mistakes.

Final thoughts: taking control of your subscriptions

Canceling MGM Plus is straightforward once you know exactly where to look. The friction you encounter isn't accidental. Streaming services make money from subscriptions that people forget about or struggle to cancel. By taking these steps and using clear documentation, you take back control of your spending and protect yourself from unwanted charges.

Subscription management doesn't have to be complicated, and it shouldn't require hours of your time. Stopee has helped thousands of consumers cancel streaming services, manage recurring charges, and recover money from unauthorized billing. Whether you're canceling MGM Plus today or planning to review all your subscriptions, you deserve a straightforward, friction-free process. Stopee at stopee.com makes cancellation transparent and empowers you to reclaim your time and money.