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Cancel New York Post: Step-by-Step Guide
How to cancel your new york post subscription in south africa (2025)
What you need to know about new york post
The New York Post is a tabloid-style news publisher offering daily coverage of news, entertainment and sports through print and digital channels. If you're subscribed through your app store, web browser or home delivery, you have several cancellation paths - each with its own timing and refund rules.
At Stopee, we've helped thousands of South African readers navigate subscription exits cleanly, and we know where New York Post makes the process trickier than it needs to be. Understanding your options before you act prevents unwanted charges and keeps your account data secure.
Subscription types available
New York Post delivers subscriptions across three main channels: the Apple App Store (iOS and iPad), Google Play Store (Android), and direct web subscriptions with e-edition access. Promotional pricing appears regularly, and free trials often extend 30 days - meaning you must act fast to avoid your first charge.
Pricing in South Africa (ZAR) varies by platform and promotion timing. The table below shows current rates as of mid-2025.
Pricing and subscription plans in south africa
New York Post offers tiered pricing with standard and promotional rates, both available depending on when you subscribe.
| Plan | Cost (ZAR) | Billing cycle | Trial period |
|---|---|---|---|
| One-month standard | R219.99 | Monthly | 30 days free |
| One-month promotional | R199.99 | Monthly | 30 days free |
| Six-month standard | R1,249.99 | Six months | 30 days free |
| Six-month promotional | R999.99 | Six months | 30 days free |
| One-year standard | R2,299.99 | Yearly | 30 days free |
| One-year promotional | R1,999.99 | Yearly | 30 days free |
Why pricing matters to your cancellation decision
If you've signed up during a promotional period, you'll save between R20 and R300 on your first charge. However, your renewal price reverts to standard rates unless the promotion explicitly extends. Understanding whether you're locked into a fixed rate or facing a price jump at renewal is critical before you decide to keep or cancel.
Your consumer rights in south africa
South African consumer law gives you stronger protections than you might realize, and Stopee advocates for your awareness of these rights.
Consumer protection act coverage
The Consumer Protection Act (CPA) of 2008 requires that New York Post must disclose all recurring billing terms clearly before you buy. This includes the trial period length, the price after the trial ends, and the cancellation process. If New York Post fails to present these terms transparently, you have grounds to dispute a charge or claim a refund.
Additionally, the CPA entitles you to cancel a subscription within 14 days of purchase without penalty - even if you've begun using the service. This means if you signed up, took a free trial, and realized the content doesn't suit you, you can demand a full refund within that two-week window.
How to use your 14-day right
If you fall within the 14-day window and wish to use your statutory right, contact New York Post customer service in writing (email or postal mail) stating that you wish to cancel under the CPA 14-day right. Keep a copy of your receipt and all correspondence. If the publisher refuses, you can escalate to the National Consumer Commission (NCC) at complaints@thencc.org.za or visit www.thencc.org.za.
How to cancel your new york post subscription
Cancellation steps vary sharply by platform, and timing is everything - especially if you're on a free trial.
Cancel via apple app store (iOS and iPad)
App Store subscriptions auto-renew unless you manually disable them within 24 hours of your trial ending.
- Open the Settings app on your iPhone, iPad or iPod touch.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap New York Post.
- Tap Cancel Subscription (or turn off auto-renewal if the button reads Manage).
- Confirm your cancellation when prompted.
Warning: You must complete this step at least 24 hours before your trial or billing period ends. If you cancel after the charge has gone through, Apple rarely issues refunds - you'll need to escalate via the CPA 14-day right instead.
Pro tip: Set a phone calendar reminder for day 28 of your 30-day trial. This gives you a two-day buffer to cancel before your first charge hits.
Cancel via google play store (Android)
Google Play subscriptions work similarly to the App Store, but the menu layout differs slightly.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments and subscriptions.
- Tap Subscriptions.
- Find New York Post and tap it.
- Select Cancel subscription and confirm.
Your cancellation takes effect at the end of your current billing period. If you cancel mid-cycle, you retain full access until that date arrives.
Pro tip: Google Play shows your next billing date on the subscription screen. Note this date before you cancel, so you know exactly when your access ends.
Cancel via web subscription or e-edition
Direct subscriptions to New York Post (purchased through their website rather than an app store) follow a different path and often require more effort.
- Visit the New York Post website and log in to your account using your email and password.
- Navigate to Account Settings or Subscription Management (usually found in a dropdown menu under your profile).
- Look for a Manage Subscription, Cancel, or Unsubscribe link.
- If no online cancellation option is visible, note down your account details and move to step 5.
- Contact New York Post customer service by phone or postal mail (address provided in the final section below) and request cancellation.
- Confirm your cancellation in writing via email if possible, and retain all correspondence.
Warning: New York Post does not accept cancellations via email alone. You must either use the online portal (if available) or call customer service. Do not rely on email as your sole cancellation method, as the publisher may claim they never received it.
Pro tip: When you call, ask the representative to confirm your cancellation in writing via email. This creates a paper trail if a dispute arises later.
Cancel home-delivery print subscriptions
If you receive a print edition by post, cancellation must happen via phone or written notice to the publisher's postal address (see contact details below). Online account tools do not control home delivery.
- Locate your most recent print invoice for your account and subscription number.
- Call New York Post customer service and provide your account number and name.
- Request immediate cancellation and ask for confirmation of your final delivery date.
- Follow up in writing via email or postal mail citing the date and representative name from your call.
What happens after you cancel
Cancellation doesn't mean instant loss of access - your account remains active through the end of your paid period.
Access after cancellation
Once you cancel, auto-renewal is disabled. However, you retain full access to all subscription content until your billing period ends. If your subscription renews on 15 March, and you cancel on 10 March, you can still read the app or e-edition through 15 March. On 16 March, your access stops.
Free trial cancellations work the same way. If your 30-day trial ends on 25 February, and you cancel on 20 February, you can still access content through 24 February. On 25 February, access automatically locks.
Account data and privacy
New York Post retains your account information after cancellation, in line with its terms of service and privacy policy. This typically includes your name, email, payment history and reading activity. You cannot request deletion of this data unless you formally request it under data protection principles (which are limited in South Africa's current legal framework).
If you wish to request data deletion or clarification on what's stored, contact the publisher directly and cite your privacy concerns.
Will you get a refund?
Refund eligibility is the question Stopee readers ask most often - and the answer is strict.
Standard refund policy for digital subscriptions
New York Post does not refund subscriptions cancelled after the trial period ends or after your first payment is processed. Once you enter a paid cycle, early cancellation forfeits the remainder of that period. If you pay R219.99 for a month and cancel after five days, you lose the remaining 25 days with no refund.
The only exception is the CPA 14-day statutory right mentioned earlier. If you cancel within 14 days of purchase, you can demand a full refund, and the publisher must comply or face regulatory action.
App store and google play refunds
App Store (Apple) and Google Play (Google) manage refunds independently of the publisher. New York Post itself cannot issue refunds for app-based subscriptions; only Apple and Google can.
If you cancel your App Store subscription and wish to request a refund, you must contact Apple Support directly at support.apple.com. Apple typically grants refunds for trial period charges or the first month if you cancel within 30 days of purchase. After that window, refunds are rare and granted only in exceptional circumstances (e.g., unauthorized charges).
Similarly, Google Play allows refunds within 48 hours of the first charge if you cancel a trial. Beyond that, refunds are discretionary.
Pro tip: If you've been charged but believe the charge was unauthorized or the terms were unclear, contact Apple or Google first, not New York Post. The platform holds the refund power.
Common mistakes people make when cancelling
We understand the frustration when a cancellation doesn't stick - and it happens more often than it should. Stopee has tracked patterns in subscriber complaints, and here are the traps to avoid.
Missing the 24-hour window on app trials
The single biggest mistake is waiting too long. Your 30-day free trial includes a grace period, but that period ends at the exact time you signed up. If you signed up at 15:30 on 1 February, your trial ends at 15:29 on 3 March. Cancel at 15:31 and you've missed the window - Apple or Google will charge you within hours.
Set a phone reminder for day 28, not day 30.
Cancelling via email (web subscriptions)
Many readers email New York Post asking to cancel, and the publisher routinely claims the email was lost, unread, or didn't constitute a valid cancellation request. Email is not an accepted cancellation method for direct web subscriptions. You must use the online account portal or call. Email is only useful as backup documentation of your intent.
Confusing cancellation with account deletion
Cancelling your subscription does not delete your account. Your login, payment history, and saved articles remain. If you want to fully disconnect, you must ask the publisher to delete your account - a separate process that can take 30+ days.
Forgetting to check renewal pricing
Your promotional rate does not carry over to renewal. If you signed up at R199.99 monthly, your second month renews at R219.99 (the standard rate) unless the promotion explicitly states otherwise. Many readers cancel mid-renewal cycle because they discover the price jump - but by then, they've already been charged the higher rate and must fight for a refund under the 14-day CPA right.
Pro tip: Screenshot your subscription terms at sign-up, including the renewal price. This is your proof if you need to escalate a dispute later.
Your cancellation checklist
Use this checklist to ensure your cancellation is complete and documented.
| Action | Completed? | Notes |
|---|---|---|
| Note your trial or billing end date | ☐ | Check your app or account portal for the exact date and time. |
| Cancel 24+ hours before that date | ☐ | App Store and Google Play require this window. |
| Screenshot the cancellation confirmation | ☐ | Evidence you acted and when. |
| Check your bank statement 7 days later | ☐ | Confirm no unexpected charge appeared. |
| If charged wrongly, invoke CPA 14-day right | ☐ | Email and post your refund demand within 14 days of the charge. |
| File complaint with NCC if refused | ☐ | complaints@thencc.org.za if the publisher denies your refund. |
How stopee can help you stay in control
Cancelling a subscription should be straightforward, but publishers often design friction into the process. Stopee exists to cut through that friction and empower you to take action with confidence.
At Stopee, we provide step-by-step guides, real consumer law references, and escalation pathways for every major subscription service - including New York Post. If your cancellation is disputed or a charge appears after you've cancelled, Stopee equips you with the legal framework and templates to recover your money or escalate to the National Consumer Commission.
We have helped thousands of consumers in South Africa cancel unwanted subscriptions, reclaim overcharged funds, and understand their rights. Your subscription is your choice - and your choice to exit should be as simple as your choice to enter.
Contact information and escalation
If your online cancellation fails or customer service is unresponsive, use these contact details to escalate.
New york post customer service
For subscription cancellations and account queries, contact the publisher directly:
- Phone: Check your most recent invoice or the New York Post website for the current customer service number. Ask specifically for the Subscriptions department.
- Postal address: New York Post, 1211 Avenue of the Americas, New York, NY 10036, USA. Write "Subscription Cancellation Request" on your envelope.
- Email: Use email only as supporting documentation after you've called or posted. Do not rely on email as your sole cancellation method.
South african consumer protection authorities
If New York Post refuses your cancellation, withholds a refund you're entitled to, or ignores your requests:
- National Consumer Commission (NCC): complaints@thencc.org.za or www.thencc.org.za. File a complaint free of charge.
- Your bank or payment provider: Report unauthorized or disputed charges and request a chargeback. Provide your cancellation evidence.
South Africa's Consumer Protection Act empowers the NCC to investigate complaints, mediate disputes, and levy fines on publishers who breach consumer rights. Use it.
Why stopee recommends documenting everything
Whether you cancel via app, web or phone, keep screenshots, emails and written confirmations. These documents are your proof if a dispute arises, and they strengthen any complaint you file with the NCC or your bank. Stopee emphasizes documentation because it is the difference between a swift resolution and a prolonged dispute.
Cancelling your New York Post subscription should be your last action, not the start of a battle. With the right approach, clear timing and an understanding of your consumer rights, you regain control of your spending and your data. Stopee has helped thousands of South African readers do exactly that - and we're here to guide you through every step of the process.