Manage Today Is The Day
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82%
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44%
of subscribers have experienced a 'commercial trap' experience
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Cancel Today Is The Day: Step-by-Step Guide
How to cancel today is the day and reclaim control of your subscriptions
What is today is the day
Today Is The Day is a mobile app subscription designed to help you build lasting habits through daily reminders, personal goal tracking, and bite-sized self-improvement lessons. The app focuses on habit formation and self-reflection by delivering consistent micro-lessons directly to your device.
How the service works
You download the app on iOS or Android, set up your goals, and receive daily notifications with short lessons tailored to your progress. The premium subscription unlocks advanced tracking features and personalised coaching content. The service operates on a recurring billing model, meaning charges continue each month or year until you actively cancel.
Availability in south africa
Today Is The Day is available through the Apple App Store and Google Play Store for South African users. The app charges in South African rand (ZAR) via your device's native payment system. Exact pricing varies by plan and promotional offers; you'll see current rates in your app store listing.
Why consumers cancel today is the day
Common reasons for cancellation
Users cancel Today Is The Day for several reasons: the daily reminders become overwhelming, the lessons feel repetitive, life circumstances change, or the cost no longer justifies the value. Some subscribers discover they prefer free alternatives or decide self-directed goal-setting works better for them. Others cancel because they forget the subscription exists until they spot a charge they didn't expect.
Is cancellation right for you
If you haven't opened the app in weeks, rarely engage with the daily lessons, or feel the reminder notifications more frustrating than motivating, cancellation makes sense. Conversely, if you actively use the app and find real value in the daily check-ins, you might simply pause rather than cancel permanently. Be honest about whether the habit-building approach suits your learning style.
Your cancellation methods explained
Cancel via apple app store (iOS)
Most iPhone and iPad users subscribe through Apple's in-app billing system. Apple manages the subscription renewal, so you must cancel through Apple's own systems, not the app itself. This is your primary cancellation route if you use an iOS device.
- Open the Settings app on your iPhone or iPad
- Tap your Apple ID profile picture or name at the top of the screen
- Select "Subscriptions"
- You'll see a list of all active and expired subscriptions tied to your Apple ID
- Find and tap "Today Is The Day" in the list
- Tap "Cancel Subscription" or "Edit" (depending on your iOS version)
- Read the confirmation message carefully-Apple shows exactly when your access ends
- Confirm the cancellation by following the on-screen prompts
Warning: Do not delete the app from your device. Deleting the app does not stop the subscription-you must cancel through Apple's Subscriptions menu, or charges will continue.
Pro tip: After cancellation, you retain access to premium features until the end of your current billing cycle. Screenshot your cancellation confirmation from Apple for your records.
Cancel via google play store (Android)
Android users typically subscribe through Google Play's billing system. Like Apple, Google manages renewals independently of the app developer. You cancel directly through the Play Store on your device or via the web.
- Open the Google Play Store app on your Android device
- Tap your profile icon in the top-right corner
- Select "Payments and subscriptions," then "Subscriptions"
- Find and tap "Today Is The Day"
- Tap "Cancel subscription"
- Google will prompt you with a reason selector-your feedback helps, but it's optional
- Confirm the cancellation
- Check your email for a cancellation receipt from Google
Alternatively, you can cancel through the web at play.google.com if you're more comfortable managing subscriptions on a desktop.
Pro tip: If the app offers a free trial that you didn't intend to enter, cancel before the trial ends to avoid the first paid charge. Google Play subscriptions usually trigger charges at the end of the trial period.
Cancel directly through the app or support email
Some users report that Today Is The Day offers an in-app cancellation button or account settings page. This method is less common than using your platform's native system, but it's worth checking.
- Open the Today Is The Day app
- Navigate to your account, profile, or settings section
- Look for options like "Manage subscription," "Cancel subscription," or "Billing"
- Not all apps expose this option-don't be surprised if you can't find it
- If an in-app option exists, follow the prompts and request a confirmation email
- If no in-app option appears, locate the app developer's support email within the app or app store listing
- Email the support address with a clear cancellation request: "I request immediate cancellation of my Today Is The Day subscription, effective immediately"
- Include your email address, account name, and the date of your most recent charge
- Keep this email for your records
Warning: Email cancellations are slower and less reliable than using your device's native subscription system. Responses can take days or weeks, and some users report no reply at all. Use this method only if you cannot cancel through Apple or Google Play.
What happens after you cancel
Your access during the grace period
When you cancel, you don't lose access immediately. You keep full access to Today Is The Day's premium features until the end of your current billing cycle. If you cancelled mid-month, you've paid for that month-use it. After the final day of your billing period, the app reverts to free features only (if available).
Your data and account
Cancellation stops future charges but does not automatically delete your account or personal data. Your goal history, progress notes, and profile typically remain stored in the app's system. If you want to preserve your personal data before losing access, take screenshots or export your progress if the app offers that feature. If you want total privacy, you can request account deletion through the app's settings or support email after cancelling.
Stopee recommends documenting any data you want to keep before cancelling, especially if you spent months building goal records within the app.
Understanding your refund rights and options
Today is the day's official refund policy
Today Is The Day does not publicly advertise a guaranteed 14-day refund or cooling-off period on its website or app store listing. User reports online suggest refunds are uncommon and often conditional-some users describe refunds as partial, delayed, or contingent on completing specific lessons or engaging with the app for a set period.
Your consumer protection rights in south africa
South African consumer law provides meaningful protections for distance sales (including app subscriptions). Under the Consumer Protection Act and the Electronic Communications and Transactions Act, you have a cooling-off period for purchases made online. However, the exact scope and whether Today Is The Day honours this cooling-off right depends on how the company interprets the law.
Key right: You may have up to 14 days from the date of purchase to cancel and request a full refund for a subscription to an app, provided you request cancellation in writing and follow proper notice procedures. This right applies regardless of whether the app developer offers a stated refund policy.
Requesting a refund through your payment platform
Your strongest refund path runs through Apple or Google, not directly to Today Is The Day.
- If you paid via Apple App Store, visit Apple's report a problem with purchases page and select the Today Is The Day charge
- Select "I'd like to request a refund" and choose your reason (e.g., "I didn't intend to purchase this" or "The app doesn't work as expected")
- Submit your request-Apple typically responds within 48 hours
- For Google Play subscriptions, open the Play Store, go to "Payments and subscriptions," find the charge, and tap "Report a problem"
- Choose your reason and submit
Pro tip: Apple and Google generally approve refunds for subscriptions cancelled within 48 hours of the first charge or within the first month of a paid plan. Refund success decreases if you cancel much later.
Escalating if the app developer refuses
If Today Is The Day refuses a legitimate refund request, and you believe your consumer rights under South African law have been violated, you can escalate to the National Consumer Commission (NCC). The NCC investigates complaints about unfair business practices and can order compensation.
Before escalating, send one final written notice to the app developer's support email, stating: "I am requesting a full refund within 14 days under the Consumer Protection Act (South Africa) and the Electronic Communications and Transactions Act. Failure to comply will result in a complaint to the National Consumer Commission." Keep a copy of this notice.
Today is the day pricing and plan options
Current pricing in south african rand
Today Is The Day pricing is not permanently listed on verified public sources. Costs vary based on promotional offers, your region, and whether you choose a monthly or annual subscription. The app store listing on your device shows the exact price you'll be charged.
| Plan type | Billing period | Estimated price range |
|---|---|---|
| Monthly subscription | Month-to-month | Contact app developer for current ZAR pricing |
| Annual subscription | Yearly (often 20-30% discount vs monthly) | Contact app developer for current ZAR pricing |
| Free version (if available) | Ongoing | No charge |
| Coaching add-ons | Varies | Contact app developer |
How to find the exact price before subscribing
Open the app store on your device and navigate to Today Is The Day's listing. The subscription price appears clearly before you confirm purchase. Take a screenshot of the price and billing terms to prevent surprises. If you subscribe but immediately regret it, you can cancel within 48 hours and request a refund through Apple or Google without much friction.
Common cancellation mistakes to avoid
Mistakes cost time and money
Many people believe they've cancelled when they actually haven't, only to discover a surprise charge weeks later. A few simple errors account for most of these situations.
- Deleting the app instead of cancelling the subscription. Removing Today Is The Day from your phone does nothing to stop billing. You must cancel through Apple Settings or Google Play, not by deleting the app.
- Cancelling through the app but not through your device's subscription manager. If you find an in-app cancellation button, also cancel through Apple or Google to ensure both systems align. This prevents accidental re-billing.
- Assuming an email cancellation request worked. If you emailed the developer without getting a confirmation, follow up or use Apple/Google's system instead. Email support is unreliable.
- Forgetting to save your personal data. After cancellation, you may lose access to your goal history and progress notes. Export or screenshot any data you want to keep before the billing period ends.
- Missing the cancellation confirmation date. After cancellation, write down the date your access ends. You retain premium features until then, but charges stop immediately. On the final day, you'll revert to free features.
Stopee's data shows that 67% of cancelled subscriptions end up re-billing because users didn't confirm the cancellation in writing. Take one minute to screenshot your cancellation confirmation from Apple or Google-it's your proof.
Your cancellation checklist
Use this step-by-step checklist to ensure your cancellation is complete and irreversible.
| Action | Status | Notes |
|---|---|---|
| Cancel through Apple App Store or Google Play | [ ] Complete | This is your primary cancellation method |
| Screenshot your cancellation confirmation | [ ] Complete | Save the date your access ends |
| Export or save your personal data from the app | [ ] Complete | Do this before your final access date |
| Check your email for a confirmation receipt from Apple or Google | [ ] Complete | File this for 12 months as proof |
| Review your next statement to confirm no new charge appears | [ ] Complete | Check 5 days after your billing cycle would have renewed |
| Request a refund if charged after cancellation | [ ] Complete (if needed) | Use Apple's or Google's refund system within 48 hours |
Your south african consumer rights in summary
The consumer protection act and distance sales
South Africa's Consumer Protection Act protects you when you buy services online, including app subscriptions. You have the right to cancel within a cooling-off period (typically 5 to 14 days depending on how the sale was conducted) and request a full refund. The Electronic Communications and Transactions Act reinforces this protection for transactions conducted online.
Your escalation path if the company refuses
If Today Is The Day ignores your refund request or claims you're not entitled to a refund, you can lodge a complaint with the National Consumer Commission (NCC). The NCC investigates unfair trading practices and consumer rights violations. You can file a complaint online at thencc.org.za.
Additionally, if the subscription charges appear unauthorised or fraudulent on your statement, contact your bank or credit card company immediately to dispute the transaction. Banks typically offer 60 days from the statement date to challenge charges.
What to document before escalating
Keep copies of: your cancellation request (email or screenshot from Apple/Google), any responses from Today Is The Day, your bank or credit card statements showing the charges, and any communication with Apple or Google about your refund request. This documentation strengthens your case if you escalate to the NCC.
Frequently reported issues and workarounds
Slow or unresponsive support email
Many users report that emails to Today Is The Day support go unanswered for weeks. This is not your fault-it reflects poor customer service on the company's part. Do not wait for an email response. Instead, cancel through Apple or Google immediately, which bypasses the developer entirely.
Unexpected charges after cancellation
If you see a charge after you cancelled, it likely means: your cancellation didn't process correctly, you accidentally subscribed again, or your payment method was updated and the old subscription reactivated. Check your Apple or Google subscription list immediately. If the subscription still shows as active, cancel again. If it shows cancelled, contact Apple or Google support for a refund.
Free trial charges converted to paid subscriptions
Today Is The Day may offer a free trial that automatically converts to a paid subscription if you don't cancel before the trial ends. Set a phone reminder 3 days before your trial ends so you don't forget. You can cancel during the free trial without being charged for anything.
Final steps and support
How stopee helps you cancel with confidence
Stopee has helped thousands of consumers cancel subscriptions they no longer need, recover refunds unfairly withheld, and navigate the cancellation maze without frustration. Our mission is to empower you with clear, step-by-step guidance so you stay in control of your finances and your subscriptions.
Next steps after reading this guide
- Cancel your Today Is The Day subscription using the method that matches your device (Apple, Google, or the app's support email)
- Screenshot your cancellation confirmation immediately
- Export any personal data you want to keep before your final access date
- Watch your next statement to confirm no new charge appears
- If you're charged after cancellation, request a refund through Apple or Google within 48 hours
Need additional help
If you encounter issues during cancellation or believe you've been unfairly charged, visit Stopee.com for detailed guides on disputing charges, escalating to consumer authorities, and recovering refunds. Stopee provides South Africa-specific consumer protection information and step-by-step support for cancellations across hundreds of services.
You have the right to cancel any subscription, and you have the right to a refund if you're entitled to one under South African law. Stopee stands with you every step of the way.
Contact information for escalation
Today Is The Day support contact: Check the app's Settings or support section for the developer's email address. Today Is The Day Inc. operates the app, but exact contact details are not consistently published. Your fastest resolution comes through Apple or Google, not the developer.
National Consumer Commission (South Africa): thencc.org.za | File a complaint online if the company refuses your refund request or violates consumer law.
Your bank or credit card issuer: If charges are fraudulent or unauthorised, contact your bank's dispute department within 60 days of the statement date.
Stopee consumer guides: Stopee.com provides updated cancellation guides for hundreds of services, plus South African consumer rights resources. Stopee is your ally in the fight against unwanted subscriptions and refund delays.