Manage Yoga-Go
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel Yoga-Go: The Right Way
How to cancel Yoga-Go in australia and avoid unexpected charges
What Yoga-Go is and how it charges you
Yoga-Go is a subscription-based fitness app that delivers guided yoga, pilates and stretching routines tailored to your goals and available time. The service operates on automatic renewal - meaning your payment card is charged on a recurring schedule unless you actively cancel before your renewal date.
WELLTECH APPS LIMITED develops Yoga-Go and distributes it across iOS, Android and web platforms. You can purchase subscriptions directly through the app, through the Apple App Store, or via Google Play Store. Each billing route has its own cancellation pathway, which is why many users find the process confusing.
Your subscription renews automatically at regular intervals - typically 24 hours before your renewal date - so timing your cancellation correctly is critical to avoiding an unwanted charge.
How Yoga-Go's automatic renewal works
Yoga-Go operates on an automatic renewal model. This means once your trial or paid period ends, your subscription automatically renews and charges your payment method on file. You are not charged again if you cancel before the renewal date.
The service sends renewal reminders, but these emails sometimes arrive late or end up in your spam folder. Many Australians have reported being charged unexpectedly because they didn't receive timely notification or weren't sure when their renewal date was scheduled.
Where your subscription bills come from
Understanding your billing source is essential because cancellation methods differ depending on how you paid. If you subscribed through the Apple App Store, you cancel via Apple. If you used Google Play, you cancel through Google. If you purchased directly from Yoga-Go's website or app, you manage cancellation in your account settings.
Check your bank or credit card statement to see which entity charged you - look for "Apple", "Google", or "WELLTECH" in the transaction description. This tells you exactly where to cancel.
Yoga-Go pricing and plan options in australia
Yoga-Go offers multiple subscription tiers with prices that vary by platform, promotional offer and billing frequency. Here's a breakdown of typical Australian pricing:
| Plan type | Billing cycle | Typical price (AUD) | Best for |
|---|---|---|---|
| Monthly subscription | Auto-renews monthly | A$21.49-A$39.99 | Testing the service |
| Quarterly (3 months) | Prepaid, renews quarterly | A$69.99 | Committed users |
| Annual subscription | Prepaid for 12 months | A$75.99-A$99.99 | Best value per session |
| Lifetime access | One-off payment only | A$229.99 | Long-term commitment |
Prices displayed at checkout are the most current and authoritative because Yoga-Go frequently runs promotional offers. App store listings update regularly, so don't rely on prices you see in reviews or older articles.
Common pricing confusion
Many users report being charged more than expected after a trial period or seeing different prices across platforms. This happens because trial periods often convert to a higher regular subscription rate, or because pricing differs between the iOS app, Android app and web versions.
Always check the renewal price displayed in your confirmation email or account settings - not just the trial price - before committing to a subscription.
Why you should cancel Yoga-Go
You may decide to cancel for many legitimate reasons. Understanding your options helps you make an informed choice and stop paying if the service no longer fits your needs.
Valid reasons to cancel
You might cancel because you're no longer using the app regularly, you've found a cheaper alternative, you want to pause during a busy period, or you're simply tightening your budget. All of these are valid reasons, and you have the right to cancel whenever you choose.
Some users cancel because they feel they were not given clear information about auto-renewal at the point of purchase, or because they don't remember signing up. In these cases, you may also be entitled to a refund under Australian Consumer Law.
When to cancel to avoid paying again
You must cancel at least 24 hours before your renewal date to prevent the next charge. If you wait until after you're charged, you'll need to request a refund from either Yoga-Go or your payment provider (Apple, Google or your bank).
The safest approach is to cancel immediately once you decide you no longer want the subscription - don't wait until the last week of your billing cycle.
How to cancel Yoga-Go step by step
Your cancellation steps depend on which platform you used to subscribe. Follow the correct pathway for your situation to ensure your subscription ends.
Cancel Yoga-Go on iOS via apple app store
If you subscribed through your iPhone or iPad, you cancel via Apple's subscription management system, not through the Yoga-Go app itself.
- Open Settings on your iPhone or iPad
- Look for the grey gear icon on your home screen
- Tap your name or Apple ID at the top
- This opens your Apple account profile
- Select Subscriptions
- You'll see all active subscriptions linked to your Apple ID
- Find Yoga-Go in the list and tap it
- You may need to scroll if you have multiple subscriptions
- Tap Cancel subscription at the bottom of the screen
- Apple will ask you to confirm your reason for cancelling - this is optional feedback
- Confirm the cancellation when prompted
- You'll see a confirmation message stating when your access ends
Pro tip: Take a screenshot of the cancellation confirmation showing the end date of your subscription. You'll need this proof if you need to dispute a charge later.
Cancel Yoga-Go on android via google play store
Android users manage subscriptions through Google Play, not inside the Yoga-Go app.
- Open the Google Play Store app on your Android device
- Look for the colourful triangle icon on your home screen
- Tap your profile icon in the top right corner
- This is usually a circle with your initial or profile photo
- Select Manage subscriptions or Subscriptions
- The exact wording depends on your device and Android version
- Tap Yoga-Go from your active subscriptions list
- Scroll if needed to find it
- Tap Cancel subscription
- Google will show you your current plan and end date
- Follow the on-screen prompts to confirm
- You may be offered a discounted re-subscription - you can decline
Pro tip: Google Play sometimes shows your cancellation as pending until the end of your billing cycle. You will retain access until that date, and no further charges will occur.
Cancel Yoga-Go via your account on the web or app
If you subscribed directly through Yoga-Go's website or in-app account portal, you cancel from within your account settings.
- Open the Yoga-Go app or visit yoga-go.welltech.com in your web browser
- Log in with your email address and password
- Navigate to Account Settings or Subscription Settings
- Look for a menu icon (three horizontal lines) or gear icon
- Select Manage subscription or Billing details
- You should see your current plan and renewal date
- Tap or click Cancel subscription
- Yoga-Go may ask you why you're leaving - this is optional
- Confirm your cancellation
- You'll receive a confirmation email shortly after
Warning: Some subscription apps hide the cancel button or require you to contact support. If you can't find a cancel option, check Stopee's detailed walkthrough or contact Yoga-Go support directly at app-faq.yoga-go.welltech.com.
Getting a refund after you cancel
Cancellation stops future charges, but you may be eligible for a refund if you've been wrongly charged or if you cancel within a specific window. Understanding your refund rights helps you recover money if something goes wrong.
Refund eligibility and timeframes
Apple and Google have their own refund policies. Generally, you can request a refund within 14-15 days of purchase if you've barely used the service or if you believe you were charged in error. Yoga-Go's direct refund policy varies, so check your confirmation email for their specific terms.
If you cancel but are still charged, you have two options: request a refund directly from Yoga-Go through your account, or dispute the charge with your bank or payment provider (Apple, Google). The latter is often faster.
How to request a refund from apple
You can request a refund for an unwanted Yoga-Go charge directly from Apple without involving Yoga-Go.
- Go to reportaproblem.apple.com in your web browser
- Sign in with your Apple ID
- Find the Yoga-Go charge you want refunded
- Charges appear in reverse chronological order (newest first)
- Click Report a problem
- Select the reason - common options include "accidental purchase" or "didn't authorise this charge"
- Complete the form with details of your issue
- Be honest and specific
- Submit and wait for Apple's response
- Apple typically responds within 7-10 business days
How to request a refund from google play
Google Play allows refunds within 15 minutes of purchase, and can consider refunds beyond this if you have a strong case.
- Open Google Play Store and tap your profile icon
- Go to Manage subscriptions or order history
- Find the Yoga-Go transaction you want refunded
- If it's within 15 minutes of purchase, you can request a refund immediately
- Tap the charge and select Request a refund
- Explain your reason clearly
- Submit your request
- Google will review and respond within 5-7 business days
Pro tip: Document everything - screenshots of unwanted charges, confirmation emails, cancellation attempts. This evidence strengthens your refund request if you need to escalate.
Your consumer rights under australian law
As an Australian consumer, you have legal protections that apply to Yoga-Go and all subscription services. Knowing these rights empowers you to take action if the company breaches your trust or fails to honour cancellation requests.
Australian consumer law and unsolicited auto-renewal
The Australian Consumer Law prohibits misleading or deceptive conduct in relation to automatic renewal. If Yoga-Go failed to clearly disclose the auto-renewal terms before charging you, or if you were not given a clear and simple cancellation process, you have grounds to lodge a complaint.
Specifically, suppliers must provide you with clear information about renewal dates, amounts and terms before you're charged. If that information was buried, unclear or absent, you can dispute the charge and request a refund.
Your right to cancel and seek redress
You have the right to cancel any subscription at any time. If Yoga-Go makes cancellation intentionally difficult (hiding the cancel button, requiring you to contact support when a self-service option should exist, or charging you after you cancel), this may breach the Australian Consumer Law.
If Yoga-Go refuses to refund you after you've cancelled, or continues charging you after your cancellation request, you can lodge a complaint with the Australian Competition and Consumer Commission (ACCC). Visit accc.gov.au to report the issue.
Disputing charges with your bank
Your bank or credit card provider can dispute charges on your behalf. If Yoga-Go charged you after you cancelled, or if you were charged for a subscription you didn't authorise, contact your financial institution and request a chargeback or dispute.
Provide your bank with evidence: your cancellation confirmation, screenshots of the cancellation in your subscription manager, and your transaction history. Banks typically resolve disputes within 30-60 days.
Common mistakes when cancelling Yoga-Go
Cancellation feels straightforward, but many users make small errors that leave them paying for another month. Learning from these mistakes protects your wallet.
Deleting the app instead of cancelling
This is the most common error. Removing the Yoga-Go app from your phone does not cancel your subscription - your payment method is still on file and you'll be charged at renewal. You must cancel through your subscription manager (Apple, Google or Yoga-Go's account portal) before uninstalling.
Missing the renewal cut-off
Yoga-Go renews 24 hours before your renewal date. If you cancel on your renewal date, you may already be charged. Check your renewal date in your subscription settings and cancel at least 2-3 days early to be safe.
Assuming cancellation is instant
Cancellation usually takes effect immediately, but you may see the charge appear on your next statement if you cancel just before your renewal time. If this happens, request a refund immediately rather than waiting.
Not saving your cancellation confirmation
Always screenshot or save your cancellation confirmation email. If a charge appears after cancellation, you'll need proof that you cancelled to dispute it with your bank or the ACCC.
What happens after you cancel Yoga-Go
Once your cancellation is processed, your access and payment status change. Knowing what to expect prevents confusion and helps you verify that your cancellation worked correctly.
Access and service continuity
You retain access to Yoga-Go until the end of your current billing period. If you cancel a monthly subscription on 15 June with a renewal date of 30 June, you can still use Yoga-Go until 30 June at 11:59 PM. After that, the app will ask you to subscribe again to access content.
Verifying your cancellation
After cancellation, revisit your subscription manager (Apple, Google or Yoga-Go's account settings) within 24 hours to confirm that your subscription shows as "cancelled" or no longer appears in your active subscriptions list. If it still shows as active, repeat the cancellation steps.
Checking for surprise charges
Monitor your bank or credit card statement for 2 weeks after cancellation. If an unexpected Yoga-Go charge appears, contact your bank immediately to dispute it. Provide your cancellation confirmation as proof.
Uninstalling the app
Now that your subscription is cancelled, you can safely delete the Yoga-Go app from your device. Make sure you've cancelled first - deletion alone does not prevent future charges.
Cancellation checklist for Yoga-Go
Use this checklist to ensure you've completed every step and won't face unexpected charges or access issues.
| Step | Action | Completed? |
|---|---|---|
| 1 | Identify where you subscribed (Apple, Google or direct) | ☐ |
| 2 | Check your renewal date and amount in your account | ☐ |
| 3 | Open the correct cancellation portal (Apple Settings, Google Play or Yoga-Go) | ☐ |
| 4 | Find Yoga-Go in your subscriptions and tap cancel | ☐ |
| 5 | Screenshot or save the cancellation confirmation | ☐ |
| 6 | Monitor your bank statement for 2 weeks | ☐ |
Customer experiences and reviews with Yoga-Go
Real user feedback reveals patterns in how Yoga-Go's cancellation and billing processes work in practice. Understanding these experiences helps you anticipate challenges and know you're not alone if something goes wrong.
Reported cancellation and billing issues
Multiple users report that cancellation is straightforward once they find the right button, but that auto-renewal charges surprised them because renewal reminders were unclear or went unnoticed. Several Australian users complained about being billed more than the advertised trial price without warning.
Some users noted that contacting Yoga-Go support for help took longer than expected, while others said refund requests were granted quickly once they provided evidence of miscommunication about auto-renewal terms.
Successful cancellation experiences
Users who cancelled successfully typically reported that they found the Apple or Google cancellation portal more efficient than trying to cancel within the Yoga-Go app itself. Those who saved cancellation confirmations and monitored their statements reported no surprise charges.
Stopee has reviewed hundreds of cancellations across fitness and wellness apps, and the pattern is clear: users succeed when they cancel at least 3 days before their renewal date and verify the cancellation in their subscription manager immediately after.
Comparing Yoga-Go to other fitness subscriptions
If you're considering alternatives or want to understand how Yoga-Go's cancellation process compares, this overview shows where it stands.
| Service | Cancellation method | Refund window | Ease of cancellation |
|---|---|---|---|
| Yoga-Go | Apple / Google / in-app | 14-15 days | Moderate |
| Downward Dog | In-app or email | 7 days | Easy |
| Glo | Apple / Google / web | 14 days | Moderate |
| Asana Rebel | In-app settings | 30 days | Easy |
| Insight Timer Plus | Apple / Google / web | 7 days | Easy |
How stopee helps you cancel subscriptions
Stopee has helped thousands of consumers cancel unwanted subscriptions and recover refunds. Our platform simplifies the cancellation process by providing clear, step-by-step instructions tailored to your specific service and country.
Instead of searching multiple websites or contacting customer support, Stopee consolidates cancellation information in one place. Whether you're cancelling Yoga-Go, a streaming service, or a gym membership, Stopee's guides cover the exact steps you need to take.
Beyond cancellation guidance, Stopee connects you with your consumer rights. We highlight when a company's practices may breach Australian Consumer Law and show you how to escalate to the ACCC if needed. Stopee empowers you to cancel confidently and claim refunds when you're entitled to them.
Visit Stopee today to explore cancellation guides for hundreds of services, compare your options and take control of your subscriptions.
Key takeaways for cancelling Yoga-Go
Yoga-Go cancellation is manageable once you know which billing platform you used and when your renewal date is scheduled. The critical steps are identifying your subscription source, cancelling at least 24 hours before renewal, saving your confirmation, and monitoring your statement afterward.
Remember that deleting the app does not cancel your subscription, and that missing your renewal cut-off results in an extra charge you'll then need to refund. Under Australian Consumer Law, you have the right to clear information about auto-renewal and a simple cancellation process - if Yoga-Go denies either, the ACCC is your escalation point.
Stopee's guides cover every subscription service, and our mission is to ensure you never pay for something you don't want. Whether you need help cancelling Yoga-Go today or guidance with another service, Stopee is your trusted partner in taking control of your recurring payments and protecting your budget.
Contact and support
Yoga-Go support: Visit app-faq.yoga-go.welltech.com for FAQs and help articles.
Apple support: Contact Apple at support.apple.com for subscription disputes.
Google support: Visit support.google.com for Google Play subscription issues.
Australian Consumer Protection: File a complaint with the ACCC at accc.gov.au if Yoga-Go breaches your rights.
Stopee: Visit stopee.com for cancellation guides for over 500 services, refund tracking and consumer law resources. Stopee has helped thousands of Australians cancel confidently and recover refunds they're entitled to claim.