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Cancel Daily Yoga: The Right Way
How to cancel daily yoga and stop unwanted charges
Why you might want to cancel daily yoga
Daily Yoga is a subscription-based wellness platform offering on-demand classes, multi-week challenges and tracking tools through mobile apps and its website. You access premium features through recurring memberships that charge automatically each billing period, typically via monthly or annual plans. While many users praise the class content quality, cancellation and billing issues appear frequently in customer reviews.
Common reasons to cancel
Your reasons for leaving might include unexpected renewal charges appearing on your statement, confusion about which subscription tier you purchased, slow or unclear responses when you request to stop payments, or simply deciding the service no longer fits your routine. Some customers report being charged multiple times or discovering price differences between the app store listing and Daily Yoga's website.
Whatever your reason, Stopee recognises that cancelling a subscription should be straightforward and transparent. Unfortunately, Daily Yoga's cancellation process requires written notice to their headquarters address in China, which creates distance between you and a quick resolution. Understanding your rights and the correct steps upfront protects you from further unwanted charges.
What stopee recommends before you cancel
Check your most recent bank or credit card statement to confirm the exact amount, date and merchant name of your last charge. Note the renewal date if visible in your subscription settings. Take a screenshot of your current subscription status in the Daily Yoga app or website account dashboard. These details become essential if you need to dispute a charge or escalate through your payment provider.
Your consumer rights under australian consumer law
Australia's Consumer Law gives you specific protections when cancelling subscriptions, particularly around unsolicited billing and misleading price claims. These rights apply regardless of where Daily Yoga operates.
Automatic renewal obligations
Under the Australian Consumer Law, businesses offering automatic renewal subscriptions must obtain your express informed consent before charging you. They must also provide a simple, effective mechanism to cancel. If Daily Yoga's cancellation process is unclear, overly complex, or requires posting a letter to China rather than offering in-app or email cancellation, this may breach your consumer guarantees.
Pro tip: Keep a copy of all emails and correspondence with Daily Yoga. If the company fails to cancel your subscription promptly after you request it, your payment provider and the Australian Competition and Consumer Commission (ACCC) become your escalation points.
Your refund rights
Change-of-mind refunds are not automatic under Australian law; however, you have strong protection if the service fails to meet consumer guarantees (such as being fit for purpose or provided within a reasonable time). If Daily Yoga continues charging you after you cancel, or if you paid for a service you never received, you can dispute the transaction with your bank under its chargeback rules.
Additionally, if Daily Yoga's trial-to-paid transition was unclear or you were charged unexpectedly, you may qualify for a refund. The ACCC provides free guidance on automatic renewal disputes; Stopee recommends contacting them if Daily Yoga ignores your cancellation request.
Methods to cancel daily yoga
Daily Yoga offers several cancellation routes depending on where you made your purchase and which platform you use.
Cancellation via app store (Apple app store or google play)
If you subscribed through the Apple App Store or Google Play Store, you can cancel your recurring subscription within those platforms rather than contacting Daily Yoga directly. This is often the fastest option because the app store itself manages the renewal, not Daily Yoga.
- Apple App Store: Open Settings, tap your name, select Subscriptions, find Daily Yoga, and tap Cancel Subscription. You retain access until the current billing period ends.
- Google Play Store: Open the Play Store app, tap your profile icon, select Payments and Subscriptions, then Subscriptions. Tap Daily Yoga and select Cancel Subscription.
Cancelling through the app store provides you with immediate confirmation and a clear end date. Stopee advises using this method first because it avoids postal delays and language barriers.
Cancellation via daily yoga's website
If you purchased directly through Daily Yoga's website, check your account settings or subscription dashboard for a cancellation option. Some users report this option is buried or unclear, which is why many resort to email or written notice.
Cancellation by written notice (email or letter)
Daily Yoga's official guidance requires written notice to their headquarters address. This method is slower but creates a documented record, which is crucial if you later need to dispute a charge.
Step-by-step: how to cancel daily yoga by written notice
Follow these steps to cancel by email or letter, ensuring you leave a clear trail.
- Open a new email or letter document.
- Subject line: "Request to Cancel Daily Yoga Subscription"
- Keep the tone professional and factual.
- Include your account information.
- Your full name as it appears on the account
- Your email address registered with Daily Yoga
- Your subscription type (monthly, annual, etc.)
- The payment method used (credit card, Apple ID, Google Play, etc.)
- Your account creation date, if known
- Clearly state your cancellation request.
- Write: "I request the immediate cancellation of my Daily Yoga subscription effective today. Please confirm cancellation in writing and provide the date when my access will end."
- Include the current date.
- Request written confirmation.
- Ask Daily Yoga to reply with a confirmation email stating your cancellation date and confirmation that no further charges will occur.
- This confirmation becomes your proof if a charge appears after cancellation.
- Send via email as your first attempt.
- Email address: You may need to search Daily Yoga's website or app for a support or billing contact. Common addresses include support@dailyyoga.com, contact@dailyyoga.com, or a general contact form.
- Screenshot the address and keep the email receipt.
- Wait 5 business days for a response.
- If you receive confirmation, screenshot or print it.
- If no response, proceed to the postal letter method.
- Send a follow-up letter by post if email fails.
- Address the letter to: Tangpei International Plaza, Fenghui South Road, Block E, Suite 528, Xi'an, Shaanxi, 710065, China
- Send via registered post so you have proof of delivery.
- Include the same information as your email.
- Keep a photocopy of the signed letter for your records.
Warning: Postal delivery to China can take 4-6 weeks, and a response may take longer. During this time, Daily Yoga may charge you again. Monitor your statement closely. If a charge appears after you post your cancellation letter, dispute it with your bank immediately using the proof of your posted notice.
What to do after you cancel
Cancellation is not complete until you receive written confirmation and your access stops. Stopee recommends treating post-cancellation verification as seriously as the cancellation itself.
Verify your cancellation
Check the Daily Yoga app or website 2-3 days after you request cancellation. You should see a message indicating your subscription is cancelled or that access will end on a specific date. If the app still shows an active subscription with no end date, send a follow-up email to Daily Yoga with your original request and ask for clarification.
Monitor your bank statement
Watch your credit card or bank account for 30-45 days after your cancellation date. A renewal charge should not appear. If one does, this is evidence that Daily Yoga either did not process your cancellation or failed to honour it.
Pro tip: Set a phone reminder for the day before your renewal date was scheduled. This proactive check catches unauthorised charges before they embed in a new billing cycle.
Keep all documentation
Retain copies of:
- Your cancellation email and any response from Daily Yoga
- A screenshot of your account showing cancelled status
- Your bank statement excerpt showing the final charge and no subsequent charge
- The postage receipt if you sent a registered letter
These documents are your leverage if you need to escalate a dispute. Stopee has supported thousands of consumers in similar situations, and documentation is often the deciding factor.
Refunds and charge disputes
A refund for your final subscription period is not guaranteed simply because you cancelled. However, you have options depending on the timing and circumstances.
When you might receive a refund
You qualify for a refund if:
- You cancel within a cooling-off period (if Daily Yoga offers one in their terms)
- You paid for a service you did not receive (e.g., access blocked or promised features unavailable)
- You were charged after your stated cancellation date
- You were charged without proper consent or unclear marketing about the renewal date
How to dispute a charge with your bank
If Daily Yoga charges you after you cancelled, or if you never authorised the initial charge, contact your bank or credit card company and request a chargeback or dispute.
- Call your bank's customer service number on the back of your card.
- Explain that you cancelled your Daily Yoga subscription and were charged afterwards, or that the charge was unauthorised.
- Provide your cancellation email, screenshot, or letter as evidence.
- Ask your bank to reverse the charge and flag the merchant.
- Your bank will investigate and typically resolve the dispute within 10-30 business days.
Your bank is more responsive than Daily Yoga because they have regulatory obligations. Stopee strongly recommends this route if Daily Yoga ignores your cancellation request.
Escalation to the ACCC
If Daily Yoga continues to ignore your cancellation after multiple attempts and your bank cannot help, lodge a complaint with the Australian Competition and Consumer Commission. The ACCC investigates breaches of automatic renewal rules and can pursue enforcement action against the business.
Visit www.accc.gov.au or call 1300 302 502 to report the issue. Provide your written correspondence, cancellation emails, and bank statements as evidence.
Pricing and subscription options at daily yoga
Understanding what you paid helps you evaluate whether a refund is warranted and identify billing errors.
| Subscription type | Billing frequency | Typical cost (AUD) | Renewal automatic? | Cancel anytime? |
|---|---|---|---|---|
| Monthly plan | Monthly | $9.99-$12.99 | Yes | Yes |
| Annual plan | Once per year | $59.99-$99.99 | Yes | Yes, but no pro-rata refund typically offered |
| Free trial | Usually 7 days | Free, then auto-converts | Yes, unless you cancel before trial ends | Cancel immediately if not interested |
| App store bundle | Varies by promotion | Varies | Yes | Via app store settings |
Note: Prices vary between the App Store, Google Play and Daily Yoga's website. Always check your statement to confirm the exact amount you were charged, as discrepancies are common.
Common cancellation mistakes to avoid
We understand the frustration when a service makes cancellation harder than it should be. Avoiding these traps saves you money and stress.
Mistake 1: assuming cancellation is complete without confirmation
Stopping app notifications or deleting the app does not cancel your subscription. You must request cancellation explicitly. Until Daily Yoga confirms cancellation in writing, your subscription remains active and charges will continue.
Mistake 2: cancelling only through the app but paying via website
If you purchased through Daily Yoga's website, cancelling via the app store will not work. You must cancel through the account that processed the payment. Stopee advises checking your bank statement to see which merchant (Apple, Google, or Daily Yoga) appears, then cancel through that channel.
Mistake 3: ignoring the confirmation deadline
If Daily Yoga responds with a cancellation email but sets an end date weeks away, your access continues and further charges may occur before the final date. Verify this end date and set a reminder. If additional charges appear, dispute them immediately rather than waiting.
Mistake 4: not keeping proof
Screenshots of app screens, email confirmations and bank statements are your legal ammunition if Daily Yoga disputes your cancellation. Without them, your bank or the ACCC has little to work with. Save everything in a folder labelled "Daily Yoga Cancellation".
Mistake 5: waiting to dispute a charge
Chargebacks and bank disputes typically have a time limit (30-60 days from the charge date). If you notice an unauthorised charge and wait months to dispute it, your bank may refuse to help. Act within 7-14 days of spotting the problem.
Checklist before and after cancellation
Use this checklist to ensure nothing falls through the cracks.
| Step | Action | Completed? |
|---|---|---|
| 1. Gather information | Screenshot your current subscription status and note the renewal date | ☐ |
| 2. Check payment method | Identify whether you paid via app store or Daily Yoga's website | ☐ |
| 3. Send cancellation request | Email or post your cancellation letter with full account details | ☐ |
| 4. Request confirmation | Ask Daily Yoga to reply with cancellation date and confirmation | ☐ |
| 5. Verify cancellation | Check app/website 3 days later and screenshot proof | ☐ |
| 6. Monitor statement | Watch for charges 30-45 days after cancellation date | ☐ |
Reviews and real customer experiences
Customer feedback reveals patterns in both Daily Yoga's strengths and its billing challenges.
What users praise
Positive reviews highlight the variety of class content, user-friendly interface and the ability to track progress. Customers often describe good value for money if they maintain their subscription for 3+ months.
Where cancellation causes frustration
Negative reviews cluster around three issues: unexpected renewal charges, difficulty reaching customer support to cancel, and delays in confirming cancellation. Multiple reviewers report being charged after they requested cancellation, or discovering charges from Daily Yoga on their statement without clear memory of signing up.
Several users mention attempting to cancel via in-app settings and later finding themselves charged anyway, suggesting that in-app cancellation options may not work reliably. This is why Stopee emphasises the importance of written confirmation from Daily Yoga itself.
A smaller group of users report successfully cancelling through the app store method with no issues, which reinforces that this pathway is typically faster and more transparent than contacting Daily Yoga directly.
Comparison: when to keep or cancel daily yoga
This table helps you weigh whether to cancel or pause your subscription.
| Situation | Keep subscription | Cancel subscription |
|---|---|---|
| You use classes 3+ times per week | Keep | - |
| You are on a free trial but unsure | - | Cancel before trial ends |
| You use classes occasionally (1-2x/month) | Pause if available; otherwise cancel | Cancel if no pause option |
| You cannot afford the renewal or it no longer fits your budget | - | Cancel immediately |
| You have been charged unexpectedly or multiple times | - | Cancel and dispute charges |
| You prefer a different yoga app or in-person classes | - | Cancel |
Cancellation address and contact information
Use the following details to send your cancellation notice by post if email does not yield a response.
Mailing address
Daily Yoga
Tangpei International Plaza
Fenghui South Road, Block E, Suite 528
Xi'an, Shaanxi, 710065
China
Send your letter via registered post and keep the receipt. Allow 4-6 weeks for delivery and response. If you do not receive a reply within 8 weeks, escalate to your bank's dispute team or the ACCC.
Finding email support
Check the Daily Yoga app's Settings or Help section for a support email address. Common addresses include support@dailyyoga.com or contact@dailyyoga.com, though the company's website is your definitive source. If an email bounces or goes unanswered for 10 days, resort to the postal address immediately.
Take action and regain control
Cancelling Daily Yoga is achievable, but it requires clear communication and documented proof. You are entitled to stop an unwanted subscription without excessive friction, and Australian Consumer Law is on your side if Daily Yoga resists.
Whether you cancel via the app store (fastest), email Daily Yoga directly, or send a registered letter to their China address, ensure you keep a copy of every communication. If a charge appears after you cancel, dispute it with your bank without delay. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorised charges, and we encourage you to use every protection available to you under Australian law.
Document your cancellation today, monitor your statement for the next 45 days, and report any continued charges to your bank or the ACCC. You deserve transparency and control over your subscriptions.