Manage Daily Yoga

How to cancel daily yoga and avoid surprise charges in the philippines

What daily yoga is and why you might want to leave

Daily Yoga is a subscription fitness app that delivers guided yoga classes, wellness routines, and meditation content to your phone or web browser. The service operates from Xi'an, China, and relies on automatic renewal-meaning your payment renews every month or year unless you actively cancel at least 24 hours before your current billing cycle ends.

If you live in the Philippines and subscribed during a free trial, you already know the problem: the 7-day trial period feels generous until you forget to cancel and get hit with a charge of ₱7,900 for monthly Premium or ₱39,900 for the annual plan. The app's cancellation process is harder to find than it should be, especially if you signed up through Apple App Store or Google Play instead of the website. At Stopee, we've heard from hundreds of Filipino users frustrated by this exact scenario.

How the subscription model actually works

You're not paying for a single course or permanent access. You're paying for ongoing membership that renews automatically every billing cycle. Premium unlocks all classes and features, but any unused portion of your free trial disappears the moment your first paid charge goes through.

The practical issue: Daily Yoga does not send obvious reminders before charging you. Many users assume the free trial will simply expire without payment. It won't. You must cancel manually, and you must do it before the 24-hour window closes at the end of your current period.

Why canceling matters right now

Every day you delay is a day closer to your next renewal date. If your free trial ends on Friday and you wait until Saturday, you've crossed the 24-hour cutoff and you cannot stop the charge. At Stopee, we recommend canceling the moment you know you won't use the service-not the day before renewal, but as soon as you decide to leave.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you against unfair subscription practices and gives you clear rights when dealing with auto-renewal traps.

What the law says about automatic renewals

Under the Consumer Act, any business that charges you repeatedly must obtain your explicit, informed consent before each renewal. The company cannot hide the renewal terms in fine print, and they must make cancellation as easy as signing up. If Daily Yoga charged you without clear disclosure of the renewal date and amount, you have grounds to dispute the charge through your bank or payment provider.

Additionally, if Daily Yoga refuses to refund an unauthorized charge or makes cancellation unreasonably difficult, you can file a complaint with the Department of Trade and Industry (DTI) Consumer Protection Group (DTI-CPG). The DTI-CPG handles consumer disputes and can pressure the company to issue refunds or correct billing errors.

How to use your rights as leverage

If Daily Yoga charged you after you tried to cancel, save all screenshots and emails. Contact support@dailyyoga.com with a written cancellation request and ask them to confirm the cancellation in writing. If they ignore you or refuse, escalate to your bank and file a chargeback or payment reversal. Then file a formal complaint with the DTI-CPG-this signals to Daily Yoga that you're serious and often triggers a refund within 30 days.

Methods to cancel daily yoga by platform

The way you cancel depends on where you subscribed, and getting this wrong is the number-one reason people think they've canceled but haven't.

Where you subscribed matters more than you think

Daily Yoga operates across three sales channels: the official website, Apple App Store, and Google Play. If you subscribed through App Store, your subscription lives in App Store, not in the Daily Yoga app. If you subscribed through Google Play, Google Play controls the renewal, not Daily Yoga itself. This is the critical mistake: thousands of users log into the Daily Yoga app, look for a cancel button, can't find one, assume they're stuck, and then get charged again.

Pro tip: Check your email for a receipt from Apple, Google, or Daily Yoga directly. The receipt header shows which platform processed your payment. That's your cancellation target.

Canceling if you subscribed through the daily yoga website

1. Open a web browser and go to dailyyoga.com
2. Log into your account using your email and password
3. Navigate to Account settings or Profile
4. Look for Subscription, Billing, or Membership
5. Click Manage Subscription or View Subscription
6. Select Cancel Subscription and confirm the cancellation
7. Screenshot the final confirmation screen immediately
8. Check your email for a cancellation confirmation message from Daily Yoga within 10 minutes

Warning: If you don't see a cancellation confirmation email within 10 minutes, assume the cancellation didn't go through and try again. Contact support@dailyyoga.com with your account email and ask them to confirm that your subscription is canceled.

Canceling if you subscribed through apple app store

1. Open the Settings app on your iPhone or iPad
2. Tap your name at the top of the screen
3. Tap Subscriptions
4. Find and tap Daily Yoga
5. Tap Cancel Subscription (not Pause-choose Cancel)
6. Confirm the cancellation and take a screenshot
7. Return to Subscriptions and verify that Daily Yoga no longer appears

Pro tip: App Store cancellations are instant. If Daily Yoga still appears in your Subscriptions list after you tap Cancel, the action didn't register. Try again or restart the Settings app and retry from step 1.

Canceling if you subscribed through google play

1. Open the Google Play app on your Android phone
2. Tap the profile icon in the top right corner
3. Tap Manage subscriptions or Payments and subscriptions
4. Find Daily Yoga in your active subscriptions list
5. Tap Daily Yoga
6. Tap Cancel subscription
7. Choose your reason for cancellation (optional) and confirm
8. Take a screenshot of the cancellation confirmation

Google Play typically confirms the cancellation immediately, but you can also check Gmail for a confirmation email from Google Play within a few minutes.

Pricing and what you're paying for

Understanding Daily Yoga's pricing structure helps you decide whether the cost is worth it-and whether you should stay or leave.

Monthly Premium at ₱7,900 works out to about ₱264 per day for a month-long subscription. If you use the app three times a week, that's roughly ₱1,900 per session. The annual plan spreads the cost to about ₱110 per day, but you lose all that money if you cancel after three months.

Common traps that catch filipino users

Canceling a subscription should be simple, but Daily Yoga's design-and the way payment platforms work-creates multiple points where cancellations fail silently.

Trap one: canceling in the app instead of at the source

This is heartbreaking because it feels like it should work. You open Daily Yoga, search for "cancel" or look for settings, find nothing obvious, and assume you can't cancel. You contact support and they tell you to cancel through the platform where you subscribed (App Store, Google Play, or the website). Weeks later, you get charged again. The app itself has no built-in cancellation button because the subscription lives elsewhere.

Action: Cancel only through Apple App Store, Google Play, or the Daily Yoga website. Never expect the app itself to have a working cancel button for subscriptions.

Trap two: assuming a refund is automatic after cancellation

Canceling your subscription stops future charges. It does not automatically refund any amount you've already paid, even if you cancel one day into a monthly plan. Daily Yoga's terms say that refunds are not provided for unused portions of your subscription. However, if you cancel within 14 days and haven't used the service much, contacting support@dailyyoga.com with a refund request sometimes works. They won't grant a refund just because you ask, but they might offer a partial credit toward a future subscription.

Pro tip: If Daily Yoga charged you without your permission or after you tried to cancel, file a chargeback through your bank. This is your legal right under Philippine banking rules. Your bank will reverse the charge if you can show that you canceled in good faith but were still charged.

Trap three: missing the 24-hour cutoff

Daily Yoga's automatic renewal kicks in exactly 24 hours before your billing date ends. If your free trial ends on Thursday at 5 p.m., you must cancel by Wednesday at 5 p.m. at the latest. Canceling at Thursday morning is already too late. The system doesn't send you a friendly reminder at the 24-hour mark, so many users wake up on Friday with a charge they thought they'd prevented.

Action: Check your billing date the moment you sign up. Put a phone reminder on your calendar for two days before that date, not the day before. This gives you a buffer.

Trap four: free trial deceptions

The 7-day free trial is real, but it's intentionally positioned to feel permanent. Daily Yoga doesn't make it obvious during signup that your payment method is already on file and will be charged the moment the trial ends. You must assume that accepting a free trial means you're also accepting a payment 7 days later, unless you cancel first.

What happens after you cancel

Canceling your subscription feels anticlimactic because nothing immediately breaks. Understanding what comes next helps you confirm you've actually canceled.

Immediate changes after cancellation

The moment you cancel, your Premium access does not shut off instantly. You typically retain access until the end of your current billing cycle. If your next renewal date was April 15 and you cancel on April 10, you can still use Premium until April 15. After that date, your account downgraded to the free version, which includes limited classes and no offline downloads.

You won't receive a refund for the days remaining in your current cycle. This is standard across most subscription apps, and it's why timing matters-canceling on day 28 of a 30-day monthly plan leaves you ₱500+ out of pocket.

How to confirm the cancellation stuck

After 24 hours, check your subscription status again:

• If you canceled through App Store, open Settings and tap Subscriptions. Daily Yoga should be gone from the list.
• If you canceled through Google Play, open the Play app and check Manage subscriptions. Daily Yoga should show as "Expired" or no longer appear.
• If you canceled through the website, log back in and check your Account or Subscription page. It should say "No active subscription" or "Canceled."

If Daily Yoga still appears as active after 24 hours, the cancellation failed. Contact support@dailyyoga.com immediately with a screenshot of your cancellation attempt and ask them to confirm that it went through manually.

Refunds and getting your money back

Daily Yoga's official position is that refunds are not guaranteed, but Philippine consumer law gives you leverage in specific situations.

When you might qualify for a refund

You have a reasonable case for a refund if any of these apply:

• You canceled within 14 days of your first charge and have barely used the app (you used it fewer than three times)
• Daily Yoga charged you after you submitted a written cancellation request
• Daily Yoga charged you without clear disclosure of the renewal date and amount at signup
• Your bank or payment method failed and Daily Yoga charged you multiple times as a result
• You did not authorize the charge (someone else used your account or payment method)

In any of these cases, contact support@dailyyoga.com with a polite email that includes your account email, the charge date, the amount, and the reason you want a refund. Keep the email short and professional. If they refuse, escalate to your bank and file a chargeback. Most banks in the Philippines favor consumers on disputed digital charges within 60 days of the transaction.

When you won't get a refund

Daily Yoga will not refund you if you simply changed your mind after using the service regularly or if you canceled after your trial ended but still want money back. The company views charges as earned the moment you gain access, not based on your actual usage hours.

Data you need before canceling

Stopee always recommends gathering evidence before taking action, because disputes without proof are nearly impossible to win.

Save these four items before you hit the cancel button:

1. A screenshot of your current Daily Yoga account page showing your subscription status, plan type (Monthly or Annual), and renewal date
2. Your most recent receipt from Apple App Store, Google Play, or Daily Yoga, showing the charge date and amount
3. The email address you used to sign up and any confirmation emails from Daily Yoga
4. A note of today's date and the exact time you canceled (this timestamp protects you if Daily Yoga later claims you never canceled)

After you complete the cancellation, take one more screenshot showing the confirmation message. Save all four items in a folder on your phone or computer labeled "Daily Yoga cancellation" and keep them for six months. If a surprise charge appears, you'll have everything you need to challenge it.

Alternatives to daily yoga in the philippines

If you're canceling because Daily Yoga doesn't fit your budget or workout style, these apps offer similar content at different price points.

Asana Rebel costs about 35 times less than Daily Yoga Premium monthly and includes live classes. YogaGo is the cheapest legitimate option. YouTube remains the most practical free alternative if you're willing to skip structured progression and app-based tracking.

Common mistakes people make when canceling

Canceling a subscription feels straightforward until something goes wrong, and by then you're ₱7,900 poorer and frustrated with support.

Mistake one: waiting until the last day

Your billing date is April 15 and you decide on April 14 to cancel. You log into App Store or Google Play, tap Cancel, and go about your day. April 15 arrives and you're charged ₱7,900 anyway. Why? Because the renewal processes at midnight or a specific time, and by the time you tap Cancel on April 14, the system has already queued your charge.

Fix: Cancel at least three days before your billing date. Treat the 24-hour rule as a minimum buffer, not a recommended deadline. The earlier you cancel, the safer you are.

Mistake two: assuming "Pause" is the same as "Cancel"

Some apps offer a Pause Subscription option, which temporarily stops charges but keeps your account alive. Daily Yoga doesn't currently offer pause, but if it does in the future, remember: Pause is not Cancel. A paused subscription will resume and charge you after the pause period ends. You must choose Cancel if you never want to be charged again.

Mistake three: deleting the app instead of canceling the subscription

Uninstalling Daily Yoga from your phone does nothing to stop your subscription. The subscription exists on Apple's or Google's servers, not on your phone. You can delete the app, and the charge will still go through on your renewal date. Always cancel through the official platform first, then delete the app if you want.

Mistake four: not saving proof of cancellation

If you canceled but forgot to screenshot the confirmation, and Daily Yoga charges you again, you have no proof that you tried to cancel. Customer service will say "We have no record of a cancellation request" and you'll be stuck fighting them without documentation. Screenshot everything.

Cancellation checklist for daily yoga

Use this checklist to confirm you've done everything right and are safe from surprise charges.

Contact information and support escalation

If Daily Yoga refuses to cancel your subscription or disputes a refund claim, here's how to escalate.

How to reach daily yoga support

The only published contact method is email:

Support email: support@dailyyoga.com

Write a clear, dated email that includes your account email, the charge amount, the date charged, and your request (cancellation or refund). Keep the tone professional and factual. Do not use aggressive language-save that for your bank if needed. Expect a response within 5-7 business days. If you don't hear back, send a follow-up email referencing your first message.

Escalating to your bank or payment provider

If Daily Yoga fails to respond or refuses your legitimate refund request, contact your bank and request a chargeback or payment reversal. Most Philippine banks process chargebacks within 30 days and favor consumers on digital subscriptions where the company cannot prove you authorized ongoing charges. You'll need your screenshots and email correspondence as proof.

Filing a complaint with the DTI

For disputes that exceed ₱5,000 or involve repeated unauthorized charges, file a formal consumer complaint with the Department of Trade and Industry (DTI) Consumer Protection Group (DTI-CPG). Visit consumercare.dti.gov.ph or call the DTI hotline at 1-386. Provide your billing screenshots, cancellation attempts, and copies of your correspondence with Daily Yoga. The DTI can force the company to respond and often pressures them to refund consumers.

Why you should cancel now if you're not using daily yoga

Every day you delay canceling is a day closer to your next renewal date. If you haven't used the app in two weeks, or you've used it once and realized it's not for you, cancel today. Stopee has helped thousands of Filipino consumers cancel unwanted subscriptions and recover lost money, and we've learned that hesitation costs money.

Canceling takes five minutes. The alternative is a ₱7,900 charge you didn't want and a weeks-long battle to get the money back. Handle this now, document everything, and move on to a yoga app or routine that actually works for you.

At Stopee, we believe you deserve transparency and control over your money. If Daily Yoga's cancellation process is confusing or unfair, that's a problem we're here to solve. Use this guide to cancel confidently, and remember: the easiest subscription to manage is one you've already canceled.

Daily yoga operating address

If you need to send formal correspondence or a registered complaint:

Daily Yoga Limited
Xi'an, Shaanxi
People's Republic of China
Email: support@dailyyoga.com

Note: Direct mail to China can be slow and unreliable. Email and bank/DTI escalation are faster paths to resolution in the Philippines.