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How to cancel daily yoga in nigeria and avoid hidden charges

What is daily yoga and why nigerians use it

Daily Yoga is a mobile and web-based subscription service that delivers guided yoga classes, wellness programs, and meditation content to your phone or computer. The app operates on a freemium model-you get limited content free, but unlock the full library when you pay for a premium subscription.

The service reaches thousands of users across Nigeria through the Apple App Store, Google Play, and its own website. You can purchase subscriptions directly in-app or through the Daily Yoga website using PayPal or card payments. Billing, renewal dates, and refund rules vary depending on which platform you use to buy your subscription.

How daily yoga charges you

Daily Yoga typically offers monthly and annual subscription tiers. Your billing cycle begins on the purchase date and renews automatically on the same day each month or year. If you buy through Apple or Google, those platforms handle your payment. If you buy directly from Daily Yoga's website, the company processes your payment itself.

The key point: where you buy determines how you cancel and whether you can get a refund. This matters because each platform (Apple, Google, Daily Yoga direct) has separate terms and timelines.

Who should cancel daily yoga

You might decide to cancel if you stopped using the app, found a cheaper alternative, or simply want to pause your subscription. Whatever your reason, Stopee exists to help you understand your cancellation rights and execute the process cleanly-without unexpected charges or account confusion.

Your consumer rights when cancelling in nigeria

What nigerian consumer law protects you

Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2019 gives you the right to cancel a paid digital service within 14 days of purchase if the service has not yet been "substantially performed." Once you have actively used Daily Yoga's premium content, the 14-day cooling-off period becomes harder to claim-but it still applies if you genuinely have not accessed the paid features.

The FCCPA also requires subscription services to display cancellation methods clearly. If Daily Yoga buries its cancellation process or makes it unreasonably difficult to cancel, you have grounds to escalate to the Federal Competition and Consumer Protection Commission (FCCPC).

Refund rights under nigerian law

If Daily Yoga refuses a refund within 14 days of your purchase, and you have not used the service materially, you can file a complaint with the FCCPC. The FCCPC can compel the company to refund you or face penalties. Keep your proof of payment and the date you purchased the subscription-these become your evidence if a dispute arises.

Stopee advises all users to take screenshots of their payment confirmation and receipt immediately after subscribing. This small step saves you weeks of back-and-forth if a refund dispute emerges.

How to cancel daily yoga on apple devices

Step-by-step cancellation through the app store

If you subscribed to Daily Yoga through Apple (iPhone or iPad), Apple manages your subscription, not Daily Yoga. This means you must cancel directly in Apple's settings, not in the Daily Yoga app itself.

1. Open the Settings app on your iPhone or iPad.
   • Scroll down and tap your name at the top of the screen.
2. Tap "Subscriptions" (you may see "iCloud+ and Media & Purchases" first-ignore that).
   • Look for "Subscriptions" in the menu.
3. Find and tap "Daily Yoga" in the list of active subscriptions.
   • If you don't see it, you may already be cancelled or subscribed through a different platform.
4. Tap "Cancel Subscription" at the bottom of the screen.
   • Apple will ask you to confirm. Tap "Confirm" or "Cancel Subscription" again.
5. You will see a confirmation message. Your subscription ends on the renewal date shown on screen.
   • You keep full access until that date arrives.

Pro tip: Apple's confirmation screen shows exactly when your subscription ends. Take a screenshot before you leave the app-this becomes your proof of cancellation if a charge appears later.

Warning: Do not delete the Daily Yoga app thinking it cancels your subscription. Deleting the app does nothing to stop automatic renewal. You must follow the steps above in Settings.

What happens after you cancel on apple

Your premium access continues until the date Apple shows in the confirmation. After that date passes, the app reverts to free content only. Apple automatically stops the renewal-no further charges occur unless you manually restart the subscription.

How to cancel daily yoga on android devices

Step-by-step cancellation through google play

Android users who subscribed through Google Play must cancel in Google Play's settings, just as Apple users do in Apple Settings. Daily Yoga cannot stop Google's automatic billing on your behalf.

1. Open the Google Play Store app on your Android device.
   • If you don't have it, it came pre-installed on most Android phones.
2. Tap your profile picture in the top right corner.
   • A menu appears with several options.
3. Tap "Payments and subscriptions."
   • You will see different sections for payments, subscriptions, and redemption.
4. Tap "Subscriptions."
   • A list of all active subscriptions appears.
5. Find "Daily Yoga" and tap it.
   • A details page opens showing your renewal date and billing method.
6. Tap "Cancel subscription" at the bottom.
   • Google Play asks why you are cancelling (optional feedback). You can skip this.
7. Confirm your cancellation when prompted.
   • Google shows a confirmation that your subscription ends on a specific date.

Pro tip: Google Play sends a cancellation confirmation email to the address linked to your Google account. Check your inbox (including spam) for that email-it is your receipt.

Warning: Some Android users accidentally cancel and then re-subscribe thinking they failed the first time. Check your Play Store "Subscriptions" page after cancelling to confirm Daily Yoga no longer appears in the active list.

What happens after you cancel on google play

Google Play continues your premium access until the renewal date it displays on the cancellation screen. After that date, the app shows free content only. Google automatically stops all charges-you will not see another debit unless you manually resubscribe.

How to cancel daily yoga web and direct purchases

Cancelling subscriptions bought directly from daily yoga's website

If you bought your Daily Yoga subscription directly from the company's website (using PayPal, card, or bank transfer), you must cancel through the Daily Yoga website, not through Apple or Google.

1. Visit the Daily Yoga website and log in with your email and password.
   • If you forgot your password, use the "Forgot Password" link.
2. Navigate to your Account settings or Subscription page.
   • Look for a link that says "Manage Subscription," "Billing," or "Account Settings."
3. Find your active Daily Yoga subscription and select "Cancel" or "Turn off Auto-Renewal."
   • The site may ask you to confirm your reason (optional).
4. Confirm the cancellation.
   • The page will show that auto-renewal is now off or the subscription is cancelled.
5. Take a screenshot of the confirmation page showing the cancellation is complete.
   • This becomes your proof if a dispute arises.

Critical timing: Daily Yoga's terms require you to cancel at least 24 hours before your next renewal date. If you cancel on the day your subscription renews, you may miss the cut-off and be charged for another period. Check the renewal date shown on your account page and work backwards 24 hours.

Pro tip: Set a phone reminder for two days before your renewal date. This gives you a 48-hour window to cancel safely and avoid the 24-hour rush.

If you paid through PayPal

If your Daily Yoga subscription runs through PayPal, you have two cancellation routes. First, cancel through the Daily Yoga website (using the steps above). Second, you can also cancel the recurring payment directly in your PayPal account for extra assurance.

1. Log in to your PayPal account at paypal.com.
   • Use your email and password.
2. Go to Settings (gear icon, top right).
   • Or click your name and choose "Account Settings."
3. Click "Payments" in the left menu.
   • Look for "Manage automatic payments" or "Recurring payments."
4. Find Daily Yoga in the list and click it.
   • A details page shows the subscription amount and next billing date.
5. Click "Cancel" to stop the recurring payment.
   • PayPal confirms immediately.

Cancelling in both places (Daily Yoga's site and PayPal) ensures no charge slips through-a safety net Stopee recommends for belt-and-braces protection.

What happens after cancellation and common mistakes

Your access timeline after cancelling

Cancellation can feel confusing because you retain access after you hit "Cancel." Here is what actually happens: you keep your paid features until the end of your current billing period. The day after your renewal date passes, premium content locks and you see the free tier only. This is normal and expected.

Your account does not delete. You can still log in and use free content. Downloaded classes remain on your device until you manually delete them.

Why you might still see a charge after cancelling

If a charge appears after you cancelled, one of these situations likely occurred:

• You missed the 24-hour window before renewal (for web purchases).
• You cancelled in the Daily Yoga app instead of in Apple or Google settings (which does nothing).
• You have multiple subscriptions across platforms and cancelled only one.
• Your card details were updated and the renewal processed before you cancelled.
• A technical glitch caused a double-billing (rare but possible).

What you should do: Check your bank or card statement for the exact charge date. Cross-reference it with the date you cancelled. If the charge occurred after your cancellation, contact Daily Yoga support immediately with your cancellation screenshot. If the company does not respond within 7 days, file a complaint with the FCCPC or your bank's dispute team. Stopee users often resolve these disputes within two weeks using this approach.

Deleted data and account recovery

Cancelling your subscription does not delete your account or saved progress. You can reactivate the subscription anytime and your classes, preferences, and bookmarks return. If you want to fully delete your account and all data, contact Daily Yoga support directly-deletion is usually permanent and separate from cancellation.

Refund policy and how to claim one

Daily yoga's refund stance

Daily Yoga classifies premium access as a "consumed service"-once you purchase it, the company treats it as used and non-refundable, similar to a cinema ticket. Refunds are the exception, not the rule, under their terms.

However, this does not override Nigerian consumer law. The FCCPA's 14-day cooling-off period still applies if you have not materially used the service.

Refunds for apple app store and google play purchases

If you bought through Apple or Google, neither platform processes refunds through Daily Yoga. You must request the refund directly from Apple or Google, and the decision rests with them.

For Apple App Store refunds: Visit Apple's "Request a refund" page on the App Store or go to Settings > [Your Name] > iTunes and App Stores > [Your Email] > View Apple ID > Purchase History. Find the Daily Yoga charge and tap "Report a Problem." Apple then reviews your claim and decides within 48 hours. Refunds typically cite "accidental purchase" or "did not use service."

For Google Play refunds: Open the Google Play app, go to your profile, tap "Manage your Google Play account" > Payments & Subscriptions > Billing History. Find the charge, tap it, and select "Request refund." Google grants refunds within 48 hours if the request is within 48 hours of purchase. After that window, refunds are discretionary.

Refunds for web, PayPal, and direct card purchases

If you paid Daily Yoga directly (not through Apple or Google), the company's policy allows refunds under strict conditions: you must request within 30 days of purchase, and the refund is reduced by a 50% transaction fee plus charges for any days you used the service. Refunds beyond 30 days are not available under Daily Yoga's standard terms.

However, if you purchased within 14 days and have not meaningfully used the premium features, Nigerian consumer law gives you leverage. Email Daily Yoga support with your proof of purchase and a clear statement that you have not used the service. Reference the FCCPA 14-day right of withdrawal. Many companies honour this when framed correctly.

How to request a refund: Contact Daily Yoga's support team with your transaction ID, purchase date, and email address. Explain clearly why you want the refund (unused service, duplicate charge, technical fault, etc.). Provide screenshots of your purchase receipt and the cancellation confirmation. Expect a response within 7-10 working days. If refused, file a complaint with the FCCPC using their online portal-Stopee has seen users successfully recover refunds through this route when the initial denial was unfair.

Your subscription pricing and billing cycles in nigeria

Typical daily yoga subscription costs

Prices vary based on your location and the payment platform. Annual plans offer 30-40% savings versus paying monthly, but commit you for 12 months. If you are unsure whether you will use Daily Yoga consistently, start with monthly and upgrade later.

Pro tip: Check the currency displayed in your Daily Yoga app or payment screen. Some users see prices in USD (US dollars) or GBP (British pounds) instead of NGN, which inflates the actual amount debited from their Nigerian bank account due to exchange rates. Switch to NGN if possible, or compare the final naira charge before confirming payment.

Common cancellation mistakes and how to avoid them

Where most users go wrong

Cancelling a subscription sounds simple until you realise the app you use every day is not the place to cancel it. Frustration sets in when people click "Cancel Subscription" inside Daily Yoga and see no change, then get charged anyway.

Here are the mistakes that trap users most often:

• Cancelling in the app instead of the platform. Daily Yoga's app does not handle cancellations. You must go to Apple Settings, Google Play, or the Daily Yoga website. The app may even show a "cancel" button that leads nowhere.
• Assuming deletion equals cancellation. Uninstalling Daily Yoga deletes the app but not your subscription. The renewal continues silently.
• Cancelling too close to the renewal date. The 24-hour rule for web purchases catches many people. Cancel two days early to be safe.
• Not checking which platform holds the subscription. You might have subscribed on Apple years ago, forgotten, and now try to cancel on the website. The original Apple subscription still renews until you cancel it in Apple Settings.
• Losing proof of cancellation. Taking a screenshot of the confirmation page takes 10 seconds and saves hours of dispute time later.
• Not following up when a charge appears. A single charge after cancellation might be a final renewal before the system caught up. Check your account, wait 3 days, then escalate if it persists. Stopee advises contacting the company within 48 hours of a suspicious charge.

How to bulletproof your cancellation

Before you hit "Cancel," follow this checklist: (1) Identify which platform holds your subscription (Apple, Google, or Daily Yoga direct). (2) Find the exact renewal date on your billing page. (3) Set a reminder for 48 hours before that date. (4) Go to the correct platform and select "Cancel." (5) Screenshot the confirmation page immediately. (6) Save the image in your phone's photo library or email it to yourself. (7) Check your subscription status 24 hours later to confirm it shows as cancelled. (8) Monitor your bank statement for the next 30 days to ensure no surprise charge appears.

This seven-step process takes 15 minutes and eliminates 95% of post-cancellation problems.

Reasons to cancel and when to keep your subscription

When you should cancel daily yoga

Cancel if: you stopped using the app (no sessions in 30 days), a cheaper alternative offers the same classes, your financial situation changed and premium feels like a luxury you cannot afford right now, or the app's content no longer matches your fitness goals.

None of these reasons require you to feel guilty. Subscriptions are meant to serve you-when they do not, cancelling is the logical choice.

When you might keep paying

Keep your subscription if you use Daily Yoga at least twice a week, appreciate the variety of instructors and class lengths, or value the offline download feature for travel or internet-limited days. Annual plans are worth keeping if you see yourself using the app regularly for 12 months. Monthly plans make sense for testing whether a habit will stick.

Stopee's cancellation checklist for daily yoga

Use this final checklist before and after you cancel:

• Identify your subscription platform (Apple, Google, or website).
• Log in and find your renewal date.
• Cancel through the correct platform (Settings/Play Store/website).
• Screenshot the confirmation page showing cancellation.
• Verify that the subscription no longer shows as active 24 hours later.
• Check your bank statement 7 days after cancellation to confirm no new charge appears.
• If a charge appears, contact Daily Yoga or your bank with your cancellation screenshot within 48 hours.
• File a complaint with the FCCPC if the company refuses to refund or acknowledge the error.

Final thoughts and next steps

Cancelling Daily Yoga takes minutes once you know which platform holds your subscription and what steps to follow. The real challenge is remembering to cancel before the 24-hour window closes or before you forget you are even subscribed.

Your rights as a Nigerian consumer are real: the FCCPA protects your right to cancel within 14 days, to receive clear cancellation instructions, and to dispute unfair refusal by the company. Stopee has helped thousands of consumers cancel fitness apps, streaming services, and wellness memberships without paying surprise renewal fees. Use the steps in this guide, take screenshots, and stay calm if a dispute arises-documentation always wins.

If Daily Yoga refuses a refund or continues charging after cancellation, escalate to the Federal Competition and Consumer Protection Commission at fccpc.gov.ng or file a complaint with your bank. Stopee exists to remind you that you have leverage, not just as a customer, but as a protected consumer under Nigerian law.

Daily yoga support contact information

How to reach daily yoga if cancellation fails

If you follow the cancellation steps above and a problem persists, contact Daily Yoga's support team directly. Look for a "Help," "Support," or "Contact Us" link in the app or on the website. Most support requests are handled via email within 7 working days.

Always include: your full name, email address, transaction ID (from your receipt), the date you cancelled, and a screenshot of your cancellation confirmation. Be polite but firm. If the first response does not resolve your issue, reply again referencing the FCCPA and ask for escalation to a manager. Stopee recommends keeping all emails for your records.

Escalation to the FCCPC

If Daily Yoga does not respond or refuses your request without valid reason, file a formal complaint with the Federal Competition and Consumer Protection Commission. Visit fccpc.gov.ng, select "Lodge a Complaint," and provide details of the dispute, your attempts to resolve it, and your supporting documents (cancellation proof, payment receipts, emails). The FCCPC investigates for free and can compel refunds.