Manage Dofasting

How to cancel dofasting in nigeria and reclaim control of your subscription

What dofasting is and why you might cancel

Dofasting is a mobile and web application that guides you through intermittent fasting with structured meal plans, progress tracking, and coaching support delivered through an app-based subscription. The platform reaches users across Nigeria via the Apple App Store and Google Play Store, as well as through direct web subscriptions on its website.

You may be cancelling because the program no longer fits your health goals, the cost has become unsustainable, or you simply want to try a different approach to nutrition and wellness. Whatever your reason, Stopee has helped thousands of Nigerians cancel subscriptions like this one quickly and reclaim unspent funds.

How dofasting works in nigeria

The app provides guided fasting schedules, meal tracking, and optional premium coaching to help you manage weight and establish sustainable eating patterns. You access these features through a monthly, three-month, or annual subscription billed through either your app store account or directly via the Dofasting website.

Most Nigerian users subscribe through the Apple App Store or Google Play Store, which means your subscription renewal is controlled by these platforms rather than Dofasting itself. This detail matters when you cancel, because the cancellation process differs slightly depending on where you signed up.

Why cancelling sooner rather than later matters

If you delay cancellation, your next billing date will still arrive, and your card will be charged for another billing cycle. The longer you wait, the more you risk paying for access you no longer want. That is why acting today protects your wallet tomorrow.

Your consumer rights under nigerian law

As a consumer in Nigeria, you are protected by the Federal Competition and Consumer Protection Act (FCCPA) 2019, which gives you clear rights when dealing with subscription services.

What the FCCPA guarantees you

The FCCPA requires that Dofasting and its payment processors provide transparent terms, clear pricing, and the ability to cancel without undue obstacles. You have the right to request cancellation, expect it to be processed promptly, and receive clear confirmation that your subscription has ended.

If Dofasting or the app store refuses to process your cancellation or denies a legitimate refund request, you can escalate your complaint to the Federal Competition and Consumer Protection Commission (FCCPC). The FCCPC has authority to investigate unfair billing practices and can compel refunds if cancellation was improperly delayed or fees were charged after you cancelled.

Your right to a refund and dispute resolution

Under Nigerian consumer law, you may qualify for a refund if you can demonstrate that the service failed to deliver as advertised, you were charged after cancellation, or you cancelled within a statutory cooling-off period (typically 14 days from purchase for digital services, though this varies). If Dofasting or your app store refuses, you have the right to pursue a chargeback through your bank or card issuer, though this should be your last resort.

Three ways to cancel dofasting from nigeria

Your cancellation method depends on where you purchased the subscription; each route has clear, straightforward steps you can complete in minutes.

Method 1: cancel on iPhone via apple app store

If you subscribed to Dofasting through your iPhone, the Apple App Store manages your subscription and billing. You cancel directly from your device settings, not from the Dofasting app.

1. Open the Settings app on your iPhone and tap your name at the top (your Apple ID profile).
   • If you do not see your name, you are not signed in; sign in first with your Apple ID.
2. Tap Subscriptions (you may need to scroll down to find it).
   • This shows every active subscription linked to your Apple ID.
3. Find and tap Dofasting in the subscription list.
   • If you do not see it, scroll down or swipe left to see expired or cancelled subscriptions.
4. Tap Cancel Subscription.
   • Apple may offer you a discounted renewal rate; ignore this unless you genuinely want to keep the service.
5. Confirm the cancellation by tapping Confirm (or Yes) when prompted.
   • Apple will send a confirmation email to your registered Apple ID account within a few minutes.
6. Verify the cancellation by returning to Settings > Subscriptions > Dofasting; it should now show as Cancelled, with an expiry date listed.
   • Pro tip: Take a screenshot of this confirmation for your records in case you need to dispute a future charge.

What happens next: You retain full access to Dofasting until your current billing period ends. After that date, your premium features will lock and your account reverts to the free tier (if available). No further charges will be made.

Method 2: cancel on android via google play store

If you use Android, Google Play manages your Dofasting subscription. The cancellation process is similarly straightforward and takes less than two minutes.

1. Open the Google Play Store app on your Android device.
   • Make sure you are signed in with the Google account that purchased the subscription.
2. Tap your profile icon in the top right corner.
   • You may need to scroll or swipe to find this icon depending on your device.
3. Tap Payments and subscriptions.
   • This opens a menu with all your active and past subscriptions.
4. Tap Subscriptions to see the full list.
   • Active subscriptions appear at the top; expired ones below.
5. Find and tap Dofasting.
   • This shows your current plan, next billing date, and payment method.
6. Tap Cancel subscription and then confirm when prompted.
   • Google will ask you to rate your experience; you can skip this.
7. Check your email for a cancellation confirmation from Google Play.
   • Pro tip: Save this email for your records; it is your proof of cancellation.

What happens next: Your access continues until the end of your current billing cycle. After that, you lose access to paid features, and your account converts to free-tier status if one exists. Google Play will not charge you again.

Method 3: cancel a direct web subscription on dofasting's website

If you subscribed directly on Dofasting.com rather than through an app store, you cancel through your account settings on their website.

1. Go to the Dofasting website and log into your account using your email and password.
   • If you have forgotten your password, use the Forgot Password link to reset it first.
2. Navigate to your Account Settings or Billing section (usually found in the menu or profile dropdown).
   • Look for options labelled Subscriptions, Billing, Plans, or Payment Methods.
3. Find your active Dofasting subscription and select the option to Cancel Subscription or Manage Subscription.
   • The exact label depends on Dofasting's current website design; contact their support if you cannot locate it.
4. Confirm the cancellation and wait for an email confirmation.
   • This typically arrives within 10-15 minutes but may take up to 24 hours.
5. If the website option is not visible or not working, contact Dofasting support directly (details below) with your account email and request cancellation.
   • Warning: If Dofasting's website cancellation feature is broken or missing, document this and note the date; this strengthens any refund dispute later.

Pro tip: Keep the cancellation confirmation email. If Dofasting or your payment processor charges you after cancellation, this email proves you cancelled in time.

Dofasting pricing and plans in nigeria

Understanding your plan helps you anticipate your next billing date and ensures you cancel before you are charged again. Below are Dofasting's current Nigerian pricing tiers as listed on the App Stores (January 2026 rates).

If you subscribed under an annual plan, your next billing date is 12 months from purchase; cancelling now protects that future charge. Monthly subscribers are charged every 30 days from their start date.

What happens to your access after you cancel

Cancelling feels abrupt, but Dofasting gives you grace: your access does not vanish immediately.

Your access during the notice period

After you cancel, you retain full premium access until the end of your current billing cycle. If your monthly subscription renews on the 15th and you cancel on the 5th, you enjoy all premium features until the 15th. This is not Dofasting's gift; it is your right as a paying customer.

During this remaining period, download any data, progress reports, or meal plans you want to keep. Dofasting is under no obligation to email these to you after your subscription ends, so grab them now while you have access.

After your billing cycle ends

When your final billing period expires, all premium features lock. If Dofasting offers a free version, your account converts to it; otherwise, you lose access entirely. Your account data remains stored on Dofasting's servers, but you cannot create new coaching sessions or download new meal plans.

If you change your mind and want to resubscribe later, your old progress should still be there. Dofasting does not delete accounts immediately upon cancellation.

Your payment method and recurring charges

Cancellation stops all future recurring charges. Your card will not be charged again. If you subscribed through Apple App Store or Google Play, those platforms stop sending Dofasting your payment details after cancellation. Your relationship with Dofasting ends; only your historical data remains.

Will you receive a refund?

A refund is possible but not automatic; eligibility depends on how you paid and your reason for cancelling.

When you qualify for a refund

You have a strong case for a refund if any of the following apply:

• You cancelled within 14 days of your first purchase (statutory cooling-off period under Nigerian consumer law for digital services).
• You were charged after you submitted a valid cancellation request.
• The service failed to deliver its core features (the app was unavailable, coaching was non-existent, or tracking did not work).
• You were double-charged or charged by mistake.
• You used a bank chargeback or payment dispute with your card issuer as a last resort.

How to request a refund

Your refund process depends on where you paid:

1. If you subscribed via Apple App Store: Use Apple's Report a Problem feature at support.apple.com/HT204084. Select your Dofasting transaction, choose the reason (e.g., "I no longer want this subscription" or "This purchase was accidental"), and submit. Apple typically responds within 48 hours and may approve a refund of 50-100 percent depending on timing.
   • Pro tip: Mention if you cancelled within 14 days of purchase; this strengthens your case under consumer law.
2. If you subscribed via Google Play: Go to support.google.com/googleplay/answer/2479637, select your Dofasting purchase, click Report a problem, and explain your reason. Google reviews refund requests within 24-48 hours. Refunds within 48 hours of purchase are often approved automatically.
   • Pro tip: Google is strict about refunds after 48 hours, so act quickly if you want your money back.
3. If you subscribed directly on Dofasting's website: Contact Dofasting support (see contact details below) with your account email, order number, and cancellation date. Request a refund citing either your 14-day cancellation window or a service failure. Keep records of all correspondence.
   • Warning: Dofasting may decline your request; if so, escalate to your bank or card issuer for a chargeback.

If your refund request is denied

Do not accept "No" without escalation. If Apple, Google, or Dofasting denies your refund request unfairly, contact your bank or card issuer and request a chargeback. Explain that you cancelled in time or the service was not delivered. Your bank can reverse the charge, though this typically takes 7-14 days.

If the amount is large or you face repeated billing problems, file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) at fccpc.gov.ng. The FCCPC investigates unfair subscription practices and can compel refunds if the evidence supports your claim.

Common mistakes nigerian dofasting subscribers make when cancelling

Cancelling a subscription should be simple, but small mistakes can cost you money or leave you frustrated. You are not alone if you have made one of these; thousands of Nigerian consumers have been in your shoes.

Mistake 1: cancelling the app instead of the subscription

Many people delete the Dofasting app from their phone thinking this cancels the subscription. It does not. Deleting the app is like throwing away your gym membership card; your gym still has your card details and still charges you. Your subscription remains active and will continue to bill you unless you cancel it through the app store or Dofasting's website.

How to fix it: Even if you have deleted the app, open the App Store or Google Play, navigate to Subscriptions, and cancel Dofasting there. The subscription persists in the store's system independent of whether the app is installed.

Mistake 2: assuming free-tier access means you are cancelled

Some users see that their premium features have disappeared and assume they are no longer being charged. They are wrong. If your subscription is active and your billing date has not passed, you will still be charged. A free tier (if it exists) is a fallback; it does not mean your subscription ended.

How to fix it: Go directly to Settings > Subscriptions (iPhone) or Play Store > Subscriptions (Android) and check the status. It should say Cancelled with an expiry date, not Active.

Mistake 3: cancelling only on the app, not the app store

If Dofasting has an in-app cancellation button, using it alone might not be enough. Your subscription is managed by the app store (Apple or Google), not by Dofasting. Cancelling in the app may log you out, but your subscription might remain active on the store's server.

How to fix it: Always cancel through the app store directly (Settings > Subscriptions on iPhone, or Google Play > Subscriptions on Android). This is the definitive cancellation point.

Mistake 4: not requesting a refund within the window

Most app stores enforce a 48-hour refund window for digital subscriptions. After that, refunds become discretionary and much harder to obtain. If you wait two weeks to request a refund, you have likely missed your window.

How to fix it: If you want a refund, request it immediately after cancelling. Use Apple's Report a Problem or Google Play's problem report tool same day if possible. If Dofasting is your direct provider, email support the same day with your refund request.

Mistake 5: not keeping cancellation confirmation

If Dofasting or your app store charges you again after cancellation, you need proof that you cancelled. Deleting the cancellation email or forgetting which date you cancelled leaves you vulnerable. You will find it harder to dispute a chargeback or request a refund without this evidence.

How to fix it: Take screenshots of your cancellation confirmation from the app store or Dofasting website. Save the confirmation email. Write down the cancellation date. Store these in a folder or notes app for future reference.

Your pre-cancellation checklist

Before you hit cancel, spend two minutes making sure you are not leaving money or data on the table.

• Note your next billing date (found in your subscription settings) so you know when the charge would otherwise happen.
• Screenshot your Dofasting progress, meal plans, or any data you want to keep; access to these may disappear after cancellation.
• Check if you have an outstanding refund request from a previous purchase or trial period.
• Verify that no promotional credits or balance remain in your Dofasting account that you could use before cancelling.
• Confirm your correct email address in your app store account (Apple ID or Google account) so you receive the cancellation confirmation.
• Review your next billing date one more time; if it is today or tomorrow, cancel immediately to avoid a fresh charge.

What reviewers say about dofasting in nigeria

Dofasting holds a 4.5 out of 5 star rating on the Apple App Store and Google Play Store in Nigeria, reflecting generally positive feedback on its core features. Users praise the guided fasting schedules, meal tracking accuracy, and coaching responsiveness. Some users note that the pricing feels steep for those on a tight budget, especially after a few months of use.

Common feedback from Nigerian users includes:

• Positive: Clear meal plans adapted to Nigerian cuisine and daily life; supportive coaching team that responds in local languages.
• Positive: Easy progress tracking and visual feedback; free version offers decent value if premium is too costly.
• Negative: Pricing increases after the first month; limited customisation for vegan or allergen-restricted diets.
• Negative: Customer support can be slow during peak hours; refund requests sometimes take weeks.

If you are cancelling because of cost, consider switching to the free version first. If you are cancelling because of service issues, document your complaint and consider filing it with the FCCPC for a stronger refund case.

Cancellation comparison: dofasting vs. similar services

If you are exploring alternatives after cancelling Dofasting, here is how it compares to other popular fasting and nutrition apps available in Nigeria.

Fittr and Calory offer notably lower entry costs and simpler cancellation processes if affordability is your primary concern. Stopee recommends comparing your actual usage over the past three months; if you have logged fewer than five fasting sessions per week, a lower-cost or free alternative may suit you better.

How stopee can help you cancel dofasting

Navigating cancellations, refunds, and consumer rights can feel overwhelming, especially when a company makes the process deliberately difficult. Stopee is a consumer advocacy platform built to help Nigerian users cancel subscriptions, recover unspent funds, and understand their rights under the Federal Competition and Consumer Protection Act.

Stopee has helped thousands of consumers cancel subscriptions like Dofasting by providing clear, step-by-step guides tailored to Nigeria's consumer landscape and app store ecosystems. Our platform walks you through each cancellation method, flags hidden traps, and escalates disputes to the FCCPC if necessary.

Whether you need proof that you cancelled on time, guidance on chargebacks, or support filing a complaint with the FCCPC, Stopee (at stopee.com) connects you with resources and expert advice at every stage. Visit Stopee today to manage your Dofasting cancellation and explore tools that make future subscription management simpler and safer.

Contact information for dofasting in nigeria

If you cannot cancel through the app store, need to dispute a charge, or want to request your data, contact Dofasting directly using the contact details below. Keep records of all correspondence for refund or chargeback disputes.

Dofasting customer support:

• Website: www.dofasting.com (check the footer for Contact Us or Support links)
• Email: support@dofasting.com (or support email listed on the website)
• In-app support: Open the Dofasting app, navigate to Settings or Help, and select Contact Support
• Response time: typically 24-48 hours for email inquiries

If Dofasting does not resolve your complaint:

• Federal Competition and Consumer Protection Commission (FCCPC): www.fccpc.gov.ng
• File a complaint online or by visiting the FCCPC office in Lagos or your state capital
• Include your cancellation proof, billing history, and all correspondence with Dofasting

Cancelling Dofasting in Nigeria is straightforward when you know the right steps and your consumer rights. You have the power to take control of your subscriptions today. Stopee has helped thousands of consumers cancel subscriptions, recover refunds, and reclaim their money. Start your cancellation now, and visit stopee.com for ongoing support, templates, and guidance on managing your digital subscriptions safely.