Manage DoFasting

How to cancel DoFasting and stop unwanted charges

What DoFasting is and why you might want to leave

DoFasting is a subscription-based intermittent fasting app that delivers personalized fasting timers, meal plans, workout routines and coaching content to help you manage weight and fasting schedules. The app uses adaptive quizzes to customize your experience, but the real cost comes from its auto-renewing subscription model, which can surprise you with unexpected renewal charges if you're not watching carefully. Understanding what you signed up for is the first step toward canceling it cleanly, and that's where Stopee comes in to help you take control.

How DoFasting billing works

DoFasting offers multiple subscription tiers designed to lock you in for longer periods with discounted per-month rates. However, longer commitments mean bigger upfront charges and higher financial exposure if you want to stop. You'll encounter auto-renewal on every plan, which means your card gets charged automatically on your renewal date unless you cancel before it arrives.

Why cancellation timing matters

If you cancel after a charge has already posted, you'll need to request a refund separately, which adds friction and delays. If you cancel before the renewal date, you stop the charge altogether. This distinction is critical to your wallet, which is why Stopee emphasizes acting quickly once you decide to leave.

DoFasting subscription plans and pricing

DoFasting offers four main billing options in the United States, each with different upfront costs and renewal intervals.

Why these pricing details affect your cancellation strategy

Annual plans lock you into a full year of charges upfront, which can range from $66 to $264 depending on promotions running at the time you purchased. Monthly plans renew every 30 days, meaning you get more frequent renewal windows to catch and cancel. The longer your plan, the more urgent it becomes to cancel before the next renewal date to avoid another large charge. Stopee helps you map out your renewal dates so you never miss the window.

Reasons to cancel DoFasting

Your reasons for canceling are valid regardless of what they are, but understanding the most common complaints helps you decide if cancellation is right for you.

Common reasons users request cancellation

• Unexpected or unwanted renewal charges appearing on your credit card or bank statement after you thought you had canceled
• Difficulty getting refunds for renewals that occurred after your cancellation request
• Promotional trial pricing that converted to significantly higher renewal amounts without clear advance notice
• The app no longer fits your lifestyle or weight-loss goals
• Finding a competing fasting app or offline method that works better for you
• Subscription fatigue or tightening your discretionary spending

Review patterns and customer feedback

Across English-language review platforms and consumer complaint databases, users report three recurring themes: unexpected charges after cancellation, slow refund processes, and unclear renewal reminders. Positive reviews often praise the app's fasting timer and meal guidance, but negative reviews concentrate on billing and customer service friction. The most frustrated users typically describe a single unwanted renewal charge of $30 to $90 that they spent weeks trying to recover. Stopee exists to help you avoid this frustration by walking you through the cleanest cancellation path for your specific purchase method.

How to cancel DoFasting on every platform

Your cancellation method depends entirely on where you bought your subscription: directly on the DoFasting website, through Apple's App Store, or through Google Play. Deleting the app does NOT cancel your subscription, so you must follow the platform-specific steps below.

Cancel DoFasting if you purchased directly on the website

If you signed up and paid through dofasting.com directly, you manage and cancel your subscription in your online account dashboard.

1. Open a web browser and go to dofasting.com/clients/login
2. Enter the email address and password you used to create your DoFasting account
3. Once logged in, look for a "Subscription" or "Billing" section in your account settings
   • This may appear in the main menu, a sidebar, or under "Account Settings"
   • Tap or click on it to view your active subscription details
4. Find your active subscription and look for a "Cancel subscription" or "Cancel plan" button
   • Read the cancellation confirmation page carefully
   • Some screens offer you a retention discount; decline it if you're certain about leaving
5. Click "Confirm cancellation" or similar final confirmation button
   • You should receive an on-screen confirmation message immediately
6. Check your email for a cancellation confirmation message from DoFasting within 24 hours
   • Warning: If you do not receive an email confirmation within one business day, log back in and verify that your subscription status shows "Canceled" or "Inactive"
   • If it still shows "Active," repeat the cancellation steps or contact DoFasting support

Cancel DoFasting if you purchased through apple app store

If you bought your DoFasting subscription on an iPhone, iPad, or Mac, you must cancel through Apple's App Store settings, not through the DoFasting app itself.

1. On your Apple device, open the Settings app
2. Tap your name at the very top of the Settings menu
3. Select "Subscriptions"
   • You will see a list of all active subscriptions linked to your Apple ID
4. Find "DoFasting" in the subscriptions list and tap it
5. Tap "Cancel subscription" or "Manage subscription"
   • You may see a red "Cancel subscription" option; tap that
   • Some screens show a "Manage subscription" button instead; tap that first, then select the cancellation option
6. Follow any confirmation prompts Apple shows you
   • Apple may offer you a refund or discount to stay; you can decline
7. Look for a confirmation screen stating your subscription has been canceled
   • Pro tip: Take a screenshot of this confirmation for your records

Cancel DoFasting if you purchased through google play

If you bought your DoFasting subscription on an Android device through Google Play, cancel your subscription in Google Play settings.

1. Open the Google Play app on your Android device
2. Tap the profile icon in the upper right corner
3. Select "Subscriptions" or "Manage subscriptions"
   • You will see a list of all active subscriptions on your Google account
4. Find "DoFasting" and tap it
5. Tap "Cancel subscription"
   • Google may show you an exit survey or retention offer; you can skip these
6. Confirm the cancellation on the final screen
7. Wait for a confirmation message from Google Play, usually within a few minutes
   • Warning: Do not delete the Google Play app or your account; this does not cancel subscriptions

Cancel DoFasting supplement subscriptions

If you also subscribe to DoFasting's separate supplement or product subscription service, you must cancel it as a separate transaction. Canceling your app subscription does not cancel product shipments.

1. Log into your DoFasting account at dofasting.com/clients/login
2. Navigate to "Orders" or "Supplements" in your account settings
3. Find your active supplement subscription and select "Manage subscription" or "Cancel subscription"
4. Confirm the cancellation
5. Verify via email confirmation that the supplement subscription has been canceled separately from your app subscription

What happens immediately after you cancel

Cancellation is emotionally satisfying, but you must verify the action and monitor your account to ensure the charge doesn't slip through.

Timeline and what to expect

You should receive a cancellation confirmation email within 24 hours of canceling, typically within one to two hours. Your access to DoFasting premium features may be cut off immediately, or it may remain active through the end of your current billing period, depending on their policy and the platform through which you canceled. You will not be charged again after your current subscription period ends, as long as your cancellation went through successfully.

Verify your cancellation in writing

Do not rely solely on a web page confirmation; check your email for the official cancellation confirmation from DoFasting or your platform provider (Apple, Google). Keep this email in a folder labeled "Cancellations" for your records. If you do not receive an email confirmation within 24 hours, log back into your account and verify that your subscription status has changed to "Canceled," "Inactive," or "No active subscription." Stopee recommends this extra verification step because it gives you proof that you acted in time.

Refunds and chargebacks

A cancellation stops future charges, but it does not automatically refund charges that have already posted to your account.

Refund eligibility and how to request one

If DoFasting charged you within the last 14 to 30 days and you want your money back, contact their support team immediately. Most subscription services honor refund requests for renewals that posted in the last 14 days, though some extend this window to 30 days. Be specific: provide your order number, the date of the charge, and the amount. State clearly that you did not authorize this charge or that you canceled before the renewal date.

You can reach DoFasting support through their website help section or by emailing support at the address listed in your account settings. Include screenshots of your cancellation confirmation and bank statement evidence of the charge. Follow up within three to five business days if you don't hear back.

Chargeback as a last resort

If DoFasting refuses to refund you after two support attempts, you can initiate a chargeback through your bank or credit card issuer. Contact your bank directly and explain that you canceled the subscription before the charge posted, and the company has refused to refund you. Your bank will open a dispute on your behalf and attempt to recover the funds. This process typically takes 30 to 60 days but has a high success rate when you provide cancellation evidence.

Your consumer rights under federal law

The Restore Online Shoppers Confidence Act (ROSCA) and the Telemarketing Sales Rule enforce your right to cancel subscriptions easily and to receive refunds for unauthorized charges. DoFasting must honor your cancellation request before the next renewal date and must not charge you again unless you explicitly re-authorize. If the company violates these rights, you can file a complaint with the Federal Trade Commission (FTC) at reportfraud.ftc.gov.

The FTC's authority and how to file a complaint

The FTC enforces the rules that require DoFasting to make cancellation simple and to stop charging you after you cancel. If you experience unauthorized charges, deceptive renewal practices, or refusal to refund, you can file a free complaint on the FTC's website. Your complaint strengthens the agency's case against the company if other consumers file similar complaints. Include dates, amounts, screenshots, and copies of your cancellation confirmation. Stopee believes in empowering you with these federal protections so you know you have legal backing if disputes arise.

Common mistakes to avoid during cancellation

Even careful people make cancellation errors that cost them money or leave them exposed to surprise charges.

What not to do

• Do not delete the DoFasting app. Deleting the app does not cancel your subscription. You must cancel within the app, on the DoFasting website, or on the platform where you purchased it (Apple or Google).
• Do not ignore renewal reminders or assume you'll remember to cancel. Set a phone calendar reminder for one week before your renewal date so you have time to cancel before the charge posts.
• Do not cancel and assume you're done. Verify your cancellation status in your account or wait for an email confirmation. Verification takes five minutes and prevents a surprise charge.
• Do not wait for a charge to appear before canceling. Cancel before the renewal date arrives. Once the charge posts, recovering it requires a refund request and additional effort.
• Do not assume a partial refund offer is final. If DoFasting offers you 50 percent of your money back, push back and request a full refund, especially if you canceled before the renewal date. Many companies reduce their initial offer if you ask.
• Do not discard your cancellation confirmation email. Keep it for at least one year in case a charge appears on your statement later and you need proof of cancellation.

Why these mistakes happen

Subscription apps intentionally make cancellation harder than signup, and many users underestimate how easy it is to miss a renewal date or forget to act. You're not careless if you've made these mistakes; the system is designed to work against you. That's exactly why Stopee walks you through each step with specific warnings so you don't fall into these traps.

Cancellation checklist and next steps

Use this checklist to ensure you've completed every step and left no loose ends.

Comparison: keeping DoFasting versus canceling

Before you finalize your cancellation, consider whether staying or leaving truly serves your weight-loss and fasting goals.

Making your final decision

If you're uncertain, set a calendar reminder for 30 days from now and check back on whether you've used DoFasting actively. If you have, consider keeping it. If you haven't opened the app in weeks, cancellation is the right move. Stopee empowers you to make this decision on your own timeline, with full knowledge of your rights and the exact steps to exit cleanly.

Contacting DoFasting for additional support

If you encounter errors during the cancellation process or have questions, reach out to DoFasting customer support directly.

How to contact DoFasting

Visit the DoFasting website and look for "Help," "Support," or "Contact Us" in the footer menu. You can typically reach support via email or through a web form. Include your account email, order number, and a clear description of your issue. Expect a response within one to three business days. If you don't hear back, try reaching out again and also check your spam folder for their reply.

For disputes about charges or refunds that support refuses, escalate to the FTC at reportfraud.ftc.gov or file a complaint with your state's attorney general. Your state attorney general enforces consumer protection laws and can put pressure on companies that refuse to honor cancellation requests or refund policies.

Final summary: reclaim control of your spending

Canceling DoFasting is straightforward once you know which platform to use and which steps to follow. The biggest risk is delaying action and letting another renewal charge slip through. You have 14 to 30 days after a charge posts to request a refund, but preventing the charge in the first place is far simpler and faster. Use the platform-specific steps above, verify your cancellation within 24 hours, and save your email confirmation for your records.

Your subscription was always meant to serve your goals, not drain your wallet with auto-renewals you didn't authorize. If DoFasting no longer fits your life, you have the legal right to cancel without penalty, and you have the full support of federal law if the company tries to charge you after you've canceled. Stopee has helped thousands of consumers cancel unwanted subscriptions, reclaim their money, and take control of their recurring billing. Start your cancellation today using the steps above, and you'll have one less charge to worry about on your next statement. For more guidance on any cancellation challenge, visit stopee.com where our team stands ready to help you win.