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Simple Fasting

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Cancel Simple Fasting: The Right Way

How to cancel simple fasting and reclaim your subscription money

Understanding simple fasting and why you might want to cancel

Simple Fasting is a subscription-based app available on iOS, Android, and web that guides you through intermittent fasting schedules, tracks your progress, and unlocks premium features to support your wellness journey. You pay weekly, monthly, or annually depending on which plan suits your lifestyle, and the service charges your account automatically at each renewal date.

If you've decided Simple Fasting isn't delivering the results or experience you expected, you're not alone. At Stopee, we've helped thousands of Canadians understand their rights and take control of unwanted subscriptions. The good news is that cancelling is straightforward once you know exactly where to look and what to expect.

When cancellation makes sense

You might consider cancelling if the app doesn't match your fasting routine, you prefer a different fitness tracker, the cost no longer fits your budget, or you've achieved your health goals. Whatever your reason, Stopee makes sure you understand every step of the process so you don't lose money to surprise charges.

Why timing matters for your wallet

Simple Fasting charges you automatically on your renewal date, which means you need to cancel at least 24 hours before that date to avoid the next charge. Missing this window by even a few hours could lock you into another billing cycle. That's why Stopee recommends setting a calendar reminder the moment you decide to cancel.

Your consumer rights in canada and what they protect

Canadian consumer protection laws give you important safeguards when you purchase digital services. Understanding these rights makes the difference between losing money and recovering it.

What the consumer protection act says about digital subscriptions

Canada's federal and provincial consumer protection frameworks generally do not grant an automatic 14-day cooling-off period for digital services once delivery has started. However, Simple Fasting voluntarily offers cancellation windows that exceed this baseline: a 30-day refund period for website purchases and a 7-day window for commitment (multi-month) plans. These policies demonstrate the company's commitment to customer fairness, and Stopee always encourages you to use them.

Your escalation options if simple fasting refuses

If Simple Fasting denies a refund you believe you deserve, you can escalate to your provincial consumer protection authority or your credit card issuer. In Ontario, contact the Ontario Office of the Attorney General; in British Columbia, reach out to the Consumer Protection BC office. Your credit card company also has dispute resolution processes that can recover charges if the service breached its own refund policy. Stopee helps thousands of consumers navigate this process when companies push back.

How to cancel simple fasting step-by-step

Your cancellation method depends on where you bought your subscription. The steps differ slightly between Apple App Store, Google Play, and the Simple Fasting website, but all take fewer than five minutes.

Cancel through apple app store (iOS)

If you subscribe via your iPhone or iPad, Apple handles the billing and you must cancel through Apple's settings.

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name at the top of the screen, then select Subscriptions.
    • If you don't see Subscriptions, tap Media and Purchases instead, then sign in and tap Manage Subscriptions.
  3. Find and tap Simple Fasting from the list of active subscriptions.
  4. Tap Cancel Subscription and confirm your choice.
    • Warning: Apple will ask if you want to keep access to any free trial remaining; select the option that ends your subscription immediately.
  5. You'll receive a confirmation screen showing your cancellation is effective at the end of your current billing period.

Pro tip: Cancel at least 24 hours before your renewal date. Apple's system processes cancellations within minutes, but giving yourself a full day removes any risk of a surprise charge.

Cancel through google play (Android)

Android users can cancel directly from the Google Play Store app or through the Simple Fasting app itself.

  1. Open the Google Play Store app on your Android device.
    • Alternatively, open the Simple Fasting app and look for a Manage Subscription button, which will open Google Play automatically.
  2. Tap your profile icon in the top right corner, then select Payments and Subscriptions.
  3. Choose Subscriptions.
  4. Tap Simple Fasting from your active subscriptions list.
  5. Select Cancel Subscription and confirm when prompted.
  6. Google Play will confirm your cancellation is effective at the end of your current billing cycle.

Warning: Uninstalling the Simple Fasting app does not cancel your subscription. You must complete these steps in the Google Play settings, or your payment method will be charged at renewal.

Cancel a website subscription

If you purchased directly from Simple Fasting's website rather than through an app store, you cancel through your account dashboard.

  1. Visit the Simple Fasting website and log into your account.
  2. Navigate to Account Settings or Subscriptions (usually found in your profile menu).
  3. Locate your active subscription and select Cancel or Cancel Subscription.
    • The website may ask why you're leaving; you can skip this or provide feedback.
  4. Confirm the cancellation when the system asks you to verify.
  5. You'll receive an email confirmation showing your cancellation date and when your access ends.

Pro tip: Take a screenshot of the cancellation confirmation email. If Simple Fasting charges you again after cancellation, this evidence proves you acted correctly, and Stopee can help you dispute the charge with your bank.

What happens immediately after you cancel

Cancelling Simple Fasting stops future charges, but your account and access change in specific ways you should understand.

Your access and data after cancellation

Once you cancel, Simple Fasting stops auto-renewal, so you won't be charged at your next billing date. You keep access to premium features until the end of your current paid billing period. If you paid for a month, you can use the app through the last day of that month. Once your access expires, the app reverts to free-tier features only.

Cancelling does not delete your account or automatically erase your fasting data, workout logs, or profile information. This data remains stored according to Simple Fasting's privacy policy. If you want to permanently delete your account and all associated data, you need to submit a separate data deletion request through the app's support settings or contact Simple Fasting directly. Stopee recommends doing this if you're done with the service entirely.

Your email and device notifications

After cancellation, you may receive marketing emails from Simple Fasting inviting you back with special offers. You can unsubscribe from these at any time by clicking the unsubscribe link at the bottom of the email. Deleting the app from your phone does not affect your cancelled subscription status; it only removes the icon from your device.

Refunds and how to claim them

Whether you get your money back depends on when you cancelled, what you paid for, and which platform you used. Stopee breaks down every scenario so you know exactly what you're entitled to.

Website purchase refunds

Simple Fasting offers the most generous refund terms for subscriptions purchased directly on its website. You can request a refund within 30 days of the charge if you cancel. For commitment plans lasting multiple months, you have a 7-day cooling-off window from the purchase date.

To claim a refund, cancel your subscription first, then contact Simple Fasting's support team within 30 days using the in-app support widget or your account dashboard. Have your order confirmation email ready. Simple Fasting processes approved refunds within 5 to 10 business days, and the money returns to your original payment method.

Warning: The 30-day window is strict. If you contact support on day 31, you lose eligibility. Stopee recommends initiating your refund request the same day you cancel.

App store and google play refunds

Apple and Google handle refunds for app subscriptions independently of Simple Fasting. Both platforms allow you to request a refund directly, though approval is at their discretion.

For Apple App Store, open Settings, tap your name, select Subscriptions, choose Simple Fasting, and tap Report a Problem. Select the reason (service quality, unexpected charge, didn't intend to purchase) and submit. Apple typically processes refund requests within 30 days and may approve partial or full refunds depending on how long you used the service.

For Google Play, open the app, go to Account and Settings, navigate to Subscriptions, select Simple Fasting, and tap Report a Problem. Google follows similar timelines and approval criteria. Both platforms are more likely to approve refunds if you cancelled within days of the charge rather than weeks later.

Special refund policies and conditions

Simple Fasting documents a quarterly-subscription refund route for customers who meet specific usage and proof criteria. This typically requires contacting support within 30 days, demonstrating 15 days of active usage with evidence (screenshots, fasting logs), and having a qualifying reason. When approved, these refunds process within 14 days. Visit Simple Fasting's refund policy page on its website for the complete details.

Simple fasting pricing and your subscription options

Understanding what you're paying for helps you decide whether the cost justifies keeping the subscription or if cancelling makes financial sense for your situation.

Plan Price (CAD) Billing cycle Best for
Weekly C$6.99 7 days Testing the app before committing
Monthly C$12.99 30 days Most popular; flexible month-to-month
Year Promo C$19.99 Annual Discounted annual option when available
Yearly C$34.99 12 months Best price per month for committed users
Lifetime C$69.99 One-time No recurring charges; permanent access

If you're on the yearly or lifetime plan, the upfront cost is higher, but cancelling still stops future charges. For yearly plans, you retain access through your paid year even after cancellation, so you're not losing the money you've already spent. Lifetime purchases cannot be cancelled or refunded, so choose this option only if you're confident you'll use Simple Fasting indefinitely.

Common mistakes people make when cancelling

We understand the frustration when a subscription you thought you'd cancelled suddenly charges you again. These mistakes happen to thousands of Canadians every month, and Stopee has helped them recover their money.

Deleting the app instead of cancelling

The single biggest mistake is removing Simple Fasting from your phone and assuming you've cancelled. Deleting the app only removes the icon from your home screen. Your subscription remains active, your payment method stays on file, and your next billing date still triggers a charge. You must cancel through your device's settings (Apple, Google) or the Simple Fasting website. Stopee recommends cancelling first, then deleting the app as a final step.

Forgetting the 24-hour rule

Cancellations processed fewer than 24 hours before your renewal date sometimes don't take effect in time. If your renewal date is tomorrow and you cancel this evening, there's a real risk you'll be charged overnight. Set a phone reminder at least two days before renewal to stay safe.

Not saving your confirmation email

After you cancel, always save the confirmation email or take a screenshot showing the cancellation date and effective date. If Simple Fasting mistakenly charges you afterward, this proof is essential when you dispute the charge with your bank or file a complaint with your provincial consumer authority. Stopee advises treating this confirmation like a receipt; you might need it months later.

Missing the 30-day refund window

Simple Fasting's 30-day refund window is generous but strict. If you wait 31 days to request your money back, you lose the right to a refund unless you have exceptional circumstances (billing error, fraud, etc.). Mark day 1 on your calendar the moment you're charged, and submit your refund request by day 28 at the latest.

After cancellation: what to expect and how to stay protected

Cancelling should be the end of the story, but sometimes companies make mistakes or reactivate subscriptions without permission. Knowing what comes next protects your account and your wallet.

Monitoring your bank statement

Check your credit card or bank statement every week for the next month to confirm Simple Fasting hasn't charged you after cancellation. If an unauthorized charge appears, contact your bank immediately and initiate a dispute. Your bank can reverse the charge while investigating. Stopee recommends setting a phone reminder to review your statement weekly for one month after cancellation; this catches errors quickly and gives you the best chance of recovery.

Unsubscribing from marketing emails

After cancellation, you'll likely receive promotional emails from Simple Fasting encouraging you to resubscribe with discounts. These emails are normal and don't mean your cancellation failed. Unsubscribe from the mailing list by clicking the Unsubscribe link at the bottom of any promotional email, or log into your account and adjust notification preferences.

Reactivation risks and how to avoid them

Some companies attempt to reactivate cancelled subscriptions if you log back into your account. Simple Fasting's terms state it won't reactivate without your express consent, but accidents happen. If you don't plan to use Simple Fasting again, consider deleting your account entirely through the support settings. This removes any chance of accidental reactivation.

Checking your simple fasting subscription status

After you cancel, you want absolute confirmation that the subscription is dead and no charges will happen. Here's how to verify your status on each platform.

Verify cancellation on apple app store

Open Settings, tap your name, select Subscriptions, and scroll through the active list. If Simple Fasting doesn't appear, your cancellation was successful. If it does appear but shows "Expires on [date]" with no renewal date listed, you're also safe; the subscription will terminate on that date with no further charges.

Verify cancellation on google play

Open Google Play Store, tap your profile icon, select Payments and Subscriptions, then Subscriptions. If Simple Fasting is not listed, cancellation is complete. If you see it but it says "Cancelled" with an expiration date, you're protected through that date.

Verify website cancellation

Log into your Simple Fasting account and navigate to Subscriptions or Billing. An active subscription shows a renewal date; a cancelled subscription shows "Cancelled" or "No active subscription." If you see no billing information at all, cancellation is confirmed. Stopee always recommends taking a screenshot of this page for your records.

Contact information and escalation options

If Simple Fasting disputes your cancellation or refuses a refund you believe you deserve, you have multiple ways to escalate and recover your money.

Simple fasting support channels

The primary legal address for Simple Fasting is registered in Dover, Delaware (United States). For a formal cancellation or refund demand, you can send a registered letter (raccomandata A/R) to this address. A secondary corporate office is located in Cyprus. For initial contact, use the in-app support widget or visit the help section on Simple Fasting's website.

Your bank and dispute resolution

If Simple Fasting charges you after cancellation or refuses to process a refund, contact your credit card issuer or bank directly. File a dispute (called a chargeback for credit cards or a reversal for debit). Provide your cancellation confirmation email and bank statement screenshots showing the unauthorized charge. Your bank has 60 to 90 days to investigate and typically rules in your favor if you provide clear evidence of cancellation.

Provincial consumer protection authorities

If Simple Fasting ignores your refund request or your bank denies your dispute, escalate to your provincial consumer authority:

  • Ontario: Ontario Office of the Attorney General
  • British Columbia: Consumer Protection BC
  • Alberta: Fair Trading Act enforcement through the Government of Alberta
  • Quebec: Office of the Protector of the Consumer
  • Other provinces: Check your provincial justice or consumer ministry website

These agencies investigate complaints and can compel companies to refund customers. Stopee has helped thousands of Canadians file successful complaints when companies refused to act voluntarily.

Why stopee makes cancellation easier

Simple Fasting is just one of hundreds of subscriptions Canadians manage, and keeping track of renewal dates, refund deadlines, and support contacts is exhausting. Stopee simplifies the entire process by centralizing cancellation guides, tracking your refund timeline, and providing escalation templates if companies push back.

At Stopee, we've helped thousands of consumers cancel unwanted subscriptions, recover refund money, and take control of their recurring charges. Whether you're cancelling Simple Fasting, a gym membership, or a streaming service, Stopee has the step-by-step guidance and consumer law references you need to succeed.

Your money is yours to keep. If Simple Fasting isn't delivering value, cancel with confidence knowing exactly what to expect and what you're entitled to recover. Stopee is here to make sure you get every dollar back.

FAQ

Simple Fasting is a subscription-based app and web service that helps users manage intermittent fasting schedules, track their progress, and access premium features.

When you cancel, auto-renewal stops, and you retain access to premium features until the end of your billing period. Your account and data remain intact.

Refund eligibility varies by payment method. Website subscriptions may qualify for a refund if cancelled within 30 days, while App Store and Google Play refunds are at their discretion.

You can cancel via the App Store, Google Play, or directly on the Simple website. Ensure you do this at least 24 hours before your renewal date.

In Canada, consumers have rights concerning cancellations and refunds. It's essential to review your specific subscription terms and conditions for details.

This letter is also available in other countries