Manage Lickd

How to cancel lickd and protect your music-licensing investment

Understanding lickd and why creators cancel

Lickd is a music-licensing platform designed for video creators, content publishers, and digital media professionals who need legally cleared tracks for their projects. Unlike general streaming services, Lickd operates as a licensing marketplace where you purchase access to premium music tracks and subscribe to monthly plans that bundle credits for commercial use. The platform integrates with YouTube and other publishing platforms to help you clear copyright claims and avoid takedowns.

Creators cancel Lickd for several legitimate reasons: your project scope shrinks, you switch to royalty-free alternatives, your budget tightens, or you discover the credit system doesn't match your upload frequency. Whatever your reason, Stopee is here to guide you through the cancellation process without leaving money on the table.

What lickd offers

Lickd sells tiered web subscriptions (Launchpad, Starter, Plus, Pro), a legacy Creator plan with trial access, and individual premium-track licenses. You can also subscribe through the iOS App Store or Google Play Store. Each tier includes a monthly allocation of Premium Track Credits that expire if unused. The service handles billing through the Lickd website for web subscriptions, while app-store subscriptions route through Apple or Google's payment systems.

When cancellation makes sense

Cancel Lickd if you stop uploading video content regularly, switch to cheaper alternatives, or discover you're not using your monthly credits. You should also cancel immediately if you're charged after a failed payment attempt or if your subscription auto-renewed without your consent. Stopee recommends reviewing your credit card statements monthly to spot unwanted renewals early.

Your consumer rights in canada

Canadian consumer protection law gives you concrete rights when canceling digital services like Lickd.

The consumer protection act and digital purchases

Under Canada's Consumer Protection Act, you have the right to cancel a digital subscription within 14 days of purchase and receive a refund, provided you haven't downloaded or used the content. This applies to Lickd's monthly plans and individual track licenses. Lickd's terms acknowledge this 14-day "right to change your mind," but that right expires the moment you begin downloading a track or using premium credits. Once you start using the service, cancellation still stops future billing, but refunds become discretionary on Lickd's part.

If Lickd refuses a legitimate refund claim, you can escalate to your provincial consumer protection authority. Stopee recommends keeping all confirmation emails, transaction records, and screenshots of your account status as proof of your cancellation request and the date you submitted it.

Billing and auto-renewal protections

Canadian law also requires merchants to obtain clear, affirmative consent before charging you for an auto-renewing subscription. Lickd must make it easy to cancel, and they cannot hide the cancellation button or require phone calls. If you discover Lickd charged you after you attempted cancellation, contact your credit card issuer immediately to dispute the charge-you have up to 60 days to file a chargeback.

How to cancel lickd by platform

Cancellation steps differ depending on whether you subscribed through Lickd's website, the App Store, or Google Play. Follow the exact method that matches your subscription source.

Cancel a lickd web subscription (Launchpad, starter, plus, pro)

This is the fastest route for most creators. You retain access until the end of your billing period, and any unused Premium Track Credits expire automatically.

1. Visit lickd.co and sign in with your account credentials.
2. Navigate to My Account (usually in the top-right menu or profile dropdown).
3. Click Plans & Billing.
4. Select Manage my subscription or Manage my plan.
5. Review your current plan details and billing date.
6. Click Cancel subscription (or similar button-exact wording varies by account type).
7. Follow any confirmation prompts; Lickd may ask why you're leaving (optional to answer).
8. Check your email for a cancellation confirmation message within minutes.
9. Take a screenshot of the confirmation page as proof for your records.

Pro tip: Stopee recommends canceling a few days before your next billing date to avoid accidental renewal charges. If your renewal date is in 2 days, submit your cancellation today.

Cancel the legacy lickd creator plan

If you're on the older Creator plan (which included a 14-day trial), follow this path.

1. Log into your Lickd account at lickd.co.
2. Go to Plans & Billing.
3. Locate the Cancel subscription button and click it.
4. Confirm your cancellation in the pop-up dialog.
5. Verify the confirmation email arrives in your inbox.

Warning: If you cancel during the 14-day trial, billing stops immediately but you keep trial access until day 14 ends. If you cancel after the trial, no refund applies unless Lickd approves one under their money-back guarantee (see refunds section below).

Cancel an app store subscription (iOS)

Lickd does not allow direct cancellation through their website for app-store subscriptions. You must cancel through Apple's system.

1. Open the App Store app on your iPhone, iPad, or Mac.
2. Tap your profile icon (top-right).
3. Select Subscriptions.
4. Find and tap Lickd.
5. Tap Cancel Subscription.
6. Confirm the cancellation (Apple may ask why).
7. Check your email for a cancellation receipt from Apple.

Access continues until your current billing period ends; the subscription will not renew. Stopee advises taking a screenshot of the cancellation confirmation from Apple for your records.

Cancel a google play subscription (Android)

Google Play subscriptions also require cancellation within Google's platform, not through Lickd's website.

1. Open the Google Play Store app on your Android device or visit play.google.com in your browser.
2. Tap your profile icon (top-right).
3. Select Subscriptions (or Manage subscriptions on web).
4. Find and tap Lickd.
5. Tap Cancel subscription.
6. Follow Google's confirmation steps.
7. Watch for a cancellation confirmation email from Google.

Cancel by registered mail (formal written notice)

If you prefer a paper trail or Lickd's website cancellation fails, send a signed cancellation letter by registered mail with tracking.

1. Write a simple letter stating: "I request cancellation of my Lickd subscription effective immediately. Account email: [your email]. Subscription tier: [your plan]. Today's date: [date]."
2. Sign the letter.
3. Address it to Lickd Ltd (exact address available in the address section below).
4. Visit Canada Post and send it as Registered Mail with Acknowledgment of Receipt (costs approximately $15-20 CAD).
5. Keep the postal receipt and tracking number permanently.
6. Allow 5-10 business days for delivery and processing.
7. Follow up with Lickd support if no confirmation arrives after 10 days, citing your tracking number.

Pro tip: The registered mail method provides the strongest legal proof of cancellation if Lickd later claims they never received your request or charged you after cancellation.

What happens after you cancel

Understanding the timeline after clicking "cancel" protects you from surprise charges and helps you plan your next music-licensing move.

Access and credit expiration

When you cancel a web subscription, Lickd honors your access through the end of your current billing cycle. If you pay on the 15th of each month, canceling on the 20th gives you full access through the 14th of next month. Any Premium Track Credits you didn't use expire when that billing period closes-Lickd does not carry them forward or refund them.

For app-store subscriptions, the same rule applies: access continues until your paid period expires, then terminates automatically. Stopee recommends downloading or exporting any licenses you need before your access ends.

Billing and auto-renewal

Once you submit a cancellation, Lickd stops all future charges. The subscription will not auto-renew on your next billing date. However, monitor your credit card for 2-3 billing cycles to catch any errant charges. If Lickd bills you after cancellation, contact them at support@lickd.co immediately with your cancellation confirmation email, and file a chargeback with your bank if they don't refund within 5 business days.

Using your final tracks

Any premium tracks you downloaded or licensed before cancellation remain yours to use indefinitely-Lickd cannot revoke licenses you've already purchased. However, any unused Premium Track Credits vanish at the end of your billing period, and you lose access to the Lickd platform's search, preview, and licensing tools once your subscription ends.

Refund policy and your money-back guarantee

Lickd offers refunds under specific conditions. Understanding these rules helps you recover funds if eligible.

Money-back guarantee for new subscriptions

Lickd's money-back guarantee applies only if you cancel within your first billing period and have not downloaded or used any Premium Track Credits. For a monthly plan, this means you have roughly 30 days from your first charge. If you qualify, Lickd processes the refund to your original payment method within 3-5 business days after approval.

To claim this refund, cancel your subscription first, then email support@lickd.co with "Refund Request" in the subject line. Include your account email, subscription start date, and the statement "I have not used any Premium Track Credits." Stopee recommends sending this email within 24 hours of cancellation while you're still in the first period.

Annual plans and refunds

Annual subscriptions typically do not qualify for refunds once Lickd has issued your Premium Track Credits, except at Lickd's discretion under the money-back guarantee. If you pay $199 USD for a 12-month plan and cancel after 2 months with 10 unused credits, you will not receive a pro-rata refund. Your only option is to appeal directly to support and hope they apply the guarantee-unlikely, but worth trying if you haven't used the credits.

Individual track license refunds

If you purchase a single premium track by mistake and request a refund before downloading, Lickd may approve it. Once you download, the refund becomes non-refundable-the license is yours. Track refunds follow the same 14-day consumer right from purchase date (under the Consumer Protection Act), but only if you haven't used the file.

Escalating a denied refund

If Lickd denies your refund and you believe you qualify, escalate to your provincial consumer protection authority (e.g., Service Ontario in Ontario, Consumer Protection BC in British Columbia). You can also dispute the charge with your credit card issuer. Keep all emails, screenshots, and timestamps of your cancellation request and refund claim.

Common mistakes when canceling lickd

Canceling can feel stressful, especially if you're worried about being charged again. Here's how to sidestep the traps that catch creators off guard.

Confusing web and app-store cancellations

The biggest mistake Stopee sees is canceling only the app but not the web subscription, or vice versa. If you subscribed to Lickd through the App Store and separately through the web, you have two active subscriptions and must cancel both. Check your App Store and Google Play under Subscriptions, then log into Lickd.co and cancel there too. One cancellation only stops one billing stream.

Canceling but forgetting to download your licenses

You have access to Lickd only until the end of your billing period. If you need any tracks you licensed, download them before that date. After access ends, you cannot log back in to re-download-Lickd will deny access, and you may lose access to files you thought you owned. Stopee strongly recommends exporting a backup of all your licenses within 48 hours of canceling.

Assuming cancellation was successful without confirming

A missing confirmation email can mean your cancellation never went through. After clicking cancel, wait for an email confirmation from Lickd (or Apple/Google if you canceled through those platforms). If no email arrives within 15 minutes, log back in and check your account status-if the subscription still shows as active, repeat the cancellation steps. Do not assume silence means success.

Ignoring your final billing date

The day before your final billing period ends, Lickd will still charge you if your cancellation did not process. Circle this date on your calendar and monitor your bank account. If you see a charge after your stated cancellation date, contact your bank immediately to dispute it.

Pricing and plan comparison

Knowing what you're paying helps justify whether cancellation is the right call or if downgrading makes more sense.

Pro tip: Before canceling outright, consider downgrading to Launchpad if you still upload occasionally. You'll keep your account active without the monthly spend, and you can re-subscribe to a higher tier anytime.

Your cancellation checklist

Use this step-by-step checklist to ensure a clean cancellation with no surprises afterward.

• Note your account email and subscription tier.
• Check your current billing date and next renewal date.
• Log into Lickd.co (or App Store / Google Play if applicable) and confirm subscription is active.
• Download or export all licensed tracks you plan to use.
• Follow the cancellation steps for your platform (web, iOS, or Android).
• Wait for a confirmation email and screenshot it.
• Check your account 5 minutes later-subscription should show "Canceled" or "Active until [final date]."
• Note the cancellation confirmation date for your records.
• Set a calendar reminder for 1 day after your final billing date to verify no charge occurred.
• If charged again, gather all confirmation emails and dispute the charge with your bank within 60 days.

When to contact lickd support

Sometimes a DIY cancellation hits a snag. Know when to escalate to Lickd's support team.

Reach lickd support

Email support@lickd.co if you encounter any of these issues:

• The "Cancel subscription" button doesn't appear or is greyed out.
• Lickd charges you after you cancel.
• You don't receive a cancellation confirmation email within 15 minutes.
• Your refund claim is denied and you believe you qualify.
• You need to cancel by registered mail and want Lickd's mailing address confirmed.

In your email, include your account email, the date you attempted cancellation, and a screenshot of your attempt. Expect a response within 24-48 business hours. If Lickd does not respond within 48 hours, Stopee recommends following up with a second email citing the original message date, or contacting your provincial consumer protection office if the amount is substantial.

Lickd contact information and address

For cancellation confirmations, refund disputes, or formal written notice, use the details below.

Email support

support@lickd.co - Standard support and refund appeals (24-48 hour response time).

Registered mail cancellation address

If you choose to cancel by registered mail with acknowledgment of receipt, address your letter to:

Lickd Ltd
[Obtain current address from Lickd.co/contact or support email before sending-Stopee recommends confirming this address with support before posting your letter to avoid delivery failure.]

Include your account email, subscription tier, the word "Cancellation," and today's date. Send via Canada Post Registered Mail with Acknowledgment of Receipt (A/R). Keep your receipt and tracking number indefinitely.

Final thoughts on canceling lickd

Canceling a music-licensing service feels daunting because licensing carries legal weight-you're not just turning off a streaming app, you're closing a commercial agreement. But your consumer rights in Canada are strong. You have 14 days to change your mind on digital purchases, protection against unauthorized auto-renewal, and the right to escalate disputes to provincial consumer authorities.

Stopee has helped thousands of consumers cancel subscriptions cleanly, avoid hidden charges, and recover refunds they were rightfully owed. Whether you're moving to a cheaper alternative, downsizing your content, or simply changing strategy, follow the steps above for your specific platform, download your final assets before access expires, and save every confirmation email. If Lickd charges you after cancellation or denies a valid refund claim, you have legal recourse-escalate to your credit card issuer or provincial consumer protection body without hesitation.

You deserve clarity, control, and respect from the services you pay for. Stopee is here to ensure you get exactly that when you cancel.