Manage Lickd

How to cancel lickd and protect your music licensing subscription in the philippines

What lickd is and why creators use it

Lickd is a music licensing subscription built for video creators who need legally cleared tracks for YouTube, TikTok, and other platforms without the fear of copyright strikes. Instead of risking takedowns or disputes, you pay a monthly fee to access premium licensed music and unlimited royalty-free tracks. Lickd Ltd operates from its registered office in London at 66 Old Compton Street, W1D 4UH, United Kingdom.

How the subscription model works for philippine creators

When you sign up for Lickd, the company offers a free 14-day trial period. This trial automatically converts to a paid subscription unless you cancel before the trial expires. Lickd sends a reminder email 7 days before your trial ends to alert you of the upcoming charge. The problem: many creators in the Philippines miss this notification or do not realise the auto-renewal happens unless they take action.

The paid plans tier around Premium Track credits (monthly allowances for high-charting music) plus unlimited royalty-free tracks. A Starter plan gives you 1 Premium Track credit per month; Plus offers 2 credits; Pro includes 4 credits. You also receive copyright claim protection on the content you make. Importantly, unused credits expire when your billing cycle ends after cancellation, so timing matters.

Why pricing clarity matters for your budget

Lickd publishes prices in US dollars: plans typically start around $22.99 USD per month, which converts to approximately 1,299 Philippine pesos. However, Lickd adjusts pricing based on your channel size and average video views, so larger creators may pay more. The company does not publish a fixed Philippines pricing schedule, which can make budgeting tricky. Stopee recommends taking screenshots of your plan and billing date before any cancellation attempt so you have proof of what you were charged.

Consumer protection rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when dealing with subscriptions and recurring charges. This law requires companies to make their subscription terms clear upfront, honour cancellation requests without unreasonable delays, and refund charges that violate consumer rights.

What you can demand if lickd violates your rights

If Lickd charges you after you cancel, fails to acknowledge your cancellation request, or makes the cancellation process deliberately difficult, you have grounds to file a complaint. The Consumer Act mandates that subscription services clearly disclose auto-renewal terms before charging. If Lickd's cancellation interface is unclear or fails to process your request, that may constitute an unfair or deceptive practice.

The Department of Trade and Industry (DTI) handles consumer complaints in the Philippines. If you have charged money after cancellation or face repeated billing problems, you can escalate your case to the DTI at dti.gov.ph or contact your local DTI office directly. Keep all emails, screenshots, and transaction records as evidence.

Your right to refund unused services

Under Philippine law, you can request a refund for any fees charged after you submitted a valid cancellation request. If Lickd took payment on the same day you cancelled or within a few hours, you have the right to dispute the charge. Document the exact time you clicked cancel and the payment date. If the company cannot prove it processed your cancellation before the charge, you may recover that amount.

How to cancel lickd before your next charge

Cancellation works differently depending on how you subscribed-direct website, Apple App Store, or Google Play. You must cancel in the same channel where you started the subscription, or the renewal may continue invisibly.

Cancel lickd directly through your account (web)

1. Log in to your Lickd account at lickd.co using your email and password.
   • If you have forgotten your password, click "Forgot password" and check your email for the reset link.
2. Click your account name or profile icon in the top right corner, then select "Account settings" or "My Account".
   • On some versions of the site, this may be labelled "Billing" or "Subscription".
3. Look for "Plans & Billing" or "Subscriptions" and click "Manage my subscription".
   • Take a screenshot of this page showing your current plan, billing cycle, and next charge date.
4. Click the "Cancel subscription" or "Unsubscribe" button at the bottom of the page.
   • Warning: Lickd may show a retention offer or discount at this point. Do not click "Keep my subscription" or accept a lower price unless you actually want to stay. These are intentional friction points designed to make you hesitate.
5. Confirm your cancellation on the final prompt. Select any reason from the dropdown (the reason you give does not affect your cancellation).
   • If the page shows "Cancellation pending" or "Your subscription will end on [date]", your cancellation has been submitted.
6. Email support@lickd.co with the subject line "Cancellation confirmation" and include:
   • Your account email address.
   • The date and time you submitted the cancellation request.
   • A screenshot of the confirmation message.

Pro tip: Lickd support sometimes takes 24-48 hours to respond. Do not assume you are cancelled until you receive a confirmation email stating "Your subscription has been cancelled" and specifying your final billing date. Stopee advises creators to check their account 48 hours after cancellation to verify the subscription is no longer listed under "Active subscriptions".

Cancel lickd through apple app store (iPhone/iPad)

1. Open the App Store app on your iPhone or iPad.
   • On older iOS devices, you may find "Subscriptions" under "Settings" instead.
2. Tap the account icon (your profile picture) in the top right corner.
   • If you do not see an account icon, swipe down to reveal it.
3. Tap "Subscriptions".
   • This shows all active subscriptions tied to your Apple ID, including Lickd.
4. Find "Lickd" in the list and tap it.
   • If Lickd is not shown, it means you do not have an active subscription through the App Store (you may have subscribed on the web instead).
5. Tap "Cancel subscription" or the trash icon, depending on your iOS version.
   • Warning: Apple may offer you a discounted renewal rate. Decline unless you want to keep the service. Tap "Confirm cancellation" on the final prompt.
6. Apple will send you a confirmation email to your Apple ID email address within minutes, stating "You have cancelled [subscription name]" and the final billing date.
   • Save this email as your proof of cancellation.

Pro tip: iOS cancellations process instantly, but Apple does not notify Lickd automatically. Email support@lickd.co with your Apple confirmation email as proof. This ensures Lickd's customer database reflects your cancellation.

Cancel lickd through google play (Android)

1. Open the Google Play Store app on your Android phone or tablet.
   • Do not use the browser version; the mobile app has the cancellation option.
2. Tap your profile icon in the top right corner, then select "Payments and subscriptions".
   • If you see "No subscriptions", you subscribed on the web, not through Google Play.
3. Tap "Subscriptions".
   • All active subscriptions tied to your Google Account appear here.
4. Tap "Lickd" from the list.
   • A page opens showing your plan, price, and renewal date.
5. Tap "Cancel subscription" and confirm the cancellation in the popup.
   • Google Play may ask why you are leaving; your answer is optional and does not block the cancellation.
6. Google Play sends you a confirmation email (sometimes labelled "Subscription cancellation confirmation") to the email address linked to your Google Account.
   • This email states the effective cancellation date and your final charge date.

Pro tip: Google Play processes cancellations within a few minutes, but like Apple, it does not always notify Lickd right away. Forward your Google Play confirmation email to support@lickd.co so Lickd updates its records. This prevents "ghost billing" where Google Play thinks you cancelled but Lickd still attempts to charge.

Pricing comparison and what you actually pay

Lickd pricing scales based on your channel size and average video views. This table shows approximate monthly costs converted to Philippine pesos at current exchange rates.

All plans include copyright claim protection, meaning you can use the licensed music on your videos without strikes or copyright claims from YouTube or other platforms. However, once you cancel, your remaining Premium Track credits expire at the end of that billing cycle. Royalty-free tracks you already embedded in published videos remain usable indefinitely.

What happens after you cancel lickd

Cancellation does not happen instantly in all cases, and understanding what comes next prevents confusion.

Your account and access after cancellation

Once you cancel, your account remains active until the end of your current billing cycle. This means if you cancel on day 10 of a 30-day cycle, you keep access to Lickd for the remaining 20 days. You can still download and embed tracks during this grace period. After your final billing date passes, Lickd removes your account access, and you cannot log in or download new tracks.

Importantly, videos you have already published using Lickd music remain playable and monetisable. The licenses you purchased are attached to your content, not your subscription. You do not need to renew your subscription to keep your videos live.

Refund policy and timing

Lickd does not offer automatic refunds for cancellations made mid-cycle. However, if you cancel within 14 days of signing up during the free trial period and are charged by mistake, Lickd should refund the charge. Request this refund in writing at support@lickd.co with proof of your cancellation date.

If Lickd charged you after you submitted a valid cancellation request, you can dispute the charge with your payment provider (credit card company, PayPal, Apple, or Google Play). Most payment processors side with consumers on disputed recurring charges if you provide evidence of your cancellation attempt, such as screenshots or confirmation emails.

Common mistakes that delay or block your cancellation

Cancellations fail more often because of user error than Lickd's fault, but some of the fault lies with Lickd's interface design. You are not alone if your first attempt does not work.

Mistake 1: cancelling in the wrong place

The biggest trap is cancelling where you do not subscribe. If you signed up on the Lickd website but try to cancel through the App Store, the web subscription keeps charging. If you subscribed via Google Play but cancel on Lickd.co, the same problem happens. Always cancel in the same channel where you created the account. Check your credit card or bank statement to see which platform charged you initially, then cancel there.

Mistake 2: stopping at the first confirmation screen

Some users see a "Cancellation submitted" message and assume the job is done. In fact, Lickd sometimes requires you to confirm cancellation again in a second email or click a final "Confirm cancellation" link sent to your inbox. If you do not complete this final step, your subscription remains active. Check your email 5 minutes after submitting a cancellation request and look for any follow-up message from Lickd. Click all links and buttons to completion.

Mistake 3: accepting a retention offer

When you click cancel, Lickd or the app store may show you a discount: "Stay for 50% off this month" or "Just ₱649 instead of ₱1,299". These are intentional dark patterns designed to make cancellation harder. If you accept the offer, you re-subscribe for another month. Decline all offers unless you genuinely want to keep the service. Click "No thanks", "I still want to cancel", or "Confirm cancellation"-not the discount button.

Mistake 4: not checking your account 48 hours later

Lickd sometimes shows a "Cancellation pending" status, which means the request entered the queue but has not been processed yet. Log back into your account 2 days after submitting your cancellation. If your subscription is no longer listed under "Active subscriptions", you are cancelled. If it still shows as active, follow up with support@lickd.co immediately with proof of your cancellation attempt.

Steps to take if lickd keeps charging you

Disputed charges are frustrating, but you have legal remedies under Philippine consumer law.

Document everything before disputing

1. Take screenshots of:
   • Your cancellation confirmation screen (if available).
   • Emails from Lickd or the app store confirming cancellation.
   • Your bank or credit card statement showing unwanted charges after your cancellation date.
   • Timestamps (date and time) of each charge.
2. Email support@lickd.co with the subject "Dispute: Charges after cancellation" and include all screenshots plus your account email and the dates of the disputed charges.
3. Wait 5 business days for Lickd to respond. If no response comes, escalate to the next step.

Dispute the charge with your payment provider

1. If Lickd does not refund within 5 business days, contact your payment provider:
   • Credit card: Call your bank or log into your card issuer's online account and file a "chargeback" or "dispute" on the transaction.
   • PayPal: Log into PayPal, go to Resolution Center, and open a dispute claiming unauthorized recurring billing.
   • Apple App Store or Google Play: Contact Apple or Google support directly and request a refund for the unwanted charge.
2. Provide your screenshots and Lickd's failure to refund as evidence. Most payment processors refund disputed recurring charges without hesitation.

File a complaint with the department of trade and industry

1. If your payment provider refuses to dispute the charge or you cannot reach them, file a consumer complaint with the DTI at dti.gov.ph or visit your local DTI office in person.
2. Provide all documentation: screenshots, emails, and proof of your cancellation attempt.
3. The DTI investigates complaints and can order Lickd to refund you. This process takes 30-60 days but is free and does not require a lawyer.

Checklist: before and after cancelling lickd

Use this checklist to ensure your cancellation goes smoothly.

Reviews and user experience with cancellation

Lickd maintains a 4.5 out of 5 star rating on Trustpilot, but cancellation complaints appear regularly. Users praise the music quality and licensing ease but report frustration with unclear cancellation interfaces and charges after cancellation attempts. Many complaints centre on auto-renewal not stopping and support response delays from Lickd's email-only support system.

The common theme: cancellation works if you follow every step, but Lickd's interface is not always intuitive, and lack of a phone support line means disputes take longer to resolve. Stopee recommends being extra careful with the final confirmation step and always sending a follow-up email to support to create a paper trail.

Key takeaways and when to cancel lickd

Cancel Lickd if you no longer create videos, if the ₱1,299+ monthly cost does not fit your budget, or if you find cheaper alternatives. Do not cancel if you plan to upload more videos soon using the same licensed tracks-your existing videos stay monetised forever even after cancellation.

The cancellation process itself is straightforward: log in, click cancel, confirm, and email support as proof. The traps are auto-renewal delays, retention offers, and cancelling in the wrong place. Stopee has helped thousands of consumers cancel subscriptions cleanly and avoid hidden charges. If you cancel Lickd using the steps above and document every confirmation email, you protect yourself from accidental re-billing and have proof for disputes if charges continue.

Remember: the Consumer Act of the Philippines gives you the right to cancel any subscription without penalty, and Lickd must honour that cancellation within a reasonable timeframe. If the company charges you after you cancel, that is a violation of your consumer rights, and you can escalate to the DTI or your payment provider at no cost.

Contact address and support information

Lickd Ltd

66 Old Compton Street
London, W1D 4UH
United Kingdom

Support email: support@lickd.co

Help centre: help.lickd.co

For complaints escalation in the Philippines, contact:

Department of Trade and Industry (DTI)
Website: dti.gov.ph
Visit your nearest regional DTI office or file a complaint online at dti.gov.ph

Stopee stands with you in your cancellation journey. Whether you need to step away from Lickd today or simply want peace of mind before signing up, knowing your rights and the exact cancellation steps puts the power back in your hands. Take action, document everything, and do not hesitate to escalate to the DTI if Lickd refuses to honour your cancellation.