Manage Guitar Tricks

How to cancel guitar tricks and protect your rights as a UK subscriber

Understanding guitar tricks and what you're paying for

Guitar Tricks is one of the longest-established online guitar learning platforms, offering video tutorials and structured lessons to students across the United Kingdom and beyond. When you subscribe, you enter a binding contract with the service-and understanding what you've agreed to is your first step toward cancelling with confidence. At Stopee, we've helped thousands of consumers navigate subscription cancellations like this one, and we know that clarity starts with knowing exactly what you're signed up for.

The platform works on a subscription model: you pay upfront for a period of access (ranging from one month to a full year), and you gain entry to their entire library of lessons, tutorials, and interactive content. Your membership renews automatically unless you take action to stop it. This automatic renewal is standard in the industry, but it's also where most people get caught out-bills keep appearing on your statement long after you've stopped using the service.

The good news is that UK consumer law is on your side. The Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 give you statutory rights that protect you, even if Guitar Tricks' terms and conditions seem to suggest otherwise. Stopee recommends reading this guide fully before you act, so you know exactly what rights you have and how to exercise them effectively.

How the subscription model works

Guitar Tricks operates on a tiered pricing system: you choose a plan length, pay the full amount (or set up recurring payments), and get immediate access to all lessons. Monthly plans are the most flexible but come at a higher per-month cost. Annual plans offer better value but lock you in for twelve months. Quarterly options sit in the middle.

Here's the critical bit: your money is not held in escrow. The moment your payment clears, Guitar Tricks has it. So if you cancel mid-way through a plan, you'll need to argue for a refund based on consumer law-not on the service's discretion.

Automatic renewal and why it matters

When your subscription period ends, Guitar Tricks automatically bills you for the next cycle using your saved payment method. You won't get a warning email that says "pay now or lose access." Instead, you'll simply see a charge on your card statement. This is legal, but only if Guitar Tricks gave you clear information about the renewal terms before you paid-which UK law requires.

This automatic renewal trap catches thousands of subscribers every year. You think you've cancelled, but you actually just let the membership lapse-then a new charge appears three months later, and you realise you never actually stopped the billing. Stopee's advice: don't assume inaction equals cancellation. You must actively cancel through their system.

Subscription pricing and your payment commitment

Guitar Tricks offers three core membership tiers, each with different costs and contract lengths.

Current membership plans and costs

Below is a breakdown of what you're likely paying, depending on which plan you chose when you signed up:

Promotional trial periods or discounted initial rates may apply depending on when and how you signed up. If you purchased during a special offer, your cancellation rights might differ slightly-check your confirmation email for the exact terms of your agreement.

What affects your refund eligibility

The longer your plan, the more money you have at stake if you want to cancel early. An annual subscriber sitting on £179.95 of credit has far more leverage in a refund negotiation than a monthly subscriber with just £19.95. This matters because your refund depends partly on how far into your plan you are and partly on whether you have a legal right to one under UK consumer protection law.

If you're within 14 days of purchase, you have an unconditional right to cancel and get your money back. After that, your refund depends on whether Guitar Tricks has materially breached the contract (for example, if the service is broken or completely unavailable).

Why you might want to cancel guitar tricks

Common reasons subscribers reach out to Stopee about cancelling Guitar Tricks include: you've found a cheaper platform, you've lost interest in learning guitar, the teaching style doesn't match your learning pace, or you simply forgot the subscription was renewing and want to stop the bleeding. None of these reasons require you to justify yourself-your money, your choice.

Red flags that suggest cancellation is the right move

You haven't logged in for more than two months. You're paying for lessons you're not watching. You signed up on a trial offer that turned into a paid plan without your clear consent. You don't have time to practise. You've achieved your learning goal and don't need the platform anymore. Any of these is a valid reason to cancel, and you shouldn't feel guilty about it.

Stopee has supported thousands of consumers in your exact position, and we know that staying subscribed out of guilt or inertia only delays the inevitable-and keeps your money flowing to a service you're not using.

When you should hold off

If you're mid-project and close to achieving a goal you set yourself, it might make sense to finish the month first. If you're in a structured 12-week course, cancelling mid-way means losing access to videos you might not be able to revisit elsewhere. Think strategically about the timing, but don't use this as an excuse to delay if you're ready to quit.

How to cancel guitar tricks step-by-step

Here's exactly what you need to do to cancel your Guitar Tricks subscription, whether you subscribed on the website or via an app.

Cancelling through the guitar tricks website

1. Log in to your Guitar Tricks account using your email and password.
   • Go to guitartricks.com and click the login button (usually top right of the page).
   • If you've forgotten your password, use the "Forgot Password" link to reset it.
2. Navigate to your account settings or subscription page.
   • Look for a menu icon (three horizontal lines) or click your profile picture if one is visible.
   • Select "Account", "Settings", or "Subscription" from the dropdown menu.
   • If you can't find it, scroll to the bottom of the website-there's usually a link labelled "Account" or "Manage Subscription".
3. Find the "Cancel subscription" or "Manage billing" section.
   • This may be under a tab called "Billing", "Subscription", or "Membership".
   • Look for a button or link that says "Cancel", "End subscription", or "Downgrade".
4. Click the cancellation button and follow the on-screen prompts.
   • Guitar Tricks may ask you why you're leaving (required or optional-answer honestly if it helps, but you don't owe them a justification).
   • They may offer you a discount to stay-only accept if you genuinely want to continue.
5. Confirm your cancellation and take a screenshot of the confirmation page.
   • The confirmation should display a cancellation date and reference number.
   • Save this screenshot or email confirmation-it's your proof in case of a dispute later.
6. Check your email for a confirmation message from Guitar Tricks.
   • This should arrive within a few minutes. Forward it to yourself or save it.
   • If you don't receive one within 24 hours, contact their support to confirm the cancellation went through.

Pro tip: Cancel a few days before your renewal date, not on the day itself. This gives you time to contact support if something goes wrong, rather than discovering the problem when the charge appears on your statement.

Cancelling via the guitar tricks app

1. Open the Guitar Tricks app on your phone or tablet.
   • Log in if you're not already signed in.
2. Tap the menu icon (usually three lines in the top left or bottom right corner).
   • Scroll down to find "Account", "Settings", or "Profile".
3. Select "Subscription" or "Membership" from the menu.
   • This should show you your current plan and renewal date.
4. Look for a "Manage subscription", "Cancel", or "Edit plan" button.
   • Tap it and follow the on-screen instructions.
   • Complete any survey or feedback they request (optional but helpful).
5. Confirm the cancellation and screenshot the confirmation screen.
   • Save the reference number displayed.
6. Wait for a confirmation email and keep it for your records.
   • Check your inbox (and spam folder) within 24 hours.

Warning: App-based cancellations can be trickier to trace if a dispute arises later. Always take screenshots and keep any confirmation email. If you have any doubt the cancellation worked, log into the website version and double-check your subscription status.

Cancelling if you can't access your account

If you've forgotten your password and can't reset it, or if you no longer have access to your email address, contact Guitar Tricks support directly:

1. Visit guitarricks.com and look for a "Contact us", "Help", or "Support" link (usually at the bottom of the page).
2. Use their contact form or live chat to explain that you want to cancel but can't access your account.
3. Provide them with your name, email address on file, and the last four digits of your payment card.
4. Ask them to cancel the subscription and confirm via email once it's done.
5. Keep a copy of your message and their response.

This method is slower (24-48 hours instead of instant), but it works. Stopee recommends this route if the self-service option fails for any reason.

What happens after you cancel

After you've clicked "confirm cancellation", the journey isn't quite over-several important things happen next, and knowing what to expect means you won't panic unnecessarily.

Your access after cancellation

Typically, you'll lose access to Guitar Tricks immediately upon cancellation, or your access will end on the next renewal date (whichever your plan structure specifies). Read your confirmation email carefully to see which applies to you. If you cancelled on day 15 of a 30-day plan, you might keep access until day 30. If you cancelled an annual plan on month 3 of 12, you might have different terms.

Download any lesson notes, chord sheets, or recordings you created during your membership if they matter to you-Guitar Tricks may delete your account and content permanently after cancellation.

Your payment method and billing

Your cancellation stops future charges from reaching your account. However, it doesn't automatically remove Guitar Tricks' permission to charge you (called a "mandate" in payment terms). Log into your bank or payment platform and check that Guitar Tricks no longer has authorisation to pull money from you. If the mandate is still active, contact your bank or card issuer and ask them to remove it manually.

Pro tip: If you cancelled before your renewal date and a charge still appears, you can claim it back through your bank or card issuer-this is called a chargeback or dispute. Don't panic; this happens regularly, and you're protected.

Requesting a refund if you're eligible

If you're within 14 days of your initial purchase, you have an automatic right to a full refund under UK consumer law. Email Guitar Tricks support and cite the Consumer Contracts Regulations 2013. Say something like: "I purchased a subscription to Guitar Tricks on [date]. I am within the 14-day cooling-off period and would like to exercise my legal right to cancel and receive a full refund. Please process this within 14 days as required by law."

If you're beyond 14 days, your refund eligibility depends on whether the service has breached your contract. For example, if the platform is down for extended maintenance, or if lessons are being removed without replacement, you may have grounds. Stopee advises keeping evidence of any service failure and referencing it in your support ticket.

Your consumer rights under UK law

UK consumer protection law is genuinely strong, and you have more rights than Guitar Tricks' terms and conditions might suggest. Here's what you need to know.

The consumer rights act 2015

This law guarantees that any digital service (including subscriptions) must be of satisfactory quality, fit for purpose, and as described when you bought it. If Guitar Tricks fails on any of these counts, you can claim a refund or compensation. "Satisfactory quality" means the app doesn't crash constantly, the videos play without endless buffering, and the lessons are actually useful for learning guitar. If you're paying for something that doesn't deliver on these basics, you have legal grounds to cancel and claim your money back.

The consumer contracts regulations 2013

This regulation gives you a 14-day cooling-off period from the moment you purchase a subscription. You can cancel for any reason during this window and get a full refund, no questions asked. This right exists even if Guitar Tricks' terms say otherwise. If you want a refund, use the magic words: "I am exercising my right to cancel under the Consumer Contracts Regulations 2013 within the statutory cooling-off period."

What to do if guitar tricks refuses to refund you

If you've requested a refund and Guitar Tricks refuses, or ignores your request for more than 14 days, escalate to the financial regulator or your bank. In the UK, you can file a complaint with:

• Your bank or card issuer (they can dispute the charge on your behalf).
• Citizens Advice Consumer Service (citizensadvice.org.uk).
• The Information Commissioner's Office if your data privacy has been breached (ico.org.uk).
• Ofcom if Guitar Tricks markets services in a misleading way (ofcom.org.uk).

Stopee has seen many of these complaints succeed because the law is genuinely on your side. Companies often back down the moment you mention the relevant regulation.

Common mistakes people make when cancelling

We know cancelling can feel intimidating, especially when you're worried about getting charged again or losing money. Here are the traps we see subscribers fall into repeatedly-and how to avoid them.

Assuming inaction equals cancellation

This is the number one mistake. You think "I'll just stop using the app and it'll go away"-but it won't. Your subscription will renew quietly, and you'll get a surprise charge weeks or months later. Action is required. You must deliberately cancel through their system or contact support. Stopee cannot stress this enough: inaction is not cancellation.

Cancelling on the wrong date

If you cancel on your renewal date, the charge might already be processing. Cancel 3-7 days before your renewal date instead. Check your confirmation email or account settings to see exactly when you renew, then work backwards.

Not keeping proof of cancellation

Screenshot everything. The confirmation page, the confirmation email, the support response-all of it. If a charge appears 6 months later and you can't prove you cancelled, you'll have a harder time getting your money back. Stopee recommends keeping these screenshots for at least 12 months after cancellation.

Accepting a discount offer instead of cancelling

When you try to cancel, Guitar Tricks often offers you a steep discount to stay ("How about 50% off for three months?"). Only take this if you genuinely want to continue. Don't let guilt or a shiny offer pressure you into staying subscribed to something you don't want. Your money, your choice.

Not checking your bank statement after cancellation

Wait for two full billing cycles after you cancel and confirm that no charges appear. If a charge does appear, contact your bank immediately-don't wait. You'll have more leverage if you act quickly.

Checklist: before and after cancellation

Use this checklist to ensure you've covered every base before, during, and after your cancellation:

Compare subscription services: should you switch instead?

If you're leaving Guitar Tricks, you might be wondering what alternatives exist. Here's a quick comparison to help you decide:

Consider what you actually need: do you want structured, ongoing lessons or one-time courses? Are you a complete beginner or intermediate? Would you prefer live tuition (via Zoom with a local teacher) or self-paced learning? Stopee recommends trying a free alternative first before committing to a paid platform again.

The final step: confirm everything worked

Seven days after you cancel, log back into Guitar Tricks using your email and password. If you're prompted to enter a payment method or upgrade to a paid plan, your cancellation worked-you're now a non-subscriber. If you can still access the full library without paying, contact support and ask them to confirm that your cancellation was processed. Do this check twice: once after seven days and once after your original renewal date passed.

If you spot any charges on your statement after cancellation, contact your bank immediately and dispute the transaction. You'll need to provide your cancellation confirmation (screenshot or email) as evidence. Most disputes resolve in your favour within 5-10 working days.

Contact information and escalation

If you've tried to cancel through the website or app and received no response, or if you need to escalate a refund dispute, here's how to reach Guitar Tricks:

• Website support form: Visit guitarricks.com and look for the "Contact" or "Help" link at the bottom of the page.
• Email: Check your confirmation email or account settings for a support email address.
• Live chat: If available on their website, this is usually the fastest method.
• Postal address: Guitar Tricks does not operate a direct UK entity on Companies House records. If postal contact is required, you can reference Guitar Village (a guitar retail centre in the UK) as a secondary contact point, though Stopee recommends exhausting digital channels first.

If Guitar Tricks doesn't respond within 14 days of your cancellation request, escalate to:

• Your bank or card issuer (request a chargeback or dispute).
• Citizens Advice Consumer Service (citizensadvice.org.uk) for guidance on your next steps.
• The Financial Conduct Authority (fca.org.uk) if the company refuses to process refunds you're legally entitled to.

Stopee has helped thousands of consumers successfully cancel subscriptions like Guitar Tricks and recover refunds they were owed. You're not powerless here-you have rights, and companies know it. If you follow this guide, document everything, and stay calm, you'll get the outcome you deserve. Your money is yours to keep, and if a service isn't working for you, you have every right to stop paying for it and move on. Take action today, and reclaim your peace of mind.