Manage Craft Gin Club

How to cancel craft gin club and reclaim your subscription spend

Why you might want to cancel craft gin club

Craft Gin Club delivers premium gin boxes monthly, but that convenience comes at a cost. You're committing £40 to £42 per month, which adds up to £480 to £504 annually, and many members reach a point where the subscription no longer fits their lifestyle or budget.

Whether your circumstances have changed, your gin stockpile has grown beyond use, or you simply want to redirect that money elsewhere, cancelling Craft Gin Club is a decision that deserves a straightforward process. At Stopee, we understand that subscription services are designed to be sticky, and that's exactly why you need clear, honest guidance to exit cleanly.

Common reasons members cancel

Your situation likely mirrors one of these: household budgets have tightened and discretionary spending feels less secure; you've accumulated more gin than you actually drink each month; you've discovered you prefer exploring local craft gins rather than waiting for curated selections; or the initial excitement of discovery has faded into routine. None of these reasons require justification, and Stopee is here to help you navigate the cancellation process without friction.

The financial reality of staying subscribed

Most members don't track the cumulative cost until they step back and calculate: £40 multiplied by 12 months equals £480. Over three years, that's £1,440. Over five years, it's £2,400. These figures represent real money that could fund holidays, savings goals, or investments. Understanding this total commitment helps you make a confident cancellation decision.

Understanding craft gin club's pricing structure

Before you cancel, it helps to know exactly what you're paying for and how Craft Gin Club structures its billing.

Monthly and annual subscription tiers

Craft Gin Club offers three primary billing options, each with distinct financial implications.

The monthly rolling option gives you the most control. You pay £40 once per month, and you can stop whenever you choose. The annual prepaid option saves approximately £20 annually (4.2% discount), but it locks your money away upfront and creates complications if you want out mid-year.

What's included in each box

Your monthly payment covers a full-sized 70cl bottle of premium gin, complementary tonics, mixers, snacks, and a detailed tasting magazine. The gin itself typically retails for £30 to £45 independently, suggesting reasonable value if you're an active consumer. However, if you're cancelling because bottles are accumulating unopened, the perceived value drops significantly.

How to cancel craft gin club: step-by-step instructions

Craft Gin Club offers multiple cancellation routes, and we'll walk you through each one to ensure you choose the easiest path for your situation.

Method one: online cancellation through your account

This is the fastest and most reliable method, leaving you with instant confirmation.

1. Visit the Craft Gin Club website and log into your member account using your email address and password
2. Navigate to your account settings or membership dashboard
3. Look for an option labelled "Manage subscription," "Pause subscription," or "Cancel membership"
4. Select the cancellation option and follow the on-screen prompts
5. Confirm any cancellation confirmation page that appears
6. Screenshot or save the confirmation email for your records

Pro tip: Complete this step at least 7 days before your next billing date. Craft Gin Club typically bills you monthly, so check your last invoice or account to identify when your next charge is due.

Method two: email cancellation to the membership team

If you prefer written correspondence or encounter issues with the online system, email is your direct route.

1. Compose an email addressed to the Craft Gin Club membership team at members@craftginclub.co.uk
2. In the subject line, write: "Membership cancellation request"
3. In the body, include:
   • Your full name as it appears on your account
   • Your member email address
   • Your membership number (found on invoices or your account dashboard)
   • A clear statement: "I wish to cancel my Craft Gin Club subscription effective immediately"
   • Your preferred effective cancellation date, if you want to specify one
4. Send the email and wait for a confirmation response within 5 working days
5. Save the reply for your records

Warning: Email confirmations can sometimes be delayed or misdirected. If you don't receive a response within 5 working days, follow up with a second email or try the postal method instead.

Method three: postal cancellation with written notice

For a paper trail that's impossible to dispute, send a formal letter to Craft Gin Club's registered office.

1. Write a brief, formal letter on plain paper that includes:
   • Your full name and address
   • Your membership number
   • The date of your letter
   • A clear statement requesting cancellation of your subscription
   • Your preferred effective date (or "immediately")
2. Use the registered office address (contact Stopee's knowledge base or the Craft Gin Club website for the current address)
3. Send via Royal Mail Special Delivery Guaranteed for proof of posting
4. Retain the Special Delivery receipt for your records
5. Allow 10 working days for the company to process your cancellation

Pro tip: Royal Mail Special Delivery costs around £8 to £10 but provides dated proof of delivery, which protects you if any dispute arises later.

What happens after you cancel

Cancellation is submitted, but several things still need clarification so you're not caught off-guard.

Timeline and final billing

Craft Gin Club operates on a monthly billing cycle, so the timing of your cancellation matters. If you cancel before your billing date, you'll avoid the next charge. If you cancel after the charge has already been processed, you've paid for a box you may not want. Here's what typically happens:

• Cancellation submitted on day 5 of the month, next billing date day 15: you avoid the next charge
• Cancellation submitted on day 20 of the month, next billing date day 15: you've already been charged, and you'll receive the next box
• The company processes cancellations within 3 to 5 working days
• Your final box will be shipped according to the month in which you cancelled

Check your account or invoices to confirm your exact billing date before submitting cancellation.

Handling boxes after cancellation

You may receive one final delivery after your cancellation is processed. This is normal if the box was already in the post when your cancellation took effect. Accept the delivery, and if you don't want it, contact members@craftginclub.co.uk immediately to arrange a return or refund.

Refunds and cancellation charges: what you're entitled to

The refund situation depends on when you cancelled and how you paid.

Refund eligibility under UK law

The Consumer Rights Act 2015 grants you a 14-day right to cancel distance contracts (online purchases) without giving a reason, provided you're within that window. If you subscribed recently and regret the purchase, you can invoke this right immediately.

However, once your initial 14-day cooling-off period expires, your refund entitlement depends on the company's terms and circumstances:

• Cancelling mid-month: you forfeit any unused portion of that month's payment
• Cancelling after your billing date: you've paid for the current month and may be entitled to a credit toward that month's box
• Unopened boxes already dispatched: Craft Gin Club may require you to return them before issuing a refund, though this isn't always enforced
• Gift subscriptions: refund eligibility depends on the specific terms of the gift purchase

Pro tip: Request a pro-rata refund in writing when you cancel. Some companies honour these requests even without a legal obligation, particularly if you're within the first 30 days of subscribing.

Chargeback and dispute options

If Craft Gin Club continues charging you after cancellation, or if you're refused a promised refund, you have escalation options. Contact your bank or credit card provider and request a chargeback. Most financial institutions will initiate a dispute on your behalf if you can provide evidence of your cancellation request (email confirmation, screenshots, postal receipts). This process typically takes 30 to 60 days but often resolves in your favour.

Additionally, you can escalate complaints to the Citizens Advice Consumer Service or your local Trading Standards office if the company refuses to co-operate.

Common mistakes to avoid when cancelling

Cancellation feels straightforward, but small oversights can leave you trapped in the subscription longer than intended.

Timing blunders

The most frequent mistake is cancelling just after the monthly billing date. Your payment has already processed, and you're locked into that month's delivery. The solution is simple: check your billing date first, then cancel at least 7 days before it arrives. Mark your calendar so you never miss the window again.

Lost confirmations and communication delays

Emailing your cancellation request feels final, but if the company doesn't respond and you don't have written proof, you're vulnerable. Always take a screenshot of your confirmation email from Craft Gin Club. If you cancel online, save the confirmation page or take a screenshot before closing the browser. If you use postal mail, retain the Special Delivery receipt and photograph it.

Assuming the subscription has stopped

The most damaging mistake is assuming your cancellation worked without verification. Many members submit a cancellation request and never check whether the next charge appears on their bank statement. Monitor your account for at least two billing cycles after cancellation to confirm charges have stopped. If a charge arrives unexpectedly, contact the company immediately with your cancellation evidence.

Gift subscriptions and gifting complications

If someone gifted you a Craft Gin Club subscription, cancellation may require the gift giver's involvement, depending on how the subscription was registered. If you received a gift code, you may need to activate it in your own account before cancelling. Contact the membership team early if you're unsure of the terms.

Your consumer rights and escalation pathways

UK consumer law strongly protects your right to cancel subscriptions, and you should know exactly what those protections are.

The consumer rights act 2015 and distance selling

Because Craft Gin Club operates entirely online (distance selling), the Consumer Rights Act 2015 applies to your purchase. This means you have the statutory right to cancel within 14 calendar days of purchase without providing a reason and without penalty. This cooling-off period applies even if you've already received the first box.

After the 14-day period expires, you can still cancel, but you're no longer protected by the automatic cancellation right. You must rely on the company's terms or negotiate a cancellation directly.

Unfair contract terms

If Craft Gin Club's terms include automatic renewal without clear opt-in consent, or if they make cancellation deliberately difficult (no online option, no email address, unreasonable notice periods), those terms may be unfair under consumer law. You can challenge them with the company or escalate to Trading Standards.

Escalation to trading standards and citizens advice

If Craft Gin Club refuses to honour your cancellation request or continues charging you after you've cancelled, contact your local Trading Standards office or the Citizens Advice Consumer Service. These authorities have legal power to investigate complaints and force the company to comply with consumer law. Provide them with copies of all your cancellation evidence (email confirmations, screenshots, postal receipts, bank statements showing continued charges).

Stopee recommends escalating only after you've given the company a final written opportunity to resolve the issue. Send one last email to members@craftginclub.co.uk stating: "If this charge is not reversed within 7 days, I will escalate this complaint to Trading Standards." That often prompts a swift resolution.

Cancellation checklist: ensure nothing slips through

Use this checklist to confirm you've completed every step before closing the book on your Craft Gin Club subscription.

• Check your account or last invoice and note your exact monthly billing date
• Choose your cancellation method (online, email, or postal)
• Submit your cancellation request at least 7 days before your next billing date
• Save or screenshot all confirmation communications
• Wait for a response confirming cancellation (within 5 working days for email, 10 for post)
• Monitor your bank statement for the next two billing cycles to confirm charges have stopped
• Contact the company immediately if an unexpected charge appears
• Keep all cancellation evidence for 12 months in case of future disputes

Why stopee helps thousands cancel subscriptions cleanly

Subscription cancellation should be friction-free, yet countless companies design their processes to discourage exit. Stopee exists to demystify that process, arm you with consumer rights information, and ensure you're never trapped by a service you no longer value.

Whether you're cancelling Craft Gin Club, a streaming service, a gym membership, or anything in between, Stopee has helped thousands of consumers cancel subscriptions without unnecessary delays, charges, or frustration. Our step-by-step guides, consumer rights resources, and escalation pathways are built around your control and peace of mind.

Take action today. Submit your cancellation request using the method that suits you best. Monitor your bank account for confirmation that charges have stopped. And if you encounter resistance, know exactly which consumer protection agency to contact. That's the Stopee difference.

Craft gin club cancellation contact details

Keep these details handy for your cancellation submission:

• Email: members@craftginclub.co.uk
• Subject line: "Membership cancellation request"
• Postal address: Craft Gin Club registered office (verify current address on their website before sending)
• Processing time: 3 to 5 working days for email, 10 working days for post

Stopee stands alongside you through every step of this process. Your subscription, your money, and your choice to cancel deserve clarity and respect. Take control today.