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Cancel Benaughty: The Right Way in Nigeria
How to cancel benaughty in nigeria and reclaim your money
What benaughty is and how it works
Benaughty is an online dating and adult hookup platform that operates globally, including in Nigeria. The service lets you browse profiles, send messages and connect with other adults through its website and mobile applications available on Google Play and Apple App Store.
How benaughty delivers its service
You access Benaughty through their website or mobile app. Once you subscribe, your account and payment billing happen automatically online or through your app store account. The platform operates on a subscription model, which means charges recur monthly unless you actively cancel.
Who uses benaughty and why
Adults in Nigeria and across Africa use Benaughty to explore dating and social connections. However, many subscribers discover they no longer want the service, face unexpected recurring charges, or simply decide the platform doesn't meet their needs. If you're in this position, cancelling your subscription is straightforward once you know where to look.
Understanding your consumer rights in nigeria
Before you cancel, it's important to know that Nigerian consumer law protects you in ways Benaughty's terms of service might not openly advertise.
Your cooling-off period and cancellation rights
Under Nigeria's consumer protection framework, you have the right to cancel most online subscriptions within a specific cooling-off period, typically around 14 days from purchase or sign-up. This right exists even if Benaughty claims a strict no-refund policy in their terms. The Federal Competition and Consumer Protection Act (FCCPA) gives you legal grounds to request a refund if you cancel within this window, regardless of what Benaughty's website says.
Pro tip: Keep your signup email and payment confirmation as proof of purchase. These documents are your evidence if you need to dispute a charge or claim your cooling-off right.
Disputing unauthorized or recurring charges
If Benaughty has charged you without clear consent or continued billing after you thought you'd cancelled, you can dispute the charge directly with your bank or card issuer. Contact your bank's customer service, report the transaction as unauthorized or disputed, and request a chargeback. You're not stuck with charges you didn't authorize.
Escalation to nigerian consumer authorities
If Benaughty refuses your refund request or ignores your cancellation, you can file a complaint with Nigeria's consumer protection body. Documentation of your attempts to cancel and any correspondence with Benaughty strengthens your case significantly. Stopee has helped thousands of consumers gather and organize this evidence to win refunds and ensure companies follow the law.
Pricing and subscription plans for nigeria
Benaughty offers multiple subscription tiers, though exact naira pricing varies by whether you subscribe through the website, Google Play or Apple App Store.
Subscription options and costs
| Plan type | Billing cycle | Approximate cost | Key feature |
|---|---|---|---|
| Monthly subscription | Billed every 30 days | Varies by app store and region | Full access to profiles and messaging |
| 3-month plan | One payment for 90 days | Discounted rate per month | Lower cost per month, longer commitment |
| Trial or promotional offer | Short initial period at reduced rate | Often ₦0 or minimal fee | Auto-renewal to full price after trial ends |
Warning: Trial offers on Benaughty almost always auto-renew at full subscription price unless you cancel before the trial period ends. Many subscribers miss the cancellation window and end up paying the full rate unexpectedly. Mark your calendar immediately after signing up for a trial.
How to cancel benaughty on the website
The most direct cancellation route is through Benaughty's website, and this method works regardless of which device or app store you originally used.
Step-by-step website cancellation
- Open your web browser and go to the Benaughty website.
- You can navigate from any device: phone, tablet or computer.
- Sign in with your username and password.
- If you've forgotten your password, use the "Forgot password" link and reset it first.
- Locate your profile avatar or account menu, usually in the top-right corner of the page.
- Click on your avatar or user icon.
- Select "My Settings" or "Account Settings" from the dropdown menu.
- This opens your account control panel.
- Navigate to "Billing History" or "Subscriptions."
- This section shows all your active and past payments.
- Find your active subscription and click "Deactivate subscription" or "Cancel."
- Benaughty may ask why you're leaving; you can skip this step if you prefer not to answer.
- Confirm your cancellation by clicking the final confirmation button.
- Benaughty will typically send you a confirmation email within minutes.
- Save or screenshot your confirmation email as proof of cancellation.
- You'll need this if Benaughty continues to bill you or if you need to dispute a charge.
Pro tip: Complete this cancellation at least 2-3 days before your next billing date. This buffer ensures the cancellation processes before Benaughty's automatic renewal triggers.
How to cancel benaughty on mobile apps
If you subscribed through Google Play or Apple App Store, you have two options: cancel via the website (above) or directly through your app store account.
Cancelling through google play (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top-right corner.
- Tap "Manage subscriptions."
- This shows all apps with active subscriptions linked to your Google account.
- Find and tap "Benaughty" in the subscriptions list.
- The app name appears exactly as you subscribed.
- Tap "Cancel subscription" at the bottom of the screen.
- Google Play may show you a discount offer to keep your subscription; ignore this if you want to cancel.
- Confirm by tapping "Yes, cancel" when prompted.
- Your cancellation takes effect immediately, though you keep access until your current billing period ends.
- Take a screenshot of the cancellation confirmation for your records.
- Google Play sends a confirmation email to your registered Gmail account within hours.
Cancelling through apple app store (iOS)
- Open the Settings app on your iPhone or iPad.
- Do not use the Benaughty app itself; you must go through Settings.
- Tap your name at the very top of the Settings screen.
- This takes you to your Apple ID menu.
- Select "Subscriptions."
- You'll see all apps and services billed to your Apple ID.
- Tap "Benaughty" from the list.
- This opens the subscription detail page for Benaughty only.
- Tap "Cancel subscription" or "Cancel free trial" depending on your plan type.
- Apple will offer downgrade options; you can skip these and proceed to cancel.
- Confirm your cancellation by following the on-screen prompts.
- Apple sends an immediate confirmation to your Apple ID email address.
- Screenshot or save the confirmation for your records.
- This proof protects you if you're charged again unexpectedly.
Warning: You cannot cancel an App Store subscription from within the Benaughty app on iOS. Apple strictly requires you to use Settings. Many subscribers miss this and think they've cancelled when they haven't.
What happens after you cancel benaughty
Understanding what changes and what stays the same after you hit cancel prevents confusion and unwanted surprises.
Your access and service continuity
When you cancel, you keep full access to Benaughty for the remainder of your current billing period. If you paid for a month and cancel on day 15, you can still use the app and website until day 30. After that date passes, your access ends automatically.
Benaughty does not refund the unused portion of your subscription, even if you cancel early. Your payment covers the full period you've paid for, not a pro-rata amount.
Your profile and data after cancellation
Cancelling your subscription is different from deleting your profile. After cancellation, your profile remains on Benaughty's servers unless you actively delete it. Other users can still see your profile and message you, though you won't receive notifications if your subscription has ended.
Pro tip: If you want complete removal from Benaughty, delete your profile separately after cancelling your subscription. Look for a "Delete profile" or "Deactivate account" option in your settings. Deleting your profile is a separate action and does not automatically trigger a refund.
Automatic renewal stops after cancellation
Once you successfully cancel, Benaughty will not charge you again. Automatic renewal stops immediately. You should not see any further charges from Benaughty after your current billing period ends.
Warning: Check your bank or card statement 5-7 days after your billing period ends to confirm no additional charges appear. If a charge does appear, contact your bank immediately and reference your cancellation confirmation as evidence of unauthorized billing.
Benaughty's refund policy and your options
Benaughty publishes a strict no-refund policy in its terms of service, but this policy doesn't override Nigerian consumer law.
What benaughty claims about refunds
According to Benaughty's standard terms, refunds are not offered once you've subscribed and begun using the service. Deleting your profile mid-subscription also does not entitle you to a refund under their stated policy. This absolute stance sounds final, but it's not the whole story in Nigeria.
How to challenge benaughty's no-refund policy
You have legitimate grounds to request a refund in these situations:
- Cooling-off period: If you cancel within 14 days of your original purchase, you can invoke your statutory cooling-off right under Nigerian consumer law. Benaughty's no-refund clause cannot override this legal protection.
- Unauthorized charges: If Benaughty charged you without clear, explicit consent or continued billing after you cancelled, dispute the charge with your bank. Your bank can reverse the transaction and refund you.
- App Store refunds: If you subscribed through Apple App Store, you can request a refund directly from Apple even if Benaughty refuses. Apple often approves refunds for subscription services within 90 days of purchase.
- Billing errors: If you were charged multiple times for a single month or charged an amount different from what was advertised, contact Benaughty support with screenshots and request a correction and refund.
Pro tip: Stopee recommends documenting every interaction. Screenshot your signup confirmation, billing statement and any email exchanges with Benaughty. This evidence is your strongest tool if you need to dispute a charge or file a complaint with Nigerian consumer authorities.
Common cancellation mistakes to avoid
Most people who struggle to cancel Benaughty make one of these preventable errors. Learning from their experience saves you time, money and frustration.
Mistake one: thinking you've cancelled when you haven't
You deactivate your profile or hide it from search, but you never actually cancel your subscription. Your account goes quiet, but Benaughty keeps charging you monthly. Many subscribers assume profile deactivation equals cancellation. It doesn't.
Always go to your Billing or Subscriptions section and click the explicit "Cancel subscription" button. Profile management and subscription cancellation are two separate actions.
Mistake two: missing the app store cancellation requirement
You subscribed through Google Play or Apple App Store, but you try to cancel through the Benaughty website. The website cancellation doesn't sync with your app store account, so your subscription remains active and billing continues. This is especially common with iOS users.
If you subscribed via an app store, always cancel through that same app store account. Website cancellation alone is not enough.
Mistake three: not saving your cancellation confirmation
You cancel successfully, but you don't screenshot or save the confirmation message. Three weeks later, a charge appears on your statement. You contact your bank, but without proof of cancellation, they're skeptical about reversing the charge.
Always screenshot your final cancellation confirmation and save the confirmation email Benaughty sends. This proof is your shield against unwarranted charges and speeds up bank disputes.
Mistake four: cancelling too close to your billing date
Your billing date is the 30th. You cancel on the 28th. Benaughty's system doesn't process your cancellation in time, and you're charged again on the 30th. You then have to dispute the charge and wait for a refund.
Cancel at least 3-5 days before your next billing date. This window gives Benaughty's system time to process your cancellation before the automatic renewal triggers.
Step-by-step checklist for cancelling benaughty
Use this checklist to ensure you cancel completely and protect yourself.
| Action | Completed | Notes |
|---|---|---|
| Check your next billing date (from your confirmation email or statement) | ☐ | Mark it on your calendar |
| Log into Benaughty website with your username and password | ☐ | Use a computer if possible; mobile can be slower |
| Navigate to My Settings > Billing History or Subscriptions | ☐ | This is the critical cancellation point |
| Click "Deactivate subscription" or "Cancel subscription" | ☐ | Confirm when prompted; do not skip final confirmation |
| Screenshot the cancellation confirmation page | ☐ | Save this image; you'll need it as proof |
| Save the confirmation email from Benaughty (check spam folder too) | ☐ | File it in a folder titled "Cancellations" for future reference |
| If subscribed via app store, cancel through that app store account too | ☐ | Google Play or Apple App Store Settings |
| Wait 5-7 days after your next billing date and check your statement | ☐ | Confirm no new charge appears |
| Contact your bank immediately if you are charged again | ☐ | Provide your cancellation confirmation as evidence |
| If necessary, file a complaint with Nigeria's consumer authority | ☐ | Include all documentation and correspondence |
When you should cancel benaughty
Not every reason to cancel is the same. Here are the most common situations where Nigerians cancel and why acting quickly matters.
You've found someone or lost interest
You matched with someone or decided dating apps aren't for you right now. There's no benefit to keeping a subscription you're not using. Cancel immediately to stop the monthly charge.
You didn't authorize the charge
You never signed up for Benaughty, but a charge appeared on your statement. This is unauthorized billing and you have every right to dispute it. Contact your bank at once and file a complaint. Stopee's experience shows that unauthorized charges on dating apps are surprisingly common; your bank will take you seriously.
Auto-renewal caught you off guard
You signed up for a free trial, forgot about it, and suddenly a large charge hit your account. Cancel immediately and ask your bank for a refund under your cooling-off right (if within 14 days) or as an unauthorized charge if Benaughty's trial terms were unclear.
You're concerned about privacy
You no longer feel comfortable having your profile on Benaughty. Cancel your subscription and delete your profile entirely. This removes you from the platform's search results and protects your privacy.
Contact information for cancellation disputes
If Benaughty refuses your cancellation request or continues billing after you cancel, you have escalation options.
Benaughty support and contact details
Benaughty operates internationally and does not maintain a physical office in Nigeria. For cancellation and billing disputes, contact their support team through:
- Email: Use the support form on the Benaughty website or email their support address (check your confirmation email for the exact address).
- In-app support: Open Benaughty and navigate to Help or Support in your account menu.
- Keep all correspondence in writing via email so you have a record.
Escalating to your bank or card issuer
If Benaughty ignores your cancellation request or continues to bill you:
- Contact your bank's customer service department.
- Have your account number and statement handy.
- Report the charge as disputed or unauthorized.
- Explain that you cancelled but were still charged.
- Provide your cancellation confirmation as evidence.
- Email or upload screenshots and the confirmation email.
- Request a chargeback or refund.
- Your bank will review and often reverse the charge within 5-10 business days.
Filing a complaint with nigerian consumer authorities
If your bank doesn't help or if Benaughty refuses to acknowledge your cancellation, escalate to Nigeria's consumer protection authority. Document everything: your signup date, cancellation date, all charges, your cancellation confirmation and copies of all emails to Benaughty. File a formal complaint and include this documentation.
Stopee has supported thousands of Nigerian consumers through this process and knows that consumer authorities take documented complaints seriously. Your evidence matters.
Why stopee matters for your cancellation
Cancelling subscriptions seems simple until you're dealing with a company that ignores your request or hits you with unexpected charges. Stopee exists because too many Nigerians face exactly this situation and feel powerless.
Stopee provides the clarity, step-by-step guidance and confidence you need to cancel without stress. Whether you're cancelling Benaughty, another dating app or any subscription service, understanding your rights and following a proven process ensures you regain control of your money and your data.
Stopee has helped thousands of consumers cancel subscriptions they no longer wanted, recover refunds they deserved and stand up to companies that ignored cancellation requests. When you understand the steps, know your rights and have proof of your actions, cancellation becomes straightforward. You're not stuck, and you're not alone. Stopee is here to help you every step of the way.