Manage Benaughty

How to cancel benaughty and reclaim your dating freedom

What is benaughty and why you might want to leave

Benaughty is an online casual-dating platform operated by the Together Network group that lets you connect with others for short-term encounters. The service offers free basic accounts, but unlock premium features like advanced messaging, increased profile visibility, and priority searches through paid subscriptions.

You can subscribe via the Benaughty website or through the Apple App Store and Google Play, depending on your device and region. Plans range from a 1-day trial to multi-month memberships, making it easy to start but sometimes tricky to stop.

When cancellation makes sense

You might decide to cancel if you've found someone worth your time, the app isn't delivering matches, recurring charges catch you off guard, or you simply want to step back from online dating. Whatever your reason, Stopee understands that cancelling should be straightforward and pressure-free.

The catch with benaughty

Like many dating apps, Benaughty uses recurring subscriptions that renew automatically. You won't get a refund for unused time once your billing period ends, and the company applies this policy strictly. That's why knowing your cancellation options upfront-before charges hit your account-matters so much.

Benaughty pricing and subscription plans

Understanding what you're paying helps you spot unexpected charges and plan your cancellation timing.

Current pricing (AUD and USD reference)

Benaughty displays pricing in multiple currencies. While we've sourced pricing in Australian dollars and US dollars, you'll see New Zealand dollar (NZD) amounts when you log in from a New Zealand device or billing address. Check your account settings to see the exact NZD price before confirming any purchase.

Pro tip: Always convert the displayed amount to NZD in your mind before clicking "Subscribe". Exchange rates vary, and what looks cheap in AUD or USD can surprise you on your bank statement in NZD.

How to cancel benaughty on desktop (web browser)

Cancelling via the website gives you the clearest view of your billing history and the easiest way to save proof of cancellation.

Step-by-step web cancellation

1. Open a web browser and visit the Benaughty website (benaughty.com).
2. Log in with your email and password.
3. Click your profile avatar or username in the top-right corner.
4. Select "My Settings" or "Account Settings" from the dropdown menu.
   • If you don't see this immediately, look for a gear icon or "Settings" link.
5. Navigate to the "Billing" or "Billing History" section.
   • You'll see a list of your past and upcoming charges here.
6. Find the option to "Deactivate subscription" or "Cancel recurring billing".
   • This button typically sits next to your current or next renewal date.
7. Click to confirm the cancellation.
   • Benaughty will ask you to confirm once more-this is deliberate, to prevent accidental cancellations.
8. Take a screenshot or print the confirmation page that appears.
   • This is your proof if you need to dispute a charge later.

Warning: Stopping recurring billing is not the same as deleting your account. Your profile and messages stay live unless you delete your account separately. If you want complete removal from the platform, you'll need to initiate profile deletion in a different menu-usually under "Privacy" or "Account" settings.

How to cancel benaughty on apple (iOS)

If you subscribed through the Apple App Store, your subscription lives in Apple's ecosystem, not Benaughty's. You cancel it there.

Cancel via the app store on your iPhone or iPad

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
   • You may need to scroll to the very top to see it.
3. Select "Subscriptions".
   • This shows every active subscription you manage through Apple.
4. Find and tap "Benaughty" in the list.
   • If you don't see it immediately, scroll down-subscriptions are alphabetically ordered.
5. Tap "Cancel Subscription" or "Edit Subscription".
   • The exact wording depends on your iOS version.
6. Follow the prompts to confirm the cancellation.
   • Apple will offer a final chance to stay (a common dark pattern); ignore it and proceed.
7. Once confirmed, you'll see a message saying your subscription will end on a specific date.
   • Screenshot this for your records.

Pro tip: Apple rarely refunds subscriptions after purchase, even if you cancel on day one. However, if you believe the charge was unauthorised or Benaughty didn't deliver what it promised, you can request a refund through your Apple account-Stopee recommends trying this if you feel you have genuine grounds.

Cancel via a web browser (if you prefer)

1. Visit appleid.apple.com and sign in with your Apple ID.
2. Click "Subscriptions" in the Account section on the left.
3. Find Benaughty and click "Edit".
4. Select "Cancel Subscription" and confirm.

How to cancel benaughty on android (Google play)

Android subscriptions purchased through Google Play are managed differently from web subscriptions. You have two options: cancel via Google Play on your phone or cancel through the Benaughty website.

Cancel via google play on your device

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile picture in the top-right corner.
3. Select "Manage subscriptions" or "Payments and subscriptions" (wording varies by device).
   • You may see "Subscriptions" if you're using an older version of Play Store.
4. Tap "Benaughty" in the active subscriptions list.
5. Tap "Cancel subscription".
6. Choose your cancellation reason (optional but helps Google understand your experience).
   • Select the option closest to your actual reason-Google logs this feedback.
7. Tap "Cancel subscription" again to confirm.
8. Screenshot the final confirmation message for your records.

Warning: If you subscribed through the Benaughty app but via your Google Play account, you must cancel through Google Play, not the website. Cancelling on the website won't stop Google Play from charging you.

Alternative: cancel through the benaughty website

If you purchased your subscription directly on the Benaughty website (not through Google Play), follow the desktop cancellation steps above, even on Android. You'll need to use a web browser for this method.

What happens after you cancel benaughty

Cancellation doesn't mean immediate loss of access. Here's the timeline and what to expect.

Your access during and after cancellation

When you cancel recurring billing, your paid membership remains active until the end of your current billing cycle. So if you paid for a month on 15 June and you cancel on 20 June, you keep full access until 15 July. After that date, your account automatically downgrades to the free tier.

You won't be charged again unless you manually resubscribe. Benaughty will not attempt to restart billing once you've cancelled-that's one of the few consumer-friendly practices the company does enforce.

Your profile and data

Cancelling your subscription does not delete your profile, messages, photos, or account data. Your profile stays live on Benaughty with whatever visibility your free account allows. If you want complete removal, you must delete your account separately through the app or website.

Keep a copy of your cancellation confirmation email and any billing history screenshots. These become invaluable if you spot a charge after cancellation or if you need to escalate a dispute with Benaughty or your payment provider.

Will you get a refund from benaughty

Benaughty's refund policy is strict, and you need to understand it upfront to avoid disappointment.

Benaughty's no-refund stance

Benaughty's Help Centre states clearly that the company does not issue refunds for unused subscription time. If you pay for a month and cancel after three days, you forfeit the remaining 27 days. This policy applies to all plans-trials, weeks, months, and longer commitments-with no exceptions published by the company.

The company argues that you have immediate access to premium features the moment you pay, so the subscription has value from day one. Whether you use those features or not doesn't matter to their refund logic.

Consumer law overrides: your new zealand rights

Here's where Stopee steps in with the empowerment piece: New Zealand consumer law may override Benaughty's stated policy in specific situations.

Under the Consumer Guarantees Act 1993, you have legal rights if the service Benaughty provides doesn't match what was promised. If the app crashes constantly, you can't access basic features, or the service quality is materially below standard, you may have grounds to demand a refund or credit, regardless of what Benaughty's terms say.

Additionally, under the Fair Trading Act 1986, if Benaughty misleads you about features, pricing, or cancellation terms, you're protected. For example, if the app doesn't show a clear "cancel" button or hides the cancellation process, that could constitute misleading conduct.

Apple app store refund pathway

If you subscribed via Apple, you can request a refund directly from Apple by reporting the transaction as "Unauthorised" or claiming the service didn't work as described. Apple reviews these claims case-by-case and will sometimes reverse a charge even after the company's stated refund deadline. You have 180 days from purchase to request this review, so act sooner rather than later.

Google play refund pathway

Google Play allows you to request a refund within 48 hours of purchase, no questions asked. If it's beyond that window, you can report the subscription as problematic and request a refund; Google reviews these too, though success depends on your explanation.

Common mistakes when cancelling benaughty

Cancelling a dating app can feel awkward, and that awkwardness can lead to mistakes. Stopee has seen these errors cost people money, so we're flagging them here.

Mistake 1: cancelling on the app instead of the website

Many users assume deleting the Benaughty app from their phone cancels their subscription. It does not. The app is just the interface; your subscription lives on Benaughty's servers or your payment provider's system. Deleting the app leaves your recurring billing completely untouched, and your next charge will arrive as scheduled.

Fix: Always cancel through the account settings or the payment provider (Apple, Google), never by just uninstalling.

Mistake 2: confusing profile deletion with subscription cancellation

Stopping recurring billing is separate from deleting your profile. If you cancel your subscription but leave your profile live, Benaughty still has your data, and your profile may still be searchable (depending on visibility settings). Some users think cancelling the subscription removes them from the platform entirely-it doesn't.

Fix: Cancel your subscription first, then delete your profile if you want full removal. Do both explicitly in your account settings.

Mistake 3: not saving proof of cancellation

You stop the charges, close your browser, and move on. Three months later, you spot a surprise charge on your statement. Without a screenshot or email confirmation, proving you cancelled becomes your word against Benaughty's, and credit-card disputes favour documented proof.

Fix: Screenshot or print every cancellation confirmation. Save the confirmation email Benaughty sends (if it sends one). Note the date, time, and subscription ID in your records.

Mistake 4: cancelling right before a renewal date

If your renewal is tomorrow and you cancel today, you've just lost access sooner than you needed to. Most services process cancellations immediately, so you'll downgrade to the free tier even if you had paid-access time left.

Fix: Cancel a few days after your renewal date, not before. That way you've had the month you paid for, and you stop the next charge before it happens.

Mistake 5: trusting a verbal promise to cancel

If you contact Benaughty support and they say "We'll cancel for you", don't assume it's done. Support staff may not follow through, or they might deactivate the wrong account. You are always responsible for your own cancellation.

Fix: Self-serve cancellation through your account is the gold standard. Do it yourself and keep proof. If support cancels for you, ask for written confirmation and verify in your account settings within 24 hours.

Your consumer rights in new zealand

Benaughty operates in New Zealand's legal jurisdiction, and you're protected by clear, powerful consumer laws.

The consumer guarantees act 1993

This Act says that any service you pay for must be of acceptable quality, safe, and fit for purpose. If Benaughty crashes constantly, you can't send messages, or the matching algorithm is broken, the service is not fit for purpose. You can demand a refund, replacement, or credit without relying on Benaughty's internal refund policy.

You don't need to prove negligence-just show that the service didn't work as a reasonable person would expect.

The fair trading act 1986

This Act prevents misleading or deceptive conduct. If Benaughty hides its cancellation process, makes it harder to cancel than to subscribe, or misrepresents features in the app store listing, you're protected. Stopee recommends documenting these issues (screenshots, app store descriptions, billing terms) before approaching the company or an enforcement agency.

Escalation: commerce commission

If Benaughty ignores your complaint and you believe it's breached fair trading laws, you can lodge a complaint with the Commerce Commission (comcom.govt.nz). The Commission investigates unfair practices and can take enforcement action, including requiring the company to refund consumers or changing their practices.

Escalation: financial dispute resolution

If your dispute involves a credit card, debit card, or bank payment, your bank is your ally. Request a chargeback or reversal through your bank's dispute process. Your bank has a legal obligation to investigate "Services Not Rendered" and similar claims. This process is faster and often more effective than arguing with Benaughty directly.

Comparing cancel options: what works best for you

Not every cancellation method suits every person. Here's a quick comparison to help you choose.

Before you cancel: a final checklist

Running through this checklist takes two minutes and saves hours of frustration later.

• Log into your Benaughty account and find your billing section. Confirm your next renewal date.
• Note the exact amount you're being charged and the currency (AUD, USD, or NZD).
• Check your payment method on file-is it a credit card, debit card, or PayPal? This matters for dispute resolution.
• Decide whether you want to delete your profile too, or just stop the subscription. They're separate actions.
• Choose your cancellation method (web, Apple, or Google) based on how you subscribed.
• Complete the cancellation, screenshot the confirmation, and save the confirmation email (if sent).
• Wait 24 hours, then log back in to verify that recurring billing shows as "Cancelled" or "Inactive".
• Set a calendar reminder for your final access date so you're not surprised when your premium features disappear.
• Keep your cancellation proof and billing records for 12 months in case you spot a phantom charge.

Key takeaway: you're in control

Cancelling Benaughty is straightforward once you know where to look and what pitfalls to avoid. The platform isn't deliberately hiding the cancellation button, but it's not making the process obvious either-a common pattern across subscription services designed to maximize retention.

Your job is simple: follow the steps for your device, save proof, and verify the cancellation worked. If a charge appears after you've cancelled, your documentation gives you leverage to dispute it with your bank or the Commerce Commission.

Stopee has helped thousands of consumers cancel unwanted subscriptions, challenge misleading billing practices, and reclaim money they thought was gone for good. Whether your issue is with Benaughty or any other service, knowing your rights and acting decisively puts power back in your hands. Use that power, and don't let any company treat your account as a cash machine once you've opted out.

Contact and escalation information for benaughty

If you need to escalate a dispute or reach Benaughty's parent company, here are the official contact points.

Company details

Benaughty is operated by The Together Network Limited, a company registered in the British Virgin Islands. For billing disputes, refund requests, or formal complaints, use these addresses:

• Primary postal address (BVI): The Together Network Limited, Road Town, Tortola, British Virgin Islands. (Note: specific street details vary; check your invoice.)
• Secondary contact (Europe): Together Networks Limited, Manchester, United Kingdom (found in secondary records).
• Alternative contact: Bratislava, Slovakia (listed in some company documentation).

For fastest resolution, contact Benaughty through your in-app or website support centre first. If that fails, escalate to your bank, Apple, Google, or the Commerce Commission rather than relying on international mail to the BVI.

Pro tip: Stopee recommends documenting everything in writing before you escalate. Email screenshots, cancellation dates, charge dates, and your complaint to Benaughty's support email address. This creates a paper trail that will support you if you later file a dispute with your bank or a regulator.

Whether you're stepping back from dating apps altogether or switching to a different platform, Stopee supports your right to cancel without guilt or complexity. Take control of your subscriptions today.