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Cancel The Week: Step-by-Step Guide
How to cancel the week in nigeria and recover your money
What the week in english for nigeria offers you
The Week in English for Nigeria is a weekly news magazine designed for readers who want carefully curated summaries of global and local stories in one place. You get analysis, features and news briefs delivered either digitally through an app or as a physical magazine, depending on your subscription method.
The service appeals to busy professionals and engaged citizens across Nigeria who prefer quality reporting over volume. If you subscribed through the iOS App Store or directly via the website, you have straightforward options to cancel when your needs change.
Who the week serves
The Week attracts readers in Nigeria who value concise, intelligent journalism covering politics, business, technology, culture and world events. Whether you subscribed for a month or committed to an annual plan, you can exit your subscription without penalty if you follow the right process.
How the subscription model works
The Week operates on a renewable billing cycle. Your subscription auto-renews at the end of each billing period unless you disable auto-renewal beforehand. This means you must take action before your current period ends to avoid being charged again. Understanding this timing is critical to avoiding unwanted charges and protecting your account.
Your consumer rights in nigeria under the federal competition and consumer protection act
Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2019 grants you fundamental rights as a consumer, including the right to information, fair treatment and dispute resolution. These rights apply to your subscription with The Week, whether you subscribe via app or directly.
What the FCCPA guarantees you
Under the FCCPA, you have the right to cancel any subscription service at any time. You are entitled to receive clear information about billing dates, renewal terms and cancellation procedures before you purchase. The Week must not charge you after you request cancellation, and you may claim refunds for services not delivered or rendered.
For un-mailed magazine issues, you can request a full refund when you cancel a web or direct subscription. If The Week refuses to honour a refund for un-mailed issues or continues charging you after cancellation, you can escalate your complaint to the Federal Competition and Consumer Protection Commission (FCCPC) or Nigeria's consumer protection authorities for enforcement.
How to use your rights if issues arise
If you cancel but The Week continues to bill you, document the charge with screenshots and contact the publisher first. Write a clear email explaining the issue and requesting a refund. If you receive no response within 14 days, escalate to the FCCPC with your evidence. Stopee recommends keeping all cancellation confirmations and billing records as proof of your action.
Cancellation methods available to you
The Week offers two main paths to cancellation depending on where you subscribed: through the iOS App Store or directly via the publisher's website. Each method has different timelines and refund rules, so identifying which one you used is your first step.
IOS app store cancellations
If you subscribed through the App Store on your iPhone or iPad, you must disable auto-renewal in your Apple account settings. Apple handles billing and cancellation on this platform, not The Week directly. This process takes minutes and stops future charges immediately, though you retain access until your paid period ends.
Web and direct cancellations
Subscriptions purchased directly from The Week's website are managed through your account on their platform. You can cancel online if The Week provides an account management interface, or you must contact the Subscriptions team by email or postal address if no online option exists. Direct cancellations may make you eligible for refunds on un-mailed issues, which app cancellations typically do not.
How to cancel your subscription step by step
Follow the exact steps for your subscription type to avoid missing deadlines or triggering unwanted renewals. Each method is straightforward when you know the sequence.
Cancelling via iOS app store
- Open the Settings app on your iPhone or iPad and tap your name at the top of the screen.
- Make sure you are tapping your Apple ID profile, not a general Settings menu.
- Tap Subscriptions in the menu that appears.
- This shows all active and past subscriptions linked to your Apple account.
- Find The Week in the list and tap it to view subscription details.
- You will see your renewal date, plan level (monthly or annual), and price.
- Tap Cancel Subscription or Turn Off Auto-Renewal at the bottom of the subscription details screen.
- The exact wording varies slightly by iOS version, but the action is always near the bottom.
- Confirm your cancellation when prompted.
- Apple may offer a "Keep Subscription" or "Resubscribe Later" option; ignore these and confirm cancellation.
- Check your email for a cancellation confirmation from Apple within minutes.
- Pro tip: Screenshot this confirmation; it proves you cancelled on the date shown and is invaluable if disputes arise.
Warning: You must disable auto-renewal at least 24 hours before your billing date to prevent a renewal charge. Check your subscription details for the exact renewal date and plan accordingly. Cancelling after the renewal has processed requires a separate refund request to Apple Support.
Cancelling via web or direct subscription
- Visit The Week's website and log in to your account using your email and password.
- If you cannot remember your login details, use the "Forgot Password" option to reset them.
- Navigate to Account Settings, Subscriptions, or Billing-the exact label depends on The Week's website design.
- Look for a menu option related to your account or subscription management.
- Locate your active subscription and select Cancel Subscription if the option is available.
- Some publishers hide this button; check under "Manage Subscription" or "Billing Details" if you do not see it immediately.
- Follow any prompts to confirm cancellation and complete the process.
- The Week may ask you why you are cancelling; answer honestly if you wish, but your reason does not affect your right to cancel.
- If no online cancellation option exists, contact The Week's Subscriptions team directly using the address or email listed on their website.
- Write a clear email stating your name, account email, subscription plan and request to cancel immediately.
- Pro tip: Send this email from the address registered to your account so they can verify you without delays.
- Request a cancellation confirmation email and keep it for your records.
- This email is your proof that you cancelled on a specific date and may be needed for refund claims.
Warning: If you email your cancellation request, send it at least 5 business days before your renewal date to ensure processing in time. Do not rely on same-day processing, as email delays are common. If you do not receive a confirmation within 3 business days, send a follow-up email or contact Stopee for guidance on escalating your complaint.
What happens after you cancel your subscription
Cancellation does not always mean instant loss of access. Your timeline and access depend on which platform you used and when your billing period ends.
Your access after cancellation
For iOS App Store subscriptions, you retain full access to The Week app and all content until the end of your paid period. If you cancelled on day 10 of a 30-day month, you have access for the remaining 20 days. After that date, the app may show a paywall unless you resubscribe.
For web and direct subscriptions, your access depends on how The Week configures its system. Some publishers cut access immediately upon cancellation; others honour access until the period ends. Check your cancellation confirmation email for clarity on your specific end date.
What happens to your account data
The Week may retain your account information, subscription history and profile data for customer service, record-keeping and potential reactivation purposes. You do not need to worry about losing your saved preferences or reading history immediately after cancellation, though the publisher may delete this data after a set period (often 12 months of inactivity).
If you want The Week to delete your personal data, contact their Subscriptions team and request full account deletion. They must honour this request under Nigeria's FCCPA and data protection principles.
Renewal timing and how to stop future charges
Auto-renewal occurs automatically at the end of each billing period unless you disable it. If you cancelled your iOS subscription, Apple will not renew it. If you cancelled a direct subscription, The Week will not bill you again. However, if you turned off auto-renewal but did not fully cancel (a common mistake), you may be charged for a new period. Always confirm you cancelled fully, not just disabled auto-renewal.
Will you receive a refund for your unused subscription
Refunds depend on your subscription type and when you cancel. This section explains exactly what you can recover.
Refunds for un-mailed issues on direct subscriptions
If you subscribed directly through The Week's website and cancel before your subscription ends, you may receive a full refund for any magazine issues not yet mailed to you. This refund typically applies if you cancel before the issue ships, regardless of how far into your subscription period you are.
For example, if you purchased a 12-month subscription at the start of the year but cancel in month 3, you should receive a refund for 9 months of un-mailed issues. The exact refund amount depends on The Week's stated policy, which you can find in their terms or by contacting the Subscriptions team.
No refunds for delivered or app-based issues
You cannot receive a refund for physical magazines already delivered to your address. Once the publication reaches you, the service has been provided and no refund applies. Similarly, iOS App Store subscriptions follow Apple's refund policy, not The Week's. Apple does not refund subscription fees after purchase except in narrow circumstances (such as accidental duplicate charges). If you purchased your subscription through the App Store and want a refund, you must request it from Apple Support, not The Week.
Pro tip: Unused free trials are forfeited when you convert to a paid subscription through the App Store. There is no refund for trial days lost, so plan your free trial end date carefully if you may cancel soon after.
How to claim a refund
Contact The Week's Subscriptions team and request a refund for un-mailed issues, providing your account details and cancellation date. Provide a clear explanation: "I cancelled my subscription on [date] and request a refund for all issues not yet mailed." Include any order confirmation numbers if you have them. Most publishers process refunds within 7 to 14 business days and credit your original payment method.
If The Week denies your refund claim without justification, escalate to the FCCPC. You have a consumer right to refunds for services not rendered, and Stopee recommends documenting all refund requests in writing so you have proof of your claim.
Current pricing and plan options for the week in nigeria
Understanding your pricing options helps you decide whether to stay or cancel based on value.
Available subscription plans
| Plan | Price | Billing period | Platform | Features |
|---|---|---|---|---|
| Monthly (iOS App Store) | Approx. ₦1,695 | 1 month | iOS App Store | Full digital access via iOS app; auto-renewal monthly |
| Annual (iOS App Store) | Approx. ₦11,630 | 1 year | iOS App Store | Full digital access via iOS app; auto-renewal annually; greater per-month value |
| Web/Direct | Varies | Flexible | The Week website | Digital and/or print options depending on plan chosen; refund-eligible for un-mailed issues |
Prices shown are approximate conversions based on current exchange rates and may vary slightly depending on App Store region settings and promotional offers. Always check the exact price displayed in the App Store or on The Week's website before confirming your purchase or renewal.
Cost comparison and value assessment
The annual iOS plan costs significantly less per month (approx. ₦969/month) than the monthly plan (₦1,695/month). If you plan to use The Week for a full year, the annual subscription offers better value. However, if you are unsure about your commitment, the monthly plan gives you flexibility to cancel after 30 days without losing money on unused months.
For direct subscriptions, pricing varies widely depending on whether you choose digital-only or print access. Contact The Week's website or Subscriptions team for current rates if you subscribed directly.
Common mistakes to avoid when cancelling
Cancelling a subscription feels straightforward, but small errors can lead to unwanted charges or lost refund opportunities. Many readers accidentally disable auto-renewal without fully cancelling, or miss their renewal date by a single day.
Disabling auto-renewal instead of cancelling
On the iOS App Store, turning off auto-renewal stops future charges but does not cancel your current subscription if you have already been billed for it. You will retain access until the period ends, then access stops. This is different from cancelling, which immediately terminates your relationship with the service. If you disable auto-renewal but then change your mind and want a refund, you may not be eligible. Always confirm whether you need to fully cancel (if you want a refund immediately) or simply disable auto-renewal (if you want to keep access until the current period ends).
Cancelling after the renewal has posted
If you cancel one day after your billing date, you have been charged for the new period already. Cancelling at that point stops the next renewal but does not refund the charge you just incurred. Stopee advises checking your subscription renewal date and cancelling at least 2 days beforehand to avoid this trap. If you miss the window and are charged, contact Apple Support (for App Store) or The Week (for direct) immediately and request a refund for the unexpected charge.
Forgetting to save your cancellation confirmation
Many readers delete cancellation confirmation emails without thinking. If you are later charged unexpectedly, you have no proof you cancelled, and disputing the charge becomes harder. Screenshot or save all cancellation confirmations from Apple or The Week before you delete any emails. These documents are your insurance against billing errors.
Not checking your bank or credit card after cancellation
Even after you cancel, monitor your statements for 30 days to ensure no surprise charges appear. Billing systems sometimes delay processing cancellations, or duplicate charges can occur due to system errors. Catching these errors quickly gives you stronger leverage when requesting refunds and prevents small charges from snowballing.
Your cancellation checklist for the week
Use this checklist to ensure you have completed every step correctly and protected yourself against errors.
- Identify whether your subscription is via iOS App Store or The Week website.
- Note your current billing date and next renewal date (check your confirmation email or account settings).
- If cancelling iOS: Open Settings, find The Week subscription, and disable auto-renewal at least 24 hours before renewal.
- If cancelling web/direct: Log in to your account, locate the cancellation option, and confirm in writing, or email The Week's Subscriptions team with your cancellation request.
- Save a screenshot or PDF of your cancellation confirmation immediately.
- For direct subscriptions, ask whether you are eligible for a refund on un-mailed issues and submit a refund request in writing if you are.
- For App Store subscriptions, check Apple's App Store receipts email to confirm cancellation was processed.
- Wait 3 to 5 business days for confirmation, then check your bank or credit card to ensure no renewal charge appears.
- If an unexpected charge posts after cancellation, contact the publisher or Apple within 30 days to dispute it.
- Keep all cancellation emails and confirmations for at least 12 months in case of future disputes.
Why some readers choose to cancel and what to consider
Understanding common reasons for cancellation helps you decide whether you genuinely need to exit or whether adjusting your plan might serve you better.
Cost concerns and budget constraints
Some readers cancel because the subscription no longer fits their monthly budget, especially if they have multiple magazine or app subscriptions running simultaneously. If cost is your issue, check whether The Week offers a cheaper monthly plan versus the annual plan you may be on. Switching from annual to monthly gives you lower commitment. Alternatively, you can cancel, wait a few months, and resubscribe when your finances improve-there is no penalty for re-entering later.
Information overload or changing reading habits
Many subscribers cancel because they accumulate unread issues or realise they do not have time to read regularly. If reading The Week has become a chore rather than a pleasure, cancellation is the right choice. Stopee recommends being honest with yourself: if you have not opened the app in 30 days, you are paying for content you are not consuming.
Finding alternative news sources
Other readers cancel because they have found free or cheaper news sources that serve their needs. Nigeria has growing access to quality journalism through newspapers' digital editions and other platforms. There is nothing wrong with moving to sources that fit your preferences and budget better.
Contact information and escalation path for the week in nigeria
If you experience issues with cancellation or billing, use the following contacts to reach The Week's support team or escalate if needed.
The week subscriptions contact details
For cancellation requests, account issues or refund disputes, contact The Week's Subscriptions team using the official correspondence address listed on their website or in your account settings. Email is often the fastest route. Write clearly, include your account email and subscription details, and keep copies of all correspondence.
If you cannot find a contact address on The Week's website, check your account settings, billing emails, or the app itself-publishers typically embed contact information in at least one of these locations.
Escalation to the FCCPC if the week does not respond
If The Week ignores your cancellation request, denies a refund you are entitled to, or continues charging after you cancel, file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC). The FCCPC has authority to investigate billing disputes and enforce consumer rights under the FCCPA. You can submit a complaint online through the FCCPC website or by mail. Include all evidence: cancellation emails, billing records, and proof of your complaint to The Week. The FCCPC typically investigates within 30 days.
Using stopee to document your cancellation process
If you want support managing your cancellation and documenting every step, Stopee (stopee.com) helps you track your subscription cancellations, save confirmations, and escalate disputes with publishers when needed. Stopee has helped thousands of consumers cancel subscriptions with confidence and recover refunds they were owed. Recording your cancellation through Stopee creates a timestamped record that strengthens any future complaint to the FCCPC or your bank.
Final summary and next steps
Cancelling The Week in Nigeria is straightforward when you follow the correct process for your subscription type. Whether you subscribed through the iOS App Store or directly via the website, you can cancel within minutes using the steps outlined above. Remember that you have consumer rights under Nigeria's FCCPA: you can cancel at any time, you are entitled to refunds for un-mailed issues (on direct subscriptions), and you can escalate to the FCCPC if The Week refuses to honour your cancellation or refund.
Act now to prevent unwanted renewal charges. Check your subscription renewal date today, cancel before that date, and save your confirmation. If you have already been charged after requesting cancellation, contact The Week or Apple Support immediately and request a refund for the erroneous charge.
You are in control of your subscriptions and your spending. Stopee (stopee.com) has helped thousands of consumers cancel subscriptions like The Week with full documentation and successful refund claims. Whether you are cancelling to save money, reclaim time, or shift to another news source, you deserve a smooth process and full transparency about your rights. Take action today and protect yourself from surprise charges.