Manage Any.Do
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Cancel Any.Do: The Right Way
How to cancel Any.Do and reclaim your productivity without the subscription cost
What is Any.Do and why you might want to cancel
Any.Do is a cross-platform task management and calendar app that helps you organise your lists, reminders and schedules across devices. The service offers a free tier with basic task and list features, plus premium tiers that unlock advanced reminders, integrations and team collaboration tools.
Many Kiwis start with Any.Do because it syncs seamlessly across iOS, Android and web. However, subscription costs add up-particularly if you're juggling multiple productivity tools or realising the premium features don't match your workflow. If you've decided it's time to move on, Stopee is here to guide you through a clean, hassle-free cancellation.
Why cancellation matters
Cancelling a subscription you no longer use stops recurring charges and gives you back control of your spending. Many people delay cancellation because they're unsure of the steps or worry about losing their data. The good news: cancelling Any.Do doesn't delete your account or tasks unless you explicitly choose to do so.
When you should cancel
Consider cancelling if you've switched to another app like Todoist or Microsoft To Do, if you're not using the premium features regularly, or if the subscription no longer fits your budget. Stopee has helped thousands of New Zealand consumers spot unnecessary recurring charges-and Any.Do subscriptions are a common one.
Cancellation methods for Any.Do
Your cancellation process depends entirely on how you subscribed: through Google Play (Android), Apple App Store (iOS), or the Any.Do web app directly via Stripe payment processing. Using the same method you used to subscribe is essential-otherwise your cancellation may not go through.
Cancel via google play (Android devices)
- Open the Google Play app on your Android phone or tablet.
- Tap your profile icon in the top right corner.
- Select Payments and subscriptions.
- Tap Subscriptions.
- Find and tap Any.Do from your active subscriptions list.
- Tap Cancel subscription.
- Confirm any prompts asking if you're sure you want to cancel.
- Google Play will show you the date your subscription ends-this is when premium access stops.
- Check your email for a cancellation confirmation from Google Play.
- Pro tip: Screenshot this confirmation in case you need evidence later for a dispute or refund claim.
What to expect: You keep premium features until the end of your current billing period. After that date, your account downgrades to the free tier and no further charges will appear.
Cancel via apple app store (iOS devices)
- Open Settings on your iPhone or iPad.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Locate Any.Do in your active subscriptions.
- Tap Any.Do.
- Review your current plan and renewal date.
- Tap Cancel subscription.
- Apple may offer you a discounted renewal or pause option-skip these unless you genuinely want to keep the subscription.
- Confirm cancellation when prompted.
- Note the date your subscription ends.
- Warning: Apple App Store does not issue refunds for already-billed periods, even if you cancel immediately after payment. Your cancellation prevents future charges only.
Access to Any.Do premium features continues until your current billing cycle ends. You'll then revert to the free version without interruption to your tasks or account data.
Cancel via the Any.Do web app (Stripe payment)
- Visit the Any.Do web app on your desktop computer.
- Log in with your Any.Do account credentials.
- Navigate to Settings.
- Look for a gear icon, usually in the top right or bottom left corner.
- Select Profile or Account.
- Scroll to find Manage Subscription or Payment Settings.
- Click Manage Subscription.
- Review your current plan, billing date and renewal amount.
- Click Leave Premium or Cancel Subscription.
- Confirm your choice when prompted.
- Pro tip: Any.Do may display a retention offer (discount or pause). Decline unless you plan to resume.
- Confirm the cancellation in your email inbox.
- Any.Do will send a confirmation to the email address on file.
Important warning: Simply deleting the Any.Do app or your account does not cancel your subscription. You must follow the steps above to stop recurring charges. Stopee has encountered many cases where users deleted the app, assumed they were cancelling, and continued to be charged.
Your consumer rights in new zealand
New Zealand's Consumer Guarantees Act 1993 and the Fair Trading Act 1986 protect you when you subscribe to services like Any.Do. Understanding these rights gives you leverage if the company refuses to cancel or process a refund.
What the law says about subscriptions
Services must be supplied with reasonable care and skill and must be fit for purpose. If Any.Do fails to deliver promised features or cancellation becomes deliberately difficult, the company may be in breach of your consumer rights. You have the right to cancel a subscription within a reasonable timeframe, and the company must honour that cancellation promptly.
The Commerce Commission (New Zealand's main consumer authority) also monitors unfair contract terms and misleading conduct. If Any.Do uses dark patterns-like hiding the cancellation button or misrepresenting refund terms-you can lodge a complaint.
Refund windows and eligibility
Any.Do offers refunds within specific timeframes depending on your plan type. These windows are your consumer safety net-use them if you cancel within the eligible period.
- Premium (monthly), Family and Monthly Teams plans: Full refund if requested within 48 hours of payment processing.
- Yearly Teams plan: Full refund if requested within 14 days of payment processing.
- No prorated refunds: Any.Do does not offer partial refunds for unused portions of a billing period outside these windows.
If you subscribed through Apple App Store or Google Play, their own refund policies may also apply-sometimes more generously than Any.Do's stated terms. Stopee recommends checking both.
How to request a refund from Any.Do
If you fall within the refund window, act quickly to recover your money. The process varies depending on your payment platform.
Request a refund via google play
- Open the Google Play app on your Android device.
- Tap your profile icon and select Payments and subscriptions.
- Go to Subscription purchases.
- Find the Any.Do subscription you want a refund for.
- Tap Report a problem.
- Select the reason for your refund request (unwanted subscription, duplicate charge, etc.).
- Submit your request.
- Google Play reviews the request and typically processes it within 3-5 business days.
- Refunds appear back to your original payment method.
Request a refund via apple app store
- Visit reportaproblem.apple.com or open the App Store app on iOS.
- Sign in with your Apple ID.
- Find your Any.Do transaction.
- Tap Report a Problem next to the subscription charge.
- Select your reason.
- Choose from the list (e.g., "I don't want this subscription" or "I was charged by mistake").
- Submit and wait for Apple's decision.
- Warning: Apple's App Store terms state that refunds for already-billed periods are not guaranteed, even within the window. However, submitting a report may succeed, especially if you act within 48 hours.
Contact Any.Do support directly
If you subscribed directly on the Any.Do web app (via Stripe), email Any.Do support with your payment receipt and request a refund. Include your account email, the date of the charge and the amount in NZ dollars. Pro tip: Stopee recommends keeping all receipts-they're your proof of payment and speed up refund reviews.
What happens after you cancel Any.Do
Cancelling can feel like stepping into the unknown. Here's exactly what you'll experience so you can plan your transition confidently.
Your access and features after cancellation
You retain full premium access to Any.Do until the end of your current billing period. After that date passes, your account automatically downgrades to the free tier. No additional action is needed-the transition is automatic.
The free version includes basic task lists, reminders and device sync. Advanced features like file attachments, unlimited lists, integrations and team collaboration disappear, but your existing tasks remain visible and editable.
Your tasks and account data
Cancelling the subscription does not delete your data. Your tasks, lists, notes and account settings stay in place unless you manually delete them. You can still log in to Any.Do after cancellation to view your tasks, export them or switch to a competing app.
Important: Deleting your entire Any.Do account is a separate action and is permanent. It removes all your data and cannot be undone. Don't confuse cancellation (stops charges) with deletion (removes your account).
Renewal and future charges
Once your cancellation is processed, Any.Do will not charge you again for that subscription. Your payment method is no longer associated with a recurring billing cycle. However, if you log back into Any.Do and manually upgrade to a paid plan in future, new charges will begin immediately.
Any.Do pricing in new zealand
Understanding the cost structure helps you decide whether the subscription is worth keeping or worth cancelling.
Plan and pricing overview
| Plan type | Billing cycle | Features |
|---|---|---|
| Free | Always free | Basic task lists, reminders, web and app access |
| Premium (recommended for individuals) | Monthly or yearly | Unlimited lists, file attachments, advanced integrations, priority support |
| Family | Monthly or yearly | Premium features plus shared lists and task assignment for up to 5 family members |
| Teams (monthly) | Monthly | Team collaboration, task assignment, team calendars, integrations |
| Teams (yearly) | Yearly | Same as Teams monthly but billed annually with discount |
New zealand pricing note
Any.Do displays prices primarily in US dollars, and your actual NZ dollar charge depends on the payment platform's currency conversion rate at the time of transaction. You'll typically see a converted NZ$ amount in your final confirmation before payment. Stopee recommends screenshotting this amount as proof of what you authorised.
Actual NZ$ pricing varies because it depends on whether you're using Google Play, Apple App Store or direct Stripe payment-each platform applies its own exchange rate and fees. Check your bank or payment app for the exact NZ$ debit to your account.
Common mistakes when cancelling Any.Do
Cancellation can trip you up if you're not careful. Stopee has seen hundreds of New Zealand consumers stumble on these exact points.
Deleting the app instead of cancelling the subscription
The most common mistake is removing Any.Do from your phone and assuming the subscription cancels automatically. It does not. Deleting the app leaves your subscription active and your card continues to be charged every month or year. Always follow the in-app cancellation steps (or the payment platform steps) before you delete anything.
Cancelling in the wrong place
If you subscribed on Google Play, you must cancel on Google Play-not in the Any.Do app itself. Similarly, iOS subscriptions must be cancelled in Apple's Settings, not in Any.Do. Attempting to cancel in the wrong location leaves your subscription untouched and your recurring charge intact.
Missing the refund window
Warning: Any.Do's refund window for monthly plans is just 48 hours. If you discover a charge after that period, you may not qualify for a refund. Act immediately if you want your money back. Stopee always recommends checking your bank statement weekly to catch unexpected charges early.
Not saving your cancellation confirmation
After you cancel, screenshot or save the confirmation email from Google Play, Apple or Any.Do. If a dispute arises or charges mysteriously continue, this confirmation is your proof that you took action. Without it, the company can claim they have no record of your cancellation request.
Checklist before and after cancellation
Use this checklist to ensure a smooth cancellation and transition away from Any.Do.
| Task | Status |
|---|---|
| Decide which payment platform you used to subscribe (Google Play, Apple App Store, or web) | [ ] Complete |
| Export or back up your Any.Do tasks before cancelling (optional but recommended) | [ ] Complete |
| Navigate to the correct cancellation location (not the app itself) | [ ] Complete |
| Confirm your cancellation in your email inbox | [ ] Complete |
| Screenshot the cancellation confirmation for your records | [ ] Complete |
| Check your next billing date to confirm no new charge appears | [ ] Complete |
Contact Any.Do and the commerce commission
If cancellation fails or Any.Do refuses to honour your request, you have an escalation path.
Any.Do customer support
Any.Do does not list a New Zealand-specific postal address. You can reach their support team via the web app or email support. Note that response times from overseas companies can be slow (typically 5-7 business days). Stopee recommends being explicit and patient in your communication but also setting a deadline-if they don't respond within 10 days, escalate to the Commerce Commission.
New zealand commerce commission
If Any.Do refuses to cancel your subscription, processes your cancellation but continues charging, or denies a refund you believe you're entitled to, file a complaint with the Commerce Commission. You can lodge a complaint online at www.comcom.govt.nz. Include evidence of your cancellation attempt, screenshots of your subscription, and any correspondence with Any.Do.
The Commerce Commission investigates complaints about breaches of the Fair Trading Act and can force companies to refund you if they find unfair conduct. This is a free service for New Zealand consumers.
Your next steps and final summary
Cancelling Any.Do is straightforward once you know which platform you subscribed through and follow the exact steps. Remember: use the same method you used to subscribe, save your confirmation, and check your bank statement after your billing date to confirm the charge has stopped.
If you're switching to a different productivity app, take a moment to export your Any.Do tasks before your premium access ends. Most task managers (Todoist, Microsoft To Do, Notion) allow you to import lists from other apps, so your data won't be lost.
Stopee has helped thousands of New Zealand consumers cancel unwanted subscriptions and recover their money. Whether you're moving to a simpler app, consolidating tools, or just cutting costs, we're here to guide you through the process with clear, step-by-step instructions and insider knowledge of the traps companies use. Visit Stopee at stopee.com to explore guides for cancelling hundreds of other services, and use our tools to track which subscriptions are draining your account. Your money, your choice-Stopee is here to empower you to take control.