Manage Perfect Cv

How to cancel perfect cv and claim your refund in new zealand

What is perfect cv and why you might want to cancel

Perfect Cv is an online CV and resume creation service that helps you build professional documents using templates, guided editing tools, and AI-powered suggestions. You access it via the Your Perfect CV website and mobile apps available on iOS and Android.

If you've subscribed but no longer need the service, or if you've found a better alternative, cancelling your subscription is straightforward. Whether you want to stop paying for a premium plan or you're unhappy with the service quality, Stopee is here to guide you through every step.

Where perfect cv operates from

Perfect Cv is operated by BOLD LLC, a company with a corporate address listed in Puerto Rico. There is no New Zealand-specific office address publicly available. This means you'll handle all cancellations and account management directly through the Your Perfect CV website or your app store account-there's no local office to contact by post.

Who should cancel

You might cancel if you've completed your CV project, found a cheaper alternative, or if the service isn't delivering what you expected. Some users cancel after the initial 14-day satisfaction window closes and realise the premium features aren't worth the ongoing cost.

Your consumer rights in new zealand

Legal protections when you cancel

New Zealand's Consumer Guarantees Act and Fair Trading Act protect you when you purchase online services. These laws mean that Perfect Cv must provide a service that is of acceptable quality, fit for purpose, and delivered safely. If the service is faulty, misrepresented, or not as described, you have legal remedies available-including a refund or replacement.

Additionally, if you cancel within 14 days of your first payment, Perfect Cv's own satisfaction policy entitles you to a full refund. This is separate from your statutory rights and gives you a clear window to test the service.

What to do if perfect cv refuses to help

If the company refuses to cancel your subscription or denies a legitimate refund claim, contact Consumer NZ or the Commerce Commission. These authorities can investigate misleading conduct, unfair contract terms, or failure to honour consumer guarantees. Keep all emails, screenshots, and proof of payment-these are your evidence if you need to escalate.

How to cancel perfect cv step by step

Cancel via the perfect cv website (recommended method)

Cancelling through the website is the fastest and most reliable way to stop your subscription. You'll have immediate confirmation and a clear record of your cancellation request.

1. Go to the Your Perfect CV website and sign in with your email and password.
   • If you've forgotten your password, click "Forgot password" and follow the recovery email sent to your inbox.
2. Navigate to Account Settings or Subscription Management-this is usually found in the menu under your profile name or in a settings icon.
   • Look for labels like "Subscription", "Billing", or "Manage Plan".
3. Select the option to cancel your subscription. You may be asked why you're cancelling-this is optional, but feedback helps the company improve.
   • Common reasons include cost, finding an alternative, or project completion.
4. Confirm your cancellation when prompted. The website will display a confirmation message.
   • Pro tip: Take a screenshot of the confirmation page immediately-save it to your files or email it to yourself as proof.
5. Check your email inbox for a cancellation confirmation email from Perfect Cv within 24 hours.
   • If you don't receive one, log back in and verify that your subscription status shows "Cancelled" or "Inactive".

Cancel if you subscribed via apple app store

If you signed up for Perfect Cv through your iPhone or iPad and let Apple bill you directly, you must cancel through Apple's settings-not through the Perfect Cv app itself.

1. Open the Settings app on your iPhone or iPad.
   • Tap your Apple ID at the top of the screen, then select "Subscription".
2. Find Perfect Cv in your active subscriptions list.
   • If you have many subscriptions, scroll down to find it.
3. Tap on Perfect Cv and select "Cancel Subscription".
   • Apple will confirm the date your subscription ends.
4. Check your email for a cancellation confirmation from Apple within an hour.
   • Warning: If you delete the Perfect Cv app without cancelling the subscription first, you will still be charged.

Cancel if you subscribed via google play store

If you purchased Perfect Cv on an Android device through Google Play, you'll cancel through your Google account, not the app.

1. Open the Google Play Store app on your Android device.
   • Alternatively, visit play.google.com on a web browser.
2. Tap your profile icon in the top right corner, then select "Manage subscriptions".
   • On web, go to account.google.com and find Subscriptions in the left menu.
3. Select Perfect Cv from your active subscriptions.
   • If you see multiple subscriptions, check the merchant name to confirm it's Perfect Cv or Your Perfect CV.
4. Tap "Cancel subscription" and confirm your choice.
   • Google will show you when your access ends-typically at the end of your current billing period.
5. Look for a cancellation email from Google Play within an hour.
   • Pro tip: If you're unsure whether you subscribed via Google Play or directly with Perfect Cv, check your Google Play order history or your bank statement to see the merchant name.

What happens after you cancel

Your access and billing timeline

Cancelling Perfect Cv does not immediately cut off your access. Instead, your cancellation takes effect at the end of your current billing period-meaning you keep using the service until your paid time runs out, but you won't be charged again.

For example, if you pay monthly and cancel on 15 January, you'll retain full access until 15 February. If you subscribed via Apple or Google, the same rule applies-your access lasts until the end of the current billing cycle.

Your data and CV files

After cancellation, your account data and CV files typically remain stored on Perfect Cv's servers for a limited time. However, Stopee recommends downloading or exporting your CVs before your access expires, just in case. Most services allow you to save your work as a PDF or Word document while you're still an active subscriber.

If you want your data deleted sooner, contact Perfect Cv support and request deletion of your account. They may ask you to confirm your identity and reason for deletion, but they're legally required to comply with data deletion requests under New Zealand's Privacy Act 2020.

Will auto-renewal stop

Yes. Once your cancellation is confirmed, Perfect Cv will not renew your subscription after the current billing period ends. You will not be charged again. If you see a charge after your cancellation date, contact your bank or the payment processor immediately and dispute the charge-keep your cancellation confirmation as evidence.

Refunds: will you get money back

Perfect cv's 14-day satisfaction policy

Perfect Cv offers a 14-day satisfaction guarantee on your initial purchase only. If you request a refund within 14 days of your first payment, the company will refund the full amount, no questions asked.

To claim this refund, contact Perfect Cv support directly via the website and reference the 14-day satisfaction policy. Include your order date and ask for a full refund to your original payment method. Stopee has seen this policy honoured quickly when you provide clear dates and proof of purchase.

Refunds after 14 days

Outside the 14-day window, Perfect Cv's Terms of Service state that "all payments are non-refundable". This means you won't receive a refund for unused portions of your subscription if you cancel after day 14.

However, this does not override your consumer rights. If the service is faulty, doesn't work as described, or breaches the Consumer Guarantees Act, you can still claim a refund under New Zealand law. For example, if the app crashes repeatedly, templates are missing, or features don't work, you have grounds to dispute the charge with your bank or request a refund from the company.

Claiming a refund step by step

1. Check your original order confirmation email to confirm your purchase date.
   • Count 14 days from that date to see if you're within the satisfaction window.
2. If within 14 days, contact Perfect Cv support through the website contact form or in-app help section.
   • State clearly: "I request a full refund under your 14-day satisfaction policy" and include your order date.
3. If the company refuses or ignores your request, dispute the charge with your bank or credit card company.
   • Provide your cancellation request, the 14-day policy terms, and any correspondence with Perfect Cv.
4. For refunds beyond 14 days based on a faulty service, gather evidence: screenshots of errors, dates of complaints, and any support correspondence.
   • Contact Consumer NZ if Perfect Cv refuses to acknowledge the fault.
5. Expect processing time of 5-10 business days if your refund is approved.
   • Pro tip: Refunds usually go back to the original payment method. If you've cancelled your card, update your payment details with the bank before requesting the refund.

Perfect cv pricing in new zealand

Current pricing and plan options

Perfect Cv does not publicly display New Zealand-specific pricing on its website. Pricing varies depending on your location, the device you use, and current promotional offers. To see the exact cost, you must visit the Your Perfect CV website directly or check your app store listing.

Most CV creation services in New Zealand offer monthly or annual plans ranging from NZD 10-30 per month, but Perfect Cv's rates may differ. Always check before subscribing to confirm you're comfortable with the cost.

Pricing comparison table

Common mistakes to avoid when cancelling

Mistakes that cost you money or access

Cancelling can feel stressful, especially if you're unsure where to find the right button. Many users make preventable errors that delay their cancellation or leave them paying for months longer than needed.

• Deleting the app without cancelling the subscription. Removing Perfect Cv from your phone does not cancel your subscription. You'll keep paying until you explicitly cancel through the website or app store. Stopee always recommends cancelling first, then deleting the app.
• Cancelling through the wrong platform. If you subscribed via Apple App Store, cancelling within the Perfect Cv app won't work. You must cancel in your Apple settings. The same applies to Google Play. Check your payment receipt to confirm where you subscribed.
• Not saving your CV before cancellation. Once your access expires, you may lose the ability to download your CV. Always export your work as a PDF or Word document while your subscription is still active.
• Ignoring the confirmation email. Some users cancel but don't check for the confirmation email. If you don't receive one within 24 hours, log back in to verify the cancellation went through. Silence doesn't mean success.
• Missing the 14-day refund window. If you're unhappy with the service, request your refund within 14 days of purchase. After day 14, you lose the automatic right to a refund. Mark your calendar and act quickly.
• Not keeping proof of cancellation. Screenshot your confirmation page and save the confirmation email. If Perfect Cv charges you again, this evidence proves you cancelled and strengthens your dispute claim with your bank.

What to do if perfect cv keeps charging you

Your next steps if cancellation fails

If you cancelled Perfect Cv but the company charged you again, you have clear options and legal backing.

1. Check your bank statement to confirm the charge. Look for the merchant name "BOLD LLC", "Your Perfect CV", or similar.
   • Note the exact date, amount, and transaction reference.
2. Log in to your Perfect Cv account to verify your subscription status shows "Cancelled" or "Inactive".
   • If the status shows "Active" or "Renewed", the cancellation didn't process-contact support immediately.
3. Contact Perfect Cv support with your cancellation confirmation and proof of the erroneous charge.
   • Request a full refund and ask for confirmation that your subscription is permanently cancelled.
4. If Perfect Cv doesn't respond within 10 business days, dispute the charge with your bank.
   • Explain that you cancelled the subscription, provide your cancellation proof, and ask your bank to reverse the charge as unauthorized.
5. Contact the Commerce Commission or Consumer NZ if the company refuses to refund you and your bank can't help.
   • Stopee can help you understand your options, and these organisations have power to take action against persistent breaches.

Cancellation checklist for perfect cv

Before you cancel

• Download or export your completed CV as a PDF or Word file.
• Take screenshots of any templates or work you want to remember.
• Check your payment receipt to confirm where you subscribed (website, Apple, or Google).
• Note your subscription start date so you can track if you're within the 14-day refund window.

During cancellation

• Log in to the correct platform (Perfect Cv website, Apple Settings, or Google Play).
• Navigate to subscription settings and find the "Cancel" option.
• Confirm cancellation when prompted and read the final message carefully.
• Take a screenshot of the confirmation page immediately.

After cancellation

• Check your email for a confirmation message within 24 hours.
• Log back in to your account and verify your subscription status shows "Cancelled".
• Keep your cancellation confirmation email and screenshot in a safe folder.
• Check your bank statement 2-3 days later to confirm no further charges appear.
• If charged again, dispute the charge with your bank within 60 days.

How stopee can help you cancel

Why stopee exists

Cancelling online subscriptions should be simple, but many companies make it deliberately hard. Stopee exists to cut through the confusion and empower you to cancel with confidence. We've helped thousands of consumers cancel services, claim refunds, and stand up to companies that won't listen.

Whether you're stuck in a billing loop, can't find the cancel button, or Perfect Cv is refusing to refund you, Stopee provides step-by-step guidance and escalation strategies. We know the law, we know the tricks, and we know how to help you win.

Visit Stopee at stopee.com to find guides for cancelling hundreds of services, from streaming platforms to fitness apps to professional software. If Perfect Cv is just one subscription you're trying to quit, Stopee has already helped thousands of consumers cancel and reclaim control of their money and time.

Contact details for perfect cv and escalation

Where to reach perfect cv

Perfect Cv operates under BOLD LLC, a Puerto Rico-based company. There is no published New Zealand office address. You can only contact the company through:

• The Your Perfect CV website contact form or in-app help section.
• Email support (address available in the app or website footer).
• Your app store support if you subscribed via Apple or Google.

If perfect cv doesn't respond

If the company ignores your cancellation request or refund claim, escalate to:

• Your bank or credit card company: Dispute the charge as unauthorized or incorrect billing.
• Consumer NZ: Free advice on consumer rights and help resolving disputes. Visit consumer.org.nz or call 0800 943 600.
• Commerce Commission: Report misleading conduct or breaches of fair trading laws. Visit comcom.govt.nz.
• Apple or Google: If you subscribed through their app stores, report fraudulent or incorrect billing directly to them.

Stopee recommends keeping detailed records of every email, cancellation attempt, and proof of payment. These documents are your strongest tool if you need to escalate to Consumer NZ or your bank. You have rights under New Zealand law, and Stopee is here to remind you of them.

Final word

Cancelling Perfect Cv takes just a few minutes if you follow the right steps. Whether you cancel via the website, Apple, or Google, keep your confirmation proof and watch for unexpected charges. Remember: you have 14 days to claim a full refund under Perfect Cv's satisfaction policy, and you have legal rights under the Consumer Guarantees Act if the service fails you.

Stopee has helped thousands of consumers cancel subscriptions and claim refunds they deserved. If you're stuck or Perfect Cv won't co-operate, visit stopee.com for more guides, escalation strategies, and support. Your money is yours to control.