Manage Speechify

How to cancel speechify and reclaim your reading time

What speechify is and why you might want to cancel

Speechify is a text-to-speech application that reads written content aloud using artificial intelligence voices. The service converts articles, PDFs, documents and web pages into spoken audio, letting you listen while commuting, exercising or working.

The Premium plan unlocks over 200 high-quality voices across 60+ languages, offline MP3 export, faster playback speeds and AI-powered summarisation tools. Many New Zealand users subscribe expecting quick access to accessibility features or productivity gains, only to find the service doesn't fit their workflow or budget.

Whether you've changed your mind about the subscription cost, found a better alternative, or simply don't use the app anymore, cancelling Speechify is straightforward once you know where to go. At Stopee, we help thousands of New Zealand consumers navigate subscription cancellations every month, and we're here to walk you through this one step by step.

Common reasons to cancel speechify

You might be cancelling because you've discovered you prefer reading physical books, the voice quality doesn't meet your needs, or the monthly or annual cost no longer justifies your usage. Others cancel after realising they were charged through the wrong account, or they've downgraded to free features while testing an alternative service. Whatever your reason, you deserve a smooth exit.

Speechify pricing and plans in new zealand

Understanding your current plan helps you confirm what you're cancelling and whether you're entitled to any refund.

Speechify displays prices in USD on their website. If you subscribed via the Apple App Store or Google Play Store, you may have been charged in NZD at the point of purchase, with the exact amount varying by exchange rate and applicable tax. Check your bank statement or app store receipt to confirm your actual billing amount.

Why the pricing matters for cancellation

Your billing cycle (monthly versus annual) affects when your cancellation takes effect and whether you can claim any refund. Annual subscribers who have used the service minimally within the first 7 days may have a stronger refund case than monthly subscribers, as we'll cover below.

How to cancel speechify: step by step

Speechify subscriptions can be managed in three ways depending on where you purchased them. Identify your purchase method first, then follow the correct cancellation path.

Cancel speechify directly through their website

If you signed up at app.speechify.com and pay Speechify directly (not through an app store), use this method.

1. Go to app.speechify.com in your web browser and log in with your email and password.
   • Pro tip: If you've forgotten your password, click "Forgot password?" and follow the reset email sent to your inbox.
2. Click your account icon or profile menu, usually in the top-right corner of the screen.
   • Look for options labelled "Settings", "Account", or your email address.
3. Select "Settings" or "Account settings" from the dropdown menu.
4. Scroll down to find the "Subscription" or "Billing" section.
5. Click "Cancel subscription" or "Manage subscription".
   • Speechify may ask you why you're cancelling; answering honestly helps them improve, but your response won't prevent the cancellation.
6. Confirm your cancellation by clicking "Yes, cancel my subscription" or similar confirmation button.
   • Warning: This action is immediate. You won't be re-billed, but you'll retain access until the end of your current billing period.
7. Check your email for a cancellation confirmation from Speechify within minutes.
   • Save this email as proof of cancellation for your records.

Cancel speechify via apple app store (iOS)

If you subscribed through the Apple App Store on your iPhone or iPad, Apple handles your subscription, not Speechify directly.

1. Open the App Store app on your iOS device (iPhone or iPad).
   • Do not open the Speechify app itself; you must use the App Store app.
2. Tap your profile picture or icon in the top-right corner.
3. Select "Subscriptions" from the menu.
4. Find "Speechify" in your active subscriptions list and tap it.
5. Tap "Cancel subscription" or "Cancel free trial" (depending on your status).
   • Pro tip: If you see "Edit subscription" instead, tap that first to adjust your plan before cancelling.
6. Follow the on-screen prompts to confirm cancellation.
   • Apple will ask if you want to provide feedback; this is optional.
7. You'll see confirmation that your subscription ends on a specific date (your renewal date).
   • Warning: You'll lose access to Premium features on that date. Your free account will remain active.

Important: Speechify cannot cancel Apple App Store subscriptions on your behalf. You must do this through Apple's system yourself.

Cancel speechify via google play store (Android)

If you subscribed through Google Play on an Android phone or tablet, Google manages your subscription.

1. Open Google Play Store on your Android device.
   • Tap your profile icon in the top-right corner.
2. Select "Manage subscriptions" from the menu.
3. Tap "Speechify" from your active subscriptions.
4. Tap "Cancel subscription".
5. Select your cancellation reason from the options provided (optional but helpful feedback).
   • Pro tip: If you've identified a specific issue, choosing the relevant reason helps Google and Speechify understand user pain points.
6. Tap "Cancel subscription" again to confirm.
   • Google will show you your final access date (the last day of your billing cycle).
7. Check your Gmail inbox for a cancellation confirmation email from Google Play.
   • This confirms your subscription has ended and your payment method won't be charged again.

Like Apple, Google Play subscriptions are managed entirely by Google. Speechify has no ability to cancel them, even if you ask customer support.

What happens immediately after you cancel

Cancelling Speechify doesn't mean you lose access the moment you hit the button. Understanding your access timeline helps you plan alternatives.

Your access and features after cancellation

Once you cancel, you keep your Premium features until the end of your current billing cycle. If your renewal date is 15 March and you cancel on 5 March, you still have Premium access until 15 March at midnight. After that date, your account automatically downgrades to the free plan.

On the free plan, you can still use Speechify to read documents and articles, but you'll face limits: fewer voice options, slower playback speeds, and watermarks on exported MP3 files. Your account data and any saved bookmarks remain in your account according to Speechify's data retention policies.

Your billing after cancellation

Speechify will not charge you again after your subscription ends. Your payment method is disconnected from your account, and you'll receive no further invoices. If you were on a monthly plan, you stop paying next month. If you were on annual billing, you don't pay again next year.

Will you get a refund from speechify?

Refunds are the most confusing part of any cancellation, and Speechify's refund policy is narrower than many competitors. Here's exactly what you can expect.

Speechify's refund policy for direct web purchases

Speechify offers limited refunds under specific circumstances. Within 7 days of your subscription start date, Speechify may refund your payment if:

• Your account was compromised (fraudulent use or account takeover).
• You were double-charged or charged in error.
• You subscribed for an annual plan and have used fewer than 500 HD words.

Monthly, quarterly, discounted bundle, or lifetime plans purchased directly from Speechify are generally non-refundable once the 7-day window closes.

Annual plans may qualify for a refund if your usage is minimal (under 500 HD words), even within the 7-day window. However, Speechify requires you to provide evidence of this low usage, such as account screenshots or usage reports.

Refunds for app store and google play purchases

If you subscribed through Apple App Store or Google Play, neither Apple nor Google will process refunds through Speechify. You must request refunds directly from the app store itself.

Apple typically allows refund requests within 14 days of purchase; Google Play allows up to 48 hours. Contact Apple Support or Google Play Support with your receipt, explain your reason (faulty service, unwanted charge, or accidental purchase), and submit your refund request. The app store decides whether to approve it.

Your consumer rights under new zealand law

New Zealand's Consumer Guarantees Act (1993) gives you strong protections that may override Speechify's strict refund policy. If Speechify fails to deliver the service as advertised, is of poor quality, or doesn't match the description you were shown at purchase, you can claim a remedy even after the company's 7-day refund window closes.

For example, if Speechify's text-to-speech voice quality is significantly worse than described, the app crashes repeatedly, or scanning doesn't work properly, you have grounds to request a refund or compensation under the Consumer Guarantees Act. You'll need to document the problem (screenshots, error messages, dates when the issue occurred) and contact Speechify's support team first to give them a chance to fix it.

If Speechify refuses to help or can't resolve the issue, you can escalate to the Commerce Commission (comcom.govt.nz) or seek advice from Citizens Advice Bureau. These authorities can pressure the company to honor your consumer rights.

Common mistakes to avoid when cancelling

Many New Zealand users cancel successfully, but a few stumble by overlooking simple details. Here are the traps to sidestep.

Mistaking "pause" for "cancel"

Some apps let you pause a subscription for a month or two without cancelling permanently. Speechify does not offer a pause feature. If you see an option to "pause" or "skip next billing", that's not a real pause; it's usually a refund or a temporary downgrade to free. Confirm you're clicking "Cancel subscription", not any other option.

Cancelling through the wrong platform

The biggest mistake happens here: users who subscribed via the Apple App Store try to cancel through Speechify's website, then believe they've cancelled when they haven't. You'll be charged again when your renewal date arrives.

Before you start, log into the platform where you originally subscribed (check your receipt or bank statement to see whether it says "Speechify Inc.", "Apple Inc.", or "Google LLC"). Only that platform can actually cancel your subscription.

Not saving your cancellation confirmation

After you cancel, you'll receive a confirmation email. Save it or screenshot it immediately. If Speechify charges you again by mistake, this email is your proof that you cancelled in good faith and can form the basis of a refund claim or dispute with your bank.

Forgetting to check your free account settings

Once your Premium subscription ends, you downgrade to a free account. Some users are surprised to find that free features feel limited compared to what they remembered. Log into your free Speechify account in the days after cancellation to confirm what features remain and plan your next move (switching to another app or staying on free).

Tips to confirm your cancellation was successful

Stopee recommends double-checking your work to avoid unwanted charges. Here's your cancellation checklist.

Contact information and escalation

If you encounter problems during cancellation or believe you've been incorrectly charged, Stopee can help point you toward the right support channel.

Reaching speechify support

Speechify operates from the United States and Israel, not from a New Zealand office. You cannot phone them directly, but you can email support or use their in-app contact form.

Visit support.speechify.com or look for a "Contact us" or "Help" link within the Speechify app to submit your cancellation issue. Be clear about what you've tried, which platform you subscribed through, and what you need (confirmation of cancellation, refund request, or billing issue). Response times vary from 24 to 72 hours.

Escalation in new zealand

If Speechify doesn't respond or refuses to honour your consumer rights, you have recourse in New Zealand:

• Commerce Commission (comcom.govt.nz): File a complaint if you believe Speechify has breached the Consumer Guarantees Act or engaged in unfair trading practices.
• Citizens Advice Bureau (cab.org.nz): Get free advice on your consumer rights and next steps before filing a formal complaint.
• Your bank or payment provider: Dispute any charges you believe are unauthorised or incorrect through your bank's dispute process (sometimes called a chargeback or reversal).

Moving forward after cancellation

Cancelling Speechify is just one step. Many users are curious about alternatives that might serve them better.

If you enjoyed the text-to-speech concept but want different features, consider trying Natural Reader, Audible (for books), Apple Books (with built-in read-aloud), or even YouTube's automatic captions with audio playback. Each service has its own pricing, voice quality, and strengths-test the free version before committing to a new subscription.

Stopee has helped thousands of New Zealand consumers cancel unwanted subscriptions, avoid hidden fees, and understand their consumer rights. If you're planning to cancel any other recurring charges, Stopee.com is your go-to resource for step-by-step guides, platform-specific advice, and refund eligibility checks. You're not alone in this process, and you deserve clarity, respect, and a smooth exit.