Manage Tradingview

How to cancel tradingview in new zealand and reclaim your money

Understanding tradingview and why you might want to cancel

Tradingview is a web-based and mobile charting platform designed for traders and investors who need real-time market data, technical analysis tools, and community features. The service operates across desktop browsers, the Apple App Store, and Google Play, with three main subscription tiers: Essential, Plus, and Premium.

You might be using Tradingview to monitor watchlists, set price alerts, or analyse charts with advanced indicators. However, subscription costs add up quickly, especially if your trading patterns have changed or you've found alternative tools that better suit your needs. At Stopee, we help thousands of New Zealand consumers navigate cancellations with confidence, and Tradingview cancellations are no exception.

What you get with each tradingview plan

The Essential plan gives you access to 2 charts, 5 indicators, and 20 alerts with an ad-free interface. Plus upgrades you to 4 charts, 10 indicators, and 40 alerts. Premium unlocks unlimited charts, indicators, and alerts, plus advanced drawing tools and priority support.

Each tier is available on a monthly or annual billing cycle, with annual plans offering a discount if you commit for 12 months upfront. The catch: auto-renewal means your card gets charged automatically unless you actively cancel before the next billing date.

Why cancellation matters in new zealand

Under New Zealand's Consumer Guarantees Act 1993, you have rights around unfair contract terms, misleading conduct, and service quality. However, Tradingview operates globally, and its refund policies are strict. Understanding your cancellation options and your legal position protects you from unwanted charges and helps you recover money if things go wrong.

How to cancel tradingview via the website

If you subscribed directly through tradingview.com, you cancel through the same platform using your account settings. This is the most straightforward path and takes just a few minutes.

1. Open your web browser and go to tradingview.com.
2. Sign in with your email and password.
3. Click on your profile icon or avatar in the top-right corner.
4. Select Settings from the dropdown menu.
5. Navigate to Billing in the left sidebar.
6. Click Subscriptions.
7. Locate your active subscription and click Cancel subscription.
8. Confirm the cancellation when prompted.

Pro tip: Cancellation takes effect immediately, but you keep access to your paid features until the end of your current billing period. For example, if you cancel on 15 February and your next renewal is 28 February, you retain full features until 28 February.

Warning: You must cancel at least 24 hours before your next billing date to avoid being charged again. Mark the renewal date in your calendar so you don't miss this window.

What happens to your account after web cancellation

Your Tradingview account remains active and your saved charts, watchlists, and indicators stay in place. Once your paid period ends, you automatically revert to the free tier with limited features. You can still log in and access public content, but premium features like multiple charts and custom alerts become unavailable.

How to cancel tradingview via apple app store

If you subscribed through the Apple App Store on an iPhone or iPad, you must cancel through Apple's subscription settings, not through Tradingview itself. Apple manages the billing, and Tradingview cannot process cancellations on its behalf.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
3. Select Subscriptions.
4. Find and tap Tradingview.
5. Tap Cancel Subscription.
6. Confirm when prompted by tapping Confirm Cancel.

Pro tip: You can also manage this through the App Store app: tap your profile icon, select Subscriptions, find Tradingview, and tap Cancel.

Warning: If you're on a free trial, cancelling stops the trial and prevents the first charge. You must cancel at least 24 hours before the trial ends to avoid being billed. If you're mid-subscription, cancellation takes effect at the end of your current billing period.

What happens to your account after app store cancellation

Your Tradingview account and all data remain safe. The app itself continues to work but with free-tier restrictions once your paid access expires. You can resubscribe at any time by returning to the App Store subscription settings.

How to cancel tradingview via google play

Google Play subscriptions are managed separately from Tradingview's website, so cancellation happens in the Google Play Store app or online. Google also lets you pause subscriptions temporarily instead of cancelling outright, which is useful if you need a break without losing your paid features.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select Payments and subscriptions.
4. Tap Subscriptions.
5. Find and tap Tradingview.
6. Tap Cancel subscription (or Pause subscription if you want a temporary break).
7. Follow the prompts to confirm.

Pro tip: Pausing a subscription freezes charges for up to three months without cancelling outright. This is ideal if you're uncertain about whether you want to cancel permanently. You can resume anytime before the pause period ends.

Warning: Like the App Store, you must cancel at least 24 hours before your renewal date. Google Play gives you clear messaging about when your subscription will end, so check the confirmation screen carefully.

Tradingview pricing in new zealand

Knowing what you're paying helps you decide whether the cost is worth your trading activity. Below is the current pricing across subscription tiers and billing periods on the Apple App Store, with NZD (New Zealand dollars).

The annual plans offer a 1-month discount when you pay upfront. However, annual auto-renewals lock you in for another 12 months unless you cancel within 14 days of the renewal charge. This is where many New Zealand users run into trouble.

Refunds and your rights as a new zealand consumer

Tradingview's refund policy is strict, but New Zealand consumer law provides important protections. Understanding both helps you recover money if charges are unfair or the service is deficient.

Tradingview's refund policy

Monthly payments are non-refundable under any circumstances, even if you cancel immediately after purchasing. However, annual and 2-year plan renewals may be refunded if you request a refund within 14 calendar days of the charge. This 14-day window applies to renewals only, not to your initial purchase.

If you subscribed via Apple App Store or Google Play, Tradingview cannot process refunds for you. Instead, you must request a refund directly from Apple or Google under their in-app purchase policies. Both companies allow refund requests within 14-90 days depending on the circumstances and your account history.

• Apple App Store refunds: Go to your Apple ID settings, find the transaction, and request a refund through your purchase history.
• Google Play refunds: Open the Google Play Store, go to your account settings, find the transaction, and submit a refund request within the eligible period.

Your consumer rights under new zealand law

The Consumer Guarantees Act 1993 protects you in several key areas. If Tradingview's marketing was misleading-for example, if the service quality doesn't match the description-you may have grounds to claim a refund or compensation.

Additionally, the Fair Trading Act 1986 prohibits misleading or deceptive conduct. If Tradingview engaged in unfair contract terms, hid the auto-renewal clearly, or made false claims about features, you can escalate the issue to the Commerce Commission or seek a remedy in the District Court.

At Stopee, we recommend documenting everything: screenshots of charges, confirmation emails, and any communications with Tradingview support. This evidence strengthens your position if you need to escalate to a consumer authority.

Pro tip: If Tradingview refuses a legitimate refund request, contact the Commerce Commission's Consumer Advice team (0800 943 600) or file a complaint at consumercomplaints.nz. They can investigate unfair trading practices and help you recover funds.

What happens after you cancel tradingview

Cancellation can feel anticlimactic because nothing dramatic happens immediately. Your paid features remain active until the end of your billing cycle, and your account stays safe with all your saved work intact. Here's what to expect in the days and weeks ahead.

During your remaining paid period

You retain full access to all features included in your plan. Charts, indicators, alerts, and ad-free browsing continue to work exactly as before. Your watchlists and saved analysis remain editable and fully functional. You can still use all drawing tools and access the community features.

After your paid period ends

Once your billing cycle completes, Tradingview automatically downgrades your account to the free tier. You lose the ability to create multiple charts-the free tier allows only one chart at a time. Your 5 or more custom indicators revert to the 3 available in the free tier. Price alerts drop from 20-unlimited down to just 2 alerts.

Saved charts and watchlists remain on your account indefinitely, but you cannot edit them with premium tools once you lose paid access. You can still view and analyse them with free-tier indicators, but any custom analysis or automation features disappear.

Reactivating a cancelled subscription

If you change your mind, you can resubscribe anytime. Simply go back to your settings, select your preferred plan, and restart your subscription. Tradingview may offer a discount on reactivation, especially if you've been cancelled for a few months. There's no penalty or waiting period for restarting.

Common mistakes to avoid when cancelling tradingview

Cancellation can go wrong in surprising ways, and most mistakes happen because the process is split across different platforms. Here are the traps that catch New Zealand users regularly.

Mistake 1: cancelling on one platform but remaining subscribed on another

Many traders use Tradingview on both desktop and mobile. If you have subscriptions on the website and the Apple App Store, cancelling one does not cancel the other. You must separately cancel each subscription. For example, you might cancel on tradingview.com but remain auto-billed via Apple, leading to unexpected charges.

Solution: Check all three subscription sources: tradingview.com (website), Apple App Store (Settings > Subscriptions), and Google Play (if you use Android). Confirm each is cancelled individually.

Mistake 2: missing the 24-hour cancellation window

Tradingview charges you if you don't cancel at least 24 hours before the next billing date. Many users assume they can cancel on the day the charge occurs. By then, it's too late-the payment has already processed, and you've triggered a new billing cycle.

Solution: Find your renewal date now and set a phone reminder for three days before. This gives you a buffer in case you forget. Most subscription management apps (like Stopee) track renewal dates automatically, reducing the risk.

Mistake 3: confusing access with cancellation

After you cancel, you keep using Tradingview until your paid period ends. Many users believe this means the cancellation "didn't work" and try to cancel again. Stopee advises confirming the cancellation once through the email confirmation you receive-that's your proof.

Solution: Save the cancellation confirmation email. It shows the date cancellation takes effect and your final access date.

Mistake 4: not requesting an app store refund promptly

If you're charged via Apple or Google and want a refund, you have a limited window: Apple allows 14-90 days depending on your account history, and Google similarly limits refund windows. Delaying your refund request past this window makes recovery much harder.

Solution: Request a refund from Apple or Google within 7 days of the charge if possible. The sooner you act, the higher your approval odds.

Cancellation checklist for tradingview

Use this checklist to ensure your cancellation is complete and your account is secure.

• Identify which platform(s) you subscribed through: tradingview.com, Apple App Store, or Google Play.
• Log in and locate your active subscription on that platform.
• Click the cancellation button and confirm the action.
• Save the cancellation confirmation email or screenshot.
• Check all three platforms (website, Apple, Google) to confirm no other active subscriptions exist.
• Mark your renewal date in your phone calendar as a safety reminder.
• Verify the cancellation again 48 hours later by checking your account status.
• If you want a refund, submit a request within 14 days to Tradingview (annual plan) or to Apple/Google (in-app purchases) immediately.

Should you cancel tradingview or keep it

Deciding whether to cancel depends on your trading frequency, budget, and available alternatives. Here's a quick comparison to help you decide.

If you're uncertain, pause your subscription via Google Play (if available) instead of cancelling. This freezes charges while you evaluate whether you actually use the premium features. After 30-60 days, you'll know whether to cancel or reactivate.

How stopee helps you cancel with confidence

Tradingview cancellations often involve multiple platforms and tight deadlines. Stopee has helped thousands of New Zealand consumers navigate subscription cancellations-from charting platforms like Tradingview to streaming services, fitness apps, and financial tools. We provide step-by-step guidance, track your renewal dates, and escalate issues to consumer authorities if companies refuse to honour refunds.

At Stopee, we track which companies engage in dark patterns around cancellation. We know that some services hide the cancellation button, others make you call instead of clicking, and many rely on you forgetting the 24-hour window. Armed with this knowledge, you can cancel Tradingview cleanly and recover funds if something goes wrong.

Use Stopee to stay on top of all your subscriptions, set renewal reminders, and file refund disputes when necessary. Our consumer advocates understand New Zealand law and help you reference the Consumer Guarantees Act or Fair Trading Act when negotiating with companies.

Contact and escalation information

Tradingview does not maintain a physical mailing address in New Zealand for cancellation disputes. The company operates globally with corporate offices in the United States and other countries. For general support, you can contact Tradingview through their website support portal, but this route is slow for urgent refund requests.

If Tradingview refuses to process a refund or ignores your cancellation request, escalate to the Commerce Commission in New Zealand:

• Commerce Commission Consumer Advice Line: 0800 943 600 (free, 9 AM to 5 PM weekdays)
• Online complaint portal: consumercomplaints.nz
• Email: consumeraffairs@comcom.govt.nz

The Commerce Commission investigates unfair trading practices, misleading billing, and breaches of the Fair Trading Act. They can compel Tradingview to refund you if the company engaged in deceptive conduct, such as hiding the auto-renewal clause or burying the cancellation button.

For disputes involving app store charges, also contact Apple Support or Google Play Support directly. Both companies maintain consumer dispute processes and frequently approve refunds for accidental charges or misleading subscriptions.

Stopee has helped thousands of consumers cancel subscriptions they no longer need and recover funds from companies that overstepped their rights. Whether you're cancelling Tradingview today or managing a portfolio of recurring charges, Stopee empowers you to take control. Visit Stopee today to simplify your cancellations and protect your budget.