Manage Think Iq Academy

How to cancel think iq academy and stop recurring charges in the philippines

What think iq academy is and why filipinos sign up

Think Iq Academy is an online education platform that combines IQ testing with study materials and personalized learning content. The service operates on a subscription model, meaning you get access to practice tests, study guides, and certificates through a recurring monthly charge rather than a one-time purchase.

In the Philippines, many users sign up thinking they are buying a single test result or certificate. The reality is different. Think Iq Academy charges you monthly until you actively cancel, even if you only needed the test once. The confusion happens because the platform offers a low-cost entry point (sometimes a 7-day trial at around ₱55) followed by a recurring subscription at ₱1,649 or higher per month.

How the service works and what you get

When you create an account, Think Iq Academy gives you access to its dashboard. From there, you can take IQ tests, download certificates, access practice materials, and retake assessments as many times as you want during your subscription period. The service promises 24/7 support through email at support@thinkiqacademy.com, though response times from overseas can vary.

The platform does not have a confirmed local office in the Philippines or Tagalog-language support. Billing appears in foreign currency (usually USD) and your bank converts it to pesos. This creates confusion later when you try to dispute charges or cancel, because the amount on your statement may not match what you saw at checkout.

Why people usually want to cancel

Most Filipinos reach out to cancel because they did not realize the subscription was recurring. Others sign up for a trial, use it once, and then discover that monthly charges continue without a clear cancellation option. Some users find the certificate or test result is not what they expected, or they discover the monthly fee is too high for their budget.

At Stopee, we have seen thousands of Filipinos trapped in subscriptions they thought were one-time purchases. The good news is that cancellation is possible, and Philippine consumer law gives you leverage if the company refuses a refund.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when you buy services online. This law requires companies to be clear about pricing, billing cycles, and cancellation terms before you pay. If Think Iq Academy did not clearly disclose that the subscription was recurring, you may have a right to a refund.

Key protections that apply to think iq academy

Under the Consumer Act, the company must provide truthful information about the service before you agree to pay. If you can prove that the trial-to-subscription transition was unclear, buried in small print, or misleading, you have grounds to dispute the charge. Additionally, if Think Iq Academy fails to respond to your cancellation request within a reasonable timeframe, that is also a violation.

You also have the right to cancel within 14 days of purchase under certain conditions, especially if the service did not match what was advertised. If the company refuses to cancel your subscription, the Department of Trade and Industry (DTI) in the Philippines can investigate your complaint.

How stopee can help you enforce your rights

At Stopee, we help Filipino consumers document their cancellation requests and track company responses. If Think Iq Academy ignores your cancellation or continues charging after you cancel, Stopee provides templates and guidance on filing a complaint with the DTI. Having a third-party record of your cancellation attempt strengthens your case considerably.

Think iq academy pricing and what you are actually paying for

Pricing for Think Iq Academy varies depending on the offer shown at your checkout. Below is what we found from verified user reports and the platform's publicly listed rates.

Why the pricing is confusing and what stopee recommends

Think Iq Academy shows different prices to different users, and the conversion rate from USD to PHP fluctuates. Before you pay anything, take a screenshot of the exact offer, the price in pesos, and the renewal date. Save this proof to your phone or computer. If a dispute arises later, this screenshot is your only proof of what you agreed to pay.

The platform's refund policy also contains a trap. Once you access, download, or view your final test results, that counts as "completion" and blocks you from getting a refund. This means you cannot test the service and then ask for your money back. Many users do not read this carefully, download their certificate immediately, and then realize they cannot refund.

Pro tip: If you sign up for the trial, do not download anything or view final results until you have decided to keep the subscription. If you want to cancel, do it before accessing the final results. Stopee recommends this approach because it preserves your refund rights under both the platform's terms and Philippine consumer law.

How to cancel think iq academy step-by-step

Cancellation through your account dashboard is the fastest method and gives you a digital receipt of your request.

Cancel through your online dashboard

Log in to your Think Iq Academy account and follow these steps.

1. Go to thinkiqacademy.com and enter your email and password to log in.
2. Click on your profile icon or menu in the top-right corner of the dashboard.
3. Select "My Account" or "Account Settings" from the dropdown menu.
   • If you do not see this option, look for "Subscription" or "Billing" instead.
4. Scroll down to the "Subscription" or "Plan" section.
5. Look for a button that says "Cancel Subscription" or "Manage Subscription." Click it.
   • Warning: Some platforms hide the cancel button behind a "Manage" button first. Do not give up if you do not see "Cancel" immediately.
6. Read any retention offers (discounts or pauses). You can accept or decline these.
   • Pro tip: If you want to cancel completely, select "I want to cancel" rather than "pause" or "downgrade."
7. Confirm your cancellation. The platform will ask why you are cancelling. Answer truthfully so the company understands where they are losing customers.
8. Screenshot the confirmation page showing your cancellation was processed. This is your proof.
   • Note the date, time, and any confirmation number displayed.
9. Check your email (including spam and promotions folders) for a cancellation confirmation email from support@thinkiqacademy.com.
   • If you do not receive a confirmation email within 24 hours, send an email to support@thinkiqacademy.com with your screenshot attached, asking for written confirmation that your subscription has been cancelled.

Cancel by emailing support directly

If you cannot find the cancel button in your dashboard or if the website is having technical issues, email Think Iq Academy's support team directly.

1. Open your email client and compose a new message to support@thinkiqacademy.com.
2. Use this subject line: "Cancellation Request for [Your Email Address]"
3. In the email body, include:
   • Your full name
   • The email address tied to your Think Iq Academy account
   • Your account creation date (if you remember it)
   • Your current subscription plan and monthly charge amount
   • The phrase: "I request immediate cancellation of my subscription effective today. Please confirm this cancellation in writing within 24 hours."
   • A screenshot of your last charge or billing page
4. Send the email and keep a copy for your records.
5. Wait for a response. Think Iq Academy claims 24/7 support, but responses from overseas can take 24-48 hours.
   • Warning: If you do not receive a response within 48 hours, send a follow-up email.
6. When they respond, they should confirm your cancellation in writing. Save this email.

What to do if think iq academy does not respond or refuses to cancel

If the company ignores your cancellation request or claims they cannot process it, Stopee recommends escalating to your bank or payment provider.

1. Contact your credit card company, debit card provider, or digital wallet (GCash, Maya, etc.) and inform them that you have requested cancellation but the company is not responding.
2. Ask your bank to reverse any charges that came after your cancellation request date. Provide them with your screenshot and email proof.
3. File a complaint with the Department of Trade and Industry (DTI) online at www.dti.gov.ph or visit your local DTI office.
4. In your DTI complaint, reference the Consumer Act of the Philippines and explain that Think Iq Academy failed to honor your cancellation request.

When to expect your refund and what happens after cancellation

Think Iq Academy's refund timeline depends on when you cancel and what you have accessed.

Refund eligibility and timing

If you cancel within 7 days of your initial charge, before accessing or downloading any final test results, you should qualify for a full refund. The company should process this within 5-10 business days. Your bank may take an additional 3-5 business days to credit the money back to your card.

If you cancel after accessing final results or downloading certificates, the refund becomes harder to obtain. Think Iq Academy's terms state that completion blocks refunds. However, under Philippine consumer law, if the service was not clearly advertised as a monthly subscription, you may still have a case for a partial refund.

Pro tip: Keep track of the exact date you cancelled and the dates you accessed any materials. If you need to dispute a charge later, these dates prove your timeline. At Stopee, we recommend sending a follow-up email 10 days after your cancellation request asking for a refund status update.

What happens to your account after you cancel

After cancellation, your access to Think Iq Academy should stop at the end of your current billing cycle. Some platforms end access immediately; others allow you to use the service until your paid month expires. Log in a few days after cancellation to confirm that your dashboard no longer shows an active subscription.

Your certificates and test records may disappear from the platform after cancellation. Download everything you need before you submit your cancellation request. Think Iq Academy's terms do not guarantee data retention after you cancel, so assume your files will be deleted.

You will no longer receive emails from Think Iq Academy marketing new features or subscription offers. If you keep getting charged after cancellation, that is a billing error and grounds for a dispute with your bank.

Common mistakes people make when cancelling think iq academy

Cancelling a subscription should be simple, but small errors can leave you paying for months longer than expected. Stopee has identified the most common mistakes Filipino users make.

Mistake one: cancelling without saving proof

Many users click "cancel" on the website and assume the job is done. They do not take a screenshot, do not save the confirmation email, and do not follow up. When they get charged the next month, they have no proof they ever requested cancellation.

Always screenshot every step. Save confirmation emails. Write down the date and time you cancelled. This proof protects you if a dispute arises and helps Stopee advocate on your behalf if needed.

Mistake two: accessing final results before deciding to keep the service

The moment you download your IQ test result or view the final certificate, Think Iq Academy's system marks your account as "completed." This blocks you from refunding. Many users do not realize this until they try to get their money back.

Before you download anything, decide whether you want to keep the subscription for a full month. If you only want the test result and then cancel, wait until you have submitted your cancellation request before downloading. Stopee recommends this sequence because it maximizes your refund eligibility.

Mistake three: assuming the cancellation went through without verifying

You cancel through the dashboard, and the page disappears. Did it work? You will not know until you check your email for confirmation or log back in and verify the subscription is gone. Some platforms have bugs that prevent cancellation from going through, and you will keep getting charged.

Always verify cancellation within 24 hours by logging back in and checking your billing page. If it still shows an active subscription, send the email to support@thinkiqacademy.com immediately. Stopee recommends setting a phone reminder to check this the next day.

Mistake four: not following up after 48 hours of silence

You send an email to support@thinkiqacademy.com requesting cancellation. Two days pass with no response. Many users assume the company received it and processed it. The reality is that overseas companies sometimes miss emails or deprioritize cancellation requests.

If you do not hear back within 48 hours, send a follow-up email with the subject "Second Cancellation Request" and tag your bank or payment provider if you have already escalated. Stopee has helped thousands of consumers cancel subscriptions by being persistent and documenting every attempt.

Cancellation checklist for think iq academy

Use this checklist to make sure you have covered every step and protected yourself against ongoing charges.

Should you keep or cancel your think iq academy subscription

Deciding whether to keep a subscription depends on your budget and how much you use the service.

Keep your subscription if

You are actively taking multiple IQ tests or practice exams each month. Think Iq Academy charges between ₱545 and ₱1,649 per month depending on your plan. If you use the platform at least three times per week, that works out to less than ₱50 per session, which some Filipino users consider fair for test access.

You are preparing for a specific exam or job application that requires an official IQ certificate. Many employers in the Philippines ask for certified IQ scores. If this is your situation, keep the subscription for the duration of your job search, then cancel immediately after you submit your application.

Cancel your subscription if

You signed up for the trial and took one test, and you do not plan to take another. The monthly fee is not worth it for a single-use service. Cancel immediately to avoid being charged for a full month you will not use.

You found a cheaper alternative or discovered the certificates are not recognized by your employer or school. Some users discover the hard way that Think Iq Academy's certificate does not hold the weight they expected. If that is your situation, Stopee recommends cancelling and switching to a platform that meets your needs.

The monthly charge is straining your budget. Your money is yours to spend wisely. If ₱545 to ₱1,649 per month is more than you can afford, there is no shame in cancelling. Your financial stability comes first.

Contact think iq academy's cancellation address and support details

If you need to reach Think Iq Academy directly, here are the official contact methods.

The company does not maintain a physical office in the Philippines, so email is your best option. When you email support@thinkiqacademy.com, include your full name, account email, and a clear statement that you want to cancel. Keep your email formal and professional. Stopee recommends saving a copy of every email you send to support so you have a paper trail if a dispute arises later.

If Think Iq Academy stops responding or refuses to cancel, your next step is contacting your bank to reverse the charges. After that, file a complaint with the Department of Trade and Industry at www.dti.gov.ph. This official complaint creates a record that Stopee can help you reference in future disputes.

How stopee helps filipino consumers cancel subscriptions like think iq academy

Cancelling a subscription should not require this much effort, but many companies make the process deliberately difficult. At Stopee, we have seen this pattern thousands of times, and we built our platform to help Filipino consumers fight back.

Stopee provides step-by-step cancellation guides for dozens of overseas services. We track which companies ignore cancellation requests, which ones have hidden cancel buttons, and which ones refuse refunds without justification. We also provide email templates and escalation strategies that work.

If you get stuck cancelling Think Iq Academy or any other service, Stopee connects you with resources, templates, and real consumer experiences from people who have already cancelled. We have helped thousands of consumers cancel recurring charges, recover refunds, and file successful complaints with the DTI and their banks.

Visit Stopee today to find guides for every major subscription service operating in the Philippines. Whether you are cancelling Think Iq Academy, an international fitness app, or a streaming service, Stopee has the practical, step-by-step advice you need to stop paying and take control of your money.