Manage Gladtimes

How to cancel gladtimes and stop the charges

What gladtimes actually is and why you might want to leave

Gladtimes positions itself as a subscription wellness platform offering mindfulness sessions, creative workshops, and social activities designed to lift your mood and reshape your daily routine. On the surface, it sounds appealing, but here is the reality: public information about the service is sparse, cancellation steps are buried or missing entirely, and Filipino users frequently report surprise charges weeks after they thought they cancelled.

You deserve clarity before you commit a single peso to any subscription, and you deserve an exit strategy that actually works. That is exactly what Stopee focuses on, and that is what we cover in this guide.

The service breakdown

Gladtimes operates as a recurring monthly subscription at approximately 9.99 USD (roughly ₱550-600 PHP, depending on current exchange rates). The service targets people seeking wellness content and community, bundling mindfulness audio, workshop access, and peer networking into one membership tier. No verified free trial period has been published, and no official Philippines-specific pricing or local payment options (GCash, Maya, or bank transfer) appear in public records.

That gap matters. When a service does not advertise local payment methods or Philippine pricing, it usually means you are being charged internationally, often at unfavorable rates or with hidden fees stacked on top.

Company transparency and red flags

Gladtimes does not publish a verified founding year, parent company name, user count, or official headquarters. The website listed in most sources is either offline or not publicly accessible, making basic account management facts harder to confirm than they should be. The only physical address associated with the company is 1105 Green Grove Rd, Neptune, NJ 07753, US, which research indicates is a real estate agency office, not Gladtimes' operational headquarters.

Pro tip: When a subscription service lacks transparent company information, assume that cancellation will be harder than it should be. Screenshot everything before you begin the process, because support may take weeks to respond, and you will need proof of your cancellation request.

Why you should cancel gladtimes right now

The most common reasons filipino users cancel

Subscribers report three main frustrations: continued billing after a cancellation request, delayed or non-responsive support, and unclear charges on their bank statements. If any of these sound familiar, you are not overreacting. You have the right to cancel a subscription and to stop being charged, full stop.

Additional reasons include not using the platform enough to justify the monthly cost, finding better alternatives, or simply deciding that wellness spending is a luxury you need to cut. Whatever your reason, Stopee exists to help you exit cleanly and without fear of surprise charges.

The cost of staying subscribed

At roughly ₱550-600 per month (₱6,600-7,200 per year), every month you stay subscribed costs you real money. If you have already decided to leave, delay only multiplies the damage. A single forgotten subscription drains your account three, six, or twelve times over before you notice again.

The sooner you cancel, the sooner you stop the bleeding. Do not let inertia or cancellation friction keep you locked in.

Pricing and billing details

What you are paying and how often

Because Gladtimes does not publish detailed billing information in English or for Philippine users, you should assume that auto-renewal is active and that you will be charged monthly until you actively cancel. Most subscription services operate this way, and the burden falls entirely on you to stop the cycle.

Hidden costs and currency traps

If you pay by international credit card, your bank may add a foreign exchange fee on top of the USD charge. Additionally, some payment processors charge 2-5% for cross-border transactions. This means your actual monthly cost could easily be ₱600-650 or higher. When you cancel, verify your last charge on your bank statement to confirm the exact amount you were being billed.

How to cancel gladtimes step by step

Before you start: critical preparation steps

The difference between a successful cancellation and a failed one often comes down to preparation. You cannot rely on Gladtimes' support to be fast or helpful, so you need to document everything yourself.

1. Log in to your Gladtimes account using the email address you registered with
   • If you cannot remember your password, use the "Forgot Password" link immediately
   • Confirm the email address associated with your account
2. Navigate to your account settings or profile page
   • Look for tabs or menu items labeled "Account," "Billing," "Subscription," or "Membership"
   • If no such section exists, note that down and prepare to contact support
3. Take a screenshot of your current plan name, monthly cost, and next billing date
   • Save these screenshots to a folder on your device or in cloud storage
   • Include the current date in the filename so you have a timestamp
4. Locate and save any transaction receipts or payment confirmations from your email
   • Search your inbox for emails from Gladtimes or your payment processor
   • Verify the last charge amount and date
5. Note the billing date three to five days before your next charge
   • Set a phone reminder so you do not forget to follow up
   • This gives you time to contact support if the cancellation does not process

The cancellation process

Because Gladtimes does not publicly list a website cancellation path, the process varies depending on whether you access the service via a website, mobile app, or email contact.

1. Look for a "Manage Subscription" or "Cancel Membership" button in your account area
   • Common locations include Account > Billing, Settings > Membership, or Dashboard > Subscription
   • If you find a button labeled "Pause," "Change Plan," or "Manage," click it to see all available options
   • Do not assume that pausing stops your charges; only full cancellation or termination will do
2. If you find a cancellation button, click it and read the confirmation message carefully
   • The system may warn you that you will lose access to content or your community status
   • Look for a final confirmation step (usually a second button or a popup)
   • Take a screenshot of the final confirmation screen that shows your cancellation request has been received
3. If the website area has no visible cancellation option, send a cancellation email to the support address
   • Use a subject line such as "Cancellation Request for Account [Your Email Address]"
   • Write: "I request immediate cancellation of my Gladtimes subscription effective today. Please confirm this cancellation in writing and confirm my final billing date."
   • Send the email from the account holder's email address and keep a copy for your records
4. If no support email is visible on the platform, check the Terms of Service page or the company website footer
   • Look for "Contact Us," "Support," or "Customer Service" links
   • If you still cannot find a contact, check the cancellation address listed in this guide
5. Wait 3-5 business days and check your account status again
   • Log in and verify that the subscription no longer appears active
   • Check your email for a confirmation message from Gladtimes
6. Monitor your bank account or credit card statement for any charges after your cancellation date
   • If a charge appears after your cancellation request, take a screenshot and prepare to escalate
   • Contact your bank immediately if you see an unauthorized charge

Warning: If Gladtimes' website is offline or inaccessible, do not panic. You can still cancel by sending a written cancellation request. However, this method takes longer, so start the process as soon as possible.

Your consumer rights in the philippines

What the consumer act of the philippines protects you from

The Republic Act No. 7394 (Consumer Act of the Philippines) gives you specific rights when dealing with subscription services and recurring charges. You have the right to cancel a subscription without penalty, provided the service has not yet been fully delivered. You also have the right to clear information about billing dates, cancellation procedures, and charges.

If Gladtimes continues to bill you after a cancellation request, or if they do not respond to a cancellation email within a reasonable timeframe (typically 14-30 days), you have the right to dispute the charge with your bank and to file a complaint with the Department of Trade and Industry (DTI).

How to escalate if gladtimes ignores your cancellation

If more than 14 days have passed since your cancellation request and Gladtimes has not responded or has continued to charge you, take these steps:

1. Contact your bank or credit card company and explain that you requested cancellation but continued to be charged
   • Provide them with a copy of your cancellation email and screenshots of your account
   • Request a chargeback or reversal of all charges after your cancellation date
2. File a complaint with the Department of Trade and Industry (DTI)
   • Visit the DTI website (dti.gov.ph) or visit a DTI branch in your city
   • File a formal complaint naming Gladtimes and provide all documentation (screenshots, emails, charge statements)
   • The DTI can investigate and pressure the company to refund you
3. Send a formal demand letter to the cancellation address listed at the end of this guide
   • Use registered mail so you have proof of delivery
   • State that you are invoking your rights under the Consumer Act and demand a refund of all charges after your cancellation date within 14 days

Stopee has helped thousands of consumers successfully escalate billing disputes, and we recommend that you document every step so that you have a clear paper trail if you need to pursue a refund through your bank or the DTI.

Refunds and what to expect after cancellation

Can you get a refund for the current month?

Whether you qualify for a refund depends on Gladtimes' stated refund policy, which is not clearly published. In general, subscription services do not refund the current month if you cancel mid-cycle. However, the Consumer Act of the Philippines may entitle you to a partial refund if the service was not delivered or if you were charged unfairly.

Your best approach is to ask for a refund when you cancel, referencing the Consumer Act. If Gladtimes refuses, ask them to provide their refund policy in writing. If they still refuse, escalate to your bank or the DTI.

What happens to your account data and access?

Gladtimes has not published a clear data retention or access policy. Once your subscription is cancelled, assume you will lose access to the platform within 24-48 hours. Before cancelling, download or screenshot any content, progress records, or workshop materials you want to keep.

Your personal data may remain in Gladtimes' systems, but you lose the ability to log in or view it. If you are concerned about privacy, send a separate email requesting that your account data be deleted in compliance with applicable data protection laws.

Common mistakes that delay or derail cancellations

Why cancellations fail and how to avoid each trap

Cancellation delays are frustrating, especially when you are ready to walk away. Here are the mistakes that most often extend your subscription involuntarily.

Mistake 1: Clicking "Pause" instead of "Cancel" - Pausing your subscription usually keeps it active and may still charge you. Always look for the word "cancel," "terminate," or "unsubscribe." If you see only pause or change plan options, contact support and ask explicitly to cancel.

Mistake 2: Assuming an email cancellation request is complete - Email cancellations take longer because support staff may be slow to respond. Send the email, wait 3-5 days, and then log in to verify the subscription is actually gone. If it is not, send a follow-up email.

Mistake 3: Cancelling on the wrong email address - If you used one email to sign up and another for billing, the cancellation request may be lost. Always use the email address linked to your account when requesting cancellation.

Mistake 4: Not setting a reminder to follow up - Cancellations sometimes fail silently. Your subscription appears to be cancelled, but the next month you are charged again. Set a phone reminder for 3-5 days after your cancellation date and log in to double-check. Then set another reminder for one day before your next anticipated billing date.

Mistake 5: Forgetting to take screenshots - If you need to escalate to your bank or the DTI, you will need proof that you requested cancellation. Screenshot every stage of the process, including the final confirmation. Do this even if the cancellation seems to work perfectly.

Cancellation checklist for gladtimes

Use this checklist to ensure you have covered every step and are ready to verify that your cancellation actually stuck.

What to do after cancellation

Protecting yourself in the weeks that follow

Cancellation does not end the moment you click the button or send an email. You need to stay vigilant for the next 30-60 days to ensure no surprise charges appear.

First, keep all your screenshots, emails, and confirmation messages. Do not delete anything until you are certain your cancellation is final and no refund dispute is underway. Many consumers delete their records too early and then struggle to prove they cancelled when a charge appears.

Second, monitor your bank account or credit card statement closely around your next anticipated billing date. If Gladtimes charges you after cancellation, contact your bank immediately and request a chargeback. Provide your bank with copies of your cancellation request and any confirmation message you received.

Third, if a charge does appear, follow the escalation steps outlined in the consumer rights section above. The faster you escalate, the better your chances of recovering the money.

Company contact details and cancellation address

Where to send cancellation requests

Based on publicly available information, the physical address associated with Gladtimes' operations is:

Gladtimes (c/o Addr Properties LLC)
1105 Green Grove Rd
Neptune, NJ 07753
United States

Important note: This address belongs to a real estate agency, not Gladtimes' main office. Send your cancellation letter here by registered mail as a final escalation step, but prioritize email cancellation first if you can locate a support address on the platform itself or in the Terms of Service.

If the Gladtimes website becomes available, check the footer for a "Contact Us" or "Support" email. Use that address for your initial cancellation request, as it will be faster and generate a clearer paper trail than physical mail.

Final thoughts and your next step

Cancelling a subscription should never be harder than signing up, and it should never leave you worried about phantom charges. Gladtimes lacks the transparency and clear cancellation pathways that Filipino consumers deserve. Whether you are leaving because the service is not delivering value or because you need to cut costs, your decision is valid, and your money is yours to control.

The key to a clean exit is preparation, documentation, and follow-up. Start today, keep screenshots of every step, and do not hesitate to escalate if support does not respond within 14 days. Stopee is designed to empower you through every stage of cancellation, and if you need additional guidance on any subscription service, our team is here to help you take control of your recurring charges.

You have already taken the first step by reading this guide. Now take the second: log in to your Gladtimes account and begin the cancellation process today. Do not let another month slip by. Stopee has helped thousands of consumers cancel subscriptions they no longer want, and you deserve the same peace of mind.